Based on 122 opinions finded in 2 websites
Based on 122 opinions finded in 2 websites
Opinions
Your feet stuck to the floor in the takeaway, food cooked in 5 minutes and the meatballs were like chicken nuggets. Beef curry had hardly any sauce and the egg fried rice was cold in the middle
Karen Knighton . 2024-10-25
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Don't take card, try to order online and it's 20% more. Watwentwong
Ross Page . 2024-10-11
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Chicken chow mein was lovely but salt and pepper chips were the worst I’ve had, lovely service and was quick didn’t have to wait long, cash only!
Lily Kent . 2024-09-03
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Don't order Chinese from anywhere else! Always quick delivery and food is always exactly what was ordered, hot and tasty.. Great service 👏 👍 Highly recommended 👌
Lucy Wilde . 2024-06-10
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Best Chinese in locality and by far. Great value for money too. We have used many times and consistently excellent food!!
AlbiLiscious . 2024-04-20
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Honestly I do think the food is expensive but it's worth it
G McCalla . 2024-04-15
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Very Tasty food for a reasonable price
Wave Studio . 2024-03-15
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Food was excellent, highly recommend the duck in plum sauce and the pork vermicelli. Parking nearby can be a bit of a pain though.
Dave Proudfoot . 2024-02-13
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Just received an order this evening. It was the Szechuan chicken. The chicken was like mush or slime. It was very off putting and unfortunately I spent the meal picking it out and feeling icky about the small amount that I had eaten.
Laura . 2024-02-08
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Takeaway. Everything was good except for the special fried rice...AWFUL...£10 for boiled rice with a few bits of carrot onion and tiny amount of prawns (2) and meat! Do not order this dish, disgraceful they charge that much for it tbh.
Sallycinny . 2023-12-03
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Fantastic food can watch it been cooked from the reception
Raymond Hughes . 2023-10-29
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The quality of this Chinese is fantastic! Definitely our new favourite place to order from 🥰
Lisa-Marie Cleaver . 2023-09-22
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For online orders they're moving back to using their old website, which isn't currently listed on Google, but it's printed on their menu, or you can ring them for info. Otherwise it's cash only in the shop. Friendly and fast service. Food is always hot and tasty. Lots of interesting veggie options as well usual meat and prawns. It's cheaper to order from them directly.
Elaine Smith . 2023-09-04
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Best Takeaway in Derby, fullstop! I highly recommend the House Platter, Salt and Pepper Chicken, Shredded Beef or Chicken Chow Mein dishes. Not too greasy and great service as always.
C B . 2023-09-01
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Must of changed ya chef because the food was horrible salt pepper chicken was soggy and fatty ribs were full of fat and the salt and peper chips wre soggy and plain wont be ordering again, terrible food
V.I.P . 2023-06-24
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Tried a few chinese takeaways around the area and Sun Waa is our go to place now. Not the cheapest but well worth it. Might take a while to get your food though during busy days but this is a good thing, shows they are busy. Recommended.
Collin Joseph . 2023-05-30
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Really tasty. Expensive, but we go here for a special treat, plenty of meat free options and friendly staff
Jen Pattison . 2023-01-03
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Excellent Chinese, best in littleover
Sarah Holland . 2022-12-10
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Always amazing food best in Derby tried many and this is the best . Staff very polite and keep you updated how long going to be but quality worth the wait
Steve Lees . 2022-11-08
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We’ve been getting deliveries from sun wah for a few years now. We have never been disappointed. The food always arrives before the time they say which is usually within 30 to 40 minutes but is often a lot quicker and is always still hot and very tasty.
MY1969 . 2022-09-16
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Quick delivery as always..Husband raving about his house platter 🙂
Lynne Bruce . 2022-08-21
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This used to be my favourite place, but I was totally disappointed with food I ordered yesterday, salt pepper squid was bone dry and sunwaa special fried rice that used to come in round container..this came in rectangular container and it tasted horrible. Never ordering again from this place...
Tj Brm . 2022-08-20
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We order from sun waa most weeks and the food is Always very good and hot when arrives , friendly service when you call and when delivered, Would 100% recommend!
Liz M . 2022-07-24
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Just had our first order from them. We had chicken chow mein and it was really nice and the mock seaweed was amazing. The delivery to Mackworth was 20 minutes. I'm impressed with them and will definitely order from them again.
Gary Morgan . 2022-06-04
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Sun waa special rice nice, but bulked up with a load of boiled rice with sauce and veg /meat on top.Over priced for what you get.
lee r . 2022-04-03
MORE AT TripAdvisor
Really nice food, generous portions and delivered on time. Definitely recommend!
RedBeggar . 2022-02-25
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O.k. food but every couple of months the greedy owners hike up the prices. Meals work out very expensive compared to other Chinese takeaways. : (
1111 . 2022-01-17
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Great food and nice customer service
Jay McBoss . 2022-01-05
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The best chinese takeaway around our area. We go every week. Always hot, delicious and good sized portions. Prices are average for a decent takeaway. Usually takes about 15 minutes for it to be ready for us to collect. Staff are lovely, helpful and polite. Definitely recommend. Only downside is they only take cash - no card payments but otherwise no issues what so ever.
Liz Edward . 2021-12-31
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Amazing food and great staff who are really friendly. This is my favourite Chinese Takeaway in Derby ❤️
Neil Morley . 2021-12-04
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Always a good selection of food, very hot and plentiful. Fast service.
Ernie The cat . 2021-12-02
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All ok, quick delivery service food always excellent 👍
Ian Woodcock . 2021-10-07
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One of the best chinese takeaways I've tried. On the pricey side, but well worth the extra. Allergy aware too which is a bonus. Yum!!
Laura Wilkinson . 2021-08-16
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We have ordered food from Sun Waa twice previously and the food has been great. Expensive prices, almost London takeaway prices, but we didn't mind paying the extra for good quality.We ordered House Special Fried Rice, Singapore Noodles and BBQ spare ribs on Friday 12 March 2021. The food was shockingly poor. The fried rice wasn't fried but boiled with a few bits of insipid pork, beef and cauliflower on top. The ribs were good quality but the BBQ sauce was greasy and tasteless. The Singapore noodles were ok but nothing as good as we've had previously from here.We have never ordered on a weekend before. It was Monday nights the previous two times. Maybe a different chef or they are too busy to cook quality dishes on a weekend who knows?Sorry to give poor feedback but we paid £25.30 for the above including delivery and at that price we expect better. We won't be using Sun Waa again.We will say that the delivery guy is always very nice and the food arrives on time. Shame we couldn't finish it.
Seafarer1966 . 2021-03-17
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Some really nice dishes! The salt and pepper tofu was excellent! Would of been 5 star but I think just slightly on the pricey side.
Ted Varrick . 2021-03-14
MORE AT Google
Have started using Sun Waa last few months as my husband prefers the meat to other takeaways in the local area. Have used a number of times now for small and large orders when family have been round and the food has always been very good. Both meat dishes and vegetarian.The orders have always been complete, hot, delivered in good time and if they are busy they will tell you how long to expect to wait! The lady we speak to when we order is always very helpful.Food is tasty and we have had no complaints from anyone we have ordered for.Thanks Sun Waa
lizm967 . 2021-01-02
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Absolutely shocking. Ordered at 7pm, got given a delivery time of 8:10pm. At 8:45pm rang to ask where my order was to be told that it wasn't even cooked but would be with us by 9:30pm. At 9:45pm we had a message saying our food had been delivered so we tried to ring them and no one picked up after a lot of ringing. My partner then drove to the takeaway and was told the order had left them with the driver. Got told they would make a fresh order to be taken away in 10 minutes which it still took over 15 minutes but at 10:45pm, 3hours and 45minutes after placing the order, we had our food at home. And we weren't the only ones to have to physically drive to pick up our order. Other people were walking in to collect due to a lack of receiving their order and no one answering the phone.
Josie Selfe . 2020-12-24
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Really disappointed with the customer service. We ordered from here a couple weeks ago after ordering in the past when at a friends house. The food was lovely, and is one of the best we’ve had. Unfortunately tonight’s experience has really let them down. I ordered again using their website and paid by card. I then got a text to say my order was cancelled as we were too far away. Our postcode DE65 is an area covered on their website and they even took the extra amount to cover the miles. I called to question as was told the driver said it was too far last time and he wouldn’t go again. Why weren’t we told this? And why couldn’t the restaurant call me and discuss this, I could have gone to collect. Instead I’ve had to order from someone else and my refund will take 3-5 days!!!
Kerrie-Ann . 2020-11-13
MORE AT Google
These guys are amazing, the food is always really hot, tasty and on time (if not early!). If its just us or friends (pre-lockdown) everyone is always really impressed. Good quality and reasonable prices with great delivery. Please use them! They are great. (P.S. I don't know them at all in case you were wondering).
Dr Mills . 2020-11-06
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UPDATE - my wife's food was incorrectly supplied as a chow mein with egg rather than without (she doesn't eat egg). A call to Sun Waa to report the issue and 20 mins later the correct dish was delivered to our door, no extra charge. Absolutely top class customer service, have been coming here for years and will continue to do so!! Nice food from here, even though there are a few closer to home - the salt & pepper squid and twice-cooked pork are a must
Indy Kudhail . 2020-08-26
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So glad to see Sun Waa open again. Crispy shredded beef was fab. Pancake rolls lovely and great value for money. Customer service fantastic.
Bronya Vickers . 2020-05-15
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Ordered a chicken curry for the Mrs. And ordered a sirloin for myself chicken curry was bog standard but ok but the steak was absolutely disgusting from the moment I opened the Tub I could smell rotten meat because jesus I thought maggots where about to pop never ever again! In the bin thanks con men.
Mr StinkyBrew . 2019-12-20
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One of the best around this area
Corrina Paraskeva . 2019-12-01
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Best steak ever. Sirloin. Awesome at ticking all my instructions due to health reasons each time i order.
Sindi Bighian . 2019-11-01
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Food is very tasty and and speedy
Iain Evans . 2019-10-17
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The good thing about Sun Waa is that the food is consistent and of relatively good quality compared to other Chinese restaurants in the surrounding areas.
Derby Critic . 2019-09-04
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Got to be one of the best Chinese around! delivery is always within time, always hot and the food never let's us down. Would 100% recommend to friends and family.
Jade Hall . 2019-08-03
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Food always tasty fast service good portions
Darren Barnett . 2019-05-19
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Good food at a good price and great service. Very nice people
Stephen M . 2019-01-12
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It was ok food. Extra spicy wasn't really that spicy though...
Marika Tyyvi . 2018-11-25
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Great Service and friendly people
Alan Reed . 2018-10-21
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More expensive than others but no better
Alan Newbold . 2018-09-17
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Best Chinese in the area , a good selection and always cooked fresh and made to order. The staff and delivery driver are always friendly and polite. 5* for price, quality and delivery, thank you Sun waa
Rachel King . 2018-05-04
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I use their delivery service on a regular basis and have always found it excellent always piping hot and delivered promptly.
Janice R . 2018-03-19
MORE AT TripAdvisor
Always get a perfect meal and great value and pleasant staff
Nicola Searle . 2018-03-19
MORE AT Google
Great service, lovely food freshly prepared.
Karen Hesketh . 2018-03-13
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Barely any meat in their food. They've clearly cut costs and value has plummeted. There are better fast food restaurants not far away from here.
Jag S . 2018-02-26
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This place a few years back wasn’t very good, I’ve been going back now for last couple of years and it’s the best Chinese I know of in derby. Thumbs up 👍
jayD2016245875 . 2018-01-13
MORE AT TripAdvisor
I found this place through an internet search, Google was my first stop to look at their reviews. The Google reviews were excellent, on here, not so much. I always give a place the benefit of the doubt, 15 top reviews against 1 bad one The other moaning mini is reviewing Sun Waa on their mistake with the order, I couldn't give a damn about that, I want to know what the food is all about. All that said, I decided to order via Just Eat as I am the other side of Derby and I know the app will deliver. It was New Years eve on a Sunday and my local was closed so was expecting a huge difference, you know how it is when one has been using the same place for years, one gets so used to the food, taste and service.I was ordering for six people so had a variety of food.The food travelled 5 miles across Derby, it arrived hot and on time.My guests were pleasantly surprised with the quality and taste. A reviewer on Google pointed out just how tasty the food was, that reviewer had made quite a few reviews so I trusted their judgment, and rightly so, I was happy that her review was spot on. I was actually blown away with the taste and exceptional quality. Please trust me on this, I would go as far to say that their food is one of the best in Derby. Well done Sun Waa.
niked382017 . 2018-01-03
MORE AT TripAdvisor
It’s the best Chinese food in derby
Rui_xin Wang . 2017-12-31
MORE AT Google
Always very efficient at completing the order, and food is always high quality. Don't expect fine dining, this is a simple chinese takeaway and they do it well.
427anonuser . 2017-12-28
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Been using this takeaway for a few months now and we find the quality of the food is excellent and very delicious. In our opinion it’s the best in the area and believe me we are not easily pleased.
David Taylor . 2017-12-23
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Love the food! Only complaint is that the prices recently went up again.... but I still like the food.
H G . 2017-12-05
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Changed my 5 star to 1. Used to be reasonable. Now, utterly ridiculous that once the onions are removed your food portion is halved. No meat, lack of flavour, despicable customer service. Better places not far away. Don't waste your money.
Jag S . 2017-10-27
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foods beautifuo here and very resonably priced
Lauren Richard . 2017-10-05
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Best Chinese in derby speedy delivery friendly drivers cheap and beautiful taste!
Zaac Spencer . 2017-09-23
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It took me a long while to make the telephonist understand my post code then my order arrives incorrect and at the wrong price !!!! So annoyed iv been sent 4 lots of fortune cookies for a single person order, and 2 sets of prawn crackers one I have paid for and a complementary bag too, if that's not bad enough the prices have gone up and I was not told about it, I wouldn't mind but the prices on our menu were correct last week but seemed to have gone up this week and not pre warned, I'm not happy at all !!!!!!
570paulaw . 2017-07-27
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nicest chinese food in derby good price friendly helpful staff
Sue Cox . 2017-07-09
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Usamos este para llevar un par de años, y nos hemos dado cuenta de que bajando la colina. Están tomando cosas fuera del menú y esta noche tuvimos la comida más asquerosa jamás la sopa estaba glupey y la carne dura, y la salsa insípida. Nunca más. Esperamos estar bien en la mañana el minuto la cantidad que comimos.
Vicki S . 2017-07-02
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This is my local Chinese takeaway and I frequently have home deliveries. Have always found the food piping hot and exactly what I have ordered. Delivery is usually very prompt.
Janice R . 2017-03-05
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First time I have used them, ordered on line had a large order as for a party, asked for 6.45 delivery . Food arrived on time piping hot and everything was so tasty, the only thing left on our table was a few chips. Would highly recommend them Xx
Christine Pitman . 2016-07-14
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Decent local Chinese service speed can be a little varied
John Filipowicz . 2016-01-23
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Just moved to the area and decided to get a nice Chinese for 4 people. Portions were large and the food was amazing. 100% recommended
Dan Courtnage . 2016-01-21
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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68 Opinions
Probably the worst food that I've ever had. We ordered 2 boxed meals, one being sweet & sour chicken. It was delivered from Oakwood in approximately 20 minutes, which is quick to say the least. After plating up the sweet & sour and cutting into the first piece and regrettably not checking, I initally noticed the bad taste, and then that it was pink in the middle. I cut into second piece and found the same. We also ordered a pancake roll, and it was noticeabley greasy. I wasn't going any further with the 'meal' and binned it. We won't be wasting £25 again.
1180 Opinions
Absolutely terrible Ordereed £50+ worth of food. Was 45 mins late then had the cheek to ring and say that there was a road closed so had 2 choices ... Come and collect or order canceled (no re.fund) Had to battle through Uber eats to get my refund.... Disgrace of a food establishment
67 Opinions
Courier was polite, smiling and courteous. Good as usual lovely