Supreme Pizza Ipswich in Babergh

Ordered my meals through the McDonald's app at 16.50. Should have known there would be an issue when I then received a message to say my delivery would be delayed due to another order. Food finally arrived at 18.05 and was stone cold and they had put cheese in the burgers which I had asked to be removed. Contacted McDonald's and was given an Uber number to ring. Have spent all evening and this morning trying to get through to be finally told that they will not refund my money as they feel that waiting for over an hour is fine and that it doesn't matter whether the food was edible, and that I had actually received my food. Therefore they will not refund my money. Contacted McDonald's to be told that there is nothing they can do I have to go through Uber. Nobody wants to take responsibility. I will never use this again. No good going to McDonald's either as can't park due to Uber drivers taking up all parking spaces. Furious

Fast and friendly service, food was cooked fresh and hot

On line order was incorrect. Attempted to phone them on three occasions and they did not answer the phone. Avoid ordering online from this branch, however we have never had this issue whilst ordering in store.

Surprisingly busy for a Saturday, pleased I booked a table in advance. Good variety on the menu, drinks served quickly by a very friendly waitress. Bit of a wait for the food, but the restaurant was busy, well worth the wait, piping hot food and great value for money. Would definitely recommend