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4.0

Based on 1.978 opinions finded in 1 websites

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Nº 405 in 731 in North Somerset

CUSTOMERS TALK ABOUT DISHES WITH..steakladychickencookedsteakspayoldroast
Score
OpinionsNoteGoogle1.9784.0

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Well done to Kaylea and Karen you were both amazing. Especially as you had to take care of the bar and also look after the wake.

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Tracy McTeague . 2025-05-12

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The menu looked great so I was looking forward to my visit with my partner. I ordered the club sandwich and he ordered hunters chicken. We felt there could have at least been peas added with the hunters chicken and the chicken itself was gristly and quite tough, he left half of it. My club sandwich was a dry baguette with chicken that looked like it was packaged pre cooked sliced chicken pieces. There were a couple of pieces of lettuce at the bottom and even less mayonnaise. I only ate half of it because I was hungry. The chips were nice however and the food came out quick. The staff were friendly and helpful, especially when I went to order via the app for dessert as we thought we’d give it a go (and we were still hungry from not eating all our food) but after a few attempts of trying the app which kept saying there was an error I went downstairs to order at the bar instead. This wasn’t the venues fault but a technical issue. The mint chocolate torte was ok, though the top part was a little slimy and fell away from the biscuit base. My partner said the trifle cheesecake was nice. It wasn’t a terrible terrible experience and we might try it again sometime and just have something else off the menu but at the moment we won’t be rushing back based on our first visit.

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SAS consultancy . 2025-05-11

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Food was fantastic and very reasonably priced. Staff very friendly and accommodating, one of he bar staff helped make sure my blue light discount went through as I was having issues with my phone. Place was tidy and clean and general atmosphere was welcomig and friendly, even with kids. Would definitely recommend. 10/10

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Craig Sagastume . 2025-05-10

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Always a warm welcome, Tracy is always friendly and helpful.

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Clive Percy . 2025-05-09

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Tried the ultimate southern fried chicken burger and it was lush! Can’t beat a hash brown in a burger. Served by Beth & Honey.

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Bethany Hughes-Smith . 2025-05-09

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My aunts steak was tough and fatty and I am not sure how you run out of something simple like cream for desserts ( especially as there is a shop right opposite!) Sp a few very basic things that let it down but overall food was okay

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Carly Pycock . 2025-05-04

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Here for a birthday dinner. Excellent service and food. Thankyou

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Mandy Ward . 2025-05-04

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Came here for food and a game of pool. Had the pulled pork loaded fries cooked by Jamie and was lush! Friendly quick service from Beth too. Can’t wait to come back!

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Jasmine Haines . 2025-05-04

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Very nice food great service for our party of 10...nice selection of ales too which where Very nice...definitely returning

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Keith Sully . 2025-05-03

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Great location, lovely staff. În need of refurbishment as it smell inside.

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bogdabrb . 2025-05-03

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My food came out fast and tasted good, i was served by the manager Beth who was very polite.

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Iain Walden . 2025-05-03

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Pop in for a quick pint, ended up having a burger as well. The burger was hot, came out fast and tasted really good. The service was good

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Steven Jolliffe . 2025-05-02

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Good food and good ciders. This is the second time we are here.

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Deelaka Ariyarathna . 2025-05-02

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Best service given by Beth & Tracey good service given

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kevin scott . 2025-05-02

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Staff very welcoming, especially Tracy, and also Beth, who were working under trying conditions. The pub has fairly recently abolished restaurant service in the upstairs area, with a reduction in dedicated waiting staff, leading to more casual drinkers in that area. With the ability to order drinks for table service, this means the regular bar staff are forced to leave the bar to take drinks upstairs. Inevitably this adds to the waiting time to be served downstairs. Tracy was working harder than ever, but still managing friendly customer service. This pub needs more Tracy's.

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John Court . 2025-05-02

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Had a really lovely meal today , recommend the jacket potatoes side salad really lovely

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kerry hayden . 2025-04-29

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Wow the food was amazing! my steak was cooked perfectly. My beer and food came out fast with great service

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Gordon Price . 2025-04-28

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Firstly when I made the booking, I advised that there were members of our party , that were disabled, and could not do stairs , so you can imagine my surprise when I got to the Summerhouse and shown to our table . When we last went the staff would take both your drink and food orders at the table. Not any more. You have to go downstairs and place the orders , I did not get all my meal that I paid for , they left an item off even though I paid the extra for chips . I am afraid because of the setup now we will not be going back . They have removed the carvery on a Sunday which was an amazing money earner.

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Debbie gorringe . 2025-04-27

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Excellent service, Ellie was great.

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Larry James . 2025-04-26

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Very nice premises. Attentive and pleasant staff. Nice meal at reasonable price. Gary Leigh excellent

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DENNIS ATKINSON . 2025-04-20

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Google lied. I gave it no stars. Nothing good. Why did it show 5 stars. Never to return. Update please

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Susan McNally . 2025-04-20

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Staff are efficient friendly and have always been welcoming. They work very hard to accommodate everybody’s needs.

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Aaron Johnson . 2025-04-18

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Served by Beth today, very friendly and helpful. Nice food will come again.

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Ricky Veale . 2025-04-17

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Lovely meals lovely and relaxed staff very welcoming and polite nothing too much trouble

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Helen Blakeway . 2025-04-17

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Very friendly polite staff. Especially Kaylea and Tracy. We will definitely be going again.

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Margaret Powles . 2025-04-16

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Nice pleasant lunch, ideal place to catch up with the sky diving ladies group

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Ness wilce . 2025-04-15

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Think this place is the best around Kayleigh and Tracy were amazing and the food was good to

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Kaylea Lane . 2025-04-15

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Not great. Seems understaffed at the moment.

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Ian Lewsey . 2025-04-15

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Went for lunch with a mate, Beth was brilliant and the overall experience was brilliant

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Ben . 2025-04-14

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Just went for lunch with a friend. Our server Beth was excellent and very attentive

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Alex Claessen . 2025-04-14

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Brilliant visit today, couldn’t fault it. Had some great ciders in the sun and a great meal. Will be back soon can’t wait! Thanks to Beth for making our visit wonderful

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martin mccreery . 2025-04-14

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Our company Weathered Oak Studios recently used the Summerhouse pub to do some interview filming for a local mental health campaign and it was the perfect place to do so. The staff were very accommodating and couldn’t do enough to help us. We will definitely use again.

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Abi Ackroyd . 2025-04-13

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Lovely staff, great atmosphere, and good NGCI/GF menu. My husband and I come here often for work during the day, or a meal. We're often served by Tracy who is always a delight!

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Katie Cox . 2025-04-11

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Lovely afternoon with friends sat in the outside area

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Lorraine Dinsmore . 2025-04-11

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A lovely pub but received a parking charge notice as I completely missed any prompts (accepting this is my bad) - have emailed the pub team in the hope the charge can be overturned given I was indeed a valid patron. Here’s hoping.

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Phil Sherwood . 2025-04-09

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We were treated to a meal by our granddaughter. We had a surf and turf and a sirloin steak. Both steaks were tough and full of gristle. Not tender as expected. The rest of the meal was like it had been cooked the day before. Very disappointed

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Robert Selby . 2025-04-08

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A great, friendly pub that immediately makes you feel like it is your local pub, no matter how rarely you get to visit. Great food and great staff. Our favourite eatery whenever we are in Weston Super Mare

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biggles tornado . 2025-04-08

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Cold beer with a good meal. Food came fast and tasted really good. Thanks Beth for the great Service

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Mitch Smith . 2025-04-07

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Came in for the second time after work. The is always really good. Order on the app, food and drink both came out fast. Food was hot and tasted really good

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Gareth Ford . 2025-04-04

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Had a meal here with the family they all loved it. great service and our food came out fast and hot

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Connor Whitehead . 2025-04-04

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Always a great stop off after a long day, staff are very friendly and happy to help, good and quick service. Food is always excellent, plenty of events organised, super place to spend an evening. Cheers!

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Dave Bailey . 2025-04-03

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My husband, our dog and I always go to the restaurant and we really enjoy it. Congratulations on the good service!

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F . 2025-04-03

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Went here for the first time on mother's day. It was the only place I could find that wasn't fully booked. Perhaps my experience here will help to explain why this was the case. The pub's layout is interesting but maybe not ideal for carrying food up to various levels to diner's tables. The app and QR code method of ordering food and drinks is a huge time waster, I wish to see the end of this total gimmick very soon. Not all of the drinks are on the app and those that are sold out will be notified to your table eventually, wasting more time. Same issue with the food on the menu. Which brings me to the matter of the food. It was lousy and looked nothing like the pictures on the menu and the menu lied about the meals content, ie one large pig in blanket is not a 40mm long chipolata with a smear of bacon down one side of it . Extra large roast dinner is the same ta standard, it just arrives on a bigger plate with the same micro gravy boat. The fried egg on the gammon was probably fresh earlier in the day, but now it's latex. Yes, it really bounced. This level of catering is below the standard of 1970's school dinners, I'm not joking. So there are a few faults with this venue. The app and the time it takes to sort out what is actually is available for sale. The delivery time for food to reach the table and finally the food quality, which is abysmal. I'll never go there again.

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Gary Seven . 2025-04-01

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We went for Mothers Day, there was 9 of us. Despite us being a big group, service was fast, food was hot. Everyone enjoyed their meals, even my fussy 6 year old.

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Simone Tucker . 2025-04-01

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Certainly won't be eating here again staff seemed to be under trained regarding allergies poor service missing food cold food sticky tables certainly sums up Weston Super Mare

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Mike Crisp . 2025-03-30

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Nice place usually - bar staff great. Steak took an hour and a half and was well done, not medium rare as ordered. No onion rings either as the menu promises. Had to scran as needed to catch a train but jaws aching from the steak still.

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Josh Singh . 2025-03-29

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Popped in this morning for a coffee, was served by Kaylea who was really friendly and welcoming. Thank you!

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Claire Barclay . 2025-03-26

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A friend and I went for lunch on Saturday was met by a lovely gentleman called Gary what a lovely chap full of laughter and smiles nothing to much trouble very welcoming will definitely be back once again thank you for a great experience Gary E

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Donna Jane Reynolds . 2025-03-24

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Absolutely brilliant place, went to quiz night. Food was wonderful and service was fast even with how busy it was! Great atmosphere 10/10

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Dan Pash . 2025-03-23

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Absolutely amazing service. I have a few allergies and dietary requirements. But the manager, Beth, took me through my options and was very kind!!!!

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evie rose . 2025-03-23

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There was 6 of use that went for lunch on Saturday lunch time the service was excellent the food was great and nice and hot ,we decided to have dessert which was lovely too,a big thank you to Gary E for a warm welcoming and nothing was to much trouble 😀 we will be back.

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Wendy Edwards . 2025-03-23

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Beth delivered great service during the recent quiz night hosted by Sam.

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Sophie Knight . 2025-03-23

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Lovely vibe , staff were polite and friendly. The food was outstanding. Definitely will come back again.

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Elly Jolliffe . 2025-03-22

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Fantastic service very good food the staff always willing to help 😀 Big shout out to Gary E and Beth lovely homely place to be .We'll done

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gary Edwards . 2025-03-21

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We went for the new quiz night here yesterday and had a great evening. The new landladies are so friendly and could not have been more welcoming. It had gone downhill before, so numbers of customers had dwindled. It would be great to get more customers for the quiz. Will be eating here before the next quiz which is to be Monday 24th March.

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Lesley Dockrell . 2025-03-20

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Love coming here!! Amazing food and the service is great! After having a lovely family meal and being served by Beth and food delivered by ruby, the staff made us feel beyond welcome and accommodated! Beth is doing a great job with her staff, you can see she is putting her all in making the pub a success! The pool table is a bonus, cheeky game after food made the night. Thank you again for an enjoyable night, will be back again for definite

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Layla Saunders . 2025-03-19

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Chicken and bacon club, not much can go wrong with this. Still enjoyable.

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Jerry Crowley (Jc) . 2025-03-18

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Fantastic service with manager, was doing four people's jobs

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john penn . 2025-03-18

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Great atmosphere and a really good choice of food and drink. Everyone is amazing that works there and so friendly. The food and drinks are top quality and I’d highly recommend

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Gary Barron . 2025-03-18

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I am speechless I don’t really know what I was served!

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Paola Bernardes . 2025-03-17

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It is really terrible that they have now stopped taking orders at the table and you have to either use an App or order at the bar which can take an age. Items that we required did not appear on the App which we had to ask the staff why, we were told that they were not currently available, so it is easier to leave and go elsewhere. Please go back to the way it was with personal attention.

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Kevin Roberts . 2025-03-15

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Food was cold, very expensive. Send my food back as it was cold and it came back out colder. Would definitely give it a miss

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kyle cox . 2025-03-15

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Came today with my family and was pretty much served child’s portions and the burgers were very dry and hard. Was so good before I don’t know what’s happened!!

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Dolly White . 2025-03-14

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Took my mum out for some lunch and it was lovely. Food was delicious and the gentleman, Jamie I believe, serving us was so friendly!

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Kira Manville . 2025-03-14

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Fantastic service from Tracey as always today!! I only come in because Tracey is here. Great welcome always knows your order and the only person who ever does a check back to make sure everything is ok!! Tracey is an amazing member of staff and it’s funny because if I’m unlucky enough to come in on her day off there are always more members of staff on and visible than when she is on her own so that says it all really !!

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Sharon Louise . 2025-03-12

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Exceeded our expectations. We will definitely be back. It might even be our choice Public House. Thank you and well done to all the Team.

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Adrian Pace . 2025-03-12

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As usual service by Tracy was exceptional as always on her own working not only the bar but tables and customers

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helen lowe . 2025-03-12

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Great value food and looked after well Tracy as always. She has amazing customer service skills with everybody no matter how busy she is. Always smiling and cheerful. Wonderful asset to The Summerhousr

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Jo and Mart Hull . 2025-03-09

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Came here with friends Tracey the barmaid was a delight polite friendly was very professional and helpful informative and polite will be visiting again

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Jsh Morton . 2025-03-06

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What a great experience ! Got served by Kaylea who was really helpful. The tasted amazing and came really fast

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Jason Jolliffe . 2025-03-06

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Met such a a lovely member of staff today, Tracy. She's carrying the whole premisis ALONE and every customer here has been more than satisfied with her hospitality. This wonderful lady has catered to customers from the food, to the drinks. Never met such a kind and friendly person in a bar. I hope the manager can support her with another member of staff to help because running 3 floors, kitchen and bar is impossible alone... Yet Tracey it a hero for managing it all. The staff here are certainly the highlight of the place. Hopefully they're valued more than they are now.

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Jessica Wheeler . 2025-03-06

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Came in for Sunday dinner. The new Sunday dinners were really good. The roast beef tasted really delicious and would come again

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Leanne Price . 2025-03-06

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Staff couldn't be more helpful, the place was clean, food good and service first rate

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Julie Richardson . 2025-03-05

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Came last night as a family of 7 and everything was perfect from the moment we came in. Our waitress Ruby was lovely as well and helped us with using the app. Food was great and was also hot when it was served to us, will definitely recommend and will be back!!

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Bea . 2025-03-04

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I went into the this pub/restaurant. I was greeted by this lovely behind the bar i’m pretty her name is Ellie. she gave me great service and was very welcoming. I appreciate her kindness.

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Renay M.Myurvet . 2025-03-03

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Great pub with friendly staff especially Ruby had the new plated up roast which was a great new addition to the menu. Me and my family really enjoyed it.

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Grace Hewer . 2025-03-03

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I had an excellent meal here today my server lexi was really polite and helpful I will look forward to returning :)

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Lewis Mansell . 2025-03-02

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Very nice pub with warm, friendly service from bartender, Ellie. A good range of activities. Would come again.

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Emmjay . 2025-03-02

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The staff were very helpful and welcoming. Beth went out of her way to accommodate my mother's mobility issues. Lexi was friendly and helpful when taking our order. The food was delicious and came in good time.

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David S . 2025-03-02

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Had a meal here which was really nice. The food was hot and service was very quick. The bar staff were really helpful as well as Beth who took my order and Ruby who served my meal. Will definitely be back.

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Ruby Parker . 2025-03-02

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The food was lovely, the waiter lexi was friendly,Helpful and kind, it was a good atmosphere and everything about the place was lovely

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Alfie Jeffery . 2025-03-01

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Lovely pub with excellent service from the bar tender ellie. The pool table and darts were also very good

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Duggie Marshall . 2025-03-01

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Lovely pub, very nice on the inside and great service from the bartender Ellie, would recommend going here!

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noah “noah.ferson123” Ferson . 2025-03-01

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Time well spent at this local pub with a lovely atmosphere and warm welcome from the bar tender Ellie. Would highly recommend, Pints were reasonably priced and they had some I had not seen before.

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Georgia Magromallis . 2025-03-01

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Amazing experience at the bar with plenty of activities (darts and pool) introduced by the bar tender Ellie. Amazing experience all round will be going again and definitely recommending.

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Finlay Rock . 2025-03-01

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New pool table is a good touch and excellent service from Ellie.

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Travis C77 . 2025-03-01

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Amazing service food was lovely and quick despite us being a big table. Accommodated my needs (burger sauce x7). I feel like im on top of the world and am ready for my trials ahead!

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emma bazelll . 2025-02-28

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Very good service from Tracy and Beth. Always polite, always cheerful. We very much like coming back here.

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Magdalena Staszkiewicz . 2025-02-27

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This lovely lady called Kaylea was working behind the bar and was friendly and even told us about the cool hand cup but unfortunately I am no good at darts or I would of played but overall it was a lovely experience

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Natasha Williams . 2025-02-26

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The pub is really good and looks amazing and so is the food. Kaylea was working the bar she knew how to help me with an allergy that I have and showed me how to find which meals I could eat safely. We will definitely be back.

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Julie Lane . 2025-02-25

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I love this pub! It’s a real balance of decent food, a range of ales and friendly staff. Beth and her team are always happy to help, and we are always greeted with a smile 😃 The pool table is a great addition and it was good to see a crowd enjoying a game on Sat night. We have always had pleasant visits, and would recommend a visit, whether you’re with a bunch of friends or looking for a cozy corner for two. Well done Beth, you’ve made a real positive change to this pub. We will be back!

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Sarah Hughes . 2025-02-25

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i came in today and found out one of the servers had the same name as me! the pub is quaint and warm the staff are lovely Sienna Gary and Karen were all amazing 10/10 would recommend and the new menu is lush x

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Sienna Newmam . 2025-02-24

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Lovely pub, had the hunters chicken, sienna kaylee and honey were all lovely x

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sienna bateman . 2025-02-24

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Ordered by app, 1 item unavailable so chose a cheaper item - no refund of difference made. All steaks over done. Staff were friendly and polite, service was quick and efficient

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Leanne Launchbury . 2025-02-23

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I have been coming here for several years now. Cant fault the place. Good food, good relaxing atmosphere. I brought my mum along and she also approves! Good service and friendly staff. Special mention for Tracy who usually serves us, who always goes above and beyond.

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Jay Osborne . 2025-02-21

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Lunch deal-not a deal at all. £8.50 per head for a smaller than child's portion. Egg overcooked and still served with the smallest loin of bacon/gammon I've ever seen. Could count the chips on the plate. Not a deal for the customer...a cut price deal for the profit making pub. Crap quality and tiny portions for the price. We could get 2 for £12/13 in most pubs and have a much better portion size.

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Donna Hill . 2025-02-20

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Beth and the team are amazing! Quick service and a friendly smile is ensured coming here. We are here every week for hockey and wouldn’t think about going elsewhere.

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Callum Neate . 2025-02-18

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The pub was nice and friendly. The staff were friendly when they brought the food over. We asked if we could pay for a corn on the cob as my toddler dropped his on the floor during our meal, but the staff member didn't come back to us, so we didn't get another one. We stacked our plates for them to be taken back to the kitchen, and they weren't sat on the table for too long, but I expect it helped being sat right next to the serving hatch. The wait for our main meals wasn't too long. Which was good as we had 3 hungry under 3s! But the wait for the dessert was quite a long one. There were 2 highchairs by our table, which we needed to use and both were broken, so we did use one of them for the 2 year old, but the 10 month old just sat on his mums lap for the majority of the meal. Overall, it was a good experience. Prices were a little higher than expected, but the food quality and amount of food were good for the price. I did an online order, instead of ordering at the bar and I found that the full menu wasn't available online. There is a car park, which you have to put your registration on a tablet inside the pub to use, otherwise you will get a parking fine. It is very close to worle train station and on a bus route. Pub is large, over floors. There is an outside seating area and plenty of tables inside, but I did find that a lot of tables were reserved.

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Gemma . 2025-02-16

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5 of us visited on 11/02/25 for a meal. The food was great could not fault it. The staff were brilliant and very helpful. Must keep going

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linda sheppard . 2025-02-16

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This visit was no different from the last. All good was available. We didn’t have to wait too long and all food came out together and hot (we were a party of 11 inc. toddler). The service was excellent with smiles and nothing was too much trouble. I would highly recommend and would not hesitate to come again.

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Sue Langdon . 2025-02-15

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