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3.5

Based on 144 opinions finded in 2 websites

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Nº 650 in 876 in Southampton

CUSTOMERS TALK ABOUT DISHES WITH..pizzachickencheesecream
Score

comment_iconOpinions

Ordered pizza and side, side was fine pizza was bad too much cheese and sauce tasted nasty, you’ think they’d know how to make a pizza…

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David Isaac . 2024-09-20

MORE AT Google

Shocking. was supposes to arrive at 17.55. driver turned up 18.54. Called restaurant twice to query not helpful. When food arrived stone cold, had to warm up in microwave. absolute shambles

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Chris . 2024-09-13

MORE AT Just Eat

The order was nearly an hour late. We had to call the restaurant twice. Also one of the boxes was split on one of our pizzas when it arrived.

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Rochelle . 2024-08-23

MORE AT Just Eat

Was given wrong ordered (half my orders worth) gave the place a call up to a rude “manager”. She said nothing we can do and ended the phone call. Also have a pizza with pineapple on and one of the people that was supposed to be eating it is severely allergic to pineapple

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ciana draper . 2024-08-08

MORE AT Google

Always had a great service from this staff

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M Saad . 2024-07-25

MORE AT Google

Good Experience From Portswood Staff Ordered For Collection xx

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Muhammad Shahbaz Haider Hamdani . 2024-06-02

MORE AT Google

Got Perfect Pizza Today From Portswood Branch Xx

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mandeep dahiya . 2024-05-23

MORE AT Google

Very good behavior of staff and I love their services also

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Sameer gaming . 2024-05-23

MORE AT Google

Had An Experience Of Eat In At Portswood Pizza Hut Eat In Area Was Nice And Clean Enjoyed The Food.

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Muhammad Rameez . 2024-05-22

MORE AT Google

Upgraded my pizza for free, nice and warm and delicious as always love this pizza hut!

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Sacha . 2024-05-12

MORE AT Google

Love to order from Pizza Hut as food is awesome and delicious every time and Drivers are very friendly and always deliver food on time

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Bhavna Malhotra . 2024-05-10

MORE AT Google

I use to be a frequent customer here cause they do good pizzas but there is one member of staff with a little mark on the right side of his face. who clearly has a attitude problem quite rude and passive aggressive you know if he doesnt like you cause your made to feel unwelcome. just a couple of nights ago he snatched the money out of my hand rather than just take it and he aggressively sliced my pizza twice whilst giving me a dirty look at me for w.e reason then started to slice it properly and more calmly about a few slices later with his slicer and then aggressively put the pizza in my hand I didn't say a lot or make a big deal but I felt really uncomfortable after tonight and night before I aint going back there again. SORT YOUR ATTITUDE OUT!!

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Billy Welch . 2024-05-04

MORE AT Google

Great value box meal for £4.99, 6 slice pizza with fries. Ordered online for collection and it was ready 10 minutes ahead of time. Anu was super friendly on pick-up.

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Katrine Moran . 2024-04-27

MORE AT Google

Poor experience through and through. No explaination on what was going on and was 20 minutes later than the expected time

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Sophie . 2024-04-24

MORE AT Just Eat

Loved The Food Portswood Pizza Hut Is Love Ordering From 8 Months

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NIRAJ THUMBAR . 2024-04-22

MORE AT Google

Order For Delivery Loved The Food Always Loved Ordering From Portswood Pizza hut

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MUHAMMAd Hussnain . 2024-04-21

MORE AT Google

Pizza hutt portswood best pizza shop in Southampton Hot food Friendly staff Fast delivery service Highly recommended 🫀

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Naveed Hussain . 2024-04-21

MORE AT Google

Friendly and speedy service from Anu

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Colm Quirke . 2024-04-18

MORE AT Google

Had The Order For Dine In Brilliant Service

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Mandeep Dahiya . 2024-04-14

MORE AT Google

Rapid Service Co-Operative Staff Enjoyed My Lunch

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Zain Gujjar . 2024-03-17

MORE AT Google

pizza and order is correct but we're missing dips. wish everything came

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Jasmine . 2024-03-16

MORE AT Just Eat

Exceptional. One of the best pizza in town

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Abhishek Rao . 2024-03-02

MORE AT Google

very good experience best food 🌸

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Preet 306 . 2024-03-02

MORE AT Google

Always I see that pizza is totally fresh and healthy as well and most important thing is I always have a my pizza on time never delay and I think whenever I ordered from Pizza Hut they never disappoint me anytime.

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Ashish Kagra . 2024-03-01

MORE AT Google

hot and delicious pizzas and friendly staff…. Appreciated and highly recommended ❤️

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Naveed Hussain . 2024-03-01

MORE AT Google

Everything is Super Perfect from Staff to Food . Food is Very Hot and Fresh and Quick Service as well !

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Zia ur Rehman . 2024-02-25

MORE AT Google

Pizza is so delicious. Packed very well and delivered on time. Delivery driver Aman is very friendly

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Swafvan K S . 2024-02-25

MORE AT Google

Amazing place, very good customer service, all the staff is extremely kind and understanding, they compensate if anything is wrong from their side. Definietly would suggest ordering from this place.

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Bria Shetty . 2024-02-24

MORE AT Google

Very tasty pizza quality is good customer service also.

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Anudeepika Gummallapu . 2024-02-24

MORE AT Google

Very good place, nice atmosphere, kind staff and extremely helpful. Definitely would recommend this place.

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Gurdayal Singh . 2024-02-24

MORE AT Google

It is the Standard taste as we expect from Pizza Hut. Delivery on time. 👍😋

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Connie . 2024-02-13

MORE AT Just Eat

was VERY greasy so much so it had soaked the cardboard box had they not put in the grease absorbant paper under the pizza it would have been dripping. other than that items arrived hot and on time

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robbie . 2023-12-26

MORE AT Just Eat

Awful experience. Pizza didn't arrive and when I called to chase it, the person I spoke to was unable to tell me where my order was or when it would arrive. All he kept saying was next time he would give me a free starter. Then he put the phone down on me

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S . 2023-12-08

MORE AT Just Eat

Pizza cold, paid for extra sauces didnt get any

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marcio . 2023-11-09

MORE AT Just Eat

Food was expected to arrive at 18.40. Eventually got it at 7.55. Apparently the driver couldnt find my location despite having the postcode so gave up. Didnt bother to call me. Had to call Pizza Hut up as got a "delivered" notification. Did get a complimentary ice cream but utter shambles.

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Chris . 2023-10-21

MORE AT Just Eat

The driver could not find my house despite being given clear instructions then pretended to have called me. When I called the restaurant they took a view that it was my fault

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Damian . 2023-10-19

MORE AT Just Eat

Food was okay. Its been better. Delivery driver has difficulty finding us, even though we have ordered before.

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Kayleigh . 2023-10-04

MORE AT Just Eat

Tasted amazing 😜🫡, delivery driver was nice and friendly 😁

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Amanda . 2023-09-29

MORE AT Just Eat

Pizza came fast and really hot :)

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C G . 2023-09-29

MORE AT Google

The pizza was cold, and the service was pretty slow . If I had to choose from going to Domino's or Pizza Hut, I would go to Domino's because it's cheaper most of the time and has better deals than Pizza Hut and the service is much quicker

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Alan Alan . 2023-08-31

MORE AT Google

Was watering and raw , could not enjoy at all , some new person made , I don't know , disappointed this time

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Krishan Khurana . 2023-08-11

MORE AT Google

Very tasty pizza! Great value for money too!

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Rosie Byron . 2023-07-25

MORE AT Google

I did not get the ice cream with my cookie dough. This is the second time this has happened

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Nicola . 2023-07-19

MORE AT Just Eat

On time but got my order complete wrong & put on Vegan Cheese! Ended up throwing it it in the bin!

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Sharon . 2023-06-27

MORE AT Just Eat

First time using Just Eat. Very good experience. Thank you.

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Helen . 2023-06-10

MORE AT Just Eat

Paid extra for 2 big dips, they didn’t give us it. Rang the store and the guy was so rude saying that it was in the box when it wasn’t, pretended not to hear me and put the phone down! Shocking customer service!!

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Rocky . 2023-06-02

MORE AT Just Eat

Only good marks are for how quick delivery was. Melt was burnt to the point it was inedible and the ice cream had been melted and refrozen or something so it has an awful crystallised texture. Wanted a treat due to a bad day and ended up with completely wasted money and no lunch, thanks pizza hut 🙄

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Laura . 2023-05-23

MORE AT Just Eat

Shoutout Singh the delivery driver, delivered quicker than the estimated delivery time and was very friendly! I tried to do the staff survey on Pizza Hut website but the survey code on my receipt didn’t work.

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Olly Morley . 2023-04-29

MORE AT Google

Hot and delicious. Thank you for the tasty food :D

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Wendy . 2023-04-26

MORE AT Just Eat

Food was alright. Long wait for order. Can’t track order on app

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Bee . 2023-04-25

MORE AT Just Eat

Very good customer service, the best pizza in Portswood. Waiting time - "normal/standard". If the waiting time is longer, it means a large number of orders, which only confirms the quality. Special thanks for another good dinner to Srujan, thanks to which the ordering time is reduced to practically payment.

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Michael Michal . 2023-04-03

MORE AT Google

Great taste however it was very greasy.

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Ella . 2023-03-07

MORE AT Just Eat

Very bad taste and the pizza was not fresh. Never recommend anyone

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Dr Susmita Naskar . 2023-02-05

MORE AT Google

Delivery was extremely slow and driver began to argue when he arrived instead of giving food

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johan Khaira . 2023-01-30

MORE AT Google

Delivery was 40 minutes late. Both Liza were cold. The veggie one had a piece of chicken on it. Had to call several times as they kept putting the call on hold to managerAhmed who offered to remake and send them but we had waited so long and my veggie partner didn’t trust their preparation practices if they had allowed Chicken on a vegetarian pizza. Had to fill in Pizza Huts laborious online form to complain. Not. Good experience.

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Kevin Macdonald . 2023-01-01

MORE AT Google

20 minutes late without any explanation, pizza arrived and was pretty much cold. Bare minimum amount of toppings and my mac and cheese side was also cold. No garlic and herb dip either which your supposed to get with every order of pizza. Plus the box had been squashed so my pizza did not look particularly appealing. Extremely dissapointing, will not be going here again.

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Chris V . 2022-12-17

MORE AT Google

Once again I'm disappointed. This time they have not even delivered can not comment on the food as I didn't get any had no option not to put atleast a star for food I didn't get and i love pizza huts pizza food. i was proper starving aswell grrr

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Vinny . 2022-11-29

MORE AT Just Eat

Food turned up late, cold, all squished over the place. Shocking.

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Chris . 2022-11-25

MORE AT Just Eat

My delivery man Harry was amazing!! He was so friendly and even chased up on a missing pizza for me that I didn’t get and delivered it so quickly, he was lovely!! Super good service from Harry !!

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Soph Tillon . 2022-10-17

MORE AT Google

Worst pizza hut ever run by extremely rude people DO NOT EAT from here

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shane kimber . 2022-09-19

MORE AT Google

Pizza I ordered was missing two of the toppings, also received a second pizza I didn’t order which is totally wasteful. Worst Pizza Hut I’ve ever had, sauce was gross everything tasted bad & arrived early.

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jodie . 2022-08-05

MORE AT Just Eat

Apart from having one of their supreme pizzas and bbq chicken wings as a side order, pizza hut was able to offer me a choice of one of their Ben&Jerry's ice creams as they didn't have the green leaf salad that they do. As a customer, I was very content and pleased knowing that I was more in control of my order, allowing me to choose what flavor ice-creams they had.

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Thandy . 2022-06-04

MORE AT Just Eat

Scam artist tried to charge more than advertised on Pizza Hut website. When questioned laughed at me and hung up.

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Ryan Howell . 2022-05-30

MORE AT Google

So my order was an hour late.. when I called the restaurant they said that the food was ready but they had no driver.. they said they had to wait for a just eat driver to be assigned.. when the driver turned up eventually he said he was actually a Pizza Hut driver.. so they lied to me!! I rang again about 20 minutes later and they said our food had just left which means our food was sat there for at least 40 mins before it even left.. the food was cold.. there was no dips that we had ordered.. I’m seriously not happy and the food doesn’t even taste that nice so overall it’s been a horrible experience and I will definitely think twice before using them again!!!

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Jackie . 2022-04-28

MORE AT Just Eat

No vegan options. At all. It’s like going back in time to when there was no global warming and it was ok to kill for pleasure.

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Andrew Cox . 2022-03-13

MORE AT Google

I drove from North Baddesley to collect my order from Portswood, having ordered a Beyond Three Meat Three Cheese. When I arrived home I found that I had a pizza with one Beyond Meat and peppers. I called the branch to tell them and they proceeded to tell me that this was what I ordered, as on their receipt it said Beyond Meat Supreme. That pizza is not even an option on the menu! I was also told on the phone that they only had the one type of Beyond Meat. I should have been told this at the time of ordering. I was offered another pizza but was expected to drive out to collect again, to spend another 30 mins in the car, only to still not have what I wanted. Not a great experience in my opinion.

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Christy Dickson . 2022-01-20

MORE AT Google

Ordered food to arrive at 6 and it arrived 5:45 so was really too early. I enter red my mobile number when I ordered and a completely different number was on my receipt which the delivery driver was ringing to no avail. I ordered a white chocolate and caramel cookie dough that comes with ice cream, received a cookies and cream cookie dough with no ice cream. Ordered breaded chicken strips and they were in some sort of batter, not breaded at all. Very disappointing.

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Alice . 2022-01-18

MORE AT Just Eat

On app said enjoy your food when hadn’t even arrived with us so I called the restaurant and it said it was on its way. I asked how long and he said 15 mins, disappointed food was late was cold and not how it is at a restaurant and app was a touch of a button and to not reassure us where our food was.

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Amanda . 2022-01-09

MORE AT Just Eat

Only downside delivery driver asked for cash even though I had already paid

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Ben . 2022-01-05

MORE AT Just Eat

After waiting 10minutes past the estimated delivery time I called the restaurant to enquire where my delivery was only to be told the driver was on his way & then the phone went dead!! My food arrived 10 minutes later. Although it wasn't cold, it wasn't as hot as I would've expected (I live a 5 minute drive from the restaurant) the nachos were upside down, so the cheese was stuck to the bottom of the box with the greaseproof paper sat on top (it's quite obvious which way up the box should be) the bbq chicken wings were quite plain & there was no added sauce. Cheesy garlic pizza bread didn't have a lot of cheese. Mac n cheese was tasty as always. Quite disappointed as my previous orders have been fine, I know its new years day so staff are possibly not feeling their best after the night before but as I've paid the same price as previous orders I expect the same quality. Happy new year!!

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Caroline . 2022-01-01

MORE AT Just Eat

Very unhappy. Food arrived 45 minutes late. Food was stone cold. Customer service from the staff at the restaurant was awful, the way they spoke to myself and my partner was horrible.

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Ebony . 2022-01-01

MORE AT Just Eat

Once again the drinks bottle was not brought despite leaving a reminder note and, you know, ordering and paying for the thing which should be enough!

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Sam . 2021-12-27

MORE AT Just Eat

Mac n cheese portion could be a little bigger but was still lovely. Cooked to perfection with generous flavours

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Caroline . 2021-12-27

MORE AT Just Eat

Excellent service Much easier to order in just eat than on Pizza Hut website which was a mare! Lovely hot food and polite delivery driver Many thanks 😊

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Gail . 2021-12-11

MORE AT Just Eat

1 hour late and completely cold, tried calling the restaurant and no answer. Not ordering from here again

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Samuel . 2021-12-04

MORE AT Just Eat

Food was late and cold very disappointed ☹️

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Sally . 2021-10-29

MORE AT Just Eat

Never got food delivered to me

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Cameron . 2021-10-15

MORE AT Just Eat

Pepsi diet instead of 7up free and chicken wins instead of potato wedges. Both in the same delivery.

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Cristina Cañivano Vallejo . 2021-10-14

MORE AT Google

for was half hour to 45 mins late my all my food was dead cold, pretty annoyed really as i live 2 mins away from shop, this is not on the restaurant purely down to delivery driver prob taking to many orders than they can handle, but if i live 5 min away i expect my food to be hot and fresh esp when you paid 2o pound on it.

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Mike . 2021-10-01

MORE AT Just Eat

Nice staff and good pizzas. My order was delivered incorrectly but this was quickly rectified.

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Abundance . 2021-09-15

MORE AT Google

Ordered online and everything was ready for pick up on time and right away each time. What more do you want from a Pizza Hut

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edgeboyo . 2021-09-08

MORE AT Google

I made a mistake online with my pizza when I phoned pizza hut portswood man on other end was really really rude and put phone down on me. Will definitely be making a complaint.

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patrick . 2021-08-26

MORE AT Just Eat

Food was cold when it arrived with the toppings of both pizza and the cheesy garlic bread stuck to the lid.

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Chris . 2021-08-07

MORE AT Just Eat

Always great pizza. Always arrives on time or early. Food is always hot and delicious. Keep up the great work Pizza Hut 😁

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Carrie . 2021-07-10

MORE AT Just Eat

Very good pizza but forgot my drink

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Fin . 2021-06-19

MORE AT Just Eat

Uf... Well... Potato wedges were cold and soggy, pizza was also cold, dry, overcooked and had wrong toppings. I'm guessing they previously made a wrong pizza and just decided to add some toppings and sell it off as the one I ordered? Either way not the biggest fan.

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Call me Evans . 2021-06-10

MORE AT Google

I do not like the pizzas,they come so cold and hard. All night did not sleep and feeling unwell. This is second time that I have ordered and no more!

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Anita . 2021-05-27

MORE AT Just Eat

Where do I start?! It was at least 15 minutes late. When it arrived, it was cold but also cremated. Honestly, one of the worst pizzas I’ve ever had. They also missed off the extra chillies. To make things worse, it cost £20!! Shambles.

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Steven . 2021-05-22

MORE AT Just Eat

Pizza came 15* min late,we know the pizza is good but this one was quite cold cheese was stiff and cold :'(

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Fiodor . 2021-05-16

MORE AT Just Eat

Food came really late, and wasnt even that good for the price...

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Arminas . 2021-05-01

MORE AT Just Eat

Food was late and luke warm due to late delivery

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Marilyn . 2021-01-23

MORE AT Just Eat

Gave up after 2 hours- avoid at all costs - Useless driver couldn't find where I was despite being in the middle of Southampton and having directions over the phone and WhatsApp. I called the depot and they decided to send a different driver as 'they lived in Southampton' the depot then lied to me saying the new driver was on the way. After half and hour I asked where he was and the depot gave me his number. I then find out the driver is only just leaving the depot. This is 2 hours later! I then cancelled and said I want a refund to which no one on the phone could help me with. So I am outstanding money from this depot. They are seriously Useles here. Avoid.

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Ross Wheeler . 2021-01-07

MORE AT Google

Dried out like a digestive biscuit

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Phil . 2021-01-01

MORE AT Just Eat

Sent pizza with wrong toppings. Phoned up, they denied it, then when I insisted they said they would send a replacement. Subsequently forgot about it. Whoever I spoke to was very defensive and insistent he didn't get it wrong. Thanks for the warning guys, I will just order from another branch from now on!

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Jack Smith . 2020-12-27

MORE AT Google

Too early. Quality is below the average. Thanks anyway.

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Van . 2020-12-24

MORE AT Just Eat

Excellent service, good quality of food.

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Koushik . 2020-12-12

MORE AT Just Eat

Took over 40 mins over delivery time

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Celine . 2020-12-05

MORE AT Just Eat

Marked as delivered, 20 minutes before actually being delivered. Turned up cold and tasteless. All around poorly executed.

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c b . 2020-11-28

MORE AT Google

5mins early and really tasty :) thank you

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Rosie . 2020-11-12

MORE AT Just Eat

I'm really upset, dehydrated from crying and the immense amount of salt from the food. Hope you're happy

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Seb Smith . 2020-10-26

MORE AT Google

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