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3.5

Based on 345 opinions finded in 1 websites

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Nº 971 in 1203 in Northumberland

Nº 201 of 237 Other cuisines in Northumberland

CUSTOMERS TALK ABOUT DISHES WITH..cookedsaladsteakfishbeautifuloldporkmustroastpotatoladysteakschickensoupmeatpiecheesepay
Score
OpinionsNoteTripAdvisor3453.5

comment_iconOpinions

Had my evening meal in the Bar, it was very good! The menu had some good choices, all my party (12 of us) enjoyed their meals.

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Treborvfr . 2024-09-30

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The bar is dog friendly and the barman was friendly and helpful. The beer (brewed on site I think) was a let down. Weird mock-medieval decor, with chunky, almost Flintstones-ish furniture. Didn't eat and the food menu looked pricey for what it was.

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Adrian S . 2024-09-27

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A friendly welcome and an upgrade was a great start. We enjoyed the room, comfortable bed, good shower, clean and everything we needed. We ate in the bar and had a lovely meal, breakfast was excellent. Already booked our next stay.

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DaisyMay2014 . 2024-09-13

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The hotel is in a great location, shame it's let down by lack of facilities. The wi-fi is provided by a wireless connection rather than a landline, therefore just as bad as the non-existent mobile signal. I did book a premier en-suite room, but only a very tiny cupboard with a sink and toilet was provided and which even though I'm a small person I could not even close the door as I could not fit in the said cupboard and not exactly what I would call premier and hate to think what the standard room was like.

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Justin P . 2024-08-18

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We visited for sunday lunch, as we won the most recent facebook competition. We won the sharing platter for 2. To say there was more then enough would be an understatement plenty of food meat was cooked to perfection and the whole meal was presented perfectly (we even had to take some home) plenty of vegetables too! The customer service we received from the moment we walked through the door was second to non! Staff were very attentitive! We were thrilled with the service and now considering booking our wedding with them!

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Darren . 2024-08-18

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The waitress/ bartender / receptionist lady worked so hard and was so professional, she was a stand-out in an otherwise mediocre/tired/ frayed round the edges hostelry. The ‘refurbished’ room was scruffy, we could hear the guest nextdoor snoring for 8 hours, and everything was way too much trouble for the tall blond bartender with no patience, no air of a warm welcome and absolutely no charm. A beautiful part of the world with so many places to choose from to stay: avoid this 80s throwback.

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Discerning of Yorkshire . 2024-06-23

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We had a large table for 6 and we ordered the Sunday lunch Menu. I had the Roast Beef as 3 others did and 1 the Lamb the other the Steak Pie. Everything was excellent and my Roast Beef was probably the Best I have ever had in a Pub. The staff were so helpful the nothing was a problem. MMcAloon

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Michael McAloon . 2024-06-10

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Fantastic location in a lovely town of warkworth but expensive small so called double room. Very misleading when booking as it shows a picture of a lovely double room with a freestanding bath but when getting our keys we had a room where you were lucky if you could move in it. £130 a night and felt very this was overpriced for what we had. The room didn’t even have glasses in the room just plastic throwaway cups. The windows didn’t open and there wasn’t any curtains at the window whereas in the light mornings you need curtains up. A very small bathroom as well as. The bed was comfortable and the breakfast was nice but would have been nice to have someone serve you who could have chatted to the customers about their visit.

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Julie H . 2024-05-28

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Called today to make a reservation for Sunday roast (party of 6), unfortunately a reservation wasn’t made as the gentleman I spoke to was both quite negative and rude in his response to my questions. What a shame as this was a party of 6 adults wanting to order food and drinks, looks like another pub will benefit from my custom and money. I appreciate the gentleman may have tried to call back after our call ended quite abruptly but this was too little too late, such a shame as the Sun Hotel holds a special place in my heart (had my wedding reception here).

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Kate J . 2024-03-16

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You could not be made to feel more welcome. Each and every staff member so friendly and helpful. Wonderful setting for breakfast with good quality food cooked well. We eat in the pub last night. The sea bass was amazing. Walkworth a lovely little place. Our room overlooked the river and castle.

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ToniBillingham . 2024-03-06

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Called in for a bite to eat and was wowed with the interior of the pub Great selection of beers in a traditional English pub Food was simply amazing

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Brian David M . 2024-03-03

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Another lovely stay at this hotel, staff are lovely, food excellent the lady that served breakfast lovely, friendly lady thank you. Will be back again

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Julie--ande . 2024-02-04

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Lovely dog friendly hotel and bar nestled in the heart of beautiful Warkworth and overlooking the castle. This was our second visit. We stayed in room 8 which was a triple room suitable for two adults and two dogs and had a view of both the castle and the estuary down to Amble Harbour. Some small snagging issues; the tv remote didn’t turn the tv on and off and it was difficult to reduce the shower temperature. The hotel is very clean and tidy. Perfect base for walking to the beach and along the riverbank to the Hermitage. The staff were exceptional, nothing was too much trouble for them including searching for a lost pair of gloves! We had an evening meal and drinks in the stylish bar which was lovely. Breakfast is served in the most beautiful room and using high quality ingredients. We will be back!

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Holidaygirl2912 . 2024-01-26

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Ended up here by chance after exploring the castle. Decided to order the Sunday dinner platter for 2 and oh my goodness it didn't disappoint! Lots of veg on the plate and then a board full of 3 different meats, roast potatoes and 4 massive yorkshire puddings! The meats were all tender (pork, lamb and beef) and the gravy was one the most tastiest gravy I have ever had. Excellent value fir money, good service and a lovely pub atmosphere with a roaring fire on the go! Can't wait to return and bring the rest of the family.

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Stella_bella87 . 2024-01-20

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Visited yesterday. Didn't book but got a table straightaway. Is dog friendly which is great. Was advised food may take a little while but was served very promptly. Barman was very friendly even though he was extremely busy. All of our food was gorgeous. My steak pie was lovely and obviously home made. Lovely cosy pub. Would travel from our home in Washington to go for dinner.

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Helen A . 2023-12-30

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Visited the Castle Brew House for an evening meal with other family members. From the very start the experience was spoilt by a very miserable and grumpy barman. Everything seamed too much for him to do and he was very unwelcoming. Firstly I asked if we could have a tab and his reply was very abrupt stating they do not do tabs. I fully appreciate why but the curt response was uncalled for. Having ordered the drinks I asked if we paid for the food when we ordered it. The reply was again very curt with him telling me that 1 person should pay for all of the meals and collect the money off the others later! When we finally orders the food 1 of the group wanted skinny chips rather than fat cut. When I asked if they could change the chips the barman was very unhelpful and stated that if he changed the chips we would only have a small portion of skinny chips as they were a starter size. I would have expected him to have gladly substitute the chips, but no, that was too much trouble. How inflexible! The food we had was very enjoyable but the experience was spoiled by the attitude of a very grumpy barman. Everything appeared too much trouble for him. I have recently moved to the area and liked the look of the Castle Brew House but after this experience may never return.

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globalman2 . 2023-11-04

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We went in for lunch mid week. This was a walk in as the website said no booking was accepted. From the moment we walked in the staff member that served us was rude and angry. He may have been having a bad day but there was no need to take it out on customers, especially as a number of our party have health issues and did not understand when the server was barking orders at us. The food was actually quite good and the pub has a nice cozy feel (we had quite a different experience when we popped in for a drink 2 nights prior - different member of staff was serving). Very disappointed to receive such bad service. Had we not been with elderly relatives we would have walked out and eaten elsewhere. Such a shame to tarnish what would otherwise have been a great Warkworth eatery.

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C4238LGlaurab . 2023-10-25

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Unfriendly and unhelpful staff, out side furniture probably as old and dirty as the castle. Not the best to accommodate disabled people, parking (on a steep hill), toilets ( could also be a lot cleaner ) etc. And also expensive.

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S D . 2023-09-21

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Never been here in all the 12 years I’ve been living in the area. Didn’t know what I was missing!! Good service, reasonable prices and the Sunday dinner platter for two was divine. Oldey worldey pub Loved it Dog friendly

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Sand570 . 2023-09-17

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We were served by Mark who was extremely pleasant and couldn’t have been more helpful and attentive. We ordered garlic prawns and a panini and sat outside with a beautiful view of the castle. Lunch arrived quickly and was delicious. Will definitely call again and Mark thank you again for being the perfect hospitable host.

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S2867JMjaneth . 2023-09-08

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We have stayed here the week at the apartment. Good attentive service at bar. Fabulous views of castle. Lovely cosy feel in the pub side. Lovely dinner this evening. Great place to eat, drink & stay with wonderful views.

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Clare W . 2023-09-08

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Fabulous food. We eat at The Sun as often as our budget allows. Very friendly and helpful staff. Mark is a great asset to the pub. We live in the village and this is the only pub we use because it has the best atmosphere and staff.

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Chris M . 2023-08-28

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Decidedly average in all regards, particularly in terms of the approach of the staff. As stated by others, the welcome was far from welcoming. Clearly, given its location, this place suffers from having far too many visitors, certainly that’s how it felt, based on the extremely lacklustre reaction from the bar staff upon entry. It actually felt like we were an inconvenience. The food itself was ok, average to reasonable, but didn’t make up for the atmosphere, disappointingly, as a result we won’t be rushing back anytime soon. Shame as it is certainly in an impressive and very pleasant location.

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JRAS26 . 2023-08-13

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Out for a walk and stopped by for drinks and snacks. Drinks were fine, however the shared nachos were the worst we have ever had. Dry and thrown together. The saddest part of this review is the staff. Completely disinterested - seems to mirror the other TA reviews. The blonde staff member clearly had her family at a table and spent at least half an hour talking to them, ignoring all the customers and not clearing away any plates etc. This could be a great spot, but big changes needed. We won’t be back.

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Perception . 2023-07-27

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Food was good, staff friendly except bloke behind bar, he could do with a few lessons in customer service and perhaps a personality.. Friendly as anything with locals sat at bar, but not with incomers. The phrase " This is a local pub for local people" comes to mind .....

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Safari782786 . 2023-06-04

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abrupt staff with no no tea or coffee Tried to be polite but a bit brusk Barman needs a bit of training But sitting outside in the sun was nice

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danskin1955 . 2023-06-03

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We stayed overnight in the Hotels "premier" room on a B&B basis. (Roll-top bath in the bedroom) The hotel is directly opposite the English Heritage site of the very impressive, well preserved ruins of Warkworth Castle, which is definitely well worth a visit. Sadly, we feel the hotel really isn't. This has obviously been a large, impressive, grand hotel, back in its day, but sadly it is now way past its best, and realistically the amount of money it would need to bring it back up to a modern high standard, probably can't ever be justified by the hotels income. The current owner seems to have invested oddly in "improvements ", while ignoring some simple, obvious improvements desperately needed. Wi-fi connectivity was really poor. Very unstable in the bar, non existent in the bedroom. There was a domestic wi-fi booster in the first floor bedroom corridor, but at floor level! The most inappropriate spot to place any signal booster. It was impossible to get a connection to wi-fi in our room. Really frustrating. Our premier room had a large roll top bath dominating the bedroom but only a tiny corner of the room had been cheaply partitioned off, to enclose a small washbasin and toilet. It would have been much more practical to build a better ensuite to include a shower. A cheaper and much more practical solution for most guests. Similarly, the bedroom furniture was very odd. The bed was comfortable for sure (although the pillows were like flat concrete slabs- bad knecks !), but the furniture was like a dated Disney Land fantasy design. Why? Nothing went with the room, building or setting. The room was also in need of a deep clean, with large cob webs well established in the bedroom curtains. And the washbasin drain was partially blocked . Despite advertising that food was available all day, it isn't. The chef had "popped out" for a couple of hours, 2 customers were told during the late afternoon, so no food was available. We had looked forward to visiting their adjoining Steak House, until we popped our head into the "restaurant ". It is essentially an adjoining conservatory desperately looking for a purpose. A Steakhouse it isn't. We decided to eat out at one of the other, cleaner, more wecoming and comfortable pubs, down in the village. There was however some good points during our stay. Firstly, the hotel is dog friendly. The reception from Harry, the duty manager, was warm and welcoming. Breakfast was fantastic. Excellent quality and generous portions. Staff at breakfast were very friendly too, with nothing too much trouble. But sadly, these don't compensate for the other issues. And there are much better, cleaner, higher quality hotels in the village, which are also dog friendly, at the same or lower price point.

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climber44406965492 . 2023-05-28

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Met up with family who were staying there for a meal In the Brew House The food is very expensive We had the steak pie The steak filling was ok although a bit peppery. The pastry was a bit tasteless and anaemic looking It's a dog friendly place so be prepared for noise and dog hairs everywhere I know the place is old but it appears grubby! I'm afraid we won't be returning any time soon There are much nicer places nearby.

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ilovesa . 2023-05-23

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We were hoping to have lunch today at 2.30pm but was told NO FOOD! Really at at 2.30 on a Saturday afternoon, no food available, so no won’t be going again!

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scissors33 . 2023-05-20

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MENU / PRICES I was looking for somewhere for us to go out with eating out every weekend either for lunch or dinner as living local so I regularly check out the menus . The only menu for the The Sun I saw was looking very reasonably priced one item on the menu Scampi and chips £10.95 looked like a ( really old menu)I read before going ? The price for Scampi was actually £14.95 🫢 shocked All prices didn’t resemble what it said on line 2 hrs before visiting . That goes for all items on the menu Not good if you are budgeting and call in with a family of 4/6 people on spec When you looked at menu online before visiting the Hotel the menu should be the same price when you read it in the venue when you get there . If for some reason I missed the new menu accept my apologies , But if there is a new menu on your web site these are out dated prices these certainly need taken down as it is misrepresenting. I’ve found a few Pubs and hotels are still showing out of date menu prices being advertised these need changed . Unfortunately we are all taking a hit on the cost of living . Website price today £13.95 still not £14.95 ? Looks like at 3 least different menus with different prices .

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JoyN129 . 2023-05-07

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From the moment we arrived, until the moment we left we had an exceptional experience. I won’t deny that this is our local, and we know all the staff. However, they all know me well enough to know that, if our experience had been anything...

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Firstlady123 . 2023-01-02

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This was our 3rd stay at the hotel as with the previous visits we were not disappointed the staff were great Will be back had a great time at the The fireworks

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Douglas K . 2022-12-08

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Staff unfreindly Rooms very dusty, cobwebs Bathroom had massive plumbing issue's the smell was horrendous Taps and shower would go off without warning. Staff dropped food off plate returned with food and it was partly cold. One staff member abrasive and judgemental

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919gazg . 2022-10-16

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Excellent meal last night with first class service as always, the staff are very hardworking yet still welcoming, would definitely recommend a visit.

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G4411OHbillys . 2022-10-02

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Customer service was non-existent. Young member of staff behind the bar took 2 drinks orders and received payment without uttering a single word. Clearly the meaning of hospitality was wasted on him. The so-called steakhouse is a complete misrepresentation. A steakhouse should have a few...

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845owenm . 2022-09-14

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We drove up the coast on a sunny Friday teatime stopping off for something to eat in Warkworth. This was our first visit to the hotel. We chose to eat in the bar area it was very comfortable and the bar staff were friendly. We...

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chrishD6363PT . 2022-09-14

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We were very disappointed as we were on holiday and this is the first time we have been served by a rude member of staff but also our first time in the Sun hotel. We holiday in Northumberland as the people and hospitality are fantastic...

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mjsteeples . 2022-09-03

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Booked in for three nights. Had a nice lunch sitting outside the pub before booking into the hotel. Lunch was nice, expensive but it is a tourist route so I guess not unexpected. Real ales good and well kept. Evening meals were average, greasy and...

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Makemray . 2022-08-26

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Our visit was a one off and will be staying that way. The bar man with the spikey hair was so rude, we heard him talking about his colleagues and some of the regular customers that had been in while we were eating and we...

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Escape525655 . 2022-08-17

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We was staying in the hotel and decided to have Sunday lunch in the pub. The staff are friendly and there is a nice atmosphere. We had the roast dinner. I had the chicken and my husband had the beef. He enjoyed his. Mine was...

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Angela R . 2022-08-12

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We were going to have food at The Hermitage (see my review about why we didn't) but decided to have a shot at this place. I could not fault the food one bit and the atmosphere and clientele was much more tourist friendly than the...

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RDJSmith . 2022-07-30

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Very nice establishment excellent position by the castle and short walk to the coast. Ample parking with friendly and helpful staff restaurant area a little tired but great food and a varied menu. Breakfast and room is very nice and traditional with good choice for...

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terrenceedwards . 2022-07-07

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We were staying in our camper locally and decided to have dinner and glad we did! We went for the Gammon and Steak & Ale Pie-good sized portions, well cooked and overall nice atmosphere. We will return when we are back in the area.

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PL W . 2022-07-05

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Came to the area for a day out and stopped off here for some food and drink. Bar man rude and ignorant, food only just average and to top it off our car was vandalised on the front by someone spraying PVA glue all over...

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garyravo . 2022-07-02

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We had a weeks stay in the Coquet apartment. It is a clean apartment with some lovely views of the Coquet River (hence the name). The breakfast was delicious with good quality ingredients being used and the breakfast room was quite grand! The food in...

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Darren M . 2022-06-19

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You have to visit this place just to be served by the worst bartender in Britain! He has spiky hair and throws bottles into the recycling with real anger. Rude, unfriendly and felt like we shouldn’t have been ordering food. How this guy hasn’t been...

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20darrelb . 2022-06-03

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I had stayed there earlier this year and booked a repeat visit via Agoda specifically because I had liked the breakfast room. I was pretty sure breakfast was included but it was not so I ended up having to for out separately for it. That...

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cr947 . 2022-05-31

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Had a fantastic meal on our holiday staying in Warkworth, it was our wedding anniversary and decided to go to the Sun hotel, we had a sharing platter of steaks. 4 steaks served on a wooden platter with large flat mushrooms and tomatoes. cooked absolutely...

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G1419WNdavidt . 2022-05-15

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Wish we had read these reviews before visiting. Previous and frequently mentioned slim, spiky haired man was indeed very grumpy and clearly annoyed by everyone and everything around him. Folded his pile of napkins directly in the vision line of the football we were clearly...

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Alison B . 2022-04-11

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Tricky review this one… Tall thin spiky haired barman really needs some lessons on customer service, zero engagement & when I asked if they were doing food (3pm or so) he just pointed at the menus, which incidentally needed a wipe as they had food...

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Hootie1963 . 2022-03-26

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We were in the pub part and had a very good lunch in a very friendly and welcoming place. We had the sharing platter which had a great variety with about 8 different things and plenty too. Warning if you are to try this don't...

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Ian F . 2022-03-04

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Stayed here for a two-night break. The room overlooked Warkworth Castle, which was nice. The bed was comfortable and the bathroom very clean, something I am fussy about. Breakfast was ample; we largely stuck to full English but I had scrambled eggs on toast one...

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Langyslass . 2022-01-26

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Called in o the off chance that there was a free table on a Sunday with family. Were greeted warmly and directed to take a seat in the tiled area as we had two dogs with us. Chose to have the Sunday roast meat selection...

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Julie H . 2021-10-29

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Review is for the Castle Brew House at the Sun Inn Hotel. Hope I’m leaving this review in the relight place. We visited this bar with our border collie and the second we entered a tall thin light haired man grumpily said “anywhere off the...

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mrslowe80 . 2021-10-29

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Lovely room overlooking croquet river valley, well furnished and lovely beds. Such nice staff, friendly helpful and efficient, will miss meeting Mark Bronwen and Heidi everyday. Meals in Castle brew house pub next door were very good too, especially on Sunday and Monday evenings, plus...

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dreamer2012 . 2021-10-05

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Called in as was within walking distance of our holiday rental pleasantly surprised staff polite food excellent and really good hand pulled beers. Will certainly call again

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Metty50 . 2021-10-02

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We were here for the early evening game on TV and I was impressed with all the TV's built into the bar and around the lounge. I told the barman that as he poured my pint, he seemed lost for words. I tried another compliment...

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RazzyBthefirst . 2021-09-25

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Stayed in Warkworth at the start of our coastal path walk and had a lovely evening in the Sun Hotel bar overlooking Warkworth Castle. Comfortable surrounding, great food and really welcoming and helpful staff.

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jonmmorrell . 2021-09-16

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Ordered food and drink at the bar and met by an abrupt barman that prickled me a little. Thinking I may have taken it as an overreaction on my part, we then waited for our meals to be served. To my bewilderment I then observed...

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carlm636 . 2021-09-05

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My family visited The Sun Hotel for food and we were allocated table in the bar which is a nice setting with views of the castle from the windows. We ordered food at the bar and was served by a pleasant young man, however the...

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wilkinson732 . 2021-08-29

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Called up and booked a table for Sunday lunch as the amble inn, the well wood and everywhere else we usually go was full. Was chuffed they had space. Arrived to a deserted reception and restaurant. After 10 minutes of dinging the bell a young...

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ZippyCooper . 2021-08-28

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good dog friendly pub where booking was not necessary for lunch. Varied many with good quality and ample helpings Defined area for dogs with water bowls Quick service and well priced

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Andy C . 2021-08-22

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Called in to the Castle Brew House attached to the Sun Hotel in Warkworth for lunch. As this is tourist country I didn't expect it to be cheap, but it looked quite nice inside and was quiet - now I know why. I ordered a...

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Lesley M . 2021-08-11

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Very disappointing Hotel room was tiny and no air conditioning Very limited food on Sunday night as told the kitchen was closing at 630 . Hotel is quite shabby and in need of investment Only positive was breakfast Would not stay here again

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Russell J . 2021-07-28

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We came here one evening, whilst on holiday in the area. Unsure of the protocol, we asked waiter if we shoukd sit at a table (outside) he abruptly told us no, we have to check in first. The walked off without telling us where. Once...

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Sarah S . 2021-07-17

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Excellent hotel. Very friendly hardworking staff who loved our dog Wilma. I can’t understand the negative reviews. If you want 5 star luxury then pay for it. We had a lovely room , the food was lovely and the service was excellent. We will definitely...

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kimandamber . 2021-07-14

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This was pub grub but very nicely presented. Husband and friend had fish finger sandwiches, which was much nicer than the name suggests and presentation was excellent. I had sea bass which was on the dry side. Staff were very friendly.

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Maureen S . 2021-07-02

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Stayed for 2 nights, staff very friendly, the breakfast excellent location great. Definitely stay here again. Had a room on the front and slept very well with the windows open.

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609keva . 2021-06-18

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Visited in June 2021 during COVID restrictions. The staff were very helpful and the meal was very good. Recommend this hotel

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GKP_1 . 2021-06-16

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Was gifted a 2 night stay in the Sun Hotel. Room was quite small but everyting required in it. En suite had rainfall shower. water pressure was quite low but was adequate for a shower. Big wide screen freeview television on the wall good comfortable...

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JimM4715 . 2021-06-08

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Just visited Northumberland to walk the coastal path and 6 of us stopped for 1 night at The Sun. I have to say that out of 6 nights this was the least enjoyable. The rooms were ok but not great and the beds not so...

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Sandra22_13 . 2021-06-07

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We visited ‘on-spec’ and were offered a choice of well spaced and cleaned tables. A friendly welcome and attentive service was followed by generous plates of well cooked and tasty food. The Sun Hotel, highlights the friendly welcome we’ve come to expect from Northumberland folk....

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Michael_UK99 . 2021-06-02

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We won't be back in a hurry to this establishment. Our (two family) party of 7 were directed to a table with an explanation of how we had to order our drinks and food via our phones (fine if your phone can read a 'QR'...

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Neil M . 2021-05-31

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Friendly staff fab food busy but attentive and lovely beer would highly recommend this place in a lovely village will be back

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35joannea . 2021-05-30

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Luke-warm soggy fish and soggy chips in a cardboard box. Why do you need a cardboard box when eating outside the pub? Not because of covid! At £14 each grossly overpriced. Suspect they had been cooked a while before the meals were brought out to...

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ACCallender . 2021-05-07

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Stopped by here on the 'reopening' weekend for outdoor dining and was a flawless experience. Enjoyed the sunshine dining at the base of Warkworth castle, no need to book which was great and super easy and simple to use ordering service. Food was delicious and great portions, we had the steak wrap and the dirty burger (which was huge)... Would definitely recommend.

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mjl2908 . 2021-04-25

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Great service and views with easy QR code ordering system. 35p processing fee every time you order a pint is a bit steep especially when a pint is £4.60 already. Food expensive too and not the healthiest but overall great place to have drinks until the sun goes down.

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EverydayTraveller . 2021-04-24

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Good menu Fabulous outside seating in the afternoon sun. Great food Fabulous service u order through the website and pay the same way.

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Mix-m8 . 2021-04-24

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My partner and I stumbled upon this place while out waking. We decided to stay the night. Pub area bright clean, staff very friendly and welcoming. Service was great, staff attentive. Hotel room was smallish but comfy clean bed. Shower room was spotless, shower had full power but was tooo hot, couldn’t control the temperature. All in all a lovely stay. Breakfast was very good quality and tasty. Fantastic stay for the price.

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enncle . 2020-11-03

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A hotel is by definition supposed to be hospitable and offer hospitality. The Sun Inn fails on both counts. When I phoned to ask about availability, I could hardly hear what the young man on the other end was saying because there was such a racket in the background. I asked if there was a better time for me to call back and was told very churlishly "This IS a hotel reception you know!" I phoned on another occasion to ask if they had any recommendations for local taxi companies and was told to "Google it!"On arrival they took full payment up front. We were booked for 2 nights, and would have left after the 1st night. Our shower only came out in a temperamental dribble and when we asked if they could fix it we were told there was "nothing wrong with it". The room was not serviced during our stay (there had been no indication that they would not be servicing the rooms because of COVID)We ate in the bar on the Sunday evening at 7.30pm where they offered "All-day roasts" I asked when the meat had been roasted and was cheerily told "This morning"! I had pasta with chicken and pesto sauce as the safest option, which was completely lacking in any flavour or seasoningAt £124 for room and breakfast, please don't waste your hard-earned money in this establishment - they clearly do not value your patronage or care about your comfort or well-being

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EveMilnerPhotography . 2020-09-20

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Waited 20 minutes but no one came to take our order. Went inside. Was told to sit down and someone would take my order. Waitress walked straight past. Took food order from next table but ignored us. After another 20 minutes decided to leave.

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gary f . 2020-09-15

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Some of the worst food thats ever been placed in front of me! We booked table for 12 noon, we were the only people in the restaurant and we still had to wait nearly an hour for it to turn up! And even after waiting that long they somehow managed to serve the food cold! The carrots and broccoli were pretty much crunchy and the Yorkshire pudding felt like it had just came out the fridge! I’m not sure if the beef was some sort of pre packed stuff or it had been cooked and sliced a day or 2 ago, the chicken was described as very dry by my son and the roast potatoes we completely full of grease. It’s such a shame because it has so much potential to be a great place and the waitress was really pleasant. We were a group of 8 and we all refused to eat the food so that says it all, we did complain and were not charged for any food or our drinks which was a nice touch but the whole experience was very disappointing and we certainly won’t be returning after the experience.

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SteveT35 . 2020-09-13

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The best place we found to eat in Warkworth, so we went back the next evening as well. They're dog-friendly and serve a good range of beers as well as excellent food. Well worth it.

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B623MLpeterd . 2020-09-12

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Twice we’ve visited & actually never been served, we’ve been seated, explained the new set up, table service only but never actually got any service, some extra staff is desperately needed

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vickbi1982 . 2020-09-09

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Very welcoming friendly staff, lovely lunch and a fantastic view! Very busy probably due to eat out to help out but we will definitely be back!

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Jenn13476 . 2020-09-09

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First impression was not good , the greeting far from friendly or welcoming from the male behind the bar . We were told to find a table outside our drinks arrived but no one came to take our food order in twenty minutes. So we paid for the soft drinks and left which seemed expensive seeing it was supposed to be 50 off.

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Appletreemoon . 2020-09-01

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A sunny day, a view of the castle and one of the best burgers I have had in a long time. I think the management must have read some of the recent reviews because service was much better than they would have suggested.

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grimb0 . 2020-09-01

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Walked into pub told table service fair enough Waited 20 mins in the sun one lad saving hardly his fault had management left after 20 mins on 19 th August about 2.30 pm

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lindatV5362EY . 2020-08-30

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Tried twice to go for food. We opted to sit outside, on entering the bar to order, they took our details and asked us to sit down for table service. But then didn't bother to come and serve us. Awful service.

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kad25 . 2020-08-28

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Lovely old tavern with accomodation. Excellent food and staff well trained with regard to covid and customer safety. Would definitely return.

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thorntonah . 2020-08-18

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Just had a beautiful lunch at “the sun”, food was delicious and potions large, service was brilliant, thank you Mark our waiter. Couldnt fault anything .

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steffyc . 2020-08-17

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Although the food was average, the location was good. I sat on the outdoor terrace with the fantastic Warkworth castle right above me. The staff were very good but there are too few of them. This place could be the best venue in town with some thought given to the menu and the staffing arrangements.

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Christopher B . 2020-08-11

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Go somewhere else- short staffed and rubbish service!!! 5 drinks took far too long to come to the table... had to ask to take my order.... my ice was nearly melted in my drink by the time it came !! And it wasn’t busy either!!! Nice view of the castle and the drinks were expensive !!

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Orbine . 2020-08-01

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Posh fish and chips - delicious, Pie and mash - really good, Chicken Pesto pasta - amazing and a large portion, Fish and Chips - beautiful batter and good chunky chips.Had an outside table, all covid restrictions were adhered to. The staff were all friendly and helpful and made sure we were asked regularly enough if we wanted any more drinks. The young man with the round glasses (mentioned in a previous review) stood out as being cheerful, hard working and friendly.

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Jinxiii . 2020-07-17

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We stopped at The Sun for a drink but ended up having lunch. The Sunday dinner sharer board was fantastic & my husband had fish & chips which was amazing. Service was a little slow but I think they just needed more staff, the young lad (with round glasses) who served us was lovely & we weren’t in a hurry. Will defo return!

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Lolly1322 . 2020-07-13

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Warm and friendly welcome, good social distance, good food and drink, staff were lovely, lovely weekend break, thank you

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13rachaelg . 2020-07-06

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We used to visit here quite regularly and you used to book well in advance to get table.Thought it was strange when our party of 3 adults and 2 children where only ones in the two restaurants..Put at table right at door when the restaurant was empty.Ordered platter for 2 for £25 pound one adult pork £10and one child’s meal.£6The waitress was very professional and polite ordered drinks fine.Main meals came out sharing platter on board and main courses on plate.Yorkshire puddings had just come out of cold storage still chilled.Waitress immediately responded and went and ordered fresh.Main course of pork it must be in short supply in warkworth it was the smallest. Driest pieces of pork I have ever tasted asked the waitress about portion and she said but you have a sausage on the menu it did say it came with sausage but I thought it would be a small chipotle usually served with pork not a breakfast sausage,The platter consisted of lamb beef sausage and pork.All the meat was very dry and chewy.roast potatoes had been deep fried.needless to say did not stay for deserts.Waitress asked if everything was okay when we told her our complaints said she would speak to chef took our money and said goodbye.Such a shame lovely place with nice views.

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Karleen29 . 2020-03-08

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We stayed at the Sun Hotel as a family for a few days. We were greeted with a friendly smile and all staff were very helpful. The breakfast was delicious and we ate at the pub next door or in the steakhouse every night and were not disappointed. We're even took took our 2 dogs and they were warmly welcomed and fully part of our trip away. Will definitely stay there again next time wr are visiting the area.

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Little_foghorn . 2020-03-07

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We used to visit here for their amazing homemade steak & ale pie with beautiful creamy mash & veg ! But there has clearly been changes in the kitchen as-well as the bar !!! It took a lifetime to order as the guy on the bar was as awkward & unhelpful as he possibly could have been !! The steak & ale pie was not only very sad looking !! But the meat was gristly chewy and completely flavourless !! There was no mash ready so we all had to have chips !! And the carrots were cooked to pulp !!! ABSOLUTELY TERRIBLE !! We will never return !! It was bloody awful & very expensive !!

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julesb407 . 2020-03-04

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Visited for Sunday lunch with family and it was really quiet and peaceful. The Sunday roast was ok but there wasn’t a lot of meat; I had the pork. The soft drinks were expensive.

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cherylmQ591YW . 2020-03-01

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