Pizza Hut Delivery in Southampton

I'm regular customer for pizza hut, mostly I call store for delivered at home but last time I collected from store, there is a girl who's name shiv she is really calm and kind nice gesture towards customer. I'm happy with pizza hut customer service. #kindstaff #portswoodpizzahut

Had amazing service from Shivani who was so lovely and helpful and the pizza was so good!

First off, let me say that everyone was polite, ZAIN from Pizza Hut and the driver, very polite. And this is NOT me being disrespectful, in fact I am leaving high star rating according to situation happened, HOWEVER, I want to say the critical TRUTH. The pizza arrived hot and good, however incorrectly made and 20 minutes late and missing the sauces I paid for. So I rang ZAIN and the driver left to go get the sauces and come back, so, fair play, thanks and sorted. When he arrived back 52 minutes later, so 1 hour and 24 mins at this point, he gave me the sauces and couple free extras like a drink and ice cream, so thank you very much. HOWEVER, for positive criticism improvement, I have to mention 1) The order took and hour and half almost to be completed. 2) by the time the missing order arrived back it had been 1.42hours, not the promised 25 mins originally. 3) All of this was done by the silliest and easiest-to-avoid mistake of forgetting items in the order. And as a result of that mistake, I have two cold pizzas that I paid good money for.. I’m a disabled epileptic just out of hospital with concussion and broken shoulder, yes they were nice and yes replaced and yes polite good people, but bottom line; BY THE TIME MY ORDER WAS COMPLETED, 1 HOUR AND 24 MINS HAD PASSED AND THE FOOD WAS COLD AND ALMOST INEDIBLE. I grew up poor in a poor country with almost nothing to eat hardly ever so I will eat this food and be grateful and be giving lots of stars reviews, but I am very disappointed in the BUSINESS EFFICIENCY. Business, not people. Free sauce is nice but I believe I am owed some sort of replacement. Not fair. Driver 5 stars very polite and ZAIN in Pizza Hut server, he was great nice guy too and very generous to add drink to missing items. **I really hope they reach out to me to at least offer som sort of replacement of real food (I appreciate sauce and a drink, but that nots food £27 right?) so - I will hope these nice people reach out to me and do the right thing, as a BUSINESS. Thanks

Nice fresh pizza, a special shout for Mohit who really cares about ensuring you get a great pizza and gives amazing customer service. Thanks !

Didn’t even call me for the order and just went back after waiting 20 minutes. Had to call up the restaurant again to get the order

On our many visits to the store to collect our late night pizzas or even the lunch run the staff has always been ready to promptly serve us with a smile on their face. Today I was lucky enough to have Anu serve me on my meal just before work. Thank you for your great job guys, keep it up!

Food quality and quantity nicee❣️

Amazing pizza, incredible service! Hidden gem. The pizza was cooked to perfection, with the perfect balance of crispy crust and flavorful toppings. Staff were absolutely fantastic servers - friendly, attentive, and went above and beyond to make our dexperience

It was a good experience. I ordered some pizzas & size dishes that was delicious and really good service when collecting or being delivered.The staff were very helpful & friendly .

Came in for a lunch time deal as I was working on the road outside, very friendly service and food was great

Ordered pizza and side, side was fine pizza was bad too much cheese and sauce tasted nasty, you’ think they’d know how to make a pizza…

Shocking. was supposes to arrive at 17.55. driver turned up 18.54. Called restaurant twice to query not helpful. When food arrived stone cold, had to warm up in microwave. absolute shambles

The order was nearly an hour late. We had to call the restaurant twice. Also one of the boxes was split on one of our pizzas when it arrived.

Was given wrong ordered (half my orders worth) gave the place a call up to a rude “manager”. She said nothing we can do and ended the phone call. Also have a pizza with pineapple on and one of the people that was supposed to be eating it is severely allergic to pineapple

Always had a great service from this staff

Good Experience From Portswood Staff Ordered For Collection xx

Very good behavior of staff and I love their services also

Got Perfect Pizza Today From Portswood Branch Xx

Had An Experience Of Eat In At Portswood Pizza Hut Eat In Area Was Nice And Clean Enjoyed The Food.

Upgraded my pizza for free, nice and warm and delicious as always love this pizza hut!

Love to order from Pizza Hut as food is awesome and delicious every time and Drivers are very friendly and always deliver food on time

I use to be a frequent customer here cause they do good pizzas but there is one member of staff with a little mark on the right side of his face. who clearly has a attitude problem quite rude and passive aggressive you know if he doesnt like you cause your made to feel unwelcome. just a couple of nights ago he snatched the money out of my hand rather than just take it and he aggressively sliced my pizza twice whilst giving me a dirty look at me for w.e reason then started to slice it properly and more calmly about a few slices later with his slicer and then aggressively put the pizza in my hand I didn't say a lot or make a big deal but I felt really uncomfortable after tonight and night before I aint going back there again. SORT YOUR ATTITUDE OUT!!

Great value box meal for £4.99, 6 slice pizza with fries. Ordered online for collection and it was ready 10 minutes ahead of time. Anu was super friendly on pick-up.

Poor experience through and through. No explaination on what was going on and was 20 minutes later than the expected time

Loved The Food Portswood Pizza Hut Is Love Ordering From 8 Months

Order For Delivery Loved The Food Always Loved Ordering From Portswood Pizza hut

Pizza hutt portswood best pizza shop in Southampton Hot food Friendly staff Fast delivery service Highly recommended 🫀

Friendly and speedy service from Anu

Had The Order For Dine In Brilliant Service

Rapid Service Co-Operative Staff Enjoyed My Lunch

pizza and order is correct but we're missing dips. wish everything came

very good experience best food 🌸

Exceptional. One of the best pizza in town

hot and delicious pizzas and friendly staff…. Appreciated and highly recommended ❤️

Always I see that pizza is totally fresh and healthy as well and most important thing is I always have a my pizza on time never delay and I think whenever I ordered from Pizza Hut they never disappoint me anytime.

Everything is Super Perfect from Staff to Food . Food is Very Hot and Fresh and Quick Service as well !

Pizza is so delicious. Packed very well and delivered on time. Delivery driver Aman is very friendly

Very good place, nice atmosphere, kind staff and extremely helpful. Definitely would recommend this place.

Very tasty pizza quality is good customer service also.

Amazing place, very good customer service, all the staff is extremely kind and understanding, they compensate if anything is wrong from their side. Definietly would suggest ordering from this place.

It is the Standard taste as we expect from Pizza Hut. Delivery on time. 👍😋

was VERY greasy so much so it had soaked the cardboard box had they not put in the grease absorbant paper under the pizza it would have been dripping. other than that items arrived hot and on time

Awful experience. Pizza didn't arrive and when I called to chase it, the person I spoke to was unable to tell me where my order was or when it would arrive. All he kept saying was next time he would give me a free starter. Then he put the phone down on me

Pizza cold, paid for extra sauces didnt get any

Food was expected to arrive at 18.40. Eventually got it at 7.55. Apparently the driver couldnt find my location despite having the postcode so gave up. Didnt bother to call me. Had to call Pizza Hut up as got a "delivered" notification. Did get a complimentary ice cream but utter shambles.

The driver could not find my house despite being given clear instructions then pretended to have called me. When I called the restaurant they took a view that it was my fault

Food was okay. Its been better. Delivery driver has difficulty finding us, even though we have ordered before.

Pizza came fast and really hot :)

Tasted amazing 😜🫡, delivery driver was nice and friendly 😁

The pizza was cold, and the service was pretty slow . If I had to choose from going to Domino's or Pizza Hut, I would go to Domino's because it's cheaper most of the time and has better deals than Pizza Hut and the service is much quicker

Was watering and raw , could not enjoy at all , some new person made , I don't know , disappointed this time

Very tasty pizza! Great value for money too!

I did not get the ice cream with my cookie dough. This is the second time this has happened

On time but got my order complete wrong & put on Vegan Cheese! Ended up throwing it it in the bin!

First time using Just Eat. Very good experience. Thank you.

Paid extra for 2 big dips, they didn’t give us it. Rang the store and the guy was so rude saying that it was in the box when it wasn’t, pretended not to hear me and put the phone down! Shocking customer service!!

Only good marks are for how quick delivery was. Melt was burnt to the point it was inedible and the ice cream had been melted and refrozen or something so it has an awful crystallised texture. Wanted a treat due to a bad day and ended up with completely wasted money and no lunch, thanks pizza hut 🙄

Shoutout Singh the delivery driver, delivered quicker than the estimated delivery time and was very friendly! I tried to do the staff survey on Pizza Hut website but the survey code on my receipt didn’t work.

Hot and delicious. Thank you for the tasty food :D

Food was alright. Long wait for order. Can’t track order on app

Very good customer service, the best pizza in Portswood. Waiting time - "normal/standard". If the waiting time is longer, it means a large number of orders, which only confirms the quality. Special thanks for another good dinner to Srujan, thanks to which the ordering time is reduced to practically payment.

Great taste however it was very greasy.

Very bad taste and the pizza was not fresh. Never recommend anyone

Delivery was extremely slow and driver began to argue when he arrived instead of giving food

Delivery was 40 minutes late. Both Liza were cold. The veggie one had a piece of chicken on it. Had to call several times as they kept putting the call on hold to managerAhmed who offered to remake and send them but we had waited so long and my veggie partner didn’t trust their preparation practices if they had allowed Chicken on a vegetarian pizza. Had to fill in Pizza Huts laborious online form to complain. Not. Good experience.

20 minutes late without any explanation, pizza arrived and was pretty much cold. Bare minimum amount of toppings and my mac and cheese side was also cold. No garlic and herb dip either which your supposed to get with every order of pizza. Plus the box had been squashed so my pizza did not look particularly appealing. Extremely dissapointing, will not be going here again.

Once again I'm disappointed. This time they have not even delivered can not comment on the food as I didn't get any had no option not to put atleast a star for food I didn't get and i love pizza huts pizza food. i was proper starving aswell grrr

Food turned up late, cold, all squished over the place. Shocking.

My delivery man Harry was amazing!! He was so friendly and even chased up on a missing pizza for me that I didn’t get and delivered it so quickly, he was lovely!! Super good service from Harry !!

Worst pizza hut ever run by extremely rude people DO NOT EAT from here

Pizza I ordered was missing two of the toppings, also received a second pizza I didn’t order which is totally wasteful. Worst Pizza Hut I’ve ever had, sauce was gross everything tasted bad & arrived early.

Apart from having one of their supreme pizzas and bbq chicken wings as a side order, pizza hut was able to offer me a choice of one of their Ben&Jerry's ice creams as they didn't have the green leaf salad that they do. As a customer, I was very content and pleased knowing that I was more in control of my order, allowing me to choose what flavor ice-creams they had.

Scam artist tried to charge more than advertised on Pizza Hut website. When questioned laughed at me and hung up.

So my order was an hour late.. when I called the restaurant they said that the food was ready but they had no driver.. they said they had to wait for a just eat driver to be assigned.. when the driver turned up eventually he said he was actually a Pizza Hut driver.. so they lied to me!! I rang again about 20 minutes later and they said our food had just left which means our food was sat there for at least 40 mins before it even left.. the food was cold.. there was no dips that we had ordered.. I’m seriously not happy and the food doesn’t even taste that nice so overall it’s been a horrible experience and I will definitely think twice before using them again!!!

No vegan options. At all. It’s like going back in time to when there was no global warming and it was ok to kill for pleasure.

I drove from North Baddesley to collect my order from Portswood, having ordered a Beyond Three Meat Three Cheese. When I arrived home I found that I had a pizza with one Beyond Meat and peppers. I called the branch to tell them and they proceeded to tell me that this was what I ordered, as on their receipt it said Beyond Meat Supreme. That pizza is not even an option on the menu! I was also told on the phone that they only had the one type of Beyond Meat. I should have been told this at the time of ordering. I was offered another pizza but was expected to drive out to collect again, to spend another 30 mins in the car, only to still not have what I wanted. Not a great experience in my opinion.

Ordered food to arrive at 6 and it arrived 5:45 so was really too early. I enter red my mobile number when I ordered and a completely different number was on my receipt which the delivery driver was ringing to no avail. I ordered a white chocolate and caramel cookie dough that comes with ice cream, received a cookies and cream cookie dough with no ice cream. Ordered breaded chicken strips and they were in some sort of batter, not breaded at all. Very disappointing.

On app said enjoy your food when hadn’t even arrived with us so I called the restaurant and it said it was on its way. I asked how long and he said 15 mins, disappointed food was late was cold and not how it is at a restaurant and app was a touch of a button and to not reassure us where our food was.

Only downside delivery driver asked for cash even though I had already paid

Very unhappy. Food arrived 45 minutes late. Food was stone cold. Customer service from the staff at the restaurant was awful, the way they spoke to myself and my partner was horrible.

After waiting 10minutes past the estimated delivery time I called the restaurant to enquire where my delivery was only to be told the driver was on his way & then the phone went dead!! My food arrived 10 minutes later. Although it wasn't cold, it wasn't as hot as I would've expected (I live a 5 minute drive from the restaurant) the nachos were upside down, so the cheese was stuck to the bottom of the box with the greaseproof paper sat on top (it's quite obvious which way up the box should be) the bbq chicken wings were quite plain & there was no added sauce. Cheesy garlic pizza bread didn't have a lot of cheese. Mac n cheese was tasty as always. Quite disappointed as my previous orders have been fine, I know its new years day so staff are possibly not feeling their best after the night before but as I've paid the same price as previous orders I expect the same quality. Happy new year!!

Mac n cheese portion could be a little bigger but was still lovely. Cooked to perfection with generous flavours

Once again the drinks bottle was not brought despite leaving a reminder note and, you know, ordering and paying for the thing which should be enough!

Excellent service Much easier to order in just eat than on Pizza Hut website which was a mare! Lovely hot food and polite delivery driver Many thanks 😊

1 hour late and completely cold, tried calling the restaurant and no answer. Not ordering from here again

Food was late and cold very disappointed ☹️

Never got food delivered to me

Pepsi diet instead of 7up free and chicken wins instead of potato wedges. Both in the same delivery.

for was half hour to 45 mins late my all my food was dead cold, pretty annoyed really as i live 2 mins away from shop, this is not on the restaurant purely down to delivery driver prob taking to many orders than they can handle, but if i live 5 min away i expect my food to be hot and fresh esp when you paid 2o pound on it.

Nice staff and good pizzas. My order was delivered incorrectly but this was quickly rectified.

Ordered online and everything was ready for pick up on time and right away each time. What more do you want from a Pizza Hut

I made a mistake online with my pizza when I phoned pizza hut portswood man on other end was really really rude and put phone down on me. Will definitely be making a complaint.

Food was cold when it arrived with the toppings of both pizza and the cheesy garlic bread stuck to the lid.

Always great pizza. Always arrives on time or early. Food is always hot and delicious. Keep up the great work Pizza Hut 😁

Very good pizza but forgot my drink

Uf... Well... Potato wedges were cold and soggy, pizza was also cold, dry, overcooked and had wrong toppings. I'm guessing they previously made a wrong pizza and just decided to add some toppings and sell it off as the one I ordered? Either way not the biggest fan.

I do not like the pizzas,they come so cold and hard. All night did not sleep and feeling unwell. This is second time that I have ordered and no more!

Where do I start?! It was at least 15 minutes late. When it arrived, it was cold but also cremated. Honestly, one of the worst pizzas I’ve ever had. They also missed off the extra chillies. To make things worse, it cost £20!! Shambles.

Pizza came 15* min late,we know the pizza is good but this one was quite cold cheese was stiff and cold :'(

Food came really late, and wasnt even that good for the price...