Sunshine in Bradford

For people seeking a once in a lifetime travel package for Umrah please stay clear of these sharks of the industry. We were promised and show a nice and decent hotel accommodation in Makkah and left our deposit of approx £3000 on a trust basis. Our passports were collected by the agents well in advance of the travel date, however the travel itinerary was delayed until one day before travel. Upon receiving our itinerary we were shocked to see that the original hotel had been changed to a lower grade one. When we disputed this we were basically told to accept this as there was only one day left for travel and this hotel could not be changed. When we arrived at the hotel our horror continued as it was fly infested and had a nasty stink in the room. The hotel is Al alareej in Makkah. The while experience was ruined due to these cowboys who totally ripped us off.

Really disappointing service - over 2 hours from order to delivery despite initial estimate of 40 mins, then lied about reason for delay. Suggested this was due to traffic but food was obviously very fresh when it arrived, at least that's a positive!

Pollo al curry tailandés rojo increíble. . . Gran variedad de verduras con el pollo. . . pimientos, maíz bebé, zanahorias, cebolla, champiñones, chiles Gracias

Not the normal food must be under new management 😢

Hosted an iftari event at school, Big shoutout to brother Kamran he went out of his way and his service was really good just wanna say thanks to you brother gave us more then what we asked for make sure you pop down food is always on point ma sha Allah made fresh Allah bless you and your business jazakallah