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3.6

Based on 124 opinions finded in 1 websites

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Nº 616 in 876 in Southampton

CUSTOMERS TALK ABOUT DISHES WITH..lady
Score
OpinionsNoteGoogle1243.6

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The best Chinese food in Nan’an

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Troy Liu . 2024-06-29

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The best Guobao Pork in Nan’an!

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Danning Su . 2024-01-28

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Great staff and speedy service and great tasting food 😀

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Scott 008 . 2024-01-15

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No. 1 The best restaurant in Southampton, the service attitude is really good! Will continue to go next time I come to Southampton! Thanks!

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jiang liu . 2023-09-04

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The mutton soup is the most authentic I have ever tasted in the UK👍! The rice bowl is also good! Come try other cuisines next time! recommend! 👍

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李博 . 2023-07-19

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Always one of my favourite place!

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Jasmine . 2023-04-06

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Worst dining experience ever! We were insulted by the restaurant's owner couple just becuz we asked how soon will we be served. It was one and a half hour since we placed the order and those who came after us were served and we had nothing on our table except the beverages. We were starving and decided to check out for the drink and leave, the owner then shouted at us that they're preparing, and if we leave, they will throw out all the ingredients, and she was pulling my friend pretty hard and trying to pull her into the kitchen...but my friend saw what she called "prepared" everything was raw, not even sliced...😓 The owner lady slammed the door very hard when we left.😅😅 And this restaurant only serves Chinese students during COVID19. Seriously you can call it RACIST.

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Alison Duan . 2023-03-09

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If there is a zero score, I will definitely give it a zero score, because this store cannot achieve one star. The service staff has a bad attitude and bad words. If you like to be scolded, this is definitely a good choice.

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Irene . 2023-03-09

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The attitude is bad and the ingredients are not fresh.

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dengyun sun . 2023-01-29

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Good authentic Chinese food, will definitely be back for more! Food is definitely worth the wait, as the chef does prep dishes from scratch If you want white-washed asian food, you’re better off going to wagamama or buy cH0w mEiN from your meal deals LOL xx

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YJ S . 2022-11-14

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Cash only. Clean environment and friendly staff. Pork and fish were well cooked- crispy without getting greasy. The fried rice was full of wok hei.

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Jenny Hsu . 2022-10-08

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Very tasty and authentic Chinese cuisine. The Dan Dan noodles are a treat To those moaning about the food, authentic Chinese cuisine often has meat served on the bone...eat round it. You're ordering Sichuan cuisine, of course there will be chillis, and lots of them. It's a credit to Southampton that we've such an authentic restaurant in the city. This is not your bog standard, western influenced Chinese (Hong Kong) restaurant that you'll be used to and the menu will reflect that.

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Saracen 888 . 2022-09-23

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If I could give fewer stars I would. The food was very average. I guess some might argue it’s more “authentic”, but let me be more specific: the chicken was terrible quality, full of gristle and bones. It honestly felt like they took the leftover off cuts and chucked them all in the fryer. The noodles were just awful. Terribly greasy and overpriced. A cheap microwave meal from Tesco would stand up well against this. I very rarely put reviews, but in this instance the service and food was so bad I felt like I should warn people. Finally, the price: £35 for three dishes, which were all pretty bad, including £9 for noodles that might as well have come from a supermarket. Oh, before I forget: I didn’t notice any “racism”, but then I don’t speak Chinese so goodness knows what they were saying as they were chatting a lot while we waited. I asked for Prawn Crackers, yeah I know probably that’s not authentic, but the disdain with which she said NO to me said all I needed to know.

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Luke Talbot . 2022-09-19

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Overpriced and service was a bit weird, but after reading the reviews I’m not surprised now ( we are not Chinese ) . My food was ok but my husband’s was just full of chillis ( I’m talking one third of the plate) and not the best cut meat. Only went because the Garden Restaurant was closed, which is, by the way, superb. We’ll never come back to this one .

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Sonia Cardoso . 2022-09-18

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Walk in to order take away for the first time, the owner was alright at the beginning welcome me in. When I walk to the counter I saw the sign “Cash only”, so I ask nicely if they not accept card or contactless, the owner suddenly become very rude and say theres ATM outside, however i didnt bring my card, and ask if they accept Wechat pay, a big “NO” from her and didn’t bother to look at me. Horrible customer service

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Chu Mrs . 2022-09-17

MORE AT Google

Some of the best authentic Chinese food in Southampton. You may not find the typical "sweet & sour", "shredded chilli" or chicken balls etc but that's not what they specialise in. The cuisine sold here is from northern china, alongside some Szechuan food items. I have brought friends here from various backgrounds and ethnicity and have NEVER received any form of negative treatment, let alone anything resembling racism. The restaurant is run by a husband and wife and I will continue to support this business due to their friendliness and the high quality food sold here; top 5 Chinese restaurants in the Southampton imho.

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Yen-Ye Soh . 2022-09-15

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Bad review, bad review, bad review! ! ! Chinese people don’t cheat Chinese people! ! ! 3 people ordered 90 pounds of food, and finally asked for 4 take-out boxes and 2 take-out bags. Kouko Sosou rolled his eyes and was not willing to give them, and asked why the take-out bags were used. If they are not filled with vegetables, are they used for eating? They also say that I create white garbage. Is it right to waste food? No dogs are coming to Sun City! ! ! I really pity the restaurant owner, it’s embarrassing to have such a landlady^_^

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Elsa . 2022-09-15

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Very disappointed my usual Chinese was closed so tried this one spent )23 to get home and throw it in the bin chow mien was greasy no nice flavours fatty meat yuk

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Diana Anderson . 2022-09-14

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Delicious and authentic Chinese cuisine. Didn't experience any hostility as per some reviews below mention and was welcomed warmly by the owner. Highly recommended

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Picador . 2022-09-05

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The staff and food are very nice.

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Ruocheng Sang . 2022-08-25

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love it, nice food, low price. I have recommend this restaurant to my friends.

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Lavender Fung . 2022-04-21

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A very racist restaurant with horrible attitude towards customer, I am Chinese and once I asked about if they have “ crispy shredded beef” ( a very typical Chinese takeaway dish”, the lady there gave me a hard time because this is not for Chinese people , this dish is for “guizi” ( which means foreigners but in a rude way ) then she kept talking about it for 10min how good they are , and how bad other Chinese take away are as they are willing to change the the Chinese food to adapt to western people. The service is literally not possible to tolerate.

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Tianyi Wang . 2022-04-19

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Just don’t waste money in here, worst service I’ve ever had

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Terry Johnson . 2022-04-18

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The food in this restaurant made my friend feel sick

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Winston Chang . 2022-04-18

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I was really convinced. The attitude was extremely bad. Not to mention racial discrimination, you couldn't express any opinions on the dishes at all. I ordered a dish and found that the meat was not fresh. I asked him politely and he said that we ordered too much and wanted to take out the dish, deliberately looking for trouble. This boss has watched too many TV dramas, and he still wants to fight with us. I really don’t know who is used to this problem of yours.

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Echo Chen . 2022-04-17

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Service quality is really really bad. Never comes again.

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Jingwen Wang . 2022-03-15

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Every time I go to dinner, I definitely have diarrhea!!!

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Jacinta QJ . 2022-03-14

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Turned away because I wasn't Chinese, they were fully booked, although empty, and still were an hour later. Totally unacceptable in this century....

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Exploring possibilities . 2022-03-07

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Dont have food here. You will have depression after the service.

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Morris Tse . 2022-02-23

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Racist towards westerners, although I am from Hong Kong, very inconsistent quality and quantity. Bad service. Will never go there again.

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Hei Tung Wong . 2022-02-22

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The food was honestly great. However, the racial remarks by the serving lady was totally unacceptable and just ruined our entire dinner atmosphere. Myself, a Chinese, brought my friend of another ethnicity to this place as I knew their food was good and wanted them to try it. We did nothing to provoke the owner and my friend did nothing to deserve this racial abuse, which went along the lines of "We only serve people from China, do not bring your non-Chinese friend here." As a Chinese person, I do not tolerate this behaviour at all. Dear lady owner if you are reading this, we did not confront you after you said those mean words. We did not want to cause a commotion in the restaurant nor worsen our already awkward situation. Your openly racist remarks not only leave a bad impression on the restaurant but affects the mental wellbeing of those affected as well. I am saddened to be writing this review, but something needs to be done about this.

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Sl . 2022-02-13

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Service attitude is particularly poor. Not recommended at all. The boss lady has no human qualities at all, like a shrew. Your unfinished rice will be offered to other customers again, making food safety a concern. The service attitude is particularly bad. Not recommended at all. The lady boss has no humanity at all, she acts like a shrew. Your unfinished rice will be served to other customers again, making food safety an issue.

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Johnny Brown . 2021-12-21

MORE AT Google

First time to dine in here. Small dining area and Waited an hour for the order but all foods are delicious. Recommend the pot wrapped meat with sweet and sour sauce!

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Worm Bee . 2021-12-20

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Racist restaurant!!! They won't allow foreigners to get in. By foreigners they mean people that are not Chinese. If you experienced the same thing, please report to police. Discrimination should not be allowed anywhere!!!

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Xiaoxiao Xu . 2021-12-19

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One of my most favorite restaurants in Southampton!! Creamy taro rolls is amazing! !

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Ben Patri . 2021-12-19

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Good food. Nice manager. The dishes cooked by the boss are delicious.

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P C . 2021-12-19

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Do not patronise this restaurant because its racist!! I'm chinese and I have been eating at the place but I was appalled when I once brought my local non-chinese friend here at how rude and racist the serving lady was. Firstly, when I entered with my friends she sprayed me with disinfectant and lifted up my long coat to spray my butt. It was shocking that she did that. Secondly, While waiting for the food, when I asked for water, she just responded in chinese something along the likes of 'I only serve chinese people, next time do not bring your friend here' the restaurant was really crowded and we already ordered our food, the rude lady then left for the kitchen for a long time. It was challenging to confront her afterwards. It was crazy how she held such racist views and she didn't have the guts to tell my friend directly. My friend also mentioned another incident where she wouldn't take her takeaway order probably because she was racist and didn't want to speak to anyone who didn't know how to speak chinese. I am absolutely fuming at this incident. Do not support this restaurant and the racist owners!!!

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Charlotte Lee . 2021-12-12

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Incredibly racist owner. Went with a local non-chinese friend and the owner made a comment saying she only serves 中国人, please do not bring your friends here. Outrageous! we are in the UK and not china???? Food took a really long time to be served too. It took almost 1.5hrs.

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Jun Teo . 2021-12-12

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The service attitude is super bad, the boss lady's attitude is really bad when she talks We actually ask customers to wait until they finish their meal before placing their order for us We couldn't finish the meal and wanted to take it away, so we politely asked him for a takeout box. Only two small take-out boxes were given for the four dishes. I wanted to get an extra box but was asked rudely, "Isn't it enough?" In fact, I don't mind paying for the take-out box, but I should be more polite. ? They didn’t close the door properly, so there’s no need to slam the door in front of us, right? I want to say that we as customers are here to pay for food, not to vent our anger. The food is delicious, but it’s really unpleasant to be scolded like this! I traveled from Malaysia and had such an experience. It is still recommended that everyone be careful :>

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Ginny Seow . 2021-12-04

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Ordered Dumplings. Small, and nothing special

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_Terence_ . 2021-10-07

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One of the better Chinese Takeaways and restaurants in Southampton. Bring Cash!

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Warren Song . 2021-06-21

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The boss is so nice and I truly love the Lamp Soup. Also the pot wrapped meat is so authentic that prove it’s a real Chinese restaurant! The boss is very nice! The mutton soup is delicious! The Guobao Pork is also very authentic!

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cubby yummy . 2020-10-18

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Excellent food, really tasty and great value for money

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Paul Whitby . 2020-07-19

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OMG, super large portions and food so tasted. So far, favourite Chinese restaurant in Southampton. Only con is place is quite small. Highly recommended.

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Cersi N . 2019-04-25

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This is now our regular chinese eatery. The food in Sun City is authentic chinese not a westernized version, with big portions and reasonable prices. Jenny, her husband and other staff are very helpful and welcoming. Looking forward to our next visit.

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Stephen . 2019-02-01

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Best Chinese restaurant ever in Southampton, the only real one!

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William Z . 2019-01-26

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Cool place with authentic Chinese northern style food! Probably the only northern Chinese style restaurant in Southampton. Delicious and inexpensive! Delivery might take a long time when it’s rush hour! Hotpot buffet is amazing.

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Henry Bai . 2019-01-19

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Great staff and very friendly. Pretty authentic Chinese food too!

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Taihai Chen . 2018-11-18

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the cook was extremely rude, the food was of poor quality and the customer service was disgusting! wouldn’t recommend this place even to my worst enemy.

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nisha sarsar . 2018-11-02

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Personally my favourite Chinese restaurant in Southampton. Had many good memories there! Services make me feel like home. Food is extraordinary.

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Jo Jin . 2018-09-11

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Takeaway is super slow, food is average, not recommended

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Dylan Tang . 2018-08-16

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This place is utterly fruitless because they don't even speak English, I made a visit and they could not even speak cogent English. I do not understand why this place has desirable stars. I Would give it a big fat zero if I could

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level intelligence . 2018-06-29

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The boss is very enthusiastic and the food is very good

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Samuel P . 2018-05-23

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amazing chinese food! deserve time for waiting! Maybe the best Chinese restaurant in the city

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Yui . 2018-03-31

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Amazing home cook Chinese food, just like eating at home. Very friendly owner. Remember to order their Dumplings! Must eat!

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Jo Lao . 2018-02-18

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Waited 40 minutes for a take away order! No warning that it would take this long. Other people who came in after me getting their food quickly. Tofu was nice but the sweet & sour pork was horrible - gelatinous and ‘gloopy’. Won’t be going back or recommending!!

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Denise Jensen . 2018-02-07

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Excellent food in reasonable price. Recommend to everyone who like chinese food.

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L Chan . 2017-11-19

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The most delicious lamb and scorpion hotpot I've ever had, the crayfish and lamb skewers were also great. There's also haggis soup and pork rind jelly.

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Wei Cao . 2017-09-27

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The food was outstanding and so was the service. The furnish and decorate are clean and simple. Feeling the warmth of home.

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Wang Martin . 2016-02-26

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