Susan's Cafe in Flintshire

We waited almost 1 hours for lunch. We asked how long it would be after waiting 40 minutes and never got an answer after the woman walked to the kitchen the cafe wasn’t busy, infact it was quiet. The breakfast wasn’t anything special… it was expensive for what it was and wasn’t what we’d call a large breakfast.

Soup and sandwich. Soup was cold (fridge cold). This was taken away and microwaved (still had my black pepper on the surface). Sandwiches had dry stale bread.

I was amongst a party 🎊 of sixteen ladies meeting up to celebrate 🎊 a fifty birthday party 🥳 I have never attended an afternoon tea before that was so good from the wait staff to the beautiful afternoon tea which was laid the sandwiches 🥪 were lovely and fresh and the cakes 🧁 and scones delicious I will certainly be back 🦋❤️🏴󠁧󠁢󠁷󠁬󠁳󠁿

Cold food and a very long wait for it. even went for more drinks and finish them before food arrived

Good quality produce but unfortunately the sausages aren’t cooked. No colour whatsoever on one side and room temperature in the middle. Thought previous visit was a one off but happened again today. Will be going elsewhere from now on.

We have visited today and honestly had such a poor experience the pork bap featured what looked to be reheated pork left over from something and was dry with far too much fat, served with chicken bistro gravy and apple sauce that wasn't nice either. The chicken breast burger didn't feature a chicken breast it was a very small mini fillet where the tomato was larger than the chicken. We topped this off with a rock hard slice of red velvet Cake which has clearly been frozen and then kept in a fridge too long as was dry and would have made a great weapon if thrown similar to a brick. We would have expected so much better of a farm shop cafe and have came to this cafe so many times for coffee it's now tainted my experience.

Murder mystery at Susan’s was fabulous last night! Raising money for the Broughton amateur group. Definitely go again.

Bought a pot noodle and some crisps from the farm shop section. Crisps were 2 months out of date and the pot noodle was 7 months out of date. I didn’t realise until I had already bought them.

I used to love this place, however it is all looking a bit scruffy, unloved and I think the owners are resting on their laurels, as not many other places to go locally. Greenhouse/covered patio area at rear of cafe, weeds growing inside, bamboo window shades held up with black bodge tape, paving dirty, tables sticky to the touch. Outside on the patio area, kids bikes etc all over the place - which I don’t have a problem with but at 9:30 am should at least look tidy, again weeds all over, scruffy pot bound and dead plants for sale, racking for plants piled up all over the place. Pond full of weed (not their fault) but the big piece of floating wood and what looks like a discarded sign are! Breakfast was okay, however why the small plastic pots for beans etc. A shame to see it as it is, as the place could be something special. Hopefully it becomes so once again. Ps. staff lovely, but not enough of them.

Charged £1.98 in addition to my pot of tea for hot water!!! We have been a regular loyal customer for many years but unfortunately you have now lost us. They did waiver the charge but stressed they wont next time.

Lovely meal, friendly staff such a great selection of food and fabulous cakes! Lots of specials on offer for the summer weather too! Will be back soon

Sraff are lovely, but not enough of them! Tables take a while to be cleared and cleaned. They charge 99p for a jug of hot water!

Popped in yesterday for coffee and cake. It certainly didn't disappoint. Friendly, clean. Cakes delicious and coffee lovely. Will definitely be going back when up there next to try their breakfasts.

I used to really like it here, great location, dog friendly and used to be good quality food but I feel like over the past couple of years, the quality has gone down but the prices haven't :-( During my last visit I just fancied toast, you used to get lovely chunky bread and I think it cost about £3.95, this time I got 1 slice of a regular medium loaf and it was only toasted on one side :-( My husband took it back for me to get re-toasted but also asked if it was meant to be just 1 slice as that was steep for £3.95, he was told yes but could buy more if I wanted more so he complained and came back with 2 slices but still, they were just slices of a medium loaf. I used to feel like it was alright value for money if you were getting nice freshly baked bread or locally sourced products but recently it feels like all the breakfast items have gone down in quality. We decided to give it another go (in case it was a one off) but this time we ordered lunch items rather than breakfast so I went for avocado on toast which was better in terms of quality but this was £9.95!!!!! There are other nearby cafes where you can get this simple meal for £5 of less, I wouldn't have minded even say £6.95 given that avocado is probably a premium item but almost a tenner just feels steep for what you get. Sorry Susans, not for me anymore. The staff are always lovely and friendly, it's just the price of food for what you get isn't worth it anymore.

Quality all the way as usual ,really recommend the breakfast, Also great farm sop for fruit and vegetables and plants.

Have eaten here many times and have never been disappointed. Service is quick, the food is great and the value for money is excellent. Highly recommended.

Visited for breakfast and what a breakfast! Food was absolutely brilliant and so was the coffee! Compliments to the chef! Service was great, what a great team. Will definitely be coming back!

I visited here with my children and my mum for her birthday. We ordered the Afternoon tea and it was exceptional I have never had cakes so big on an afternoon tea before. Nothing was a problem (I swapped a sandwich option) and we had a lovely time. Everytime we have been here we’ve always had a lovely meal! People need to try there food out and support local.

The food is good quality generous portions the cakes are yummy, not tried afternoon tea yet that is on my to do list!! Sometimes you can have a little wait as it is so popular but worth the wait definitely recommend.

Popped in here for a brunch and enjoyed a lovely sandwich served with fries and salad so no need to order extra. Husband asked for his own combination which was accommodated. Gluten-free bread and herbal tea are available too. Good portions and service are always...

We have been here a number of times and always had a nice time, good service and lovely fresh food. Today was different the breakfasts were OK but the pancakes for my daughter were very burnt and the blueberries too sour to eat, this was...

Waited 30 minutes to be served then we asked to be served the waiter rudely walked off and served everyone else but us so we left and went to a different local caffe which was 10/10

Never been before but been meaning to try it as we had heard good reports. Given a menu fairly quickly but had to chase to order and coffee and tea took ages to arrive. Another 20 minutes and had to ask where our scones were!...

Called in lesters farm shop asked a member of staff at 08.20 if the coffee shop was open yes was the reply Walked in to the coffe shop only to find no one about behind the counter and the lights off greeted by a waitress...

Visited for brunch Staff lovely and efficient Food was very average and overpriced had cheese panini which was ok! Dog friendly if you enter via the garden centre not the shop .

Great place for a bite to eat, all produce fresh & delivered quite quickly. Couldn’t fault the service, shop also well stocked with everything you could need for tea later on.

We couldn’t rate it highly enough! Staff brilliant, friendly and helpful. The food was delicious and pricing very appropriate. Freshly cooke scones were the nicest we have tasted! Other local garden centre cafes should come here to be trained. This is our new go-to place...

Two of us enjoyed breakfast here on a Friday morning. The café is located at Lesters Farm shop on Drury Lane and is signposted with a brown road sign. Although the farm shop opens at 0800, the café opens at 0900. There is plenty of...

Last year my granddaughter treated my wife to afternoon tea at the Grosvenor in Chester for her birthday. This year due to Covid she ordered afternoon tea to be delivered from Susan's. The food arrived and was excellent - better than the Grosvenor. My wife...

Was shown this cafe years ago, it’s a little gem. Writing reviews in lockdown to keep me entertained. Breakfast is the best around also with the Welsh rarebit with it. Keep going through these hard times 👍

We have been here a few times prior to lock down, so when we saw it was open again decided to go for breakfast, we wish we hadn’t, tables are now inside the greenhouses, quality of food has gone down and prices have gone up....

Very well organised in this crazy time. Queued at entrance, showed to table, name & contact details taken whilst ordering food & drink. Prawn cocktail salad full of prawns, enjoyable.

Love Susan’s coffee shop!! Food is gorgeous!! When I have a breakfast date with the girls we always comes here!! Never made it for lunch sadly but my cousin raves over it x

Very disappointing this year. Tough meat, undercooked veg, already plated meal and poor slow service.

I always love dining here because they cater very well for people with Coeliacs disease. Very pleasant atmosphere in converted barn with farm shop and garden centre to look around as well. A regular haunt when I,m staying with my family

Popped in to kill an hour between school pickups.Yummy coffee!I take mine black and ask for an extra shot for added vroom:-)Slice of pear and almond tart too.It's really very good in here.Lovely greenhouse area for kids too with a Guinea pig and a llama milling around.

I recently visited Susan's for lunch having previously enjoyed meals there. The sandwich and chips ordered were lovely but I was a bit disappointed that the table was dirty, tacky to touch and the black weave style placemats had food/crumbs ground into them. I looked to other tables and they all looked similar. Maybe getting different style placemats would address this.

I have eaten here 5 or 6 times, most recently a couple of weeks ago. The food is always freshly prepared, hot, well presented, and most of all tastes great.It has always been busy when I’ve visited, but this has never slowed down or affected the service at all.The disabled toilet is large, well equipped, and has been spotlessly clean every time I’ve visited.All round a lovely place for lunch, breakfast, afternoon tea, or just a slice of cake.Many farm shops and their cafe’s are often quite expensive, this is not the case here where things are very reasonably priced. Susan’s Coffee Shop is definitely worth a visit!

I love going there, the food is lovely, excellent staff and the Afternoon Tea is gorgeous and the choice is great

Had heard great reports about afternoon tea here so went to meet my friends full of excitement. Unfortunately I left a lot of the afternoon tea as it was really below par. Positives were the staff were friendly & the tea had a good flavour! Negatives were the sandwiches did not offer a lot of choice, (ham, egg & cheese) and were just ok in terms of flavour & presentation. Scone was nice. Cakes were a disappointment, one was a strange Christmas style and flavour very odd for summer, another very dark strong chocolate. I personally felt that £15 a head was too much for what was offered.

my husband and I both had fantastic sandwiches he had the smoked and cream cheese and o had brie bacon and cranberry,the filling in them was the best we had ever had in sandwich with salad on the side .great piece of cake and and coffeewe were both so full afterwards we couldn't wat any din or that night.Susan's is always busy which is a testament to the great place that it is

Popped into Susan's after a visit to Lester's. My son and I had tea and cake, wowzers the caramel cake is Devine. Friendly service. We will definitely be returning

There isn't enough staff to keep this place clean and uncluttered during the busy times. Trays of teas and coffees backing up to be given out - I wouldn't be happy if I had ordered a hot drink. Coffee would have been cold and tea over brewed. The food we ordered was ok. Panini's for £7 - really expensive , served with a few crisps, bit of salad and a tablespoon of coleslaw . There is also a MASSIVE problem with wasps. May not be the "in thing" but it would be helpful to have a wasp / fly attractor to dispose of these pests

Me and my partner visit here once a week for breakfast, we have been a quieter days and busier days and food and service has always been up to great standards. Not had a bad breakfast here. Sausages are so nice and you can tell they don't just use cheap food! Butter is always perfect temp to spread straight onto toast. Lattes are amazing here. The staff are so friendly and to be honest I don't have a bad thing to say about this place. Also has fab loyalty card that gets stamped for hot drinks which is great for regulars like myself and my partner. Yet to try one (or two) of the delicious looking cakes!

Came here on a Sunday morning for a breakfast treat, luckily we just arrived before the queue was out by the door.

Visited for breakfast today (Sunday). Found a vacant table and ordered at the counter.

It’s amazing really enjoyed it very busy so it speaks for it self good cup of coffee too. Would recommend it

Whilst driving on the way to Liverpool on Wednesday 8th we noticed a road sign for farm shop and tea cup and decided to take the one mile to Lesters Farm Shop. On arriving at the terrible car park we were not sure at first but with both of us thirsty and needing a snack we went in and the shop was also not very welcoming. But once in their Susan's Coffee Shop it was clean, tidy and bright.

I ordered the large Welsh breakfast which was good portioned and was clean and not full of dripping fat. Also ordered was the organic Earl Grey tea (Clipper) which was a good brew in a teapot which was enough for two cups.

Nothing dramatically wrong with it and it obviously appeals to many but not our taste. The place was very busy and very noisy. So much so we could hardly hear each other. Leek and potato soup was strange and like no other and I couldn't eat it. Sandwiches were nice and fresh but doorstops. My Earl Grey came as a teapot of hot water and a tea bag on the side!!!

Great place for breakfast, served piping hot, plenty of it and very tasty. Staff are friendly and the prices are reasonable. Highly recommend

Visited today, was really busy but food arrived quickly. Ordered the small Welsh breakfast and it was the nicest I've had... The food is so gorgeous and lovely staff. :-)

We chose this place again to have lunch. Well worth Cycling 22 miles for the wholesome fresh food. Waiting on staff excellent and always have a smile.

excellent coffee shop attached to the farm shop, we love to pop in for a lesters breakfast. food is always top notch

Went to Susans with my Brother in law and his wife, i ordered a BLT they both had omelettes and my wife had Pancakes. Our meals arrived quickly, but to my surprise the bacon on my BLT was stone cold as if it had just come out of the fridge. I did complain to the server who told me that there BLT is served with cold bacon and not freshly cooked. Now i have eaten BLT sandwiches all over the UK and never have i been given one with cold bacon, so this time Susans i can only give you 2 stars.

If Susan is the lady with black hair she is very friendly and nothing is to much trouble, cheap afternoon tea for 2 scones lovely really nice relaxed atmosphere

Lovely cafe with great staff , very quick service yesterday and panini and salad was delicious !!! Toilets are very clean and cafe is clean and presented nice ! Would recommend a milkshake

My wife and I go here for breakfast quite regular, there is a good choice and all food is freshly cooked, and bought local or grown by owners. Only been here for breakfast so can not say anything about other food. You order at the till and everything is brought to you're table when it is ready, served by friendly helpful staff, there are papers to read free of charge and a terrace outside and a covered terrace. it's very popular and busy especially at school drop off hours as mums meet here for a coffee, and at weekends. Not the cheapest cafe you can find but you don't mind paying that little bit more for quality.

Lovely breakfasts highly recommended both for quality and choices, order at the till and food brought to your table by pleasant staff.

Food and service mediocre as it is in the shop. Would not make a detour for either. Too expensive here for what it is.

My wife and myself called here this afternoon while our cat was having tests at Village Vets down the road. We had one tea and one cappuccino with a slice of carrot cake and a lemon cake which was delicious. The staff were friendly as well. Will be calling here again next time we are in the area - thank you

This is a super place to meet up with friends for breakfast , lunch or just a coffee. Friendly excellent service. Within a small farm shop

Visited the coffee shop today for breakfast and was not disappointed. Staff were warm and welcoming and we thoroughly enjoyed our breakfast. The scrambled eggs and smoked salmon is fantastic. Facilities were spotlessly clean. Highly recommended. Thank you

Recently visited there with the father and had 2 fantastic breakfasts that were served with a smile by a lovely bubbly girl with glasses but never caught the name unfortunately! The food we had was brought to us in quick timing as well as the drinks and was set in a very quaint little coffee shop which was delightful for the both of us. I’d seriously recommend this place to anyone visiting north Wales. Great Price!

We often come here for afternoon tea and love the food. This time however we were told that we could not have the afternoon tea under any circumstance as we did not pre book for it. We have never had to pre-book before and this WAS NOT advertised in the cafe / on the menu / on the website. Given this fact, we thought they’d be able to give an exception because nothing was advertised about it however the staff simply said no and offered no alternative apart from eating somewhere else (which we have done).

I used to come here a lot but the inconsistency has meant I no longer bother. They have lovely coffee, a great array of cakes and lovely lunches but the staff can be very forgetful and the cakes have of late been hit and miss, sometimes being very dry. Sometimes you get a lotus biscuit with your coffee, sometimes you don't? The shop itself has a lovely interior and exterior area when the weather is nice. The toilets are 5 star, very modern and super clean. The adjoining farm shop is wonderful and well worth a visit.

Called in for lunch on Sunday with wife and kids. Due to being hot, only fancied a sandwich or panini. Tried to order a panini only to be told that they had run out! How do you run out of panini’s??? Can’t see me returning in a hurry as been a few times and always seem to leave feeling somewhat unsatisfied!

We have been a few times and had a great food. The staff are friendly. The cake is to die for and the breakfast are freshly cooked.

Went when it was new, and it was superb with great food and keen prices. Went again recently and the food is, at best, average, and the prices have rocketed. Get back to your roots guys, you're not Starbucks.

I have visited this cafe on numerous occasions and I am afraid to say that it has been steadily getting worse.

Lovely omelette done how I like it. Lovely staff clean and reasonable. Worth coming just to see the cakes!!!

We found this place by accident and have been numerous times since, the food is of excellent quality and well cooked.The cake's are lovely and some unusual recipies really home baked and the coffees good too also one day l had the granola and it was gorgeous with fresh fruit and Welsh vanilla yogurt as a change from the delicious cooked breakfast

Now the place to go for brunch. Food is really good quality and tasty with decent portions. Good quality coffee which is a must , superior to other nearby farm shop. Much prefer to meet up here than Costa now

Lunch with a vegan friend Unfortunately very little for her to choose so she ended up with a boring jacket potato and beans. That said she thought the potato seemed to be o en cpoked rather than lobty ping coooked. I had American style pancakes with bacon, blueberries and maple syrup. Really tasty and very light and fluffy pancakes. My friend had coffee (made with soya milk) and she said she'd hardly had a better cup if coffee. All in all a pleasant experience but disappointing from a vegan or point of view and despite many vegan products in the farm shop.

Called in for brunch with a friendly. Immediately felt welcome. Staff very attentive. Excellent selection on the menu. Food was delicous and prices very reasonable. Loyalty coffee card will definitely be going back to try seafood platter next time. A little local gem.

No kids so popped in for a quick bite to eat. Choice quite limited but it is only a coffee shop. Very clean and staff friendly. £15 for 2 coffees, a panini and a sausage bap. Does a job but probably wouldn’t eat there regularly. Ok once in a while

Found this place on way back from Snowdonia to nearby village where we were staying. Great choice of food including cakes, cooked breakfast, paninis, sandwiches etc. Friendly staff. Attached to a farm shop with lots of local produce. Yes there were crumbs on the floor and the tables may not have been cleared but the staff cleared/cleaned the table as soon as we sat down. You can't expect the floor to be spotless all the time especially if people have been out walking!! Would definitely visit if ever back in the area.

Hi Susan just writeing a review about my mums night out from the centre at burntwood court buckley for the elderly my mum Irene Welch said the ham was beautiful and the night was great thank you

Was very disappointed to come for breakfast and my wife and I decided it was not clean enough to eat, so just had a coffee,which to be fair was nice.but the tables were dirty as was the floor and most of the furniture ,the lack of mature staff or any one in charge was down to this as the 3 young staff were far to busy chatting to each other than address the poor cleanliness issues,I'm a honest contributer to this site, this could be with some management on site a very nice place.we watched in horror as a member of staff attempted to half clean a table and wipe it all on to floor.

I had breakfast here with my beautiful wife and do you know what , it was fab. Everything that was on the plate was cooked to perfection, it’s the best breakfast I’ve had for a long time. Susan and the team your doing a great job, as arnie said “ I’ll be back”

Fab place. Been again today, but visit 1-2 times a month. Always fresh we'll cooked food and lovely friendly staff....

You always receive a very warm welcome from all the staff here.. food is very tasty and plenty of choice.....

Was at a spa day nearby that didn't provide lunch and stumbled across this place for afternoon tea. Wow, the...

Four couples shared afternoon tea to celebrate one of the couples Golden Wedding Anniversary. Two of us required gluten free...

Had a great couple of hours here, nice tasty lunch of Welsh Rarebit and a nice cup of coffee. A...

Always good service with friendly, helpful staff. Food is great with good choice. Surroundings are lovely with comfortable sofas.

Love this place , went before a break away for an amazing breakfast and milkshakes with the family’ amazing food...

We visited the coffee shop on Saturday prior to the races in Chester. The breakfasts were all delicious, I has the mushrooms topped with Welsh rare bit, others had the large and small breakfast all washed down with a pot of tea. The food was lovely and the staff very attentive and friendly, we will definitely be visiting again.

We've been here many times now and although its a lovely coffee shop with great staff, the quality of food can be inconsistent. The coffee has always been great, the breakfasts can be a bit hit and miss, the bacon is clearly pre-cooked well in advance and left on the side because it's always tough and dry. Sausages are not the quality one would expect from a farm shop, they're just cheap standard cash & carry ones. The price of breakfasts is not cheap so I expect better. There is always a nice selection of cakes on offer but on a few occasions now, they've been quite stale and dry. Sandwiches are always lovely, packed with filling and really tasty and fresh. Sometimes you're given a courtesy biscuit with your coffee, sometimes not? The staff are uniformed and always have been friendly and courteous buthave quite a few times mixed up our orders (that to be fair have not been complicated). We will still visit though as it still offers a nice pleasant atmosphere with lovely coffee. Being able to visit the farm shop afterwards is always a bonus.

Friendly professional staff. Good service. Lovely food. The cooked breakfasts are my favourite and their cakes are gorgeous too!

Lovely leisurely venue for a perfect weekend brunch. Staff are friendly and the menu is varied to suit all tastes. They make great coffee to which is a bonus. Fantastic grocery section too so a great one stop shop for the weekend

Called for breakfast with the family on our way home from a break in North Wales. I specifically looked for a cafe attached to a farm shop thinking that would mean it used good quality local produce. I was wrong.

We often meet up for breakfast, lunch or just a coffee, we enjoy going here as the staff are always friendly and make you feel welcome, it's not over priced and you get good value, you maybe wondering why I haven't given the full 5 star rating, and the only reason I have done this is because of the car park, it really needs to be resurfaced sooner rather than latter as lot of elderly people use the cafe & farm shop, otherwise i would have given full 5 star.

Viajando desde Birmingham a Holyhead, queríamos parar para el desayuno. Encontramos de Susan en Tripadvisor y tuvimos una experiencia fantástica! El desayuno muy sabroso y ambiente animado, muy buena relación calidad-precio

my cousin recommended lesters farm shop, which is where susans coffee shop is. we were delighted, my uncle had the breakfast which i did not think we would finish - he did. my aunt and myself had the nicest omelettes served with salad. it was smashing. will definitely call again. thank you.

Called in to ask if we could start our car club run here - about 20 people turning up about 11am for coffee. No problem was the reply, and it wasn't. We had great service, great coffee, delivered promptly by very nice staff. Several members said they would return as they were so impressed. We did the following week for lunch which was also very good.A little hidden gem.

Love this coffee shop they do the best breakfasts around and the panini's take some brating too.I'm a regular visitor and to date have never been disappointed. The staff are always pleasant and helpful.Definately worth a visiy for a luscious latte.

Love this place! Delicious fresh and hearty breakfasts. Reasonably priced with great service. I always think the state of the toilets are a reflection of the business well these are spotless! Our new favourite place for breakfast:D

While travelling from home to Bala we had a quick look on Trip Advisor to see where we could get a decent lunch nearby. Susan's came up as just a few minutes away and only just off the route so we took a detour.Susan's itself is situated in the back of an unassuming farm shop with an unsurfaced car park. The cafe itself is quite large and nicely furnished with tables and chairs plus a couple of sofas down at the end. On arrival, we immediately received attention from staff who left us with the menus. We all chose different items: ham and tomato omelette, egg and cress sandwich, baked mushrooms with a Welsh Rarebit glaze and an all day vegetarian breakfast.Food arrived quickly and everyone was very happy, to say the least! My omelette was large and fluffy with big chunks of real ham, the sandwich came with a good salad and crisps and the baked mushrooms were hot and tasty.This is a great little place with really good food, friendly staff and very reasonable prices. I'm glad we found it.

We stumbled upon Susan's coffee shop by following signs for the farm shop, and so glad we did...considering the size of the place, it offered a wide selection of meals, we chose to take ours in the greenhouse (which was a little warm for me but ideal for my wife!) although there is outside seating, or inside as well. Lovely food offering very good value, will definitely come again if passing by.