Super Pizza Ss2 in Southend-on-Sea

Horribe Ordered a Large Pizza and gave me a Medium Pizza Ordered 6 WIngs gave me 4 Refused to refund or compensate Rude Customer Service DO NOT RECCOMEND

Good pizza on time what ever you asked for cooked well

Lazy people work there. They don't know how to make pizza. They put less toppings but big chunk of onions and tomato. Less meat with meat pizza. We order donuts, they gave us frozen donuts and they told us, wait 5 mins it will defrost and then eat. Bunch of idi07$

found pubes in my pizza. not okay

best pizza in southend , custom made and lots.of toppings

Absolutely ridiculous service they excepted my order and once the payment was cleared then a few mins later cancelled the order and then when I tried to call and speak to them he couldn't understand English properly and kept on saying im sorry i dont understand and said to me to speak to his manager 3 times and the manager refused to come to the phone everytime and was just a joke I might aswell have been talking to myself on the phone VERY VERY POOR service!!!

Very nice pizza they serve. The place is not actually very spacious but its worth it

Food didn't arrive they lied to deliveroo and told them my order was delivered my kids had been waiting for three hours for food I had to order McDonald's instead il be going down there tomorrow to get my money back.

Disgusting!!!! Ordered 2 pizza's, Hawaiian and Pepperoni Passion. Burnt, soggy base, greasy. Hawaiian hss mushrooms all over it. No refund facility just a replacement on the Hawaiian which again was rubbish and went straight in the bin. Don't waste your money. You get what you pay for....

We order from here a lot, always from their app. I would say at least once a month. And most of the time it's in acceptable or even good condition. Only 1 time it was so hot that the cheese was still soft, all the other times it was warm. Even though we are only a 5 minute drive away (but don't drive). On one occasion, I found a hair and called to complain. I was called a liar and when I asked to be put through to a manager I was told no manager was in but he'd leave a message. I never got a call back. Every single time we have ordered a pizza with chicken on it, they put tandoori chicken on it. On their menu they have 4 different kinds of chicken, including plain. Logically, if it doesn't mention what kind it is, you'd assume it means plain. We called months ago to check that the pizza would have plain chicken on it and we were told "of course! We'd never do otherwise". Last week we got a chicken pizza and surprise surprise they put tandoori chicken on it! It's so strong tasting, it completely changes the taste of the whole pizza. We called to complain and we were told all pizzas come with tandoori chicken and that we should have mentioned it during the order and it's our fault that we didn't know that chicken means tandoori chicken. I asked if they can at least change the menu so it's obvious you're not getting plain chicken, but was told no other customer has complained so obviously my complaint is invalid. According to the reviews on Just Eat, I am not the only one unhappy with the misleading description. This time I was apparently speaking to a shift manager, who clearly knows nothing about customer service. He was incredibly rude and spoke over me. I asked to speak to the store manager and was told they weren't in (on a Friday evening). I asked to leave a message to be called back and yes you guessed it, that call never came. Rude, disrespectful and argumentative.

Quick and easy. On the pricey side tho for a cheap pizza / chicken shop.

Ordered pizza and garlic bread. It arrived 20 minutes late and was stone cold. I was offered a 50% discount on next delivery. I didn't get my full refund until I turned up at the shop and wouldn't leave.

Ordered pizza and garlic bread. It arrived 20 minutes late and was stone cold. I was offered a 50% discount on next delivery. I didn't get my full refund until I turned up at the shop and wouldn't leave.

We had these delivered for my daughter's birthday, absolutely huge and brilliant food thank you. Will be ordering for my son's birthday Friday.

Bought 15” Pizza with a bottle of coke, coke didn’t arrive with the pizza and there was an unpleasant surprise in the pizza… Have ordered from here before but this time food was cold aswell.

Late open times and good larger pizza's

Tastes good and for good price, you can visit and try it out.

I oder pizza from you guys and ask 2 chilli pizza and 1 none chilli pizza but they give me 2 none chilli and 1 chilli pizza. And the chilli wasn't even that spicy so I called them and they said it your fault and nex time when you call say "can you put really really spicy pizza" and we will put on top only chilli. They said it in a rude way and hang up. Because I'm a costumers I don't want to be treated like that so as other people too.

Was recommended by a bar maid in one of the local pubs, she said they did good pizzas and is great value for money. Could not agree more. Pizza was lovely and was here within 20 mins. Also, great customer service as I called to change my order to add a small fries and was £1 short in cash, which the very polite delivery driver let me off with. Highly recommend

Rubbish pizzas. And Rude staff. They used to be good, now absolutely rubbish. I was allowed four toppings on a 19inch pizza, so i choose all 4 toppings the same, they definitely put at most two lots thinking i wont notice. Asked specifically for thin crust, got deep pan. And to top it off when placing the order, i asked the guy to repeat the order, but he rudely said they were too busy!!! Absolute joke!

Late delivery no sauce and bad customer service

We ordered 3 pizzas, all vegetarian. One arrived with meat, so I complained. He said that's what I ordered and argued with me, even after I explained we're vegetarian. He misheard margherita/meat feast. Rather than admit the mistake, he told me I was wrong. Eventually he understood his mistake and then asked if we wanted the replacement now or tomorrow? Side note, their dips all exploded in the boxes. As someone who hates garlic, this was also annoying.

I pay for 18inch pizza and I received 15inch pizza they done this twice and I try to call them they didn’t even answer

Helpful staff. And lots of cheese on pizza! Nice fries too.

worst place in Southend to get a pizza. an absolute joke and unhygienic.

The food is great , and really fast delivery

Best place to get pizza in Southend

Don’t order from this place, I had food poisoning.

They over charged me and sold me fake fanta cans!!! Never again will I order from these lot. Absolutely disgusting!!!

Compare to price is worth it & main thing is they're open until midnight..

Worst food I’ve ever had we had mold on the base of our pizza

Pizza was disgusting. Had one slice and put it it the bin.

Wrong smelly pizza has been given to me, supposed to be a 10 slices big pizza, I received 8 slices small pizza, greasy chips.

Pizza is amazing and I always go here for pizzas! Only downside is sometimes the order takes a while, but to be honest I’m that fussy on timing, amazing value

Absolutely shocking service, completely messed up our order and when we asked them to correct it they called my wife a c**t. This is not acceptable this place needs to be shut down, I'm sure we are not the first. Please do not use super pizza Southend.

Food came fast and was hot but only got cheese stuffed crust when we ordered and paid for cheese and pepperoni crust and given wrong dips

WORST pizza ever!!! Just undercooked dough DO NOT waste your money. Was meant to get 25%, off but didn’t & when rung to complain, they kept putting phone down. Would give no stars but wouldn’t let me.

They say it will take 45 mint but never got on time. Always hour and a half. Gud luck.

The food was disgusting greasy not fresh ingredients the cookies they delivered was all squashed up together look terrible they couldn’t even deliver the chips as Missed off the order please avoid at all cost

I just has an 18 inch with 4 toppings and it was soo good, tasty i did pick it up so i dont know what the delivery! I would highly recommend the people where very nice go get it!

I ordered a medium pizza, some garlic bread and some chicken strips. The food got ordered to completely the wrong address and when we found out who's address it went to, it turned out the gave out the wrong stuff too being the smallest pizza and a piece of garlic bread. I'd be more understanding if the staff were nice about it, even if we didn't get a refund, which would've been fair enough. However, the staff we called not only kept giving us all the excuses in the world, but he also acted condescending to me on call. I'm never ordering from there again!

Always used this place as loved the pizza, tonight I was given an eta of 45 mins hour later called to find out what was going on. Phone answered by a parrot that kept repeating wgat ever I said and then kept saying five minutes... no apologises so much for repeat custom. Deleting app and wont be using again

This place is a perfect example of don't judge a book by its cover, as while the interior might be unassuming (perhaps even underwhelming), and the location may be to their disadvantage, the food is absolutely superb, the pizza comes pipping hot and full of flavor, the cheese is cheesy, the portions are fair and the prices are great. Overall great place and would recommend delivery if possible however the owners and nice and welcoming if not. (Also my pizza recommendation is the 3.99 pizza with a BBQ base, and ham and chicken as the toppings).

Pizzas are good but staff used to be so happy to see you now they just seem interested in there delivery's

Brought pizza and noticed it had mold spots on the bottom of the base and my girlfriend threw up once she noticed it

Driver doesn't carry change. I assume a change of hands as pizza was different this time. But still great pizza cheap price. Always get pizza here when visiting family. Still a happy customer

Very quick, good tasting food nice and cheap

Delivery all way in to canewdon lovely pizzas and always hot.

Do not ever buy from super pizza. I ordered 1 12 inch for myself and 1 18 inch for my partner and got 2 12 inch pizzas. I called to see if I could get the one I ordered on discount and they only gave me £2 off. My 12 inch pizza was £13.95 and the other was £20 which is ridiculous for a pizza I didn’t even order. And I didn’t even get my money back or even something free to compensate the mistake. They are thieves and horrible

Great experience. ! Good ambiance. Didn’t take much in completing the order.

AWFUL that's the review, just awful!

Disgusting service and food. Almost an hour after the estimated delivery time and a poor excuse from the guy who answered the phone food arrived. My partners pizza was completely wrong, half cold and the lettuce in my burger was literally brown. Won’t eat there again.

delivered food just under 20 minutes , hot and fresh will always use this takeaway in future

yummy taste and friendly staff with reasonable prices . 9/10 , will recommend to everyone , 18” for £11.99 is a great value .

This is one of the amazing taste for pizzas takeaway I ever had. Very economical and friendly staff , will visit again soon .

best pizza shop in town , staff are so friendly 😘

top rated halal pizza takeaway in southend on sea

I always get the 18" pizza my kids go crazy we love it

Pizza is amazing here, cant find another place that does it this good.

Service is not good waiting , but pizza is ok

A good quality reliable Pizza at an affordable price - half the price of Dominoes up the road. Apart from the habit of hiding Pepperoni under the cheese(!), their Pizza recipe is very good. Above average. No high salt content like Pizza Hut, or pithy Chilli-heat factors like from Dominoes; Super Pizzas have a good balance of Dough/cheese/toppings, & their variety of Pizza choices is fair also. They have 3 Base Sauces: Traditional Tomato, Special Sticky BBQ, & a Creamy Garlic Sauce. All have their place & are very enjoyable. Especially if you ask for their Thin Crust Base. Their HOT Pizzas don't muck about! I was Clean shaven when I started the American Hot Pizza.. just finished it, & now I have a beard that drags across the floor. It makes or breaks macho men! They do all the other stuff which I cannot speak for as I always get Pizza! My Dad loves them! Super Pizza have been serving in this rough area for years, & have taken more abuse than they have given. That much I have seen. It cannot possibly be an easy task dealing with the infamous UK Public from (SUFC) Roots Hall Football Ground or any number of the pubs in the local vicinity in an already toxic culture. I believe they have been misunderstood, & can respond very defensively at times due to the abuse they have received over the years. I would like to appeal to the owners of Super Pizza & ask them to please, let us show you our support on social media. I cannot find a Website, Facebook, or a Twitter for them. There are always a few nasty people, but for the most part, people love your food guys & would definitely show you their love & gratitude if you only let us! It's always nice to have a face to a name too. Anyway, I would recommend this establishment if you're open minded & don't believe the hate. Their BBQ pizzas are amazing! And during covid19, with a Hospital near by, they continued to give everyone the same service. It's time we looked out for each other - especially family businesses during these hard times. Thank you for treating my Dad to his favourite, even on Father's Day!

Do not order from here. What a waste of £30. Straight in the bin. Order super feast. 3 pizza all wrong. Charged me for extra toppings which I didn’t get. The wings were cold and hard. Tried to call but no answer. Avoid this place.

Have been going here for 9 years and in the last year the food has become poor and they have changed the portion size and now they even try to charge you for using your card and they add the price up wrong and when you question them they say it’s a just eat charge when you have called them to order

Bloody awful experience. Food was cold and I would say to avoid at all costs. Try pizza man next door, can not be any worse. Ordered on the 11th June 2020.

Been ordering here for over 9 years in the last year the food has been up and down they change the portion sizes each time and there prices and. Try to charge you for using your card will never use again

Came very quickly pizza was lovely it was lovely and fresh u could taste the tomato and fish and the other pizza was very good too,bread on pizza was tasted great too I will go again

Mostly seemed alright, however placed an order, and upon receiving, they forgot an item. Instead of fixing it, they just made an excuse that the item they "forgot" wasn't a part of the specific deal (even though it was listed right there), and blamed it on someone else for having not amended it. It wasn't until after I listed everything I was meant to get and then informed them of what was missing that they could suddenly say "That item isn't part of the deal" Food was average. Nothing special. Pizza taste relatively boring, chips were average, onion rings and garlic bread were nice. Chicken wings also weren't mentioned as being spicy. Honestly, you can probably quite easily find somewhere better.

Absolutely horrendous customer service, the guy actually put the phone down on me while I was asking him questions about their food. Do they realise we don't have to spend our hard earned money in their shop?

I was un able to give no stars, ordered on their app last night while on a night shift at the hospital only to be told the deal we ordered wasnt available so we had to cancel, we did but they've charged me anyway and told me nothing they can do, app has no one to contact & restaurants refusing to talk to me - discusting attitude

If you want to enjoy better pizza than Pizza Hut with a reasonable price then go to this place .. loved their pizza 🍕

I ordered a pizza not realising that my boyfriend had lost his wallet, I called the company back within about 5 minutes to make them aware, and the man on the phone told me to ‘fu** off and find my wallet’. I am a young girl and being spoke to by a grown man in this way, is disgusting. Won’t be ordering again that’s for sure if they think it’s okay to speak to somebody in that way, let alone a customer.

The chicken skin was gooey and soggy. Waste of £17.50!

Absolutely waste of time no order all paid for refused refund because i took 4 mins to answer my phone due to being in the bathroom no second call no answer to my text and multiple calls driver wouldn't answer so went home with my order and all i get is tuff its my fault avoid was a Regular customer hope there happy robbing people

Best pizza shop in town but takes nearly an hour for delivery

Best place in twon for pizza , always serve pizza with fresh dough , nice

Walked in to order, polite staff, served quickly, kids happy with pizza. I would have like to see staff clean & with gloves on as they looked rather unkept & it put me off.

Absolutely disgusting food, overcooked and vile,pizza had bits of meat on when I am strict vegetarian. staff are rude and refuse to resolve problems. Also the shop itself is dirty.

Tasted overcooked and disgusting. I do not recommend

I love their deals if you go to the shop you can buy a 10 inch pizza with two topping for £3 all the food is fresh and delicious it's a place you'll definitely wanna revisit they have delivery as well

Super Pizza is super good yummy yummy 👍🏼👍🏼👍🏼

Simply awesome and reliable food.

Best pizza in Southend and that includes Domino's etc. Super pizza really is better than the large chains

Rude staff! Waited half hour for burger and chips in store and he refused to give me more than 2 mayonnaise (very small ones) caused a big scene in store when I asked for more, I offered to pay and he said 'they are not for sale only 2 per meal' then left to realise he had missed out 6 chicken wings! Chips wasn't Cooked and the hygiene in the place was terrible!

Best pizza in Southend, for delivery and collection

Waited 20 minutes on my order for takeaway, bossman gave me the wrong order. When i asked for a refund, he already forgot what i ordered initially. Im summary - smart and organised staff 😑👀

Best garlic pizza ! Perfect soul food in every way definitely worth the money ..full of flavour will order from here again ..delivery was prompt too .

Love this place. I order online and have it delivered. They have a good menu and good prices. Delivery is prompt. The food is excellent quality and cooked perfectly. I’ve never had any problems, I will continue to use them and would highly recommend.

The pizza is nice, but the staff.... awful. The guy in the red shirt that served us today, actually extra charge us £4 . When we realised about it ( in the 19" pizza offer) , he tried to convince us that our pizza was bigger or special, even thought we saw it while they were doing it with all the others, and is in the same box that the other 19" pizzas. My wife confronted him, and they were laughing about it and completely refused to give the £4 back. What a greedy and ridiculous man.

Good too get from shop buth wen you bay deliver food it's coming overcok and cold

Not fresh pizzas as they advertised! Barely give you any toppings and EXTREMELY EXTREMELY rude staff, I mean seriously rude staff.

Couple of time I went to this pizza shop and never was clean... But close to the Priory park and quite cheap! Some staffs are very rude... Otherwise not too bad.

Very good pizza..on time delivery..

Been ordering from this place for a very long time but once every now and again you get ONE individual who picks up the phone who is absolutely rude with zero service skills! Rude would be understatement!

Terrible service, took extra money from us for dips and then didn't even give us the dips. Refused to refund or come back with more dips. They are very rude as well

Excellent lovely tasty food nice and fresh. The chicken was nice and tasty from the breast of chicken not runbish cooked well. Pizza really nice fresh toppings. Meat nice ... the sides were very nice and a nice delivery driver. Will be using again

I always get the biggest pizza in town from here. It tastes great it's cheap and it feeds my family of four just fine.

The food is just test delicious, always on time delivery, very nice staff. I always order from super Pizza, my guests really liked it...thank you super pizza

Best pizza and food all ways on time and great food fresh and guys keep up the good work 5 star if had more stars put more and try there desserts so nice so dont waste your time and order now worth evey bit off money and just try all the food all ways on time and very hoy when come to thr best best place in town

Took 1 hour and a half to get delivery ! Food was stone cold. And delivery driver didn't have enough change

DON'T ORDER PIZZA FROM HERE!!!!!! so i ordered pizza for me and my family , it arrived around super late at like 1.30am i told them it was too late and everyone was now asleep so we didn't want too accept the order , they said if i phoned next day it would get resolved , so afterwards i phoned many times asking to speak to the manager they said i had to wait up three to four days till i could speak with someone , so i speak to someone eventual but he clearly was not the manager and very unhelpful , they refused too give me a refund or another pizza at an reasonable delivery time and were very rude and unhelpful , :( big waste of money me and my family got no pizza or a refund , this pizza place just doesn't care about there customers in the slightest !!! I'm very upset how they can take my money like that , i feel like I've been robbed !!!!