GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.5

Based on 379 opinions finded in 3 websites

site_photo4

Nº 379 in 508 in Poole

Nº 73 of 86 Other cuisines in Poole

CUSTOMERS TALK ABOUT DISHES WITH..steakoldcookedroast

comment_iconOpinions

I had the roast lamb Shank 😋 best roast I have had in quite a while 👌👍

site_logo

Chris Baron . 2024-11-02

MORE AT Google

Nice local, good choice of beers

site_logo

Mark Wadsley . 2024-10-20

MORE AT Google

Best roast ever very friendly staff and under new management food was excellent will all be back very clean pub and excellent service from start to finish

site_logo

ron m . 2024-10-14

MORE AT TripAdvisor

Stopped over for a night in our motorhome as it's a pub stop over, nice and close to the ferry port. Food not as advertised, no home cooked traditional pub food, more like fast food... rough and ready! No real choice unless you like burgers etc. Only one other table eating, not surprising, lot of local young guys in drinking, loud and boisterous, so little intimidating. Right next to a road so lot of traffic noise through the night. Unfortunately not one I'll be stopping at again.

site_logo

Jo blythe . 2024-08-24

MORE AT Google

My niece booked a table for 7 on the 18th July, for lunch with friends on the 14th August for 12.30. 4 of us arrived just begire 12.30. Empty pub. Loud beat music blaring out!! Said name an time booked for. Barman looked confused, said not right as they didn't start serving food til 3 o'clock!!! Showed him booking and confirmation on phone, went away, came back few mins later, no sorry no food til 3!! We left, and shan't be returning!!!

site_logo

Kate T . 2024-08-14

MORE AT TripAdvisor

Came to watch England V Spain. Very well organised event. Friendly staff. Superb outdoor screen. I'll definitely be visiting again..

site_logo

Danny Breeze . 2024-07-24

MORE AT Google

Good barman good vibes lovely beer garden at the back on a steep hill. Wouldn't want to traverse drunk af though lol. Had chicken burger and fries came with a selection of sauces and big portions was very nice. Poole table in pub, prices maybe a little on the pricey side

site_logo

Taz Vallier 1 . 2024-06-29

MORE AT Google

What a shambolic night watching the Thursday night England game, how did it all go so wrong since the last time the Euros were on? You would have thought that from seeing the amount of horrible failures made on the Sunday night game that cause half the of the pub to leave at half time would have encouraged the manager to make massive improvements. The complete lack of staff and organisation meant that peoples night had been ruined by something which was so simple to fix. Queues of over an hour to get a drink is frankly ridiculous which then blocks the views of others trying to watch the screen. The lack of organisation from whoever was in charge could have caused a serious injury with the decking collapsing due to poor preparation from them. The amount of money that they would have lost due people not getting served would have been crazy. Such a shame a big event like this turned out to be a massive disappointment.

site_logo

MattB1222 . 2024-06-21

MORE AT TripAdvisor

Really poor experience watching the football here. Complete disregard for customers who wanted to watch the game. Queuing for over 40 minutes because they wanted to take £2 cash as entry fee, causing many to miss large portions of the game. Photo was from 15 minutes into the game, it wasn’t a capacity issue as they all eventually got in, a negligence issue. Once in, no initiative at all in terms of serving customers - why not set up a makeshift bar outside, or take more staff on. Took over 45 minutes to get a drink. Recommend you watch the big euros games elsewhere. Shame as it’s a nice big screen.

site_logo

Dominic Hughes . 2024-06-20

MORE AT Google

Probably the rudest land lady I’ve ever met 😅🥲

site_logo

Mia Chapman . 2024-06-16

MORE AT Google

Good catch up with friends, service wasnt bad, expensive cider though

site_logo

Steve Wheatley . 2024-06-15

MORE AT Google

Nice enough.pub. pool table and lovely garden

site_logo

Graham Christopher . 2024-04-28

MORE AT Google

A nice pub and karaoke evening .

site_logo

Gary Cooney . 2024-04-28

MORE AT Google

The barman Jordan was especially friendly and attentive to our orders with a wide knowledge of drinks and very friendly and approachable will definitely be back soon

site_logo

Matthew B . 2024-04-08

MORE AT TripAdvisor

Needed an overnight campervan stop for an early ferry. Phoned ahead and Jordan was super helpful, booking us in. On arrival he advised us best place to park. We popped in later for a few beers. Nice house lager and the dog was served fresh water and treats. Great service at a very friendly pub.

site_logo

Paull M . 2024-04-08

MORE AT TripAdvisor

Great pub with darts pool table and food very friendly chap behind the bar called Jordan who makes you feel very welcome I highly recommend this place

site_logo

bootheymassive . 2024-04-08

MORE AT TripAdvisor

Jordan in the sweet home innn absolutely lovely man, always going out the way to keep everyone happy and always serving with a smile! Appricate everything he does here and an absolute legend

site_logo

Caitlin S . 2024-04-07

MORE AT TripAdvisor

Jordan in the sweet home innn absolutely lovely man, always going out the way to keep everyone happy and always serving with a smile! Appricate everything he does here and an absolute legend

site_logo

Caitlin Steele . 2024-04-07

MORE AT Google

Came in with the football team as usual and Jordan’s service was second to none. He went out of his way to buy and provide food for the whole team. Which all the locals enjoyed with us. Great service. Much appreciated

site_logo

Sophie P . 2024-04-07

MORE AT TripAdvisor

Been awhile since we had been in for a roast. Didn't disappoint. Great home cooked roast. Plenty of it and lots of gravy. We will def be back. Good friendly service and dog friendly.

site_logo

t0mmelia . 2024-02-26

MORE AT TripAdvisor

Celebrated a family members birthday while the pub had a karaoke night Great atmosphere and service and the effort the management and staff went to make everyone feel so welcome and even decorated the place for the celebrations too 5*

site_logo

Mike F . 2024-02-15

MORE AT TripAdvisor

Arranged a catch up with the family meal for 21 of us we pre ordered our food and it ran smoothly with only a couple of hiccups , staff were friendly and very accommodating. Food was good old fashioned home cooked style so plenty of it ! Well done to the team and not to forget the chef ( fantastic steak pie + whitebait ! )

site_logo

andy b . 2024-02-11

MORE AT TripAdvisor

Amazing. Food beautiful atmosphere beautiful. Nice to have a wholesome pub run by caring landlords that would do anything for you. The new menu is inspired them. I cannot wait to try it. So wonderful to walk in to a place where I can speak to children woman puppies young and old eat great food and gear the most beautiful voices over a kareokee. This is a pub worth spending time in. The irony of the name... The sweet home inn. I can't wait to visit again.

site_logo

LucyFord1981 . 2023-12-21

MORE AT TripAdvisor

We arrived at Poole too early to check in at our hotel so stopped at The Sweet Home Inn. It was just after 11am opening so much too early to get a real feel for it. It is a large traditional pub and felt family run. Halloween decoration was underway. Food menu was interesting and inviting as was the pub, even though we were the only customers at such an early time. We must go in the evening sometime.

site_logo

bparkercars . 2023-10-19

MORE AT TripAdvisor

Popped in for a few drinks on a Friday night, it happened to be karaoke night and was such a good night. We even got free shots at the bar. Thankyou to the amazing staff.

site_logo

Alfie W . 2023-10-06

MORE AT TripAdvisor

Very friendly when new menu is ready will definitely go again lovely clean restaurant 😋

site_logo

james butler . 2023-09-10

MORE AT Google

Lovely Pub with lovely food. Great atmosphere with friendly staff and locals. Very clean and will definitely come back again soon.

site_logo

Sunshine17668367061 . 2023-09-10

MORE AT TripAdvisor

Called in for a drink found that a two course lunch was £12.95 had Garlic Mushrooms and Fish and Chips top quality home made batter large portion and great value I highly recommend

site_logo

bootheymassive . 2023-09-07

MORE AT TripAdvisor

fantastic family atmosphere, plenty of parking, very friendly staff well worth a visit

site_logo

Andrew King . 2023-08-20

MORE AT Google

Used to be a great pub, until I got charged by a man (ginger man) for a pint of blood orange thatchers for £6.50 a pint, after he got funny about IDs (I’m 24) would avoid.

site_logo

Robert Filmer . 2023-08-19

MORE AT Google

Busy, bustling local pub. Friendly staff and regulars. Dogs allowed. Good music venue.

site_logo

Peter Carter . 2023-08-02

MORE AT Google

Great local pub, live entertainment sports bar. Pool table darts. Sport TV. Nice pub garden big screen sports TV

site_logo

Jan Hunt . 2023-07-29

MORE AT Google

Great place with an outside bar and tv in the summer.

site_logo

Mark Webster . 2023-07-04

MORE AT Google

Nice fam friendly pub, large outdoor area if it sunny or sport is on

site_logo

Blair ward . 2023-06-16

MORE AT Google

booked this for meeting with colleagues with intent of eating table booked via their website on Friday for following Monday. arrived Monday to say we had booking to be told they have no Chef and there is no food today. the web page says food served and no feedback from table booking to say no food that day. if we had known we would have gone to pub down road . sadly we will be using other pubs along the road for future regular meetings was not impressed at all.

site_logo

dom w . 2023-06-06

MORE AT TripAdvisor

First time visited, two couples plus dog. Sat in the pub garden enjoying the weather. Ordered food which was freshly cooked, looked and tasted delicious. The toilet facilities were found to be really clean, impressive, usually pub toilets are not the nicest of places these were a delight to use. The bar area felt and looked clean. As for the staff they were welcoming and friendly will definetly return. Thank you for an enjoyable lunch.

site_logo

Jane S . 2023-06-02

MORE AT TripAdvisor

Brilliant find delivering in to ryvita following morning first 2 drinking establishments were shut so found this nice pub. Quality tanglefoot at it best. Pleasant staff and customers. Even if I got caught out for a chat but he was harmless and friendly. Usually chill out on my own accord but always nice to talk to someone

site_logo

Matt Palmer Fh16750 . 2023-06-01

MORE AT Google

Had a lovely blood orange cider whilst my friend had a Coke very nice beer garden to the rear dog friendly so long as the dogs are on a lead only thing I would say is it is quite steep and although I have a disability it didn't stop me but it might be more challenging for some with the more severe disability than myself all in all a very pleasant hour and a half spent

site_logo

David Cox . 2023-05-25

MORE AT Google

Finally started doing food! Great garden. Staff friendly.

site_logo

Hannah Hart . 2023-04-09

MORE AT Google

Lovely little place, fantastic pints.

site_logo

jamie howe . 2023-03-18

MORE AT Google

Very nice clean and tidy and the food is very nice good atmosphere

site_logo

Dennis Hearn . 2023-03-13

MORE AT Google

Great pub and friendly staff. Under new management the pub is very clean, the food is amazing and it's a dog friendly pub.

site_logo

Rob Foster . 2023-03-06

MORE AT Google

Had a wonderful Sunday Lunch at this pub. Great presentation and great good. Don't hesitate to book. Also had a mid week lunch there too. Best homemade leek and ham pie I have had in a long time. Pastry was out of this world.

site_logo

Sue Melia . 2023-02-27

MORE AT Google

Just moved into the area and have discovered the Home Sweet Inn, deffo going to be a regular, haven't sampled the food yet, but saw the Sunday Roast and it looks delicious, will definitely be sampling the food.

site_logo

wayne aiken . 2023-02-26

MORE AT Google

Friendly helpful and food good. New owners working hard to bring pub back to life.

site_logo

Marlene Parkes . 2023-02-26

MORE AT Google

Lovely, dog friendly garden atmosphere. Shame no food yet. Feb 2023 most amazing home made roast - best I've had locally for years! Booked to go back already

site_logo

Jackie McPhillimy . 2023-02-05

MORE AT Google

Lovely staff and great atmosphere! Had a fantastic chat with the manager, looking forward to returning and seeing what she's accomplished 😁

site_logo

M . 2023-01-29

MORE AT Google

Called in for a quick pint, enjoyed, clean environment. The pub is split into two separate bar areas, large beer garden

site_logo

Simon Butler . 2023-01-08

MORE AT Google

Very lovely service and delicious food 😋

site_logo

Iain Manners . 2022-12-28

MORE AT Google

Will definitely be back good set up in the garden 👌

site_logo

Carl Payne . 2022-12-11

MORE AT Google

Brilliant atmosphere and good variety of beer although pricey

site_logo

Gilly life . 2022-12-09

MORE AT Google

Lovely people new tenants are cool .

site_logo

Pete Leaton . 2022-12-03

MORE AT Google

Thank You for Guinness :-) Lovely Place ♡ Nice and Tidy Place inside and outside. 10/10 Awesome Dogs :-D Thank You one more Tine. Cheers 🍻

site_logo

Rafal Kaszuba . 2022-10-08

MORE AT Google

Visited on a Saturday night, the bar closed before 2200. There was no last orders, no informal warning, asked for a subsequent order and the barman said they were closed. It was quiet and no wonder, when customers have to guess when the bar might close. Sort yourselves out!

site_logo

johnr071 . 2022-08-20

MORE AT TripAdvisor

Lovely pub with live music every week, fb the best source to see times and who is playing. Super friendly staff. Beautiful location with onside affordable camping, we will be back.

site_logo

ross walter . 2022-08-12

MORE AT Google

Great beer garden. Nice choice of beer. Friendly welcome

site_logo

Martin Andrews . 2022-07-18

MORE AT Google

Friendly land lord. 3 big dogs. Large outdoor space with outside sky sports screen. Can't comment on food as we didn't eat there.

site_logo

Carole Longman . 2022-07-18

MORE AT Google

Nice place to enjoy a cold drink and music in the sun

site_logo

Andy Longford . 2022-07-14

MORE AT Google

Okay casual pub but very pricey £4.10 for a coke is a rip off

site_logo

Fin shute . 2022-07-13

MORE AT Google

Superb garden bar, with plenty of seating. 👍👍

site_logo

Colin Wood . 2022-07-12

MORE AT Google

Big beer garden if it's a sunny day

site_logo

Dennis Coyne . 2022-06-30

MORE AT Google

Excellent pint and the music was fantastic

site_logo

Nick Oxley . 2022-06-21

MORE AT Google

Nice garden to sit and enjoy a drink in the sun. Friendly staff. Very clean and tidy. Nice local pub.

site_logo

Craig Sparkes . 2022-04-05

MORE AT Google

Great staff, great 🍻, love dogs and allow overnight parking for campervans

site_logo

Mike Davies . 2022-03-22

MORE AT Google

Went in for the the new Sunday roast. Was fantastic. All cooked to order and very good. Really good service as well. Felt so welcome We had a table for 8 including 3 kids. We All had a lovely time. Will be going back for more

site_logo

O5651BWjayk . 2022-03-06

MORE AT TripAdvisor

Good local for sport and live music on Sundays

site_logo

John De Jongh . 2022-02-13

MORE AT Google

After visiting this pub for a few years. Today visited and was met with a very bad welcome. What was a dog friendly pub with great staff now is not welcoming and is run by a landlady who takes over a table for 6 people while paying customers stand. If your dog drinks out of a bowl you get a dirty lock and when ask why get told dogs not welcome in pub.

site_logo

O4308MQdavea . 2021-09-19

MORE AT TripAdvisor

Great party. Did not know that it closed at 10pm.

site_logo

Wendy Peters . 2021-09-14

MORE AT Google

Lovely grub, good beer happy and friendly staff, great outdoor space, lively a d energetic place to be

site_logo

Abboman . 2021-09-06

MORE AT Google

Outside bar, live music and dog friendly what more?

site_logo

Elmar Gultnieks . 2021-08-28

MORE AT Google

Nice pub, friendky helpful staff, no food as yet.

site_logo

Ruby Munro . 2021-08-27

MORE AT Google

Nice beer garden with screen or sport

site_logo

Paul Todd . 2021-08-14

MORE AT Google

Unwelcoming, staff were rude!!!!!!

site_logo

Dave Saunders . 2021-07-31

MORE AT Google

A friend of mine has recently moved near to this pub. At about 9pm on a Saturday night we decided we’d pop in and try it for a drink. The doors were open & there were people inside yet once we walked in we were told the pub had closed (what kind of pub closes at 9pm on a Saturday night?). So it was very unwelcoming and rude. We just wanted a nice drink. Seems decidedly dodgy as there were other people in the bar.

site_logo

abigailsteaparty . 2021-07-26

MORE AT TripAdvisor

They've really made a great effort with the outdoor space and it's an ongoing project. With a few nice plants it could be fantastic in a few months. Always nice staff.

site_logo

John Bren . 2021-07-22

MORE AT Google

Nice pint. Very friendly host and customers

site_logo

Jane Worthington . 2021-07-21

MORE AT Google

Fantastic friendly pub...very relaxed and welcoming atmosphere. Dog friendly and big beer garden. Mark and Ali are a great couple and the bar staff are attentive,well mannered and friendly. Highly recommended for a chilled afternoon drink. We will be back 😉

site_logo

Joanne Ellis . 2021-07-19

MORE AT Google

We visited this pub as a group to watch the football recently. It was nice sat in the sunshine drinking in the refurbished beer garden. We had table service for drinks and had noticed on more than one occasion that staff had took orders and payment but not delivered the drinks. While the staff did put their hands up to having done this, I would strongly recommend that you don't pay for anything you have not received. We thought that overall the prices for drink was a little more than we'd have expected and that shots were rather expensive too. I had heard people from various tables outside of our group complaining that an individual member of staff was very rude towards customers. Personally I felt there was one particular member of staff working very hard while several others were dragging their heels. Overall I think there is work to be done by the staff to keep the customers returning and that it was nice to see some life here as a pre covid visit had a different feel to it.

site_logo

Daryl Elliott . 2021-07-10

MORE AT Google

Very nice pub good bar staff friendly

site_logo

Kevin Vye . 2021-06-23

MORE AT Google

Excellent out door area, friendly staff and great atmosphere! Dog friendly too!

site_logo

Joshua Lawford . 2021-06-22

MORE AT Google

Avoid, unless you enjoy the company of customers who get utterly legless then get in their car and drive off.

site_logo

Samantha Cole . 2021-06-15

MORE AT Google

Fantastic pub 👌great staff excellent choice of food and drinks

site_logo

Peter Hammersley . 2021-06-10

MORE AT Google

My friends and I had spent a lovely afternoon in the outdoor seating area until we tried to use the toilets. My friend is asthmatic and we were refused entry as she didnt bring her exemption certificate, but it was absolutely fine for the outdoor staff to go inside without a facemask, the rude blonde woman who is apparently sister of the owner wasnt wearing one either! This wouldve been fair enough if she wasnt trying to then cause a scene, when my friend then asked to borrow another friends mask she made a comment about how she clearly cant be that asthmatic if she’s putting the mask on and called her a slag!! Disgusting way to speak to someone. We then went back to the table and told the story to a friend when the ‘sister’ walker by and said ‘oh yeah youre still going on about it’. We very promptly gathered our belongings and left. Massive shame as the pub and atmosphere seems great but will not be returning with my money to a place run by a chav who speaks to customers in such a manner.

site_logo

causekhaos . 2021-05-29

MORE AT TripAdvisor

Great beer garden. Great service

site_logo

Dan Frew . 2021-05-11

MORE AT Google

Would be curious to know the motivation of closure so prematurely in contrast to average pubs in the local poole, Dorset proximity.... Also drinks a bit pricey tbh, these limitations do not diminish the welcoming yet fun atmosphere plus the great piano is always a little giggle after a few. (If you know what I mean ;) ) Service was lovely.

site_logo

lovefoodandchipmunks . 2021-05-04

MORE AT TripAdvisor

Good service, good beer.....but very expensive..typical H&W

site_logo

Raymond Pike . 2021-05-02

MORE AT Google

Nice atmosphere. Great service.

site_logo

Len Beasley . 2021-04-30

MORE AT Google

The sweet home Inn..a gem of a place!! Don't be put off by the horse and carts tied up to the lamposts outside..the poor simple buggers mean no harm.. cracking beer garden..big screen..get on down there!!

site_logo

David Eaton . 2021-04-29

MORE AT Google

lovely dog friendly pub with a pool table and dart board, outdoor bar with a stage for live music. non smoking area available, been extremely busy during the easing of covid restrictions so get a space early and order plenty first time round so you're not waiting as low staff + loads of pints to pour = long waits.

site_logo

Lewis Jones . 2021-04-22

MORE AT Google

Four of us visited this pub last week to catch up. We had a bottle of Oyster Bay sauvignon blanc and two pints of lager which came to £26+. We decided to return this week and the same drinks order was £34+. We asked why the big difference and were told that the bottle of wine had gone up! What!? By £8!! There is no justification for this massive increase. Pure greed! We definitely will not be returning.

site_logo

Marts D . 2021-04-22

MORE AT TripAdvisor

So much potential, mismanaged. We arrived early to secure a table and before long the benches were all filled. Sadly the same could not be said for our pint glasses. You could be seen sooner in A&E on a Friday night than be served here. Overall, great location in the sun, with good live music. Hydrate well before arrival and BYOB. It’s a long wait.

site_logo

Elliot . 2021-04-20

MORE AT Google

4 hours we spent here and we were served 1 pint. After waiting 1 hour for a beer they closed the bar and didn't even tell us. I wouldn't bother xx

site_logo

Bridie Clark . 2021-04-18

MORE AT Google

A genuinely very good pub and diner. Exceptional garden bar, live outdoor entertainment when permissible, ideal type of staff and Landlord, fresh, clean, and proper! That's it!

site_logo

Peter Shaw . 2020-12-27

MORE AT Google

Very welcoming friendly atmosphere

site_logo

Emma Ginn . 2020-10-12

MORE AT Google

Great pub with inside and outside bar friendly staff good locals plenty of seating for busy nights only been once but would happily go again

site_logo

james hazzard . 2020-09-26

MORE AT Google

What a great job they have done making an outdoor bar and music area. Love it.well worth a visit. Live music 4 till 6 Fri. Sat.and sun.

site_logo

STUART JEPHCOTE . 2020-09-14

MORE AT Google

Lovely pint(s)of Guinness, live music; what more can you wish for. 👍🏻

site_logo

David Carre . 2020-09-12

MORE AT Google

Lovely staff...really enjoyed outside music with Susie Kimber.Very enthusiast dancers at the front that where jolly entertaining and obviously having a ball!!

site_logo

Karen Toms . 2020-09-07

MORE AT Google

First time at this pub to enjoy Susie Kimber and Ian (Saxophonist) gig at this great outdoor entertainment venue within the large garden. Lovely staff and landlady and following Government guidelines. Well done!

site_logo

steve mac . 2020-09-06

MORE AT Google

Good local pub will visit again

site_logo

barry Richardson . 2020-08-31

MORE AT Google

Similary restaurants in South West

restaurant_img
3.5

1036 Opinions

location-icon28-30 Station Road
Other cuisines
outdoor_seating_152854takeaway_152854delivery_152854

The audacity of someone to ask us to swap tables and share a table with someone we don’t know and eat our food else where is beyond me… even if the booking system wasn’t working why would you approach and ask someone that!! Slow service when we initially arrived and 30 minuets to order just drinks let along food… previously been a decent place for food on a Sunday but not today..

restaurant_img
3.5

152 Opinions

location-icon6 High Street
Other cuisines
outdoor_seating_152914takeaway_152914delivery_152914

Although there is a disabled parking space outside, the roads to it are all closed. Nothing to do with the pub though. The wife and I struggled to get there. I come from Poole, but have never been inside this historic harbour inn. As soon as you walk in, you can visualise the history, the smuggling plots being made by sailors of old, those walls could tell some tales. I was greeted by Kerry, who seemed very pleasant. I was really pleased to see dimpled handles in the pint and also the half. I mentioned that these are few and far between, and in her own words "this is a proper pub", and I cannot disagree. Two vessels of Best were poured and we sat by a window. Also present was "the founder member of the Glee Club" ( sarcasm on my part? absolutely ! ) aka the bearded landlord, I presume, who scowled around looking generally miserable, with no conversation to his customers or staff. We enjoyed our drinks and left, part of me satisfied with our visit, but underwhelmed by Mr. Chuckles.

restaurant_img
3.5

42 Opinions

location-iconFleets Lane
Other cuisines
outdoor_seating_229757takeaway_229757delivery_229757

This is only the second time I've been in here.. The last time was before lockdown, when we ordered coffee which was luke-warm. We complained and was met with a very curt reply, " we aren't allowed to make it too hot. Health and Safety!" We said we'd like it warming up but they refused. We came back today, as it appeared to be under a new name "Coffee Society" We had to pay an extra 60p per cup for oat milk, and again it was Luke warm. Had to order a pot of boiling water to warm it up ( which made it really weak. ) £8.45 for 2 drinks!!! Looking up, there were cobwebs everywhere, and it wasn't very clean. Never again.

restaurant_img
3.5

15 Opinions

location-icon65 High Street, Poole BH15 1AF England
Other cuisines
outdoor_seating_255787takeaway_255787delivery_255787

I've been a regular customer to hortons over the years, but today's service was so bad I won't be using them again. I get a 45 minute lunch break.. 15 minutes of that was spent waiting to order because they had a family of 5 place an order before me and clearly couldn't cope with a group order. After finally ordering, 5 minutes goes by before I'm told they can't do my food so I said no problem I'll just have the milkshake then that I had ordered... another 15 minutes goes by and I still don't have my milkshake. At this point I have 10minutes left of my lunch break, so I proceeded to walk out and and quickly ordered some food from premier bites opposite. I never did get my milkshake from hortons or able to get a refund as no one was attending the till even after I had ordered and collected a hot panini from Premier bites... Hortons has gone down hill ever since the kids took over. On the other hand I can recommend premier bites opposite. Lots of love the RJ lift engineer.

restaurant_img
3.6

739 Opinions

location-icon382 Ashley Road
Other cuisines
outdoor_seating_153022takeaway_153022delivery_153022

Excellent pub experience. Food is lovely , the atmosphere is cosy , place looks well maintained and great staff!