Based on 210 opinions finded in 2 websites
Based on 210 opinions finded in 2 websites
Nº 100 in 158 in Merthyr Tydfil
Nº 1 of 1 Pizza & Pasta in Merthyr Tydfil
Opinions
Watched the staff spray degreaser into the cheese and then scrape excess cheese into the other toppings. Dirty dirty place. Was stood there for 10 minutes and didn’t see a single person was their hands. Also watched them use the same brush to cleans as to sweep cheese back into the tub. Buzzing
Hywel Evans . 2024-09-16
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I order regularly with dominos have done for years I think it's under new owners now and my order has been wrong several times and when you call them the attitude is terrible won't be ordering any more 😞
Paul White . 2024-08-25
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Nice staff but pizza was really undercooked
Nic . 2024-08-20
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Ordered my food on the app, turned up picked up my food got in the car they missed my chicken wings so went bad in then had to wait about 13mins then 10 mins to get home my chips was an so was my pizza so couldn’t enjoy it. Wouldn’t waste my money there again
jamie worrell . 2024-07-18
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Tried the new pizza wraps absolutely stunning
Natalie Williams . 2024-05-25
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I don’t know what has happened but really has gone down hill recently, won’t be ordering again from this domino’s. Been a loyal customer for years and years
Michael . 2024-03-25
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What they have sent today is absolutely appalling.. I wouldn't feed it to my dog
Claire Evans . 2024-03-07
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Absolute joke of a place food never even turned up!
Robin prentice . 2024-02-09
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You can't beat a domino's pizza.. they are the king of pizza's
Jamie . 2024-02-08
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Genuinely the worst dominos place I've ever seen - the food is often wrong/missing toppings, and arrives 20-40mins later than my boyfriends pizza's which he orders at the SAME time from the dominos in HIS town, theyre sparse on the cheese even on a cheese pizza, and they rarely answer the phone if you ring up. ive had many dominos around the UK and this one is always the worst. sucks it's my hometown one, i still order from time to time thinking 'ahh maybe its better now' but it never is. if you have other options, do those imo.
Amy Agario . 2023-11-30
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We went in with small children and service was really efficient. They came back a few times to check everything we okay. Really clean and lovely atmosphere and the food was excellent.
Tracey Hoy . 2023-11-10
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Terrible wrong order and late and they don't care terribly disappointing and are never ordering unless it's necessary 😔
Grace Wakeham . 2023-11-10
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Ordered pizza online, waited over an hour. Pizza turned up it was freezing cold. Tried phoning the store 18 times. We logged a complaint and was told it would take five days. We payed £35 and no Pizza. Shocking service and shocking customer service of after sales team
Danella K . 2023-10-31
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Can’t comment on the food because I never had it. Called the store 3 times to let them know my order was showing as delivered but never actually received it, and no one picked up.
Joseph Jenkins . 2023-10-25
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Very long wait. 20 minutes after the board was saying the pizza was ready still no pizza. The man kept fumbling with a pile of pizzas in boxes. Moving and checking them. Clearly our order was lost and they had to do it again. The chicken we had was cold which I think was sat waiting for too long. The one pizza we had was not even the correct order
Ls40 . 2023-10-09
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I ordered 2 pizzas last night. 1 with custom ingredients and no cheese as it's for someone with lactose issues. The completely wrong pizza was delivered and was un-edible for the person intended. I rang for a replacement but the store advised they wouldn't do it as would take to long and forced a refund which I didn't really want, as now my partner is left with no food. It's the worst customer service and takeaway experience I have ever had!
Leanne . 2023-08-19
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Waited for 1hour 30 minutes for food app said it had been delivered 30 minutes earlier .... phoned 3 times to be told driver was on our street .... when food came ... order not correct... food sent back awaiting a refund
john arundel . 2023-08-10
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Won't be ordering anymore for awhile the standards have dropped which is a shame, last two orders have been over cooked nachos were burnt along with the cheese how do you manage that?, if you're paying a premium you would expect a quality pizza it's a shame because the delivery is prompt and the drivers are friendly.
Mark . 2023-01-27
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I can't speak highly enough of the store and franchise. On Tuesday 20th December they offered and delivered fresh, hot food to the Royal College of Nursing members, their colleagues, family and friends who were on the picket line at Prince Charles Hospital. This may seem odd to those outside healthcare, but the support just by donating some food showed just how much the store values the community and patient safety. They took care of those nurses when they needed them and they've made a promise to take care of the Dominos employees if they ever need it. Thank you.
Michael P . 2022-12-21
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Delivered another person's order, when I rang to notify them i was told that they will redo my order and get it out to me. Never showed up and I'm done chasing it, last time I order from domino's.
jamie c . 2022-12-18
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Doesn't take cash... big no no for me
74NN3R5 . 2022-12-16
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way over price for what i had pizza took long time to arrive
Bradley . 2022-12-12
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Really nice food staff excellent
Stu Davies . 2022-11-29
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Fast hot food delivered to your door. By hard working staff 5stars
Glyn Owen . 2022-09-21
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Food always lovely from.here. delivery no problems food always lovely and hot.
Ann Thomas . 2022-08-24
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The pizzas were piping hot when we collected them and the staff were very friendly. The sides were of a good standard and the pizzas were average - some slices had little/no toppings and one of us received a pizza with a few bits of jalapeno and hotdog that weren't part of his order.
JEWBreviews . 2022-08-05
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Absolute disgrace one pizza for my Autistic son not delivered and your staff laughed and blamed the driver! You seriously need to up your game because your a joke no extras offered even though it's another hour wait. Have you any idea how hard it is for an Autistic person to process this NO YOU DON'T thanks for ruining a family meal
Clare Gwilym . 2022-07-23
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This is second time we had pizza and it is awful for price they charge you think they could cook decent pizza never again will I be ordering from this
Paula wood . 2022-07-09
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Absolutely aweful ! Home delivery.. food turned up , diabolical ! A little under £40 for 2 tiny burned pizzas & some kind of desert instead of the pizza i ordered. Manager .. no customer service skills whatsoever & not even an apology. Offered a slice of one of the pizzas to my dog even she wouldn't eat it . Never again
Shelbydog Jones . 2022-06-03
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Went on holiday here, my dominos app was left on this place after i left. Accidently ordered a pizza here and asked them to refund it, they failed to do so. Fail...
Raj Sookrah . 2022-05-27
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For some ridiculous reason they won't make a half and half even if you go in and request it face to face. Apart from that it's as good as any domino's pizza.
Rhys Lewis . 2022-05-04
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Great pizza, staff are nice. Its a smaller shop and parking is limited but for us locals its fantastic. Can park one car out front or two in the street directly opposite. If you're on twyn hill can go around the back its one way but plenty of parking there. Cant beat a dominos.
Jacob . 2022-04-09
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Was very disappointed today when they refused to serve me a pizza with meat free pepperoni! I wanted a large pizza (normal base, normal cheese, tomato sauce, and meat free pepperoni). The manager said it is their procedure not to do so. So if you are vegetarian then don't dream of trying their meat free peperoni unless you are willing to be forecd to have a dry base with chewy fake cheese! I went across the road to Papa John's and they had no issue with that. I know it is not procedure because I had it before from two different Dominos pizza branches in south Wales.
Ihab A . 2022-03-24
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Large Margherita Double Decadence ladies and gentlemen It had olive oil in instead of the sauce. 2 stars because there was a tiny speck of sauce in 2 slices
DeathIlustrated . 2022-02-27
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Staff too busy chatting to give us the pizza that was sat there for 5 minutes
Darryl Hopkins . 2021-11-09
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Great pizza and very friendly staffs.
Srishti Rani . 2021-08-26
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Best pizza ever. And having them delivered to my door better. Loving to track since i order until it's at my door. Lovely and polite delivery staff.
Suzana Moreira . 2021-08-25
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I chose order and collect from Dominos Merthyr and the pizzas were awesome. Wr loved both Vegi Supreme and Chicken pizzas. The staff were very nice and helpful. Even after my order was already being prepared (inside the oven), I wanted to change one of my orders and they happily obliged. I had a very good experience.
Kshitij Mohan . 2021-08-21
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Website not working unable to place order when asked at counter to order service wasnt not what expected as was told that orders must be placed and paid for on site
Marc Parker . 2021-08-07
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Delivered me 2 stone cold pizzas, and the driver said its because they are 3 drivers down. Didnt tell me that when I ordered!! On the drivers suggestion, tried calling to query it, and after half an hour of trying, I couldnt get through. Bloody disgusting.. They wont give a toss about this bad review I'm sure, but never again!!!!
Gary Bridge . 2021-07-11
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He put them, you see where they are. They are not put there for nothing. Let your eyes see.
Cristian Cojocaru . 2021-05-27
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Pizza cold and had wrong order.it was 10 min baking.and over 45 min in quality control.
Angela Burke . 2021-03-27
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Amy was amazing today! She went above and beyond to help us organise a leaving do at our work place. Thank you so much Amy! Your a credit to Dominoes!!
Amanda Amos . 2021-02-24
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Outstanding very quickly made super hot well cooked
glen warburton . 2020-08-20
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Fast and efficient. Only 10 minutes from ordering to collection. Took advantage of one of their deals so price was really good too.
Mike Doyle . 2020-08-11
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Six quid for ice-cream,just as well my girlfriend's popular and on the game.They said I could have two for 13 quid.Keep my Mrs fed she do more clients then.
Jason Brown . 2020-07-30
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Fantastic service super tasty pizzas fast delivery great value for money pizza was nice and hot plenty of toppings will be ordering more
Travel810970 . 2020-02-29
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Great service and a very tasty pizza
Kevin Garland . 2020-02-11
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Good and tasty pizza. Greek pizza is the best one for me. I love that taste. Just delicious.
Bethany Wrigley . 2019-11-17
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Food is amazing, love love love
Maria Grubb . 2019-10-25
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Ultimate bacon cheeseburger pizza quite tasty.
Gareth Jones . 2019-10-12
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Over rated prices for just a pizza and when you get it delivered its never hot
Derekgough Gough . 2019-09-29
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Lush pizza fast and efficient,just what u need after a day's work and dont want to cook at all,big variety of flavours for pizza they also offer a home delivery service
NANDOBOSS_REVIEWS . 2019-07-20
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Rude staff! Pizza with poor quality. I don't recommend that place. Mess inside.
Aneta Karpowicz . 2019-06-21
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Ordered a crispy thin base AND Floppy piece of cloth appears with no tomato base
andrew remelie . 2019-05-25
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I love Domino's Pizza No.1 pizza i have Tasted
NEWMAN_ 35 . 2019-01-03
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Purchased pizza earlier tonight. The girl who served me was fantastic just a shame that the driver had to mock me all because I said thank you. This will be taken further once again.
kyle jenkins . 2018-12-20
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I'm not a pizza-lover, but bought some for my SO who thinks they're good. Parking is hopeless here, and the pizzas are very expensive, although there is a wide choice of bases and toppings as in any Domino's?
Hopalong . 2018-08-11
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Always lovely food and cracking deals all th2 family really enjoyed their meals really good meal deals and coupon codes too
Mimi2578 . 2018-08-06
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It was late and we needed some dinner! The Domino's near where we live is dreadful but hunger won over and we stopped off here for a takeaway. It was great.
Nlrg2014 . 2018-06-15
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Very expensive rude staff WELL OVERPRICED ITEMS !!!!!!
it is what it is . 2018-05-26
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Excellent takeaway service... reasonably priced with special offers on constantly & the delivery service is second to none.... You won't be disappointed
Babsp484 . 2018-03-03
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Went to merthyr from Hirwaun .Got home to find out I had the wrong pizza. I phoned the store they said bring it back and they will change it . Only I work in retail I told them I will bring it back and I would like a free pizza for my inconvenience . The management was really helpful but this was not acceptable.
Amanda Phillips . 2018-02-17
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The lady on the phone got our order wrong three times, they had nothing that was on the website menu so was very basic and after giving our order three times and it being checked they still managed to get the order wrong after a ridiculously long wait for it to be ready poor customer service trained monkeys could of done better
Georgie B . 2018-01-28
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Good food, good prices, what's not to like?
Nick Jones . 2018-01-27
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Been ringing them for 20 mins they aren't answering. Also tried to use codes off their leaflet to order food they aren't working...so all in all its a bit of a disgrace. Ain't happy with stupid dominoes
john arundel . 2018-01-26
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Dominos is the only place and will continue to be the only place I'll order a pizza from, but the last time I ordered from there it was a bit of a shambles. I watch the tracker to see how long it'll take, all went pretty fast then it was on quality check for 25 minutes..all together I had waited an hour and 15 minutes for my food to be delivered whereas usually it's pretty quick, when the food arrived it was cold as I expect d after taking that long but too hungry to s me it back and have a new one, they also forgot the dip that I ordered so I was told by the guy who delivered it to just ring up and they'll deliver another one which I also couldn't wait to do because I would've finished my food by that time. They may have just been having a bad day but it ruins a meal when you have to wait that long to be delivered and it's not what you expect or usually get
rebecca e . 2017-10-27
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Average usual choice of pizza and sides It was a delivery that took a long time and wasn't that hot when it arrived Overpriced and bland chain pizza We added cheese and flavouring Wouldn't use again Just not good value for what we had
AEL73 . 2017-08-21
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Pizz was ok but I have had better for half the price Papa Joes was much tastier and cheaper And quicker. We had a take away delivered
AEL73 . 2017-04-11
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Really quick good service even when busy, great staff always, great choice of pizzas recommend downloading the app
_d_davies7788 . 2017-04-03
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Ordered food from here tonight, sent me the wrong delivery which ay stuff like that happen it can't always be helped but when I rung to say the member of staff who answered said 'mate she was the one who ordered the garlic bread' for...
lacloo6 . 2017-03-06
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Always top quality food when ordered, never had a problem, delivery times are one of the best in Merthyr for fast food.
Owain Davies . 2017-01-15
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Good looking clean place, friendly staff and tasty pizza :)
Kamil Olejnik . 2016-12-29
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Ordered this to be delivered as we were staying in the area,, food was ok, little thrown around, but the delivery driver was miserable and had no customer service skills
MarkGa1971 . 2016-11-23
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Best pizza in Merthyr. Friendly staff and quick on deliveries too. Recommend ordering pizza from here to anyone
Martin E . 2016-11-02
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Shocking experience with local Dominos this Halloween. After waiting over 1 hour and 20min for a very lost and confused delivery driver.. We were "treated" or should I say "tricked" with over £70 worth of cold pizza.. After speaking with a "manager" Danielle for the...
Liz C . 2016-10-31
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Ordering was fast and straight forward, no complications. Multiple options to choose from or if like me which was a couple you can half the pizza which makes it perfect. When ordered they give you the option to track which is simple and the delivery...
liamjones_22 . 2016-09-16
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So, as I walked home from a night out I passed Domino's en route to meet the other half, my dear boyfriend. I popped in hoping to get a takeaway right then but soon realised, due to popularity and demand (from probably most of Merthyr)...
SophieGS . 2016-09-10
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Great deals and offers. Various pizza's and chicken. The garlic dough balls are amazing and the option to have bbq sauce as a base on the pizza's is great as other local pizza restaurants don't offer this! Overall very tasty and filling for a good...
Joshua H . 2016-09-10
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Had a take out from Domino's pizza on the weekend & was really tasty & quite reasonably priced. Worth a visit! Porions good size or shared with friends
Babsp484 . 2016-09-07
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I dont normally buy pizza here as I think the are very overpriced.This was an offer buy one get one free - but still £20 plus This I see as expensive as II can buy good pizza for around 6-8 £, o make my won...
AEL73 . 2016-08-23
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Had a delivery Friday evening. Was boiling and delivered with in the time I requested by a lovely friendly driver named Gideon. Will definitely order again. 👏
Oliver Harris . 2016-07-17
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quick delivery, hot food, good value for money, food is amazing, best dough balls I have ever tasted
rb242016 . 2016-07-04
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This takeaway pizza restaurant provides great pizza at reasonable prices, especially with an offer called 'Two for Tuesday' which consists of two pizzas for the price of one on Tuesdays. My family and I usually order two large pizzas by phone and the service is...
Sarah D . 2016-06-20
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Best pizza in Merthyr. Always hot and delicious!
Martin Edwards . 2016-06-08
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Fresh pizza every time.... Never had a problem with these guys - orders on time and correct, remember your discount codes! Hotdog stuffed crust - do I need to say more???
Off Grid 24•7 . 2016-06-05
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Ordered,delivered ,delicious😎😀😀😀😀😊😊🍕🍕🍕🍕🍕🍕🍕🍕. Typical military timing .placed order and got hot in less than 30 minutes
Alex-MTB . 2016-05-16
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Dominos is definitely the best pizza, I always use the 50offweb deal but yesterday it all seemed to be a bit more expensive than when we normally have it, I'm unsure whether I will go there again because £20 for a pizza is rather ridiculous....
Peppiss12 . 2016-05-01
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Lovley fresh pizza boiling hot when delivered. Supper quick delivery can't fault anything. Best pizzas around the town
ChristopherSalway . 2016-04-26
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Ordered using the Android app, came on time and boiling hot
Lee Robottom . 2016-04-16
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Beautiful pizzas which were delivered extremely fast, it is quite expensive but it is definitely worth it
Heather L . 2016-01-25
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Lovely pizza, a bit pricey but it's worth it. Delivery took 20 mins, nice and quick, and the delivery man was very polite. thank you!
Kayley J . 2015-10-16
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Waited an hour and a half for service. When the pizzas got here they were cold and a mess like they had been thrown around, not appetising at all! When I rung to complain his customer service was disgraceful, no help at all! Said we'll...
Ellie N . 2015-10-11
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Cracking service, great service, and really quick, the man that was dealing with us was so informative and nothing was too much for him, he helped us getting the best deal that was available that suited our family So Ryan I thank you for tonight...
Jasperyido . 2015-10-09
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Back from the rugby at Millenium Stadium got off the train and Domino's was on the way back to the hotel so seemed like a good idea. Ordered and waited as our timer counted down. Fascinating to watch the process through from start to finish....
crazycolin2013 . 2015-09-20
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Really tasty & enjoyable meal....Very filling! Great value for you're money, either for eating in or for a takeaway Brilliant if you are entertaining & don't feel like cooking, as they have an awesome delivery service. Plenty of choice with reasonable prices!
Babsp484 . 2015-09-15
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haven't been to pizza hut for years but really enjoyed. Had the 500 cal pizza which was lovely. Nice staff, quick service.
SueML99 . 2015-09-06
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Absolutely brilliant if you are entertaining at home & don't feel like cooking, as this venue is a takeaway, or even better, has a great quick delivery service as well. Would highly recommend the food also & will be going back in the future
Babsp484 . 2015-04-28
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Staff always friendly and making sure you are up on any special offers. Plenty of choice for hot and cold tasty food. Eaten here quite a bit and always consistent.
Laurie-and-yvette . 2015-04-12
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Recently ordered from here. Let's start with the positives. The service is excellent. The food is terrible. Yes I know it's Dominoes but if you paid over £50 for food in a restaurant and it was bad you would complain. So what's the difference here....
Mark H . 2015-04-08
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1214 Opinions
Zero star service. Ordered at 6pm, expected delivery time 45 minutes. After 1 hour 30 minutes we called to check on delivery, we were told the driver was on his way. Half hour later still no delivery. 8:30pm we called to cancel the order, guy on the phone tried telling us driver was on his way (despite saying the same thing over an hour ago) told them not to bother and to cancel the order and it's been nearly 3 hours since we placed the order. They didn't even refund the money.
454 Opinions
Went there for Sunday lunch 😋 very good and tasty.