Based on 16 opinions finded in 1 websites
Based on 16 opinions finded in 1 websites
Nº 367 in 689 in Northampton
Nº 10 of 14 Italian in Northampton
Opinions
Claims to be Mediterranean, Turkish & Italian when it is clearly solely Turkish. Tonight was our 38th wedding anniversary but it was like eating in somebody’s lounge with young children running around and a TV sat on the bar streaming the Euros whilst background music was still playing! No draught beer available despite illuminated pumps on the bar, so was served bottled beer. Our choice of wine was also not available. TBF the food served was very tasty but would certainly not recommend due to above issues and total lack of atmosphere.
Trevor S . 2024-07-05
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This was my second visit and I can honestly say that the food was first class - and such a reasonable price! The Portobello Mushroom starter was huuuge, and the baked salmon extremely tasty.
Caryll C . 2024-06-02
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This place is a gem. Great food, huge portions, reasonable prices. The food was so tasty. Specially Sheesh kebab with rice and salad. Also the Fresh Baklavas ❤️ Yummy We enjoyed our meals and time together there. Defenetly will be back.
Jana26 . 2024-05-11
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I only rate them 2 for good hospitality service the layout of the place is strange with tables arranged in a big open hall, lime you are in a traditional wedding.they have good hospitality in general the food , however, was utterly disappointing .We ordered mixed grills and the food was pre cooked and just heated and served for us. There was no way it would have been freshly done. dried out and became plasticy after cooling down . The hummus tasted off and looked dark and old, like its been old and defrosted . We left genuinely disappointed and not going back again
Danafmostafa . 2024-04-08
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The vibe was excellent. There kitchen was clean. Good space to sit. I loved their food. 10/10 will definitely recommend to everyone. The only thing I missed was the tea. Usually we get tea at the end of our meal at every Turkish restaurant. Please add that for your customers but other than it was perfect Alhumdulillah MashaALLAH.
Sana W . 2024-02-25
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We Went for a family meal on Saturday evening the entrance was crowded with smokers and cigarette ends everywhere. It certainly got worse from there very loud music inside so couldn’t hear each other speak and to top it all children were running around screaming and shouting and one even on a small trike, not really conducive for a meal out. We had children with us and even they were shocked. The staff didn’t seem to be bothered . Can’t rate the food as had a drink and left. To be fair the manager did apologize and said there wasn’t much he could do . Why are people so disrespectful to others surely a restaurant is for eating and a playground is for children to run and play in !!
Sarah C . 2024-02-11
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We meant to try this ages ago when it first opened and popped in today (a Sunday) for something different, The welcome was warm, the menu is comprehensive and its excellent value. The owner has clearly spent a lot on the decoration creating a beautiful ambience, I hope it works out for them. I’ll certainly return,
fatmore . 2024-01-21
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This was my third visit, 1st & 3rd with a friend, 2nd with Husband & I'm booking party table for my birthday later this month. Food is always delicious & plentiful, staff are all friendly & attentive. On one visit they miss-heard the starter order, but sorted it promptly & we ended up with free food. The choices are amazing, love both Italian & Turkish so it's heaven for me! The place is large & leans towards larger groups but each time I've been with just 2 of us, they have sat us at nice tables & we haven't felt swamped by the parties at all. I'm looking forward to being one of those larger parties soon though! Can't recommend this place enough, is now my favourite restaurant in town.
seymoreha . 2024-01-08
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Absolutely amazing place to eat! 10 of 10 for every single aspect of this meal and service! The food at Sultan's Kitchen is exceptional! Very tasty and well prepared and you can chose among many menu options. I love the service at the place and the chef and staff are so friendly with the guests and takes care to offer the best quality!Amazing family atmosphere, where on New Year's Eve the wonderful family of restaurant owners greeted the guests, found kind words for everyone and danced with us::)).Great atmosphere with really nice people.I highly recommend this place.I will come back here again and again.
Jelena J . 2024-01-04
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Great food great service Just lovely place when you can enjoy your time with friends and family ….!
Sia S . 2023-12-19
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First visit, Saturday evening. + Nice food, large portions + Staff attentive - Cold (freezing evening to be fair, but was seated at table next to drafty window. Many of 30ish diners had coats on inside!) - Loud music (of the family disco variety) therefore difficult to converse, children were having a lovely eve. - Vacuumous area. - Bright lighting. Not ideal for couples meal out, reminiscent of being in holiday camp entertainment clubhouse. Sorry, not for me.
Caroline S . 2023-12-02
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Six of us met up for dinner. Four of us got our meals quite promptly but the other two had to wait at least another 30 minutes for their food even though we did ask for the food to all come out together. Be careful if you have any specific dietary requirements! Dips came out with the bread and the waitress announced ‘all vegan’ , turns out one was a yoghurt and mint dip - don’t think she knows the difference between vegan and vegetarian! Could have been disastrous because one of us is dairy intolerant - so beware! Having said all that the food was really good - service not so good. Staff need more training.
Safari66744600494 . 2023-10-25
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Poor service for our group of 16. Food took over 2 hours to arrive. Small parties got served much faster. Some food was cold. Staff unsympathetic to our complaints. Staff knew we didn't drink (why else would none of us have ordered alcohol?), but offered free cheap fizzy wine as compensation for the poor service.
Debbie W . 2023-09-24
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A friend recommended this Turkish restaurant that had only been open a few months. What I didn't realise how large and spacious the room was but it also had two other floors with a private function room and another room for a soon to be open champagne and wine bar! The menu also included a separate section for Italian food so a considerable choice. To start my wife had Hummus which she found tastier than shop bought and I had the Halloumi with chilli sauce also very good. For mains my wife had the Sultan's Chicken in a creamy mushroom sauce with mash and I had the Lamb Sarma Beyti ( I think that's how it was spelt )! Minced lamb in a Tortilla with cheese, tomato with yoghurt and rice. Both delicious. No room for dessert portions were generous. Tried the Greek wine which was actually ok. Will be taking friends there in a couple of weeks.
phil j . 2023-09-19
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Beautiful settings, beautiful food and would definitely visit again. The customer service was top notch.
Glitter_bug08 . 2023-08-24
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Went here last night for the first time - and it won’t be the last. The food was delicious with really generous portions. The restaurant is spacious and attractively decorated. We were served by friendly, efficient staff. This is a new Turkish restaurant with a very appealing menu, including plenty of tasty vegetarian dishes. The restaurant deserves to do well. We’ll be back.
david b . 2023-08-06
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303 Opinions
An anniversary meal and chose what WAS a great restaurant The text sent the dat before stating that had to reply with name number and time of booking made over a week ago as it would not be confirmed till this detail was given. Welcome was not what had previously experienced there and not given a great table. Had to ask one of the four waitresses if we could order a drink 10 minutes after being sat down - wouldn’t have minded but there were only 3 other tables occupied. Ordered starter without ‘peppers’ I had to explain to the waitress what peppers were as in “bell peppers, the green, red, yellow, orange ones- bit worrying really was not asked if we had any allergies which was surprising as this is a repeated question you’re asked nowadays. After and hour of arriving for our reservation, ordering and finishing our starter the main came. My wife ordered smoked salmon and pasta, what arrived was cooked salmon in the pasta not smoked a totally different taste and flavour. I asked to check the menu and smoked was stated, we explained this to who appeared to be the head waitress, who could not comprehend the difference in cooked or smoked, no apology or explanation was given and we were only asked to reselect, lasagna was asked for. I had ordered and had a lovely veal Milanese, with salad, which I finished, my wife asked that hers now be cancelled as would not want to eat on her own as I was finished, minutes later a lasagne arrived this was duly returned and the bill asked for. Very unprofessional No apology Poor service A total and unfortunate change and a restaurant I will not voluntarily go to again Times are a changing and this is a shamefully wrong direction
491 Opinions
We've had icecream here over the years and whilst I've never been impressed, my memory got the best of me recently when I placed an order to make a birthday cake. I've communicated my concern via email and have yet to have a satisfactory reply, but I didn't expect one. The owner did reply asking me to call or send my number but email is eqiuvalent in this day and age and as I replied that email IS a satisfactory method of communication. Their error is my loss at the end of the day and I won't lose sleep over the fact that I received an open used tub of icecream and other sub standard flavours which had to be disgarded. That's a chance I took and my loss. However, I do feel compelled to leave an honest, open review based on my recent experience. So basically I ordered 6 tubs for delivery earlier this month. I never once received an email confirming the purchase. I was surprised because in this day and age, confirmation is not even a question. To make matters more confusing, I didn't receive an update on the order or a dispatch email. I had to send an email asking for an update on my order then I got a knock on the door a day or two later with the order. Communication was absent for this entire transaction until I emailed my complaint about a used tub of icecream they sent me. Basically I ordered the following tubs of icecream to make a layered icecream cake for an event: 1. Mint Chocolate - went into the garbage as it arrived previously opened and used, missing some icecream. I had to go out and buy Carte D'or Mint chip from Tesco which never disappoints. This is their blunder and I realize it's my word against theirs, in the end $5 tub of icecream is not enough for me to lose sleep over, so it's my loss since ten days has passed since an exchange of one email with the owner and no reply since. But you can imagine in my 53 years of life I've never received a used food product. 2. Peanut Butter - this was good with hard chocolate swirls in it. I used this in my icecream cake, it rated high in my opinion. It wasn't creamy but it was tasty if you like peanut butter. It's not quality peanut butter, but it's good enough. 3. Coffee flavour - this was good, honestly it was ok and I used this in my cake. It could be improved with a creamier icecream but it was satisfactory but not enough to make you say yum. Coffee flavour can hide any faults. 4. Cookies and Cream - I threw this tub out. It was bland at best, not creamy, not one piece of oreo cookie as detailied on the label. It was actually just chocolate sauce swirls in artificially flavoured vanilla. Save your money and skip this flavour for certain! I had to buy a replacement flavour at the store and opted for trusty Oreo brand Oreo icecream sandwiches for one layer of my icecream cake. Yum! 5. Chocolate - I threw this out after sampling. It left a less than desirable after taste in my mouth.I had to replace it with Carte D'or chocolate from Tesco which is always reliable. 6. Banana flavour - this is going to be a love or hate. One sample and it went in the garbage. IF you like and remember the taste of liquid banana flavoured penicillin, then you'll love this. I did not, it was replaced this with yummy Ben and Jerry's Bannanoffee which did not disappoint. I'm an honest, loyal person and I have no reason to speak anything but the truth with complaints or reviews based on experience. Gallone's should understand this is not a dig, it's simply an opinion based on recent personal experience. I should add that over the years when my son was a child, he was always a happy customer, but he would inhale any old icecream. My advise to future customers - It's fine for the kids. The parties at Gallone's always looked fun when we would have dessert in the restaurant. Cleanliness hasn't always been up to my standard and whilst their rating is satisfactory, you'd think they would want to strive for excellence but ratings and quality of icecream are just satisfactory at best. If you are looking for quality creamy icecream, you won't get it here.
981 Opinions
Thank you so much to Carlo and his wonderful team for looking after us so well yesterday evening and catering for the Dunstone Bennett Complementary Health Centre's 15th Anniversary. As always the food was delicious and plentiful! I thoroughly recommend Sorrentino's!