Sunshine Kebab House in Merthyr Tydfil

Zero star service. Ordered at 6pm, expected delivery time 45 minutes. After 1 hour 30 minutes we called to check on delivery, we were told the driver was on his way. Half hour later still no delivery. 8:30pm we called to cancel the order, guy on the phone tried telling us driver was on his way (despite saying the same thing over an hour ago) told them not to bother and to cancel the order and it's been nearly 3 hours since we placed the order. They didn't even refund the money.

After waiting for over an hour for food it was cold and only half the order came

Placed an order, whilst placing the order I asked the restaurant to confirm the order back. They read the order back correctly and we proceeded to wait for our food. After a rather lengthy wait of 1 hour and 15 minutes, we were shocked to find the food was cold! It was absolutely saturated in grease and despite a price agreed on the phone the delivery driver tried charging an extra £7 on the order! Items that we had ordered were missing and it was not as we had placed. We certainly shall not be ordering from this establishment again.

Ordered two chicken shish kebabs and two chips last night. They took 1hr 45 mins to arrive instead of 45 mins as advised. The kebabs were cold and no garlic sauce and the chips didn’t arrive at all. Called the shop spoke to Mustafa (who must be owner/manager) who offered fresh meal either then or today. As it was late we said tomorrow. Rang this evening changed mind and only offered free chips which were declined by me. No thanks you can keep your chips but there will be no more orders from us. Really poor service

best service best place in merthyr the taste was amazing and really really clean kebabshop which is the most important thing i can’t wait go back there 💯💯

Onion bajee awimming in grease yuk. Kebab meat n chips very small portion

Usually love sami's but I ordered a large mixed about an 1 and a half ago and it was the smallest large I've ever seen. Even waited over an hour for my food. Not worth the money or time.

The best chicken doner meat I've ever had. It's homemade in shop😋 the fried chicken is also moist right through. Great little takeawy

Been coming here for 30 years. Used to be the best kebabs house any where. The best tasting meat and sauces. Plenty of portion and food value for money. Used to buy 2 on a night out one for eating at the end of the night and one for the morning .Lately been awful meats seems different taking the piss with portion size and prices. Went there last week. Meat was crispy and well overcooked and the amount of meat was absolutely shocking and I was charged over £7 for a small kebab. I won't ever go there again. Poor food and daylight robbery prices. No wonder it's dead. They've run the place into the ground.

Disgraceful attitude and appalling service x 3. I should have known better after our previous 2 experiences. However we ordered food again this evening bia food app. 1hour and 10 minutes later we rang Sammi's Kebab House who stated the food was on its way. 2 hours later at half past 10 our food arrived. The attitude of the guy when we rang the shop was disgraceful but the drivers attitude was even worse. Honestly try Sunshine Kebabs house. It's got to be better. Will make an official complaint to the food hub and trading standards re food quality

Food was freezing coleslaw was sour order instructions also not complete..

Good tasting food, don't wait long for it.

So much better since mark has left

Very poor experience asked for certain thing on our order and completely ignored chips were awful chicken burger still trying to find the chicken then called up to ask to rectify owners attitude was terrible will never order from there again

Said it was on its way waited half hour then they say I havent even ordered

Food turned up after waiting 1 hour and 20 minutes and it was freezing. I’ve had food from here in the past and it’s always been good up until tonight. Very disappointed

Food was not edible this must be the worst takeaway in Merthyr Tydfil £30 in the bin it was just full of grease and smelled foul 🤢 avoid

Food took a 1hr & 20 minutes to arrive. When arrived it was freezing cold. Won’t be ordering from sunshine again!!

Ordered from them tonight and they messed the order up but when I phoned, the owner claimed it was correct. I ordered 2 chicken burgers and 1 pizza and they only sent 1 burger and charged £25 for 2 items. The burger was soggy and my daughter wouldn't eat it. I would avoid sami's. I wish I'd read the reviews as they're all bad.

Caught food poising from a chicken kebab!!!

Wanted to order a large pizza cheese and tomato and just av pepperoni on 1 half as my 1 child won’t eat meat and they refused to do it ,, y I do not know wen they have to make a whole pizza any way ,, yrs I’ve been going to this place but since new owners they refusing to do loads shame on u as a restaurant

Was told order would be here 2002 its now 2040 still waiting

Food it absolutely sogie and iv been waiting over a hour my boys chip taste like they been in the microwave shocking

Don't even bother with the chicken shish!! It is the driest chicken I ve ever had in all my life nearly coughed my guts up! Use sunshine or Jack's kebabs. Worst kebab I ve ever had!!

Absolutely shocking just had a delivery 2 kebabs and 1 kids kebab meat £19.50 when I opened them up there was hardly anything in them .I know cost of food has risen but this is Absolutely unacceptable phoned to complain was told 'that's the size of the potions ' !!! Won't be ordering here again 😒

Don't bother what ever you order they will mess it up. It's all solved with a sorry.

Wow this was my kabab shop when I was younger. I’m so disappointed with the poor quality of food. My wife’s chicken shish was inedible and she wouldn’t even give it to the dog. The mixed kabab was not good and I had to throw half in the bin. I have not called to claim a free one next time, I just won’t go there ever again. Sorry sami you’ve lost your way

Chips 2.50 absolutely freezing chicken shish kebab worst ever ...£20 worth of rubbish food

Lovely donar kebabs 2 nights in a row. Polite serving staff.

Just ordered mix meat suppose to be large it came in a small box. Definitely no large.. Very poor!!!!

The worst takeaway we've every had... The chips were dyer than a nun and the kebabs tasted like last year's

Food was the worst iv ever had!! The kids pizza was mouldy fair to say won't be ordering again!

Good grub not so good staff bit rude

All talking in yiddish/turkish/gobalydook, looking, laughing, pointing when you order.... Didn't even eat their food for fear of what they'd put in it or done to it...!

absolutely terrible tastes disgusting never gonna eat again took over an hour to come when it was meant to be 20 minutes absolutely hated it was uncooked an cold an my kids now have food poisoning don’t say you should go here

I don't know who the new woman on the phone is but she needs to listen. Yet again, order incorrect. Thankfully the food is good.

One of the best kebab shops in merthyr Tydfil

Great Kebab again and delivered very quickly. Driver and shop staff are friendly and always professional. Great work Sunshine Kebab 👍

great kebab, lovely nuggetts and tasty burger. Nice night off cooking for me and little treat for the kids. will def order again. -ben.

Delicious food and fab deliver service Changed my order slightly as well over the phone. Real nice people, lush food, fab service Been so good to deal with during lockdown

100% recommend the special box every time 😍

Another Friday night off from cooking, taken care of by Sunshine Kebab. Tripple burger was great with plenty of onions, and the kids shared their kebab meat and had a bite of me burger. Garlic as requested in a pot and we all ate and enjoyed what was delivered on time and still warm. Thanks.

I asked for only tomatoes on my kebab and got everything apart from tomatoes. I spent 5 minutes picking carrot and cabbage out of my food so I could eat it, and didn't get any tomatoes either, Not happy.

Great bit of grub, kids enjoyed and gave me a night off. will def order again.

Shish kebab was cold ,chips over cooked and chicken fillet burge4 was awful

Unreal food, brilliant service and so polite on the phone. I will be a regular customer from now on

Food was great hot and super fast delivery

Kebabs, burgers, chicken nuggets and chips were lovely. Delivery 45 minutes early, definitely order again.

First time using just eat for Sunshine as I normally go to the shop or phone directly. Pizza and kebab meat and chips is our usual order and was fantastic. Same as always never had a bad meal from there

easy to order arrived before time lovely food

Absolutely love the food from sunshine! Always comes early and is always hot and delicious! Highly recommend! Keep up the good work!! 🥰

Lovey Food nicest kebab wrap I’ve had as it was toasted and not soggy like other kebab shops

Brilliant food and quick delivery

Great delivery time, however unsure wether the instructions were read as some stuff missing on the kababs, Kababs seemed to have less meat than usual

lovely food as usual. always very happy with the service.

The pizza was good, chips can never really be delivered and not taste like cardboard

Took 3 hours for food to turn up. And then it was cold. Use sunshine a lot normally, not usually this bad but very disappointed this evening.

Easy to order, was given an estimated delivery time was pleasantly surprised when the food arrived a hour early.

Supposed to have come 8.35 I rung the store 2 hours later to be told it was with the driver waited another 25 minutes rung back to be told its now being made got to wait another 30 minutes shocking only said 60-90 online!!

Great food and really fast delivery

Great kebab but the wrap bread bit cold

easy to order.food was lovely and fresh and still hot when delivered. delivery was 20 minutes early too which was great. overall a really good eating experience, as always

Fab food, good value, great service. What more could you want from a take away?

Stopped here on my way home. First kebab I took back as it was cold they appear to be cutting the meat and leaving it in the tray below (which they are not allowed to do for hygiene as the uncooked juices drip onto the cooked meat) they cut fresh meat doe me but that wasn't cooked properly and as I was in a rush it went in the bin. The portions were small for the price and even if it had been edible it would of been poor value for money compared to other Kebab shops.

Sunshine have really up the chip game. They were Less soggy stringy Fries and Crisp and perfect. pizza was great food was hot and quick delivery. Always good food

Ordered 4 x kebabs and 4 x chips. Kebabs arrived but only one portion of chips.

The chicken shish was very overcooked, looked like I was served charcoal. Could not even chew it. The two burger meals were very good though. Instructions were followed nicely.

Food was cold when I received it. Not really edible.

I have always been happy with the food great service very friendly and great prices. il definitely be ordering from here again.

Happy with everything. Consistent and tasty!

Dirty, rude staff and overpriced

I’ve been ordering here for years- and tried other shops but Sunshine is definitely the best- food is real good and delivery is very very quick!

Very tasty donor kebab and fresh salad.

Fast delivery but kebabs dry and with a lot of fat inside. Fresh vegetables.

Delicious kebab!best in merthyr and value for money.

The shish kebab is amazing either the chicken,lamb or mixed

I cant say much about kebab and other food, as I have only had pizza there. But staff are very friendly and the pizza are lovely, it surprised me as I have tried other pizzas in kebab shops and have been very disappointing, however the pizza here are amazing!

Lovely place to purchase a kebab

Absolutely beautiful food love going to this place wen I got the money never disappointed with the service or food one word , Lush Highly reccomend.

Before I give this review I have ordered from there before and it was ok still had the order wrong mind but food was ok. I ordered tonight and it was so bad when I opened my food it when straight in the bin,, i phoned them my salad looked 5 days old my partner found something in her food I have never put food on the bin when I ordered food this was the first time. And I waited a hour and 15 mins for it . They said on the phone they busy very busy but to me that's no reason to send food out cold and stale,, will never order from there again and they said the next one is free but still I will not take them up on that

Very tasty food the best kebab and chicken around

I orderd food from Samis, not only was my order wrong but it was freezing cold, they did apologise and send out new food to me but I think they should be on top of their game

On time and hot, chicken shish wrap quarter pounder with cheese, quater pounder, chips onion rings and cheesy garlic bread. Arrived 2 mins early driver was polite. We enjoyed the food, good stuff

top service,top food,can't fault it

The donar meat was fine but the lamb meat was terrible, tough and chewy.

lovely food! on time and boiling. I would order again.

Absolutely lush hot when it arrived too fast delivery

Onion rings were a little burnt but other than that amazing food

Food was ok but the timing was inconvenient because when my food arrived I had to fingers inside my missis.

Kebab was ok, chips where horrible and not very tasty, requested delivery for 8.30, resteraunt pushed it to 8-55, turned up at 7-50. Resteraunt refused to do anything

Best Kebab meat and chips in town. Very generous portions and they always deliver before the expected delivery time.

Food was nice but forgot to put all the dips and sauses in

Food was first class only fault was I asked for salt and vinegar on my chips and sauce on them didn't happen read the comments on the order if you can't do it let me know

All my food was wet and soggy even the sauce pot that was wrapped up was wet, the chips and nuggets had to go in the oven to crisp them back up

Nice quality food, very quick delivery and a nice drop-off.

The actual kebabs in xl size have been much bigger And have more salad. Didnt order for a while From so its definitelly changed.

Superb food quick delivery cant fault it 5 stars from me

Superfast delivery, hot and tasty food as always

Food early and everything correct.

Absolutly beautyfull and loaded The best kebab of all wont be ordering elswhere again Ive found my kebab house n im sticking with it Beautyfull salad,gawgus meat lovely fries My daughters wrap was loaded n we had to eat our meal in 2 attempts Simply the best