Sushi One Restaurant in Chelmsford

Went here with my family and had the most amazing food and service. The food was excellent. The sushi was fresh, presented well and plentiful. The cooked food was made to perfection. The service was amazing and it was very easy to get the attention of staff when needed. The staff was very attentive overall. A big shout out to the manager Alan, he done an amazing job in making sure we were happy with our orders. He has an excellent customer service and knows how to keep his customers happy. My family will definitely return and even my son wants to come back to have his birthday dinner here.

Daughter treated me for Mother’s Day, we weren’t disappointed, it was a buffet served to you. You tick 6 items at a time which is freshly cooked and served to your table. The food was amazing. Only issue were had to wait to be asked for drinks, as got forgotten. The welcome into the restaurant wasn’t great. But definitely go again great food great price

Awful food . The worst gyoza and tempura we’ve ever had , sent it back as so greasy . Sushi was warm . My chicken katsu curry was not pleasant. Husbands Ramen bowl had fat all in the top of the broth . Toilets were dirty . Would definitely not go back here or recommend either . If we had of known this restaurant had a zero hygiene rating we wouldn’t have walked through the door.

The food was delicious, while here we had a mixture of sushi dishes as well as enjoying the Korean style bbq. All of it was wonderful. The only thing that let it down was the speed of service. This may be down to the time we visited or that being a larger group, we were sat a little out of the way, however it will in no way stop me from visiting here again.

I recently visited and I must say that my experience was far from satisfactory, especially being my dad's birthday. The food was very poor quality. I understand people have different standards or preferences for what they consider to be good food but if people are rating this food as good, they must of have had limited exposure to high-quality cuisine and, as a result, are more accepting of lower quality food! The lights kept going out and was sitting in the pitch dark quite a few times - this is in Essex, not Palestine. I hope this feedback can be used to make improvements to the overall experience for future customers. On a positive, the staff were lovely people.

Ok value for the buffet but too much rice! Doesn't feel like authentic sushi. Service was friendly enough however can be slow considering it wasn't awfully busy at the time.

Quick bite for lunch so didn’t fancy the all you can eat option. Watched people around us eating vast amounts and clearly getting value. Ours was average and it is quite clear the value here is in quantity rather than quality, it is an all you can eat that has a standard menu not the other way round. The food is OK.

Came with a friend for my birthday and had a lovely time service was good, food was incredible for such an amazing price and a lovely atmosphere, thank u!

Absolutely shocking sushi makes tesco packet sushi look excellent. Old dry starchy rice and that’s about it hardly any filling. Hot meals where really greasy and bland. Service was shocking had to go up to ask for drinks and had to ask for ginger and wasabi no one asked if everything was ok or if we needed anything and waited 40mins to clear table and get bill only 3 other tables where occupied, staff where just talking to each other and they expect you to pay a 10% service fee on top of over priced food. Manager did not care and tried charging my 8 year old adult price after I expressed my feelings, joke!

During July 50% off food menu attracted us visiting, from Sunday to Thursday only. Place was simple decorated but lacked of cleanliness, order was simple as we all knew what’s to have! Average portions for our Korean BBQ and sometimes confused who ordered as they put altogether in one plate. Quality is also average cos they only charge half price, maybe better quality if you ordered from a la carte menu. Overall is acceptable but service can also an issue if place get filled up.

Our first visit, they have 2 menus; a la carte and all you can eat. Both were explained and we didn’t wait long to order drinks or food at any point. All of the food was amazing, we especially enjoyed the gyoza and noodles. But it was all good. If you want to book the Korean bbq, book early as the tables get booked up. We booked too late for this but the annoying thing was that the group didn’t turn up so we could have had that. Not the restaurants fault at all but this is the second time we have been to restaurants recently where this has happened so I do wish people would have the decency to phone up and cancel

We visited the restaurant on a Sunday at 5pm, two of the wines we ordered were out of stock. The gavi we then ended up having to order from lack of chice left wasn't very nice, so avoid that. The food was really really great... The worst part for us was the music, for a Japanese sushi bar they have the wrong play list that doest suit the ambiance of the restaurant. Each to their own with music choices but defo not from us!!! A few little changes could make a massive difference! We eat out alot at various restaurants and bars... the music has ruined the general vibe in the restaurant, something you should look into.

Arrived for a 5pm booking on a Sunday for 2 people. Only two other tables at this time in the restaurant. Sat by a lady who then went on to work behind the bar for the evening, however she explained how the all you could eat sushi worked and left us to decide on our first order. After about 15/20 minutes out first order was taken including drinks order by a server who looked like he would rather be dead than working. Nonetheless the food arrived as and when is was made/ready and was amazing, delicious food. It took about 15/20 minutes again for our order to be taken the second time by the same server however no replenishment of drinks was offered. The second server who was working came a by a few minutes later and offered drinks. Once again the food came out as and when it was ready and was excellent again. By this time I believe we were one of seven tables in the restaurant.the was a loud table of six who seemed to dominate the second servers attention and for the most part the first server stood the opposite end of the bar seemingly avoiding any tables. We had our third order waiting and required further drinks however after 25 minutes every other table had been seen to and we were completely ignored. At this point we decided to leave and went to the bar to request to pay so we could leave. We explained that the service was poor and the lady behind the bar became upset and explained this was and ongoing issue over the weekend. We were offered no kind of resolution and paid and left wanting for more. As good as the food was I don't think we will be returning any time soon a I hope the 10% gratuity that was added to the bill finds its way to the chef's as they are the ones who deserve it.

The sushi rolls were nice but filled with so much rice. Greasy tempura (made my friend sick) and service awful. We were over charged by £60 so make sure to read the bill properly. Also charging £5 for a small takeout box. Won’t be returning.

Nicest sushi I've had, with generous portions so quite good value for money. A nice cosy atmosphere and excellent staff.

We have been coming here since it opened, we are lovers of sushi and have eaten in some amazing places over the years. We were not disappointed on our first visit, the quality of the food ranked very highly and we came back time and...

Our favourite waitress Sophie served us all night again and was brilliant as usual. She was running about all night doing bar work, running food and taking orders. Couldn’t help but give her a tip as it was clear she was working so hard. She...

Served by the lovely Cara who was very knowledgeable about the menu and food. Very nice staff all round and the meal was delightful. Highly recommended and will visit again soon.

Cara was awesome!! Great service and great food. The Korean bbq was awesome and the kids loved the sushi

Went in the Korean part upstairs. Staff were lovely, food was fab. Loved cooking all our own food, had great fun. Really good value, loads of food. Definitely go back. Going to hire out the karaoke room next time! Please read all reviews, do feel...

Hit and miss as to whether what we ordered actually arrived. Seemed to want to fill us up with large quantities of fatty, greasy tempura. Extremely poor value for money.

The food here was exceptional, but our young waiter, forgot our drinks order and then he came back and asked us again what it was, it took at least 15 minutes to get our drinks. The food however was fabulous, hence giving it a 5...

The restaurant was not busy. We were seated immediately but only given 1 menu between 3 people. We did not feel welcome at all and servers would literally avoid peoples tables. We counted 5 servers for 3 tables. It took about 10 minutes before drinks...

Went there for dinner mid-week and after ordering as the waitress requested (by using the numbers on the menu not the item itself) I only got two plates to start with. That was fine but they I was asked whether I wanted anything more which...

My girlfriend and I came to sushi one for the first time for a valentines date. We were immediately greeted by Cody, Pete and the rest of the staff with open arms and a delightful attitude. Not only was the food impeccable it also arrived...

As soon as we entered we were greeted by a bubbly waitress who made us feel instantly welcome. We didn’t manage to get her name but she was blonde and was wearing some iconic cigarette earrings haha! I must say she managed to get us...

First ever visit to this restaurant and it was amazing. The food was unbelievable and the staff couldn't be nicer, especially Cara. From the moment we walked in nothing was to much trouble. We will definitely be returning.

Amazing service and fantastic food. Wonderful selection and we will definitely be visiting again. 10/10 recommend! Would have taken pictures but we ate it all first.

Took my gf here for a treat and enjoyed it lots! Friendly and enjoyable atmosphere and good food. Lovely staff.

Cody’s customer service was excellent, as was the food and cocktails made by Pete - he kindly gave us a 2 for £11 deal on the cocktails which were perfect! Best place to go for a nice chilled meal with friends or family, would highly...

If you want good food, something you’re going to walk away from full, good service & a great evening out then it’s the place for you. Drinks are cheap, food is delicious and Cody was a fantastic waiter- attentive, witty and all around lovely bloke...

By far the WORST sushi I have ever had. Worse than supermarket sushi. Terrible huge and heavy lumps of falling apart rice-just like other reviewers commented. For tempura see deep fried like a battered mars bar. Friends were due to join us for this NYE...

Absolutely stunning food! We did the bottomless menu, choosing 6 items at a time for £25.80 wach - for the quality and quantity we ate.. we definitely got our monies worth! Will definitely go back!!

Warm welcome, the Korean bbq section is amazing. The election of meat is wonderful, I was a novice in regards to how the Korean bbq works but I was shown with great attention to details. Such an interactive section part of the restaurant.

We have been here a few times now and everytime I am not disappointed. Today we went to their Korean section Upstairs 'Korea One' and did the Korean BBQ. I had tried Korean BBQ places in London so was excited there was finally one on...

I ordered food for collection and was greeted by the worst customer service I have ever received. I ordered sushi and hot food, when I came to collect at my collection time the food was thrown in front of me. I questioned where the sushi...

My friends and I visited this restaurant for the first time and were lucky to come across this gem of a restaurant on baddow road. From the moment we walked in we were made to feel welcome by the lad on the bar and he...

My friend and I went for a first time visit the other day, and chose to eat from the bottomless menu. £20.80 is pretty good for sushi anyway since you can easily spend much more than that getting a decent portion at some places but...

Charismatic and lovely staff, great food and wonderful atmosphere. Would definitely recommend for new people and will be returning

Our waiter Peter had a great energy from the moment we stepped into the restaurant and made us feel really welcome. We've never been here before but the vibe was relaxed and comfortable from the get-go.

We visited before and opted for the eat all you can, the concept was very good but unfortunately the service was very poor and sushi was just not worth it. Too much rice to fill you up and slow service. Then an extra service charge....

Really disappointed. Can’t think what was right - maybe if you’re trying to eat cheaply they do provide large portions. However … We were encouraged to take the £20.80 all you can eat deal, they don’t tell you (it’s in the small print) that they...

The all you can eat was very good value for money for my family of 4 (two teenagers), and the food was very delicious - £20.80 per person It did get a little chaotic towards the end of the evening as it got quite busy,...

Although the food itself is good, they pretty much double the amount of rice from what you'd expect in sushi. So you fill yourself up super quick because you have to pay extra for leaving food. It's not a client friendly business model, it's a...

Owner was very rude. Takeaway took nearly 2 hours. Sushi was warm on arrival and hot food had turned cold. No apology, no refund. Jet sushi on French's walk is 10 times better.

I have rated this 4/5 on the basis of the food alone. The service is 1/5 at best, but I’ve had deliveroo a few times and the food is lush (the cooked food, less keen on the sashimi/sushi). Eaten in as a couple of a...

Three adults took the inclusive menu. Terrible service staff happy to tell everyone that both chefs had walked out the night before! Uncomfortable seating at old wooden benchs, staff that didnt understand what was on the menu. Several drinks on menu out of stock. Tiniest...

Came as a family. Had 1menu between 4. sat &waited over 10 mins watching staff ignore us &not ask what we want to drink. Placed our starters. And mains. All food came out together. Staff were all gathering chatting right to where we sat it...

So glad we finally have an authentic sushi place in Chelmsford. Had many orders from here and almost all have been great apart from the odd late night order

I never write reviews but am compelled to now by my experience yesterday evening. Never have I had such a dreadful experience of Japanese food in my life (I am in my 60s). My daughter brought me here and wanted me to try it -...

So after having a good meal previously I took my partner and Mum to Sushi One for an early Tuesday night dinner. Despite restaurant being quiet on arrival it was nearly 25 minutes after seating that we had to flag someone down to take a...

As a lot of people know sushi can get pricey but this place gives you all you can eat at one set price, they do hot and cold food, also it’s served up to order meaning always fresh and not drying out in chillers, it’s...

We visited as a family for our daughters birthday. We all ate from the bottomless menu. The food was wonderful and the service really good. My daughter was given a complimentary mocktail and staff even gave her a desert with candles. We will definitely be...

Fantastic atmosphere, clearly a lot of investment has gone into a new really nice downstairs area. Food is fantastic value for money for bottomless sushi which is great quality. Was very busy but service was excellent and quick. Highly recommended

Went for the first time today, definitely not the last. Had their bottomless menu, ordered sushi and also other dishes such as gyoza, yakitori, and teriyaki. All fantastic quality. Wanted to eat even more, but ran out of room! Service was friendly and polite, and...

We came for dinner and had the bottomless sushi. The food was nice, some was better than others. The service was quite slow and we had to ask to reorder despite staff standing around so only actually got 2 rounds. We felt the staff were...

We were so excited when we saw there was a new/finally an actual Japanese restaurant in Chelmsford. Didn’t get to try whilst it was the smaller place upstairs, however we tried the new expanded restaurant. After ordering with the form for the “bottomless” menu (although...

it is completely different restaurant than it was 4 months ago , too bad food,disappointing! i have been trying to order takeway a couple of times recently,but i found they could not go back in time .

Thanks for a great take away today. We had planned to eat in for lunch but new lockdown restrictions changed our plans. Service was great and our order ready on time. All the family enjoyed our lunch especially the salmon platter Will be back soon

Had a fantastic lunch here today! Food was amazing, the staff were wonderful and we even had a chopstick lesson!! All covid secure, with spaced out seating and we felt completely safe.

Excellent food at a fair price! We had a range of food -maki, California rolls, edamame, miso soup and a bento box. All of which were gorgeous. The staff were very friendly and were quick to take food orders. We felt very safe at this...

The food was great and really happy Chelmsford has a nice Japanese. Reasonably priced as well, will definitely go back

My kids and I love sushi. We live in Billericay and didn't like any of the sushi restaurants that were in our neighborhood (Chelmsford and Brentwood). We had to go to London regularly to find better sushi. Since Sushi one has opened we go there...

We visited here during the eat out scheme so the price of all you can eat £18.80 was halved! I would say the quality and amount of food you recieve is worth the full price! The menu is extremely varied catering for hot and cold...

We visited for the bottomless sushi menu with the eat out to help out offer. There were 6 of us and we each selected what we wanted, but never received some of the items although we have told the waiters several times. Quite disappointing. Although...

Went last Wednesday with my wife, we did the bottomless Sushi for £18.80 and was very impressed. I have been fortunate to have visited Japan in the past and as I walked into the restaurant I instantly felt like i was back in Tokyo. Very...

My first time visiting this restaurant and it will definitely not be my last. Despite being clearly busy all the staff were attentive and friendly. The food was excellent and served quickly. It's priced incredibly well on top of that. The only thing I would...

Booked a table online for dinner did not hear anything so assumed it was all ok. Turned up and was told my reservation was not confirmed. Can’t see the point of having a online booking service if you have to chase up your own reservation...

My wife and I dined here lunchtime in August - and opted for the 'All-you-can-eat' option that is both difficult to understand, and limited by ordering 6 items at a time. There is also a one hour and forty-five minute time limit on your dining...

Great selection of food and value for money! The staff are all very friendly, did take a while for some of our dishes to come out as they were busy but as soon as we chased they arrived. Varied menu is good and food freshly...

Food was really good, the sushi was amazing however the service needs to improve! We got there and no one gave us a menu, we then had to keep asking to order food/drinks/for chopsticks etc. Has amazing potential however they need to sort out the...

Went for the first time tonight after lockdown for the bottomless sushi as I saw great reviews online and via Facebook. We had a table booked for 7.30pm but as soon as we walked in it was chaos. Our table took a while to get...

Visited for lunch. Food excellent - fresh and delicious. Staff very attentive. Will definitely be back.

Had the all you can eat menu,excellent sushi at a great price,very friendly staff,will definitely return

Came with my family who are have high standards with quality of food. It was very nice. Food good, staff polite and helpful. Decorated nicely. Not sure if they have just opened but seems to already be running smoothly. Keep up the good work and...

Went here for lunch today and it was great. We did the all you can eat and there is lots of choice and the quality of everything we ordered was great, not a single bad dish and fantastic customer service, even my 9 year old...

Food was so fresh, staff were very friendly and welcoming. A really enjoyable experience and such amazing value for the all you can eat menu. We were thoroughly defeated by the end. Couldn’t eat another bite (but were still thinking about trying) Highly recommend.

Delicious and friendly atmosphere. The all you can eat option is wonderful with an amazing selection for less than £20. The staff are really friendly and attentive plus you can taste the freshness in all the dishes. I’ll definitely be back!

Lovely food and nice atmosphere . All the sushi make fresh . Friendly staffs will recommend the foods. Worth for visit

Came to try this new sushi restaurant for the first time and already can’t wait to come back! We went with my partner and got the bottomless menu for £18.90 and it was more than enough. The food was amazing and it became our favorite...