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4,0

Based on 70 opinions finded in 1 websites

3.5Ambience4.0Cuisine3.5Price4.5Service
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Nº 186 in 339 in Worcester

Nº 6 of 7 Italian in Worcester

CUSTOMERS TALK ABOUT DISHES WITH.. pastapizzachicken

Score
OpinionsNoteTripAdvisor704.0

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The best Italian food! My lasagne was perfect, my partner had venison ragu which again was perfect. The setting was stunning as well. Look forward to eating here again

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Lucy T . 2023-07-30

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Fantastic food lovely. Cosy, intimate restaurant. Best steak ever (I've had many!!) Desserts to die for. Beautiful decor. Booking is essential as food so good. Staff are lovely. Be prepared to climb up some steep narrow stairs as the restaurant is above the Lamb and flag pub which is in itself lovely.

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TrailBlazer821462 . 2020-08-24

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food was fabulous as was the service and beautiful decor and atmosphere created by the friendly helpful staff

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Go638037 . 2020-03-06

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Dined here with friends on a Saturday evening. Lovely attentive staff, great service. The food was delicious, very authentic Italian. Will definitely be returning.

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sharonbD7421AK . 2020-03-01

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Staff excellent, friendly and helpful. Restaurant clean and pleasant. Food good. I had a lasagne and also have had a lasagne at sister restaurant in The Tything Worcester and the lasagne at the Tything restaurant tasted much nicer.

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Sarah B . 2020-03-01

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10 friends out to dine on a Tuesday evening. We had booked in advance, [and increased the numbers once or twice]. Some of us had eaten here before, some newcomers. We were seated without delay, asked about drinks,starters, etc without feeling hurried...and allowed to eat and drink at our own pace. The food really is excellent and is referenced Italian/Sicilian. Go there for a light lunch, go for an expansive dinner...but do go there

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Forkinggeorge . 2020-02-21

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Excellent service 20/02/20, impressive wine, food was excellent with all four of us happy. Tiramisu was excuisite, will most certainly return

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WorldFisherman . 2020-02-21

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Small plates are fantastic for sharing and allowing you to try many more dishes. The calamari was beautifully cooked - light and delicate, the king prawns went splendidly with the picante sauce and the chickpea fritters superb. At 3 dishes for £10, great value so we went for puddings and coffees ...

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Lynn M . 2020-02-20

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We came for the set price lunch which seems good value. My husband ordered chargrilled chicken - this turned out to be chicken fried in bread crumbs - rather heavy with a rich mushroom sauce and chips. My sea bass was very good. The only dessert on the set menu was lemon sorbet but apple cake was available so only one of the three advertised desserts could be had. The wine was a reasonable price.

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safariUk . 2020-02-15

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Tasty Italian food served by attentive staff. We shared an “Italia” pizza (swapping the ham for mushrooms) and a veggie lasagne. Both were beautifully prepared and the pizza was thin-based with loads of rocket and garlic.

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paulash69 . 2020-02-08

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I went to Sugo for my daughters birthday I wanted somewhere different and wasn’t disappointed Everything was lovely from the staff to the food The only thing I would suggest to them If you know it’s someone’s birthday they would finish it off by a nice gesture of a drink or little something for the birthday girl It goes a long way and pays divedends in the end

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Paul N . 2020-02-07

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Lovely welcome by enthusiastic staff. Excellent menu although the starters seemed a little expensive. Good ambience, food, wine and service. Overall, an enjoyable evening had with friends

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nesskini . 2020-02-02

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The food here is simply average for the cost. The starters are way overpriced for the size and quality. The main was presented well, but somewhat bland. Even the wine was super light and nondescript. Whilst there is nothing wrong with the place, there is nothing particularly special about it either. The atmosphere is lovely and warm, and the service is okay (I had to keep asking the staff for little things that should've been done without asking). Style over substance I'm afraid. Certainly not offensive but we won't be going back any time soon.

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axlebart . 2020-01-27

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We called in on Tuesday evening. We walked on and were welcomed. We took advice on the wine and were pleased. We ate the Sea Bass and Veg Lasagne. Both absolutely delicious. The sea bass was served on a bed of spinach and a touch of chilli. Amazing food. Great staff!

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TomStaffs . 2019-12-11

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Spent a delightful time here with husband for my birthday, the food which was authentic was delicious and plentiful, service was very friendly, would recommend.

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Julia N . 2019-12-10

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We saw the restaurant, checked out the menu and went in. It was a cold day and the premises were cold, my wife had to keep her coat on, no real atmosphere, in fact only two other couples were in, and this being despite a very busy day outside (Christmas Market) and quite cold. Service was okay and the food was very good.

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bryanshear . 2019-11-29

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Went to Sugo for dinner with my partner and little niece. The service was absolutely amazing. My niece loved it there had crayons and some pages to colour in. The wait was not long and the food was satisfying and fresh. My partner had a stake there and said it was the best stake he ate in Worcester. Highly recommended! Quality family or friends time guaranteed. Thanks to everyone at Sugo.

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Jola B . 2019-11-07

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Visited for evening meal with friends and we were not disappointed, food was very tasty and service was nice and friendly. At beginning we were thinking that prices are bit to high but after meal we all decide it was worth of paying. Thanks for great evening !

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PaulinaC609 . 2019-11-05

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What a shame, was really looking forward to this. It wasn't all bad but certainly not as good as it was we believed it to be. On arrival we were put on a really awkward table configured to allow staff to move between the two rooms of the restaurant. It would work better as a table for three but they got four of us around it with one of us sort of isolated at one end. The frustrating thing was a party of three was sat at a table for four opposite us.

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PolePosition76 . 2019-11-03

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Attentive and knowledgeable service. Excellent Gnocchi and good scallops. Would eat here again. Highly recommended.

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Wanderer40276004207 . 2019-10-28

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The restaurant is cold and the service is woeful but the real issue is they do not take allergies seriously. Despite having been told that I have a shellfish allergy and that my choice of main course was shellfish free they served it to me with a shellfish sauce! Fortunately I realised their mistake as soon as I took my first mouthful and I am not seriously allergic like some. It does not bear thinking about if that had happened to a seriously allergic child. Will never go back again.

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Matt37532 . 2019-10-26

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Booked for 2 Saturday night. Booked online and had an email which confirmed the booking. Upon arrival, they did not have our booking. The default was to blame me and that I had booked in the sister restaurant. The email confirmation clearly showed otherwise however. Therefore they did try and find a table. It ended up in the entrance window very close to another table. As we were seated a table further in for 4 came free , I requested we moved. I was told it was booked for 30 minutes time.

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craigsads26 . 2019-10-22

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This was our first visit since this restaurant changed hands. We had been visiting, when it was Galleria, for many years. We received a very warm welcome by the staff ordered our food very quickly, it was lunchtime and no one else in the place at first. My husband ordered garlic bread, it came out as a pizza size, most unexpected! My husband had lasagne for main, not as good as Galleria. I had chicken wrapped in bacon with a tomato sauce..... I could hardly cut the chicken as it was so stringy and dry, didn't enjoy at all.

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Gillian W . 2019-10-20

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Visited on a Friday night after hearing great reviews but was very disappointed. The stairs leading up to the restaurant are quite steep and not very easy to manage. There is a hand rail for part of the way but this disappears right at the turn of the stairs to make way for a mirror.

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Trippyaddy . 2019-10-11

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we had dinner here one evening while staying in Worcester. The Italian food was authentic, the service was friendly though a little under pressure due to training new staff. Their romantic lighting was fine though one of the light strings kept flashing as if it was Christmas! However, good service and delicious food so can recommend!

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Simon D . 2019-10-09

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Id heard lots a great reviews about this place so we booked up. Warm welcome on arrival and served drinks very quickly, I had house red which was excellent.

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VCRWorcester . 2019-09-30

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Booked on same day as visit and quite pleased to get a table on a Saturday night as we have dined at their sister restaurant in Worcester and really enjoyed it. Arrived at due time to be greeted by no-one. Nobody on the bar and nobody at their entrance. Waited a few minutes and eventually somebody appeared, checked the reservations list but it seems our booking was missing. Despite this we were seated and once again we waited to be provied with food and/or drinks menu. Eventually we were provided with some bottled water but again no menus (the person serving the water couldn't take a drinks order as she was under 18). An adult staff member was eventually flagged down with no drinks menu to hand but fortunately we knew what we wanted and drinks were ordered. Menus eventually arrived and food ordered. Starter was Crostino du funghi which at over 8 quid for two slices of bread with creamed mushrooms on top, although tasty, was as a bit expensive. My wife ordered the Fusilli ai fritti di mare which arrived with a selection of seafood and a single langoustine covered in the pasta sauce - no finger bowl, no serviette! Again these eventually arrived. I had the Pollo alla valdostana - my worst dining decision ever. To pay nearly 20 quid for the driest chicken portion ever was a mistake. Covering it with a mass of rocket and parmesan shavings didn't hide the fact that it wasn't good. And why does chef think that adding salt to (the not very many) chips is his/her decision - let the customer decide.

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rstand21a . 2019-09-30

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Some of this might be down to my meal choice - cheese and red onion pizza. Level of topping was mediocre and it was expensive for what it was. Pleasant atmosphere.

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Jephson . 2019-09-17

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We were recommended to try Sugo in the Tything. But this one is much closer so we tried this instead. The Tything one has a much higher rating on TripAdvisor.

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Arqueros . 2019-09-01

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Loved our first visit to Sugo! Staff were lovely, food also. Good sized portions all cooked perfectly. Turning so many people away on a Saturday evening who hadn't pre booked so make sure you do! Will try the sister restaurant at The Tything next.

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Whitters16 . 2019-08-12

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Our first visit to this establishment. Mid week and restaurant was empty. Welcomed within a few seconds and offered the table of our choice. Both chose something we wouldn’t normally have and were not disappointed. We even had a desert which we hadn’t planned on.

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682fryers . 2019-08-06

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So good to see it’s not just another pizza/pasta restaurant, but good wholesome Italian cooking. The decor is tastefully done and the staff were friendly and knowledgeable. Will return

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DAJ001 . 2019-08-03

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Visited this restaurant for the 1st time with my husband today for a late lunch. It was wonderful food we shared a pizza & pasta they were absolutely delicious. To make things even more perfect they were part of an offer any pizza or pasta with a glass of wine or a beer for £10!, Bellissima! We will definitely be back, thank you!

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reconec . 2019-07-28

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Our second recent visit for Sunday lunch and the same excellent quality. My friend enjoyed her Lamb Shank and I believe my sea bass was as good a meal as I have ever tasted.

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Michael D . 2019-07-14

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Went here on a busy Saturday evening. Ambience was lovely, food delicious with great pizzas too. Will definitely be back.

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ljfWorcester . 2019-07-07

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never in my wildest dreams did I consider getting a dish THIS good in an Italian restaurant.I was completely taken aback with the flavour , quality of the ingredients and mythical "hug" that this food gave me.

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JamieM3513 . 2019-07-07

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Booked for 6pm and was turned away at 5.55pm saying we open at 6. (Website says it opens at 5). Returned at 6.20 after having a drink in a bar nearby. Returned to restaurant and seated ordered a large Sauvignon Blanc. Small Sauvignon was served as “that’s all we have til next week!” Run out on a Friday? Are there no wine shops in Worcester? It’s very simple, if you run out, get some more!! We ordered pizza and lasagne. The food was ok, nothing special but the lasagne was so small, definitely not worth the price. Honestly? I love my food and there are so many lovely restaurants in Worcester. There is nothing here worth returning for.

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Tracy1964 . 2019-07-06

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Not been to this restaurant since it changed hands so thought we'd give it a go Friday evening.

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Neil T . 2019-06-28

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The food was absolutely delicious!! The staff were great, very friendly and attentive and the restaurant had a great atmosphere. I will definitely be returning, cannot recommend more!

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chessie_morgan99999 . 2019-06-23

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Lovely evening with friends. Good service. Pleasant food but preferred chef from The Tything. However easier to get table here and would definitely go again.

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EnglandHolidaymaker1 . 2019-06-09

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Popped in for lunch on the spur of the moment. Have visited SUGO at the Lamb & Flag several times and had delicious meals but thought we would try the Friar Street branch; not least as they offer pizza at this venue.

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BassetWorld . 2019-06-02

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Visited on a Saturday night with some friends. Everything about it was lovely, the food, the service and the wine. We have the fritto misto to start which was huge and lovely. I had the seafood pasta for my main and my wife the sea bass, both of which were excellent. Will definitely be back.

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Squeeze52 . 2019-05-28

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Went to Sugo's on Friar Street for a birthday meal. The food was amazing and the wine recommendation was excellent. We will go again.

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Simon J . 2019-05-26

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Lovely restaurant. We were lucky to get a table by the window. Food faultless, service delightful. We will be visit again very soon.

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alisonc882 . 2019-05-26

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Work colleagues up from Hampshire for an afternoon of golf and a nice meal out - and it was . Fritto Misto was great and the Barolo superb - very quiet restuarant that night and so service was excellent !

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Cragnet . 2019-05-25

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Excellent service for the most part. The menu may be shorter than you are used to but that means the quality on offer is better. Very pleased to find an Italian restaurant that is actually a reflection of Italy. I liked the balance of pasta to meat to fish dishes on offer meaning there should be something for all omnivores. There is a separate pizza menu as well. The wine list has wine from both the North and South of Italy with a bottle for most peoples' price points.

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amcs1983 . 2019-05-18

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I had the pleasure of eating at Sugo's last Saturday with a group of friends. We had a wonderful dinner. It was good, simple Italian cooking at its best - superbly made, a very tempting menu of which we could have easily chosen any alternatives and been equally delighted!. Wine selection was also excellent and above all price very reasonable. Looking forward to going back - booking strongly recommended to avoid disappointment. Service was also friendly and efficient and we felt we were with friends - obvious pride in what they do and wanting their guests to enjoy the experience. 10/10 +++ !!

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stuartdmax . 2019-05-08

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A very honest and credible Italian Resturaunt that has style charm and excellent food. We have eaten here twice now and it will become a regular for us and our teenagers. A very comprehensive menu with home made dishes to delight you. The chefs have created food for a range of tastes and serve delicate and thoughtful flavours which are to be recommended. A warm welcome from all the staff who are attentive and polite.

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LindoeRichard . 2019-04-26

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A superb meal last night. The fillet steak was cooked to perfection. A very welcoming atmosphere and the service was excellent. A great venue for a special meal and staff were very accommodating when a member of our party stated they were gluten free..

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11lozza . 2019-04-24

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The restaurant was warm and friendly. Food was tasty and hot and service was quick. The staff were pleasant and helpful

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Milly934 . 2019-04-17

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This was our third visit to Sugo having visited both restaurants in Worcester. Each time the food and service has been excellent and the closest to an Italian experience outside of Italy. Book in advance as gets busy but this does not impact on service.

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monicalorenne . 2019-04-14

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Service is fantastic in Sugos and the food is even better. 100% recommend and excellent value for money. Thank you.

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mikeyfox78 . 2019-04-14

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A really pleasant meal. Good service and lovely tasty food. The prosecco was perfect and served in very elegant glasses. The tiramisu was light and delicious and my husband enjoyed his apple cake. Tables placed so the restaurant doesn't feel crowded. Very good experience.

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June B . 2019-04-14

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Visited Sugo for the first time last week with my partner for a celebration and I’ve got to say this place is a hidden gem! I wouldn’t normally think to write a review but this place deserves some recognition. We were shocked at the value for money as we were expecting the bill to be double. We had gorgeous seafood dishes so I would of paid another £50 and been fine with that it really was worth it! Cosy atmosphere and gorgeous authentic friendly staff! (So sorry I didn’t catch their names)!

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Ellie1338 . 2019-03-22

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Lovely food and great customer service. The restaurant is nice welcoming decor however the lavatory is in view and I had to ask a waitress to close the door as we could actually see the lavatory. Not good! Food was ok.

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Monica H . 2019-03-20

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We were impressed with the food and the service. Although my husband thought to portions were a little small. Delicious seabass and panacotta. The lunch also included tea or coffee. We'll come again.

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safariUk . 2019-03-11

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Worcester has had some great new restaurants open in recent years, and now there is another one to add to the list. We went to Sugo Italian with friends on their recommendation, and we’re so pleased we did. Great, friendly service and fantastic food, what more do you need to know? We will definitely be returning....

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Nicholas S . 2019-03-03

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Menu was quite extensive but was not quite as Italian as I had hoped. Only Pasta seafood on offer was prawns and lots of steak options and I don't go to an Italian place for steak. Waiting staff were attentive and personable. The menu offers pasta dishes as starters or mains which is a good option. Pasta dishes were OK without being stunning. Lasagne was rather flavourless. Fried seafood sharing platter was good, but included stacks of fried onions and the scallops were also fried which for me means you lose the soft sweetness of the scallops. The atmosphere is pleasant. I would go here again to re-evaluate my initial view. Its a good place but for our party didn't quite deliver

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MarkusCarlo . 2019-02-23

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We ordered a variety of starters, pastas, main courses and pizzas to share - staff could not have been more accommodating. Quality was way above average Italian - Fritto Misto generous and perfectly cooked with kings prawns, delicious scallop, squid, courgette with prawn and thin fried red onions which were great. Pizza top quality and pasta with porcini mushroom, beef, pork and truffle excellent. Dessert, apple cake with custard ice cream, home-made and very well made.

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ANJRM . 2019-02-17

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Visited for a friend's birthday. Couldn't fault the service, friendly, attentive staff, good humour.Starter- Ordered bruchette to share, I enjoyed this. Main- I had the truffle and pork pasta- nice taste of truffle, that's about it.... Very overpriced. My wife had a pizza- it was OK... Nothing special..., for £15 I expect better. Wine was good. Had a nice evening food was OK but severely overpriced. Check out the menu online. You will see prices for yourself.

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Mrhayes2012 . 2019-02-09

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Celebrated my partner's birthday there with lunch. Could not find any faults, best Italian food I have had outside of Italy itself. Pasta homemade too. The toilets are upstairs but one of my guests had crutches following surgery and she was taken to the staff toilet.

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hughmartyr . 2019-01-31

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Great restaurant. Been a few times now and the food is always excellent. It's simple italian food done very well. The fresh pasta is delicious. I loved the carbonara and the tiramisu is the best I've had outside of Italy. It's a little pricey but worth it for the quality of food. Service has always been good as well.

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Steffi1977 . 2019-01-27

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Booked this place as the other Sugo in town was booked up. Staff were welcoming apart from one lad who seemed to be a reet grump all the time we were there. Food was very, very filling. Would advise not having a pasta as a starter as it is massive and you will not be able to finish your main!Food was very, very tasty tho and well presented. The restaurant is very noisy however and with tables quite close to each other, you can and do hear what the next table is talking about - which is okay if you want to hear about shifts at the local hospital, children squealing and discussions about why there are two prices on the pasta. Although full, we asked to see the dessert menu but decided we really could not fit one in. Grumpy bloke waiter was not happy about this at all but surely that must happen time and time again. Having said that, the dessert menu looked good and if we returned, would choose a little differently and leave room for pud!

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Lapsedveggie . 2019-01-20

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This restaurant has changed its name to Sugo from Galleria Italia. It has no menu outside but we had had a super meal there last year so went in expecting the same. What a shock! The décor was the same and the service but what a shock. No set lunch now, it had been excellent and very good value. The prices had shot up and although the food was still good(not very good) the portions of Lasagne were very small. It mos certainly did not represent value for money. We were the only people dining there the whole of the time we were in there. Learn the lesson , bring back your excellent set lunch and reduce your prices.

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MinnieD45 . 2019-01-04

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Brilliant meal on a wet night in December... staff were friendly and attentive, wine was excellent and not too pricey, lovely bread and main course - my wife even has a tiramisu - which she never has and stated that it was one of the best desserts she had ever had!

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FrNeil . 2018-12-29

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Visited the new Sugo on Friar Street on 21st December, booked well in advance for this and they took the courtesy to leave a voicemail the afternoon before confirming the booking. Although service was a little slow to start, me and my friends didn't mind whilst we were having a chinwag. Cutting it short, the food was fantastic. The option to have a smaller main with a side is what we all went for, the flavours were fab and our waiter/waitresses very attentive popping over frequently getting excited with us about opening gifts and topping up our drinks in the process. We 1 big starter to share, 3 mains, 2 sides, 1 dessert (let's forget the 2 bottles of prosecco and 2 espresso martinis each) and for the 3 of us it came to a reasonable price that we were more than happy to pay. Compliments from every angle, fantastic italian with a real lovely ambience. Can't wait to return!

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534leahd . 2018-12-27

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Avoid the carbonara... and avoid trying to tell the waiter that you didn’t like your meal.

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N V . 2018-12-27

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Standard range of Italian dishes with reasonable prices. Pizzas looked great, chicken dish very nice, calamari looked unattractive but tasted very nice. Service on a very busy night was good.

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grwpl . 2018-12-23

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We had a great family meal here, really good authentic Italian food. Lovely modern, clean restaurant, great attentive staff. We will definitely return. Highly recommended.

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PeachleyTeds . 2018-12-15

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This restaurant changed hands recently and the change is not for the better. The waiter was lovely, very attentive. However, since I last visited the prices have shot up and the menu wasn't as good.

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Sue J . 2018-12-05

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