Sunflower House Takeaway in Breckland - Phone Number, Reservations, Reviews

Regular here, having tried all the different local Chinese restaurants. Not very greasy and the veg tastes the freshest. Recommend the Hot & Sour soup.

We have been regularly customers and ordering food every week. Lovely lady usually servers us wasn’t there today.we never had problems before until today I spoke to the lady who “ works there 15 years” and the “kitchen never heard of that order before”. Having an attitude towards your customers is not appropriate if you are at the customer service job. Such a shame but the owners should be aware of the service their staff are providing.

I have used the Sunflower house takeaway on several occasions and the food is always fantastic. It's great when you order certain dishes and you know that it will taste the same as on previous occasions. Friendly staff in front of house who always do their best to please.

popped into this Chinese while passing by, Undecided on what to eat lady behind the counter with long hair and glasses helped me with Recommendations very friendly and helpful. Quick and friendly service

Tonight our usual Chinese takeaway was shut so tried another with good hygiene, Made our order my Hubby drove all the way back to Toftwood to discover no chicken chow mein! ( His meal) he phoned back to be greeted by a rude woman saying not being funny you could have taken it out of the bag!! Not sure who would phone up an lie about a £5 meal who live in Toftwood as it was a faff having to go back an then half his meal got cold. He went back an they said they found his Chicken chow mein in the kitchen. MAYBE check with the kitchen before ya bloody rude. An thanks for ruining our meal together as i ate mine before he even got back! As I weren’t reheating when he eventually got back. Doubt we will be back.

First time using this Chinese as I’m new to the area, came in this evening there was a lovely girl with dark hair and glasses at the desk taking orders she was very helpful and helped me pick a few dishes she recommended the satay chicken which was lush, the food overall was very tasty

Food was disappointing, not much discernable flavour in a gloopy sauce. Maybe they were having an off day as it was a Monday. Service from the front of house was great and nice to walk out a takeaway not stinking of cooking.

Good service from the young lady in front of house last night (11th April) food lovely and hot 😁

Always good food and friendly service.

I came in last night and was undisided what to have but the young lady behind the counter with dark hair and glasses was really helpful, thank you.

Food is fab, front of house staff are hit and miss. The girl with dark hair and glasses and a little large is very abrupt and rude.

Quick, efficient service - clean and tidy waiting area with seating. Excellent food at a good price - very generous portions - sharing meant less than £6 per head! Really recommend.

The lovely lady serving was so friendly polite and efficient. She is an asset to your establishment. Food was hot and yummy.

Best Chinese Takeaway in Dereham, no contest.

Good sized portions, tasted great. Quick service at good value. Will be back soon.

Always gets the order down to a tee 👍👏👏👏

Awesome food. Staff are the best!

Great food and ready for collection at time tge said.

Worst Chinese I have ever had all sloppy and swimming in grease and had no taste to it. Sweet and sour tasted of vinegar. Will never go back

The best Chinese food in Dereham. Quick service, really lovely staff and the food is piping hot and tasty. I can’t fault it. We have tried other Chinese take away outlets but none locally are as good as Sunflower House.

4 stars for service as the young lady who take the orders at weekend s is amazing very friendly 3 stars for food as its touch and go weather its nice or not and why do you not deliver when all the others do ????????

Customer service was great, the lady was very warm and Welcoming, food was delicious. (highly recommended)

I order ones or twice a week and it is always excellent! keep the standards on very high level, thank you!

Started using Sunflower by accident as our regular Chinese takeaway was closed. Although further to travel the food on the 3 occasions has been excellent. Fresh, well cooked, not swimming in grease or too salty. Good selection of vegetarian dishes and it didn't seem to a problem removing egg from the veggie Singapore noodles. Portion content is adequate too. Safe to say this is now our 'go to' takeaway. Photo attached is my dish of chilli and salt tofu on veggie Singapore noodles. Delicious 👌

Super recommended lt is my favourite Chinese takeaway The taste is very delicious The food is very fresh The service of the lady at the front desk is very good

Excellent food. Excellent customer service. Excellent decor. Excellent excellence. Can safely say this was excellent 👍🏻

Not even worth one star. Appalling customer service and hairs in the food. Avoid!

Excellent customer service and big portion sizes for a good price

Excellent，good portions at good prices，and Taste's fantastic。

Wanted their house chow mien, had better. No real flavour apart from curry powder. Maybe this was a Sunday night rush with very little thought. No veg just soggy noodles and very over priced for what I got. I need to look else where.

Super fast service, in and out in 15 mins, lovely staff, very polite.

My husband and I have just enjoyed an excellent meal from here. My husband had a duck curry with so much meat it was enormous. I had King prawn curry and I loved it. I ordered it at 4.30 by phone and picked it up at 4.45. I was served by a lovely young lady and the food stayed nice and hot right to the end. I was very impressed by how nice and clean the place was too. We will definitely be going again.

Been going to this Chinese for years the food is great and always on time and never a disappointment , the girl on the counter who’s been there for multiple years is always a pleasure to see , great customer service with a smile . I usually grab a Chinese on a Thursday and have never been disappointed ! Great Chinese

The food is ready good. Thank you so so much.

Really nice food but portions are smaller than othe Chinese takeaways around

Just been here. Ordered food at 5.45 and with over an hour,food wasn't ready. Cancelled food after 1 & 1/2 hours. No proper apology. Won't use again!!

Lovely food best Chinese in the town

Very unsatisfied. Food very bland- DRY- Odd after taste

good I really like the food here. I think it's delicious. The portions are big and the prices are cheap

Very sociable, pretty and polite lady took my order (early bird at 4.30pm - first customer of the evening). Food arrived promptly and well wrapped - Was a birthday treat for my Mum. Food was fantastic - hot, tasty and not greasy at all. Compliments to the lady who served me and the kitchen staff too!! 5 out of 5.

Good food at a reasonable price. I only waited 10 minutes for the food. Front of house staff were friendly too. Will use again.

Great Chinese food at a very good price. Recommended.

Always good food, friendly service and decent sized portions. Don't take the negative reviews or this one too seriously, it's a decent take away if your looking for good Chinese food.

Put an Order in at 18:20 got told be hour and half so I rang up an hour and a half later to be told be ok at 19:45 . I arrived at the take away which was full. Went and asked how long it will be as I rang and was told it will be done by 19:45 bare in mind the person I spoke to was a miserable and rude member of staff on the phone For then the lady who was polite who didnt speak to me on the phone went and spoke to another member of staff who took my order and told me these times . From that convosation which I could hear ( they rang at 18:20 ) which I thought was rude to be screaming and shouting about a customer. Obviously they have more and more people infront of me who have been waiting 4 hours for there food and still sitting there . But they continue to take more and more and more orders on the phone ! If you can’t be honest to the customers that are waiting. Then why keep accepting orders UnORGANISED As hell #typical Dereham !

Love the food! They are quick, give a hefty portion for a good price.

Always fantastic food at very good prices. Reccomend to anyone!

Been coming here for years, best Chinese in Dereham!

I love this Chinese in Dereham.Lovely food fabulous staff. And I feel very safe collecting my meal in this difficult time. Thank you to everyone

One of the best takeaways I know.

Disappointing tonight. Had to wait and when we did get It cold. Spent 34 pound could not eat.

The food here is amazing, hot and fresh cannot complain, its 100% delicious, However the front desk/ receptionist is rude, arrogant and has completely put me off phoning or walking in again, the young lad that served me in the end with his mask and gloves well done to you, as she hid in kitchen with no PROTECTION, to be a 5* maybe consider your staff??

have used this chinese takeaway once a week for years never had a bad meal first class

Very quick service and tasty food***

A bit disappointed never been there before as I'm new to the area ordered my food at 6.45 to be told there's a 45 minute wait which ok, 1 hour in I'm ask what my order was it was back to 8.15 bye mistake.

Great food,fast and friendly service

Clean, tasty, ready on time, take card good food

"No Star" as star rating won't allow to leave empty. Second time we recieved wrong order Bloody minded Youngster taking the orders . "Would not recommend "

Love this place. The food is absolutely delicious, fresh and reasonably priced. Service can be a little slow, but it's so worth the wait. Staff are polite and courteous.

Never had a bad meal from here. Parking right outside. Only down side is that can be very slow at weekends as popular choice.

Had a fantastic takeaway hot tasty couldn’t fault it and we are regulars when it comes to Chinese takeaway but had never been to this area before so didn’t know what to expect. Excellent.

Food lovely, service not quite so

Normally this is a great little takeaway but I'm allergic to nuts and asked if I could swap out one of the dishes from a set meal. The owner is usually accommodating but was on holiday and whoever was in charge said no. I think 2 stars reflects my disappointment.

Best Chinese takeaway in Dereham.

Very good, fresh, good portion size.

Great tasting authentic cuisine reasonably priced

Rang my order through at 6pm to collect at 7pm arrived at 7pm and 7.35pm still sat waiting for it. What's the point of having telephone ordering if you've not started cooking it at the collection time. Never again will I come here for food.

Fantastic food and lovely people will be going back

Always great food, reasonably sized portions but a bit on the expensive side now. Love the family that runs the place, always really friendly and the lady at the front desk only learnt English in the last few years, you can't tell, she's absolutely flawless at it! Personally I consider this the best in Dereham.

The food was good but have had better from here. Ordered takeaway over the phone ..was told of the time would be ready...arrived to collect and still not ready...waited for another 20 minutes. If you are told a time the expectation is to collect at the time or maybe wait a few minutes not 20.

We will only ever go here. Food is not greasy and it’s got flavour. Friendly service and always busy.

Only discovered this place a few weeks ago and is now my takeaway of choice. By far the best I’ve used very consistent quality.

Food is excellent but impossible to get through by phone. Not much point in great food if you can't order it.

Popped in on the spur of the moment, we wasn’t told we’d be sitting there nearly an hour or we’d have left, the lad was trying his best ,but really this isn’t acceptable, and the food was big Standard British Chinese, sadly not on my list for the future

Been going here for years really good food.

Food is always good and service with a polite chat and a smile every time

Ordered at 6:55pm. Told it would be ready at 7:45pm. Usual for a Saturday night and fine for us. Went in and paid £45 at 7:35pm. At 8:05 no sign of takeaway so asked about it. Was told nothing more until it finally came out at 8:40pm. At this point the lady said "very sorry" I told her I was disappointed and didn't expect to wait 1hour 45 without warning of delay. No compensation offered at all. The food is good but we won't be going back - we've used Sunflower for 8 years. It was their mistake and they should have managed more than "very sorry".

Good food but very long wait and difficult to get through by phone as permanently engaged. (Kept trying for 30 minutes then eventually got through to be put on hold!)

Placing order was easy, collecting was simple with out unreasonable delay and great friendly welcome. Food hot and tasty. Can’t complain.

Locally favoured takeway. Unfailingly satisfactory with smiley concerned counter service. Always feel welcome. telephone ordering is recommended, because casual callers may have to wait, but for phone orders, timings are good.

Always good in our experience. Friendly. Lemon chicken and crispy chilli beef are our favourites. That's it.

There are better Chinese takeaways in Dereham

After moving to Dereham we'd tried a few takeaways, but none could match the Hot & Cold in Fakenham until we tried the Sunflower House. Amazing food with service to match!!!!

Great takeaway and very friendly service.

Best Chinese in town! Very helpful! I have a few food allergies and they are so helpful and will adapt food when asked. Joanna knows our order off by heart now - chilli beef in 'special sauce' :)

We use this on a weekly basis, the food is fantastic and very reasonably priced, the waiting times are very good and we haven't had a bad experience

After the last meal from here we weren't going to bother with this place again, however friends came over with food from here and I have to say it was better than the last time. We had a mix of dishes that were nice. Still find the portions a little on the small side and when spending £40plus I think not including the prawn crackers is a mistake. Overall much better food, but still needs to improve before I start to buy from here again.

First visit in yers. Greeted with big smile and very clean waiting area. Very reasonable prices and wide choice. Food was hot and packed with flavor. I would highly recommend this place to anyone. Will order it from here again. Best value take away and quality by far

Came here first time on the 3rd June 2018. Customer service was exceptional. My order came to a bit above what I had on me and straight away they were kind enough to lower the price to what I had. But instead I just got my order above 20 pounds and paid by card. Great service will come back.

Never had a bad meal yet. Reliable and friendly service.

Been coming here for many years. Great service, excellent food, spotlessly clean. Highly recommended.

We’ve been using this Chinese takeaway for over 10 years any time we’ve tried another local one we always end up returning to Sunflower House no other takeaway comes close to it for the dishes we particularly like. Keep up the good work. It’s busy and yeah sometimes you have to wait a while but you just have to plan that in. It’s because they’re busy, I’d be more concerned if they were very quiet so I’d rather wait and get good food than get crap food within minutes!

amazing service, wonderful workers that are all respectful and kind. the only problem is its a tad pricey, but the kindness really makes up for that in so many ways.

Was lovely food but recommended that you check your order before you leave as we were short on completion of our order.

Food good although a bit pricey co pared to other Chinese takeaways. The real downside for us is here's no delivery service available.

We eat here quite often but have to say this time is wasn't up to their usual standard. Not sure if they have a new chef or if the usual one was having an off day. They seem to be using smaller containers so your not getting much for your money. In fact the chicken in peanut satay sauce only had 5 pieces in and the rest of the dish was massive chunks of uncooked onion and one piece of pineapple, not good. The food was quite greasy and overloaded with either salt or MSG as I spent all evening and the night time drinking gallons of water to ease my thirst.

We use this place regularly, and having tried all the others in town, this is certainly the best.

The food here was very good, perhaps some of the best Chinese takeaway food that I have eaten. However, the service left much to be desired. We ordered by telephone at 6.25pm and although we were told that it could be ready in 30 minutes, we agreed to collect at the later time of 7.30pm to allow for travel time and for a quick drink at the pub beforehand. Arriving to collect at 7.35pm, it became clear that they had not even begun to cook our order! Initially, a Chinese lady was front of house and was polite and helpful. However, as the kitchen staff were clearly under pressure, she disappeared, presumably to help with cooking. She was replaced at front of house by a local woman, who was terrible. I do not recall having ever encountered such an appalling attitude from someone in a customer facing role. She was rude, surly, possessed no interpersonal skills and had utterly no interest in providing any degree of customer service. How she manages to retain her job is an utter mystery to me! The food finally arrived at 8.05 pm - 1 hour and 40 minutes after we ordered it and 35 minutes later than we were told that it would be ready! I requested a discount, which although agreed to amounted to only £6.00 off our £68.00 order - a little under 10%! When we got home, the food was very good, but we had been given ordinary chow mien rather than Singapore noodles the special fried rice which we had ordered had been completed omitted! All in all, good food but a poor experience!

Ordered over the phone at 7.40 to pick up at 8.15! Arrived at shop and paid and then had a twenty five minute wait before food was ready, so didn’t get food till 8.45! Food was cold! And when I tried to give a little bit of very polite constructive criticism about timings was just told some rubbish about how they cannot guarantee times! No apology! Very poor service!

Ordered over the phone at 7.40 to pick up at 8.15! Arrived at shop and paid and then had a twenty five minute wait before food was ready, so didn’t get food till 8.45! Food was cold! And when I tried to give a little bit of very polite constructive criticism about timings was just told some rubbish about how they cannot guarantee times! No apology! Very poor service!

Typical chinese takeaway menu, very careful over timings to avoid over-optimism. Free parking offstreet outside.