Prezzo in Northampton

Food was missing from my order. I rang to see if they could send it out but the lady I spoke to wasn’t bothered about helping me. She told me to request a refund. She also didn’t seem surprised that a mistake had been made. My chocolate cake dessert portion was awful, dry & tasteless. What a waste of time & money…

Staff very good and efficient 😊

The food is delicious and the staff are very friendly but one thing they should change, that cheap wine glasses

Very good service, amazing staff , specially Beatrice very amazing girl, everything was smoothly and without any long queues for serving costumers. Definitely i will come back.

Lunch with 3 grandchildren. Kids loved it. Big oven ! Food was pretty much as expected for high st Italian. Pizzas, pasta plus a few more dishes. Kids menu worked well. Service was excellent.

We had Olga serve us and she was really lovely

Thanks beatrice and team for the great service we had tonight💕 lovely food, we enjoyed our meals thank you🩷

Food was absolutely incredible and the service was amazing. Food took absolutely no time to come and the quality was great!

lovely staff, great game of rock paper scissors, very friendly, thank you beatricie!!

I had a great experience at Prezzo. The atmosphere was pleasant and the staff were friendly and attentive. Everything ran smoothly from start to finish, making it an enjoyable and relaxed dining experience. I’d definitely return.

The best Calamari and italian food in the world!

Beatricie was amazing and very friendly, we won in a game of rock paper scissors and got half our desserts free! Overall atmosphere and food was delicious.

Amazing time, incredible food and great service from Beatricie!! She was lovely, bubbly and made sure we all had a lovely meal and quick service!!

Had a very nice meal here. Great service from Beatricie!

Such a fun night! Regular visitors to this restaurant and love the staff. Beatricie was so patient with us last night, trying to work out our best cocktail deal, asking her 1,000 questions, couldn't decide what to eat and changing out minds several times. Absolutely loved the rock, paper, scissors game, what a brilliant thing to do, not just saying that because we ended up with two free desserts because our champ won, but because it was such a fun thing to do, never seen that anywhere else, well done Prezzo. Thanks to the chefs for delicious food and to the staff for superb service, see you again very soon, Carole and the gang x

Monica was so professional and helpful

Thank you for the lovely service and great food. Very pleased with everything!

Helpful staff especially Beatrice x

Lovely food, great service from Olga, reasonable price. Will be back

Saskia was our waitress today and was very helpful and polite will defo be back

Very quiet at the time which was great for us, quick service, and food good.

We loved our food And Ewa was the most professional,welcoming person who made the experience even more amazing x

Everything was brilliant, had two calzones, very veggie and very meaty. Both were delicious, waiters were incredibly friendly, checking in on us frequently but not too often that it was irritating, it was quiet, nice music, calm environment. a member of staff even gave us extra paper to doodle on after finishing the activities on the kids menu!🤣

Friendly staff, delicious food, good variety especially for kids and gluten free.

Amazing to have a number of gluten free options and my meal was superb. Used a 25% off voucher great prices!

Great service and food! Very nice atmosphere and the vibe. Thank you to Olga for taking good care of us!

We had a great evening at the Northampton restaurant. As always, the staff were very happy and pleasant, in particular, Beatricie who was our server. Despite our visiting being on a very busy warm and sunny evening and that it was the brilliant 99p Monday deal, the drinks and food were served with smiles and promptly. We would also like to say thanks to the chefs who cooked our orders to perfection. We visit fairly frequently and will continue to do so in the future. Well done to everyone.

Beatricie give us fantastic service. Very polite and attentive without being overbearing. Really made the evening.

Always a fabulous meal and time at prezzo Italian Northampton 10/10

Food was absolutely delicious we had mozzeralla & arancini balls for starters along with calzone and pea and goats cheese ravioli Our Server was brilliant although staff was a bit sparse .

Lovely meal with the kids. My son spilt his drink and Sascia cleaned it up and got him another one to replace it. My burger was delicious. Kids meal is good value for money.

Perfect for a late Monday dinner. Great friendly and efficient service as always. Relaxing atmosphere and tasty crab pasta and squid.

Me and my partner brought my grandma out for lunch and we had such a lovely time with gorgeous food. The staff were very accommodating to my grandma’s mobility issues. Our servers Saskia and Elva were absolutely perfect, such lovely girls :)

The food was good. Prezzos used to be my favorite chain restaurant around 2016. But dropped of it since then we try it only from time to time. Last two we been were in Bury st edmunds an MK. This was the best experience i had i years. 4* for added service to the Bill. I havent order it and i hare it. I have gave tip seperate as thought the service is good. Also ehu there is three toilets for female and only two for male its sexual discrimination... Hence 4* atar and not 5*

I had a lovely time at this restaurant! The food was absolutely delicious, and the atmosphere was warm and welcoming. A special shoutout to our waitress Olga – she was absolutely wonderful and made the whole experience even better. Her beautiful smile and friendly attitude really stood out. Highly recommend this place!

the food was really good, service is fast and the atmosphere is nice!

Great food, service fine but 45 mins wait for mains after clearing starters. Had to stop waitress and ask for a 2nd drink as service wasn't as attentive as we would've expected.

Great food friendly waiting staff - Beatrice. Chilled atmosphere

The food and service was excellent. Our waitress was polite and friendly and made us feel welcomed when we arrived and we're taken to our table.

Table of 13. Fast super efficient service!

Group of 14 of us and with only two waiting/serving staff they did extremely well. Food was pre-ordered and all was enjoyed without exception (inc. Gluten Free options).

I hadn’t been to Prezzo Northampton for years, and now I’m reminded why. While the food itself was good once it finally arrived, the overall experience was extremely disappointing. The main course took sooooo long to come out that I almost walked out. And it wasn’t that busy in the restaurant. What made it worse was the complete lack of communication, no apology, no reassurance, just silence. The service was shockingly poor. The staff were neither friendly nor accommodating, and the whole atmosphere felt strange and uncomfortable. I was seated with direct sunlight glaring into my eyes, making it hard to even see my food. No one offered to help or move me to a better spot. In contrast, my experience at Prezzo Leicester was far more pleasant. The staff there were warm and attentive, and the chef even went out of his way to make my favourite starter, King Prawns in Chilli Tomato Sauce, when I said I didn’t like the version with chilli butter. I won’t be returning to Prezzo Northampton. It was an absolutely unpleasant experience from start to finish.

Absloutey incredible really was, food was amazing , service was brilliant, Absloutey beautiful

Enjoyable, relaxing and good food

We went for Easter and it was so quiet but so lovely! Great food as always, great atmosphere and attentive staff. As the restaurant was quite empty it would have made sense for the waitress to stand at the end of the table to hear everyone and so every could hear her rather than behind people where they couldn’t.

Fabulous, Truffle Fryes with lasagne are the best combination. 👏👏

very nice meal, no complaints, always good

Spoke to 3 different members of staff, one on the way in, one who served as the drinks and took the whole order and the 3rd member of staff who served as the food, not one asked if we had any allergies, in fact we did have a allergy in the party of 4. We have eaten there before so we knew what was safe to eat, but the learning from this, customers safety comes first, even if you are busy

Really good pizzas however only downside was service was way too quick and we could have been in and out in 15 minutes if we didn’t stay and continue our drinks. Apprecaite we could have ordered starters / drinks to ‘long out’ the meal but not wanted on this day - have spent longer in McDonalds!

We visited our local restaurant in Northampton on a busy, warm and sunny Monday evening. As always, the staff were happy and greeted us with smiles and conversation. Although it was very busy, as it was the 99p meal deal offer night, our server, Beatricie was efficient and prompt with our orders of drinks and food. A shout out too for the chefs who cooked us some great food as usual. We visit fairly regularly and will continue to visit. Well done to everyone.

A pleasant early pre-theatre dinner. Tasty burger, crispy fries with salad on the side. Not the cheapest but good quality food and drink. Shoul out for the service and was impressed by the way they responded to my complicted coffee order and later taking the time to explain the bill without me asking.

Lovely food, friendly staff. Could not fault them.

Our waitress was delightful and very nice with the children. Service and food were both very good. We all enjoyed eating at Prezzo again after a break.

Upon arrival I was greeted with a disagreement as to what time I booked and the waitress had been argumentative and argued I booked for 8 pm when I had an email confirmation confirming the 8:30 slot. It was clear she was annoyed that we had chosen to dine at Prezzos. Upon seating the ornament case, which we were placed next to was thick with dust and we had flies flying around our table throughout the meal. The food tasted funny and not to our standards and the wine I asked for a splash of lemonade but was told they couldn't do this as I had to buy a bottle just for a dash! After ordering dessert the fudge cake was served cold and we weren't asked if we would like it heated up. No one approached and asked if everything was okay. The dessert plates weren't cleared off the table before I was greeted with my bill that I didn't ask for to be told they were closing now and needed to pay and leave! Horrendous service

We had a lovely meal again Prezzo has never let us down

Easy to do Italian, ideal for pre-theatre or an unplanned bite to eat. Price wise it works best on a fixed menu but is far from expensive. The Merlot is a winner too

Really good food and a very friendly and helpful waitress, and she's only been with you two days. Can't recall her name, but she was originally from Poland.

Food was excellent as always. Service was extremely slow at getting food out

Service was a little slow but overall had a lovely time and enjoyed great food! Thank you!

Don't get me wrong about the Atmosphere ! When in an Italian styled restaurant I (personally) like appropriate music in the background and some colour. However, I was there for the food - which was excellent. The service was very good too.

As regulars of Prezzo , staff go out of their way to welcome us , lovely food and staff polite and friendly, we love Saskia, would always recommend.

Horrible delivery driver spoke to me like rubbish on the floor made everything very difficult.

Fantastic place to dine out with Your other half.

I actually can't believe how downhill Prezzo has gone. I visited the Cardiff one in November and it was awful so I was reluctant to use my birthday voucher and re-visit this chain. However, my partner persuaded me. The Northampton one was just as bad and still cost us £45 for some olives, bread, 2 mains and 2 soft drinks. Prezzo means 'price' in Italian and the chain was called that because it supposedly offers people quality Italian food at an affordable price. The presentation was terrible and my food was burnt. There was no garnish or anything to make the plate look pretty. Just 2 things on the plate for £19.50 and both were tasteless. May as well have gone to a Hungry Horse and paid £6. The serving staff were amazing though, so have graded as poor instead of terrible.

Lovely Food. Great Service. Would visit again.

2 hours waiting time and the food was cold

very late delivery, pre-booked the meal for break time and food arrived after ir was finished.

Service was brilliant, food amazing, Beatricie very professional 👌, definitely will come back

They forgot to send the free pizzas as been on offer buy one get one free!!!

The only thing is that they forgot to send the 2 free pizzas as been on offer buy one get one free!!!

Fantastic lunch with exceptional service from Saskia.

Girly catch up & Dinner!! We were a large group, our waitress, Saskia coped well in fact she was brilliant - not only attentive, polite and super efficient - having to sort out our many dietary requirements (5 of us were vegetarian/ vegan) she was friendly and approachable nothing was too much trouble. Food was good, cocktails were great- will definitely go again!

Don't bother. Worst Prezzo have ever visited. So noisy, it was impossible to enjoy. Never again. Everybody shouting. Terrible ambience. My partner could not wait to leave.

Fabulous all round will highly recommend Prezzo .

Prezzo is amazing. Lovely food and great service it’s our favourite place to eat for a special occasion

Over 2 hours late and then wrong food delivered. Ridiculous

Food was lovely, although the kitchen closed early so almost missed out on dessert, it would be helpful if they made you aware of the times when you arrive to save disappointment.

Service was fine although the place was almost empty. Food was totally tasteless. Hummus was simply a white sloppy mess. My colleague had a dough twist which was also tasteless. Slow braised beef was cooked well but once again the sauce was really bland. Mashed potato was powdered...some of it not mixed well and we found dry lumps. Certainly not worth £20! I had a spicy pizza but apart from the chilies that gave it heat, there were no flavors at all. The tastiest thing I had was the cup of tea I ordered. And I would say that a tea bag in a cup, not even a pot, or even a pot of hot water to top it up....seems a bit steep for over £3. We didn't complain. Just will not be going back. What's the use of complaining in a chain like this?

Possibly the least friendly and least welcoming staff I’ve ever encountered. Very poor service. Food was Mediocre at best

I would just like to leave a review for our server Monica today she was so kind, patient and helpful such brilliant service and such a lovely person. Thank you!

Oh, dear, feel really sorry for the staff here. Never seen such a stressed out bunch of people. From the moment we walked in, with the coldest and least friendly of meetings including from the manager, to the person who seated us chucking the menus down on the table and leaving before we had even sat down, we got the impression that no one was happy or inclined to make us feel welcome. We ordered and ate mediocre tasting pizza and left as soon as we could. What a shame.

We had a great time at the Northampton Prezzo starting with a nice window table followed by great food and excellent service

In the city centre near the market and also close to the Royal & Derngate Theatre, good food and drink options and the staff listened to our Instructions as well. We had starters and main plus 2 bottles of wine and plenty of time to enjoy it. Would have been more cosy if it had been a bit warmer in the restaurant.

This restaurant is just a very short walk from the Royal and Derngate theatre so well positioned for refreshments pre and post shows. We booked a table online - approx two hours before we needed it - so that we had a guaranteed spot pre-theatre. Turned up approx. 20 mins early and were taken to our seats. It's a nicely laid out restaurant where many of the tables at the front can see the food being prepared and the pizzas in the pizza oven. It was a couple of days after Christmas and the place was quiet when we sat down but much busier when we left. We had three courses and most of it was very well received. The deep fried mozzarella was lovely as was the calamari (although the portion was bit stingy for the price). Mains followed - lasagna (no garlic bread included), pepperoni pizza and a child's meal (pizza also). Very nice and all tasty. One of us (me) also had the Pesto Gnocchi. I first tried gnocchi in Milan and it was heavenly ... I don't know if I've been spoiled or if I'm mis-remembering but this version, while pleasant, was nothing like the Milan version. I wouldn't have it again (from here), although I did finish it all on the night. Gelatos to follow were standard fayre but nice, nonetheless. The bill (inc the discretionary service charge) was c£110 for four us. Interestingly (and a welcome surprise). the server who came to take our payment offered, immediately, to remove the service charge if we would so wish. Normally, I insist on these discretionary service charges being removed - if we all allow it, it will continue to exist. However, I was so enamoured by this approach (and it was Christmas) that I allowed it remain and I paid it (although I did not leave anything additional). I wonder if that approach sees more people accept the imposition of the service tax. I won't be so soft, next time. :-)

Situated just a short walk from the centre of town, parking was easy in one of the multistories offering 2 hours free at the weekends. Service was good, especially on the last Saturday night before Christmas. Between the 5 of us we had a range of starters, pizza and pasta and deserts. Everything was finished and no complaints with the food. Two comments though; On a cold night there was a real chill each time the door was opened My seat was pretty much in the narrowest part of the path to the toilets - not the most comfortable.

I have ordered via Deliveroo today and got delivered wrong food . I have contacted Deliveroo and they refuse to refund so now I have no food and no money. The wrong order has been handed to delivery guy. Great service!!!

The starters were OK, service slow (and a huge very loud sweary table next to us ... staff did nothing) ... mains were m'eh at best ... I paid £19 for very overcooked pasta with watery 'sauce' (could have cooked it myself for about £2 ) ... I would suggest going elsewhere.

Good place with friends and family

The prezzo restaurant in the city of Northampton is not of a very high level, the interior is so-so, the food does not correspond to reality and requirements at all, they brought pizza and it felt like I was just eating bread, the prices for alcohol are very expensive (the owner of the restaurant probably has big debts), they brought a cocktail and in fact it's just a compote for 10 pounds. my advice to you as an expert is not to go to prezzo, I don't recommend it at all,

Caesar Salad was simple (wet) grilled chicken served over soaking wet lettuce with no discernible Caesar sauce or features (anchovies, croutons etc), with a quarter of lemon and tiny half garlic nan. Pizza was cold, minimal toppings and served with cold, floppy, fries. Delivery time increased by ~30 mins after ordering. Overall pretty poor, although the delivery driver was nice enough. Can’t recommend, won’t order again.

Nice Italian restaurant in the town centre. Reasonably priced, lovely service.

The anticipated time kept on changing. When I ordered the maximum was 50 minutes the food arrived two and a half hours after I ordered it

All the food was cold on arrival. Really tiny portion of my main meal compared to in the restaurant. Awful soggy garlic bread. Such a disappointing meal, not a happy customer at all.

The food was delishhh…..recommend for birthday Meals the pizzas were so good 😍😍 staff were really friendly and helpful x

Went here on a saturday before the theatre.One member of the party was gluten free,they provided a different menu,and our server was excellent understood! Food was great,was already full at 5.15pm,would recommend.

I liked everything, everything was excellent, food, service, staff. I talked with the manager Beatrice, a very pleasant and sweet girl, I recommend this place to everyone.

Had rigitone carbonara with my niece was delicious and staff member was really nice

The pizza was completely ruined/balled up and coming out the side of the box.

We went in for a pre theatre lunch today and it was great. Quick service, great food and I had 50% off food so it was even better.

Pretty good for a chain. Wouldn't say the desserts are value for money (very expensive for what they are) rest is good though