Based on 68 opinions finded in 3 websites
Based on 68 opinions finded in 3 websites
Opinions
apart from the curry sauce being a bit too runny and the chips could have been cooked a bit longer, it was very nice
Michele . 2024-11-11
MORE AT Just Eat
chicken chow mein, looks like the chicken pieces where thrown on afterwards, tasteless. before spit on, as this place changed owners.
Phil . 2024-11-11
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it was lovely but I didn't get any beansprouts in my chow mein or straw mushooms in my oyster sauce meal.
Sharon . 2024-11-10
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Order was earlier than requested, but the restaurant called and confirmed it would be okay to do so due lack of cars. Perfect customer service. Food was lovely as well!
Phil . 2024-11-03
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They did not deliver my order but still took over 14 pound from my account. Tried to contact them but impossible! Never again.. phoning 2m and want my money back. Fuming.😤🙄
Joanne Blackwell . 2024-11-02
MORE AT Google
Beautiful food, salt and chilli squid, king prawn curry, green curry special, chips and egg fried rice all delicious.
Chris . 2024-10-26
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More than half was missing. When we rang immediately to tell them they said they were closed and hung up.
Shaun . 2024-10-24
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2 hrs since ordering to be delivered!
Andrew . 2024-10-20
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Excellent. Great value for money.
louise . 2024-10-19
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Beautiful food, never had a bad takeaway so can’t understand the negative reviews. King Prawn Curry amazing and the Salt and Chilli Squid is what keeps us coming back time and time again.
Chris . 2024-10-12
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Beautiful, delicious, recommend
Zoe . 2024-10-09
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the meals were lovely but you didn't take the onion out of the special chow mein so I had to do it as I can't eat them but everything else was lovely thank you Jade Garden.
Sharon . 2024-10-07
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Absolutely no flavour whatsoever. The chips were lukewarm warm. First Chinese meal in a while was looking so forward to it. Very disappointed 😔
User . 2024-09-16
MORE AT Just Eat
Was skeptical about ordering after reading reviews but it was absolutely lovely, really impressed!
Laura . 2024-09-10
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I was very disappointed with the the meal tonight, first you got the order wrong. you sent two rice instead of plain chow mein, the mix balls were so stogy I took the batter off. it really wasn't nice at all and I've been ordering off you for many years.
Sharon . 2024-08-11
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Order was pushed back 45 mins for delivery
Rebecca . 2024-08-06
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Was really looking forward to a Chinese as it'd been a while. And this really didn't cut it. The food was poor to be honest and didn't taste fresh. I'll try somewhere else next time.
Tom . 2024-08-05
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Never got my food! Over 1 hour 30 minutes and not here but has the cheek to mark as delivered
charlie . 2024-08-02
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The food has not been delivered even though it said it has and I have been charged!!!!
Marian . 2024-08-02
MORE AT Just Eat
Honestly best Chinese! Customer service is 100000%
S . 2024-07-22
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curry was watery and I only got 4 prawns first and last time we get from jade garden
Wayne . 2024-07-21
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Much better service. Still took a while but I was updated accurately
Natalie . 2024-07-19
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I haven’t received my order but it says delivered ? Nobody is updating me on what is happening
Natalie . 2024-07-18
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food very good no prone crackers
Graham . 2024-07-14
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I rang jade garden. Never said sorry id sort it as soon as possible. Over 2 hours and still charged full price
Ricky . 2024-07-12
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When i say this is the best Chinese. I mean it! Fantastic customer service. Super friendly! X
S . 2024-07-06
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Not great service used this place before but this evening customer service was shocking when I rang they didn’t know where they driver was it was eventually delivered 2 hours later. Unacceptable.
Colin . 2024-07-05
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My daughter wanted a treat for her tea, and everything she ordered was really good…. I thought that whilst I’m ordering for her I’d have a little treat too as I love chips from Chinese restaurants and we have ordered from here many times before. At first I was taken back at the £3.60 they were charging for a portion of chips, but I went for them anyway, it’s a treat…. But what arrived was a pitiful half portion of half cooked soggy chips…. I was really really disappointed…. Poor form.
Matthew . 2024-07-04
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We thought we would give Jade another go from a previous bad experience, but was absolutely disappointed with the portion size of the chips at premium prices, other take aways I would expect double the amount.
Phillip . 2024-06-29
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The food was nice enough but its too expensive compared to other Chinese's. Also the total delivery time was 1h 45mins, way too long.
Sam . 2024-06-29
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Food ok but not the best I have had
Emma . 2024-06-24
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Great food again! especially the apple fritters 👌👌 was earlier than expected too!
Rebecca . 2024-06-08
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Small portions and watery sauce, soggy chips, so disappointed
Ruth . 2024-05-25
MORE AT Just Eat
Ordered duck sweet and sour Hong Kong style. There was more FAT than anything else. To the point of being discussing! Check out the photo - that was all fat. I ate a few veg and chips for £14. Gross and would never recommend or order again!
Laura Alderson . 2024-05-18
MORE AT Google
Delivery came early and was piping hot. Lovely food as always
Gemma . 2024-05-05
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Really not nice food. Would not re order.
Tara . 2024-04-29
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After specifically mentioning no fish/prawn in the food I received my meal with it in… thankfully I am not allergic and had to pick it out but could have been different if I was allergic
Steve . 2024-04-29
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Very tasty, we enjoyed our food.
LAURA . 2024-04-28
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Amazing as always! Best Chinese in Keighley. The salt and pepper wings are the delicious!
Louisa . 2024-04-21
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I'm really sorry but the dishes wasn't up to the standard as normal, the chicken was over cooked and I didn't get a full portion as normal, the rice was watery and not very nice and the pancakes rolls had hardly any filling. But my friend said the curry was nice. I don't like to complain but I really don't enjoy it.
Sharon . 2024-04-15
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satay sauce had no flavour and like water. chicken fried rice not fried like mush and tasted disgusting will not use you again
Andrea . 2024-04-13
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Food was earlier than expected which I didn't mind because I was starving! It was lovely and will definitely be ordering again! :)
Rebecca . 2024-04-08
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Food was very late crispy shredded beef had very little/ no beef to be found. Dumplings tasty but not hot enough, overall very disappointing
Moya . 2024-03-28
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Tried a new dish tonight and think I have a new favourite :-)
Peter . 2024-03-24
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Dissappoing food, £16 was expensive for what I got.
tom . 2024-03-17
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Food took around 40 minutes to arrive after just-eat notified me it was on its way. However when it did finally arrive it was piping hot (which suggests it wasnt on its way when they said it was) and really good.
Kelly . 2024-03-16
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absolute joke ordered salt and pepper chips and egg fried rice with my meal neither turned up got replaced with spring rolls which I didn't want won't order again.
hayley . 2024-03-10
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I was a little wary because of some reviews but I still made a huge order for collection last night and despite how busy the tiny place seemed to be they had my order ready within 25 minutes. The family loved the food plenty of free goodies (generous portions). I’ll definitely order from here again recommend eveyone give it a try.
AB . 2024-03-09
MORE AT Google
Food was cold, sauces were as thin as water and lacked flavour. Really disappointing
Zoe . 2024-03-08
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Best Chinese in town by far I recommend everyone to give it a try! Delivery can be a bit slow as it gets busy but overall a gem of a place.
Ben Mitchell . 2024-02-25
MORE AT Google
Lovely food very warm and tasty
SHARON . 2024-01-28
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Food terrible....what a water of money barely any was eaten because it was dreadful...such a shame used to go lots in the past ,really poor food
Sophie . 2024-01-05
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Sent wrong items on the order and when I called to tell them I was told they had sent the correct items I was wrong. The food was watery and tasteless. Deffinitely will not order from them again!
Cody . 2023-12-30
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Not bad - but fried rice dish says it comes with a sauce - it doesn't & no option to add. Have had better chinese but, as I said, it's OK
Paul . 2023-12-29
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Food was on time and very hot but the salt and pepper chips were tasteless, they were more like regular chips. The Chinese mushroom with chicken was delicious 😋
Stacey . 2023-12-23
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Arrived late and wrong , when questioned and asked for a refund I was told the chefs recipe can change and vary dependent on restaurant ordered from !! Yeah right , in that case I’ll order elsewhere just in case you want to cook what ever it is you fancy cooking
Claire . 2023-12-16
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the meals were hot and very tasty, well stuffed now. thank you Jade garden for a lovely meal.
Sharon . 2023-12-16
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Ordered through Keighley eats. The beef curry was just spice and oil filled curry that was very much like the maysan brand paste, tasteless beef and tons of onion. The chips were soggy and tasted reheated the rice was the reason for a star being given as it was OK. We also ordered chips rice and curry sauce that was just like above. I'm sorry but £3.50 for a small sack of reheated chips is not only an insult to customers but close to robbery. The order came 20mins later than stated on the app. Don't waste your money kwoklyn wan has a fantastic recipe make that and save your taste buds the sorry of this stuff.
Chris Drake . 2023-12-14
MORE AT Google
Lovely food as always, delivered on time
Gemma . 2023-12-03
MORE AT Just Eat
Could have been warmer. Otherwise it was lovely.
Emma . 2023-12-01
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Food was fantastic but the delivery time was terrible, especially considering how much extra it cost for delivery!
Benn . 2023-11-26
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Disgusting. I can cope with the odd dish not being made to taste but our whole order was a disappointment, some parts completely inedible!!
Katie . 2023-11-24
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Ordered online as that's normally where we order from well all I can say it's gone down hill veg was hard chips were hard and my partner said its processed chicken
Amy . 2023-11-19
MORE AT Google
Order didn’t come on time. When I asked for a delivery update via the app I received a text message that it had been delivered. I then rang the takeaway and was told it would be on its way in 5 minutes and that the kitchen had pressed the wrong button to reply to the update request. Then they let slip that they hadn’t even started cooking the food yet. I cancelled the order. Remains to be seen how long the refund takes to get back to me.
Victoria . 2023-11-16
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Duck in plum sauce came in 3 separate tubs. Duck looked like it had been taken straight out of the freezer and microwaved. Tasteless and dry. Vedge in separate tub was non dicript, think it was cabbage with 3 tiny slithers of carrot. Sauce was ok but did not lift the dish at all. Whole meal was a very expensive disappointment.
Darren Bruce . 2023-11-10
MORE AT Google
The meals were lovely thank you.
Sharon . 2023-11-04
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Excellent food and delivery time. Delivery drivers always polite
Nicola . 2023-11-03
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Nice Chicken Curry and Salt & Pepper Chips.
LAURA . 2023-10-30
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Very small portion no prawn crackers and spent £36 not great value
Mike . 2023-10-30
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Food was of a poor standard and wasn’t very warm in the chicken curry there were more onions than chicken and very little filling in the starters. For the amount of money spent I would believe that a potions of prawn crackers would be standard but none sent with the order either.
Olivia-mae . 2023-10-28
MORE AT Just Eat
Food gave me PARASITES AND DIORREAHA
noodles mashingla . 2023-10-24
MORE AT Google
Food was very bland and very over priced. First time using this Chinese as my regular one was closed. Wont be reordering again.
Emma . 2023-10-09
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The food was awful,just noodles in soy with the meat/fish on top. Both meals were the same except for the chicken/prawn. Very disappointing and not worth the money.
Olga . 2023-10-08
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Jade Garden is always amazing, every time! We are absolutely obsessed with the salt and pepper chicken wings! 10/10 recommend! Thank you!
Louisa . 2023-10-06
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Always come here. Haven't been for a while the reviews were abit off putting but the food was delicious 😋
Olivia Leece . 2023-09-30
MORE AT Google
chips were soggy and tasteless, pork balls seemed to have been made from mince or sauasage meat.
Steve . 2023-09-29
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Don't know what has happened to this place. Used to be superb but not anymore. It's quite expensive but was worth it once. Won't be using again.
Mark . 2023-09-29
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Chichen chow main dry cut up pieces of noodle. Few bits of frozen chichen. Had to warm up in the microwave. Not worth .the money
Sharon Mclarnon . 2023-09-22
MORE AT Google
The meals were lovely and hot, but because I forgot to order my own chow main i had to wait for it to come before I could eat my meal. My own fault but it was still lovely.
Sharon . 2023-09-20
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Best Chinese takeaway food in the area . Pick up point leaves something to think about
Steve Riddiough . 2023-09-19
MORE AT Google
Quick delivery and lovely food
Lisa . 2023-09-15
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The meals were hot but I had asked for no onions and the meal had to take them all out as we are allergic to onions, so wasn't too happy about that.
Sharon . 2023-09-11
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Always good but not 100% today I’m afraid Hopefully a bad night and better as usual next time
Peter . 2023-09-06
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Thanks Jade garden for another lovely hot meal, we really enjoyed it.
Sharon . 2023-08-31
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Poor! Hardly any hoisin with the duck, no lemon sauce with the lemon chicken and the chicken was dry! Will be avoiding from now on! Expected more and now expect some recompense!
Chris . 2023-08-30
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For Thai dishes from a Chinese takeaway, this wasn't bad at all. Everything else was decent too. Will remember them next time we're local.
Tom . 2023-08-26
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Rolls were 90% Bean sprouts. Cantonese chicken was also 90% bean sprouts, which is odd given it does not normally contain them.
Michael . 2023-08-19
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All the food was really, really nice and we really enjoyed it. Thank you Jade garden.
Sharon . 2023-08-19
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My go to Chinese on Just Eat, always correct, always warm, always tasty, mostly on time, good portions, not the cheapest but quality
Doug . 2023-08-15
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Ordered and paid for egg fried rice with the crispy shredded beef but was given plain rice
Beth . 2023-08-12
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Fast delivery great tasty food good size portions. 😋
Rachel . 2023-08-03
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Missing a full dish and was closed straight after our delivery!
Hannah-Kaye . 2023-07-21
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Very good fresh tasty food at a reasonable price
Robert . 2023-07-20
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Great food, highly recommend… delivery was quick and food was quality
Darren Woolstencroft . 2023-07-18
MORE AT Google
We’ve been loyal supporters of Jade Garden for a while now, but last night’s meal was surprisingly disappointing. Believe it or not, there was one piece of pineapple only, across two meals!
Tim . 2023-07-09
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Absolutely piping hot and as always absolutely DELICIOUS!! 11/10. Can’t fault them. And I’m very fussy.
Lorna . 2023-07-09
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Always tasty Thank you again
Peter . 2023-07-08
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Were do I start they forgot to send all the items out so had to wait 30 minutes for them to bring it. The meat was well over cooked and not very nice and by the time we got the full order the rest was cold so we have not had a very nice meal.
Sharon . 2023-06-28
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Hideous food. Crispy noodle dishes = crumbled up 9p smart price uncooked noodles. I kid you not. Rubbery meat, sooooo many white onions to fill. No. Won’t use again.
divinerepublic . 2023-06-17
MORE AT TripAdvisor
Very expensive to recieve no prawn crackers qhen spending 50 pounds. Also asked for salt and chilli chips which were very plain and not the usual standard.
Nathan . 2023-06-16
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625 Opinions
Always 10/10 from fortune. Went it last night got a few combo boxes but I forgot to add some extras on. Spoke with the team and they sorted it out for me even though it was my error. Food always packs flavour, portion sizes amazing and the best place for salt and pepper. Will be back thank you!
112 Opinions
This takeaway is the worst. The food is disgusting and when you complain the woman is so rude, even when you are super polite. Also the 5 star reviews are fake. You only have to see this is the only review that "person" has written and strange how they get 4 new reviews all at the same time after getting a bad review. Avoid this place at all costs. You will end up having to engage in a battle with Just Eat to get your money back.
19 Opinions
We had an evening meal at the Great Horton Road branch, we ate 2 curries, a meat curry and a chicken curry, we ate in house upstairs in a very comfortable environment,we we had excellent service by Ahman, ⭐⭐⭐⭐⭐