Based on 1.004 opinions finded in 2 websites
Based on 1.004 opinions finded in 2 websites
Nº 339 in 431 in South Kesteven
Nº 86 of 106 British in South Kesteven
Opinions
The staff at the Sugar Mills are always so friendly and helpful. Prior to us arriving, they went above and beyond to squeeze an extra guest in on a very busy night without having to change the time. We were welcomed with a smile and shown to our seats. The waitress was very quick in getting our drink orders and were very impressed with her memory as she didn’t need to write anything down and we had 7 meals plus alterations. Meals were delicious and reasonably priced. The atmosphere was great and nothings too much trouble. It was very busy but the staff didn’t seem stressed at all. My daughter had a lovely birthday meal and we will definitely be coming back.
Sophie M . 2024-12-22
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An exceptional evening meal, very good value for money and well within walking distance of Elsea Park so you are able to enjoy a drink with your meal.
EvgenilKuznetsova . 2024-12-13
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Went in for hot drinks whilst car was charging. Latte on but tea was served in a teapot with a makeshift lid and a chipped saucer
Wendy H . 2024-11-19
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Another lovely meal with family at the Mill. Food was delicious, the hunters chicken baguette was one of the nicest I’ve tried. The service was fast and with a smile. Thanks Ella and Blythe
Seaside42555100103 . 2024-11-13
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This restraunt is the best, and i repeat the best restraunt in england. Me and my Mother came here for dinner and it was so good! I had the Chicken burger, it was extremely juicy, packed with flavour and just all round brilliant. I have had countless chicken burgers in my time and by far this was the best. Aswell as the food the service was exellent server was really nice to us. Will deffo be coming back!
Auzsquad D . 2024-11-07
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I came here with my partner and 2 young kids on a whim that they’d have space for a roast Sunday lunch! Found ourselves a comfortable bar table with plenty of room and ordered a roast dinner. Can I just say wow. For £50 to feed all 4 of us, with two roast dinners with all the trimmings plus drinks you cannot fault it!! The thing I like most is the staff genuinely like being here, they enjoy their colleagues, when another colleague starts a shift there’s a genuine joy in the greeting they receive and I know that’s niche but it is nice!! The staff are what makes this place but honestly a superb roast dinner, can’t fault it unless I’m being a total arsewipe in saying the sausage was a bit overdone but didn’t even know that little delight was also included so win win. Delightful. Thanks guys.
Charlotte B . 2024-09-29
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Staff are mega friendly, food is so really good and reasonably priced… great atmosphere, not too noisy, but busy which is a good thing, as shows it is popular!! They have some great beers on tap, including neck oil (bevertown) There are lots of places to choose from in Bourne.. but I really recommend this being top of your list! If you like a pub atmosphere and have kids it is perfect.. I am heading back there very very soon..! Ps… please try the desserts. They are big, and unbelievable, so much choice.
jimbli . 2024-09-28
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Another enjoyable visit to Sugarmill great service as always from Blythe and Kieran food and drink excellent as usual see you soon
Blue Vinnie . 2024-09-17
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Another fantastic meal at the Mill, the ultimate spicy beef burger was delicious. Excellent service from Charli and Cleo. The Quiz was very good and in support of a fantastic cause. Well done guys
Seaside42555100103 . 2024-09-08
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Food was lovely, I did ask for sweet potato fries instead of normal but wasn’t too much bother, didn’t mind too much. Would go back there again
Odyssey32897256460 . 2024-09-08
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Excellent food and excellent service, lovely atmosphere. Blythe was very attentive and we will definitely be returning soon.
Toni B . 2024-08-23
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Lovely meal, service was great as always Blythe was exceptional always cheery and very efficient totally recommend going
Cheryl H . 2024-08-23
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Be careful if you are paying part cash part credit card ....we paid a hundred pound bill with £50 cash and the rest by card only to find they had taken £93 on the card and had taken the £50 cash as a tip .....who pays a £50 tip We contacted the Sugar Mill and explained the situation and they said it was a no refund policy . So be very careful and make sure your transactions are correct before you leave !
Philip Lord . 2024-08-22
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Excellent food. Attentive staff. Blythe is very professional. We were seated very quickly and a drinks order taken. Food order was taken in good time. A slight issue with a missing item from one of the meals was very quickly rectified and had no impact on the meal. Another great dining experience in the Sugar Mill. Thanks guys and gals.
Helen F . 2024-08-22
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Decided to go out for lunch at the Sugar Mill. We were greeted at the door by Blythe, who explained that the Restaurant was busy but found a table for us. We ordered a starter for two which was delicious. The main course again was served promptly with generous portions. Blythe was attentive but not overbearing.
Iain K . 2024-08-21
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Amazing !!! Clean, good service, very very friendly staff. Quick with the order, attentive.. all you could ask for really.. Food was really good, whole family happy.. good selection, will be back!!
jimbli . 2024-03-16
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Callie was overly nice and polite. Always had a lovely smile on her face and the food was delicious! i will definitely be coming here more often x
Ilana S . 2024-02-19
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Great atmosphere, great service and the food was amazing. They have a new menu and the hotdogs are lovely. They are happy to modify any meals to your liking. Thanks Dawn and Jasmine.
KatN83 . 2024-02-13
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Came into the Sugarmill this evening for a catch up with a friend, I decided to try the new hotdog off of the menu, Jasmine said that she had tried one with bbq pulled pork so I decided to give it a go, it was really tasty. Even better as it was included in Tuesdays burger deal. Grace bought our food out and was smiling and polite, asked if we needed anything else. Overall a lovely evening in a great atmosphere.
dawneA3417CA . 2024-02-13
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Fantastic service thank you Blythe as per usual. Food really good and when friendly attentive staff are serving as well it makes for a really pleasant evening meal.
Revalator . 2024-02-08
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Always good service and food eat here often as great value. Would highly recommend a visit. Have eaten both at lunch time and for an evening meal both equally as good.
Angela A . 2024-01-25
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Lovely place for food. Had vege burger and surf and turf. The steak was cooked perfectly and the burger was tasty. You'll never go hungry.
Bourne-5454 . 2024-01-12
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Came with the family. Fantastic service and wonderful food. Will return again shortly Happy New Year to all the staff that looked after us
588chipw . 2023-12-30
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Had a lovely time, food was hot and well presented. Kids were happy with the choices and obviously pudding! All very friendly staff served by Blythe who answered all our queries. Will definitely be back soon!
bsE1684JD . 2023-12-27
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We attended for Christmas Day Dinner at 2.30pm. We had the most delicious food which was beautifully presented, hot & delicious, the service was also excellent. Can’t praise the staff and venue enough.
janet t . 2023-12-26
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Lovely burgers and good portions for kids menu. Kind friendly service from Blythe and a warm welcome from all
Darren K . 2023-12-14
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Services was fast and efficient, Food was superbly cooked and tasted excellent. We will definitely eat here again. Served by Blythe.
Ian C . 2023-12-06
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The Staff were warm friendly and really helpful. Great atmosphere and delicious food and very reasonable Highly recommend Already booked our next visit ! Thank you Sugar Mill Susie Brown
GerardBrown . 2023-12-02
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Great meal in a busy Friday evening. Blythe has served me many times when I’ve been in with friends or family. She is always friendly and helpful. A real asset to the pub.
Becky T . 2023-12-01
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We enjoyed our meal as always and we're served by BLYTHE, who couldn't of more helpful . I would recommend here
Cruiser65180686966 . 2023-12-01
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I came in on Sunday with some friends for dinner and the charity quiz. We decided to have the festive menu, which we pre-ordered, and the food was perfect. One of our party had the festive burger which she was very pleased with, and one...
dawneA3417CA . 2023-11-30
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Tom R always looks after us and him and the team are all so friendly and welcoming. The food can be amazing and we love the Sirloin Steak and Burger meals. They are also great supporters of local community group Bourne2Shine who hold quizzes and...
Amber S . 2023-11-26
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We were met with a smile as soon as we entered and service was friendly from all the staff. Food was good value if taken with an offer, although we wouldn’t be prepared to pay full price. We will return.
318nd . 2023-11-18
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Lovely meal again at the sugar mill. Friendly feeling with good value food . Service was quick and efficient . Special mention to Blythe who was our server . She was great as always . This is becoming a weekly treat for us .
JaneH1885 . 2023-11-18
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Dawn served us. Polite and attentive. Made our visit enjoyable. The food came out quickly, piping hot and well presented. It was very tasty
lisajF5563XR . 2023-11-16
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A few members of the wider family went for my nephew’s 21st birthday meal here tonight, we were served by Courtney and Jasmine, these 2 were absolutely fantastic, friendly and helpful, didn’t mind the mess made by the one year old. The food is always...
Debbie F . 2023-11-09
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We went for the first time because we had discount vouchers of 30% off the main meals and 2 drinks for £5. Now this part is interesting because I was in a sister of the Sugar Mill, The Pepper Mill, Stoke on Trent earlier in...
stephengV3425YA . 2023-11-04
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What a lovely experience I had there ,I would definitely recommend this pub , drinks was great and food was excellent, I will definitely be visiting there again soon , Tom r was a fantastic barman who was a great host 😀
Andy M . 2023-11-03
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Tom behind the bar was very attractive to our needs and we had good banter and a laugh. Would differently come and spend time together in here
FIREFIGHTER66 . 2023-11-03
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Great service. Well looked after. With a smile. Just what we needed. Was going to go to McDonald’s but saw here, we’ve had good meals here before and weren’t disappointed
Jake W . 2023-11-03
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Fantastic experience at this pub. Good was great and our server Blythe was very friendly and nice. Would definitely come back again!
Fernie B . 2023-11-01
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Our waitress Blythe was very friendly and efficient a very enjoyable experience. The restaurant was clean and inviting.
Claire C . 2023-10-31
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Beautiful food, amazingly ran pub, staff were ever so attentive and helpful. Was very welcoming from the start to finish, ashdon cooked an amazing roast!! Well donw team
Enzormcf . 2023-10-29
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We visited on what was a very busy Thursday evening, but both the service & the food were excellent.
Passenger01528692675 . 2023-10-26
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Visited for Sunday lunch and had roast beef. Went for the large which was an extra couple of quid but absolutely worth it. A huge plate of food with veg and a big helping of meat. Staff super friendly and service efficient. Can't wait to...
Ian h . 2023-10-25
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We booked in for Sunday Roast as a treat for my father inlaw. We were abit greedy and went for the large roast, which was out of this world, so much meat, so some left over to take home for our dog stan who was...
Cazzino . 2023-10-23
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We hadn't booked but called in about 4pm and got a table with no problem. We were served by Blythe who was helpful and friendly. The menu has changed since our last visit and the prices have definitely gone up, no more 2 for 1...
Maria C . 2023-10-23
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We always find the Sugar Mill good value. The weekday offers are very good, particularly the Thursday steak menu. The staff are always friendly and attentive. Today we were looked after by Blythe, who ensured we had a pleasant meal and we look forward to...
Berksman1871 . 2023-10-19
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Great as always! Staff are always pleasant and Blythe who served us was very nice and friendly. Recommend the burgers to anyone in Bourne!
Excursion549159 . 2023-10-18
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Popped in for a quick lunch with family, had a warm welcome when we first arrived and excellence friendly service throughout from Callie and Dawn. The food was fabulous and the atmosphere was family and dog friendly, would highly recommend to all, will definitely be...
Katie T . 2023-10-14
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Came for lunch with the family and our dog buster. Had a warm welcome as always and buster was provided with a water bowl and got some lovely treats too! The food was excellent as always, had the hunters chicken which I highly recommend. Will...
Tom F . 2023-10-14
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Regular dinner's at the sugar mill, always great food and service. Order time is usually pretty quick. Blythe was very helpful.
G4565UXrichardb . 2023-10-12
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The staff cleared a table after a group of people had just left so we could sit at our favourite table with a view of the garden. The food was excellent, my steak was cooked to exactly how I asked and my friend enjoyed his...
monsieurlacoste . 2023-09-29
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Such a great place to eat. The food off the grill is really nice. I would recommend the steak or the gammon steak. Tonight I had the surf and turf. Big shout out to Blythe who is so friendly and takes time to explain the...
Camper34968619298 . 2023-09-21
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Excellent customer service from Blythe, food was very nice, steak was cooked very well. Also great environment.
Adam R . 2023-09-20
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The staff were attentive, polite, friendly and efficient. The food was beautifully cooked and non fussy (perfect for family/teens) and you can easily customise meals. We played pool and people shared the table with us. Staff lit the candles and brought out his birthday cake...
Amber S . 2023-09-14
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The table requested was available. Service was extremely prompt. The sirloin steak was really well cooked as I like it (rare). Always a great place for us!
Christopher65 . 2023-09-08
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Excellent service as always from Tom & the team. Always greeted with a smile and a warm welcome. The food was exceptional this evening and a special mention to Blythe who served us. Went above & beyond in her customer service. We love the sugar...
Gemma M . 2023-09-07
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We haven't eaten here for some time but what a great all round improvement.....Sugar Mill has been tastefully refurbished to an inviting place to eat. The food was excellent, served hot and nicely presented and everything on the menu was available. The experience was made...
Brian T . 2023-09-06
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We came in on Saturday for the first time in quite a few months. It seems like it has been refurbished and looks amazing. I have to say the service was exceptional and need to give a huge shout out to a lady called Dawn...
LadyS-P . 2023-09-05
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swift service with a smile,well presented food,well served.Gluton free options good.Drinks a little pricey, but my family from Australia enjoyed their visit A great inprovment from first opening, Congrats to the manager
david h . 2023-08-29
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Excellent pub, great food, lovely place to meet friends and great service from waitress Eloise who was very polite and helpful.
Vacation713728 . 2023-08-29
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Presentation 0. Food quantity 0 Service 0. Very expensive for what was presented. Would not recommend this place at all. Had far superior food at roadside transport cafes. To sum it up this was rubbish. Now regret calling here.
732mauricec . 2023-08-26
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We have eaten here many times but this is the first time with our 2 year old granddaughter. We were served by Blythe and we couldn't have asked for a more attentive visit. Blythe was just adorable with our granddaughter and we will definitely be...
Ellison30 . 2023-08-24
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I was served today by a lovely lady called Blythe, she made us very welcome and made sure I was ok as I have my foot wrapped up . Brilliant service and lovely food. Would definitely recommend to visit the sugarmill
Kelly-Anne A . 2023-08-24
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Food was good and staff were great! Served by Blythe and she was excellent, will come again. Steak nights on a Thursday.
Charlotte H . 2023-08-17
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Lovely meal. Food was spot on and the service was fab too. Really dog friendly, water and dog biscuits provided and also lots of fuss which our dog loved. Was able to order a sausage for our dog as a treat too which she loved....
carlie h . 2023-08-09
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I’m always coming in here with family and friends. It’s a great place to come as a couple or for a family outing. Today we were served by Tom who was very friendly and had a laugh with us while we were ordering
Lauren V . 2023-08-09
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Called in on a Monday lunch time to be met with really friendly and helpful staff. We went with our dog and nothing was a problem, one staff member brought a bowl of water for the dog. Our meal was served by Katy who was...
Will M . 2023-08-08
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My partner and I went for dinner at the sugarmill Bourne Lincolnshire our drinks were promptly bought to us by Tom R and were served by Connor such a lovely place to go would recommend 100%
Jo R . 2023-08-05
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Great service from Blythe and the rest of the team. Steak cooked to perfection. Would 100% recommend.
leanne i . 2023-08-03
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Blythe, our waitress was very friendly and accommodating! Our daughter insisted we leave her a good review. Thank you :)
SteveW4947 . 2023-08-03
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Delighted to find an extensive gluten free menu with lots of choices including desert ! Blythe was our waitress with a smile who made our visit very enjoyable:) 10/10 for the service :)
391rowenar . 2023-08-03
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Excellent meal and bar staff really helpful. Thank you Keiran for great service. Good atmosphere and staff.
G9436UZannd . 2023-08-02
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Popped in for a meal last week. Ordered off the Specials menu. The service was quick and the dishes were very tasty. Was served by Blythe, who was very efficient.
carolgladdy . 2023-07-31
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Would highly recommend you do not attend. Weatherspoons with a price tag. All food is microwaved and the waiting staff are unfriendly, unprofessional and have dirty long finger nails - which is very off putting when being served food. Basic hygiene wouldn’t go a miss...
Jane S . 2023-07-31
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Shout out to Dawn Ede. She is a truly amazing hostess; very professional, helpful and always making sure we had everything we needed. Added to the lovely dining experience of The Sugar Mill. Thanks Dawn for making us feel so welcome.
Dawn U . 2023-07-30
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Fantastic meal and service. Blythe served us really quickly and was very helpful with questions about the menu. The meal came quickly and was hot and very nice. When Blythe noticed our drinks were empty she came and asked if we wanted more. Lovely decor...
Sarah S . 2023-07-27
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Great revamp and new menu. Much better than before. Food good, service fantastic from Dawn. Thankd
Shirlie H . 2023-07-26
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Good gluten free options. Food was lovely, especially the ribs! A lovely lady called Dawn looked after us and she was so helpful and friendly. Will be returning soon.
Sharon D . 2023-07-26
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Popped in on the spur of the moment as I didn't fancy cooking. The place was fairly quiet and I found a seat without any problems. I didn't want a full on meal so just had a couple of the starters from the Specials Menu....
J603ZLpaulf . 2023-07-25
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Great re-vamp recently. Really friendly and helpful staff. Fully accommodated to a few dietary requirements amongst the group. Couldn't recommend the sugar mill enough.
Jodie D . 2023-07-24
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Lovely food at a fair price, I had macaroni cheese topped with popcorn chicken and it was beautiful. There is a lovely atmosphere and the staff are really friendly. Would recommend visiting here.
KatN83 . 2023-07-24
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Great evening .. 15 of us turned up and they accommodated us perfectly .. very quick and efficient and even had Blythe come out with a cake for my niece and sang her happy birthday.. thank guys
Claire H . 2023-07-24
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What can I say... a-maz-ing. We were seen to our table by Blythe who was more than helpful, she was able to answer any questions and help the rest of the party i was with suggestions. The food was hot and freshly cooked, and we...
Kelly H . 2023-07-24
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Have visited a few times and it never disappoints!!! Visited on a very busy Sunday but despite that, the staff, service and food was fantastic! Had a lovely roast beef dinner. It was hot and tasty!! Staff were clearly very busy but were friendly and...
SB1506 . 2023-07-24
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Had a lovely meal here, the food was delicious, I have an intolerance and they cater for that and the staff are very friendly and welcoming, definitely will be going back!
Stacey C . 2023-07-24
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Four of us came in this evening for a meal for a friends birthday. The service was very good, Keiran took our order and was friendly and professional. Our meals were all really nice the cauliflower and red pepper kebab was a big hit. Will...
dawneA3417CA . 2023-07-24
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Looks amazing after the refurb, great atmosphere, staff all really friendly especially Blythe she was helpful and nothing was to much. All the food was lovely, hot and well presented. Definitely be back soon!
bsE1684JD . 2023-07-24
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Usually happy with food and service but very busy today. No space in the car park . My elderly Mother has mobility problems and had a long walk to the pub which was difficult and tiring. We also had my son who has autism and...
Z1476RYjacquelinel . 2023-07-23
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A spur of the moment decision for five of us to come on a Sunday, early evening. Three of us opted for a roast dinner , and were very disappointed. Having had an occasional roast here before we found it ok. This time though found...
Becx73 . 2023-07-23
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The refurbishment looks lovely. As always the staff were wonderful - particularly Kieran who is very attentive and who went above and beyond to make sure we had a good meal.
Emma F . 2023-07-15
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Always very friendly staff - was served by Blythe this time. Good food and reasonable prices. Local to us to easy.
Amy P . 2023-07-13
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Just a pity this place is at the side of a road really. Nice place to predrink with the girls but can't really sit outside on the picnic tables because you're just watching traffic going into Maccies... Wishing you had a Maccies. It's ok though.
Fat G . 2023-07-12
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Popped into the Sugar Mill for a quick bit on a warm Sunday afternoon. The service was super friendly and quick, the food was extremely tasty!!! Kids loved it as well. All in all, would definitely return.
biggun5145 . 2023-07-09
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Another great lunch at the Sugar Mill today. Always such a warm welcome. Good food, reasonable price, and nothing is every too much trouble. It’s my mum’s favourite place to eat, so it’s an almost weekly visit.
B4345PFamyp . 2023-07-07
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First visit since the renovations. Sadly I was underwhelmed. I could not see much difference except that a pool table had been put in to lower the tone. The menu was the same old boring food with too much emphasis on burgers and grills, where...
adrian w . 2023-07-06
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We hadn’t been to the sugar mill for about a year , it’s just had a refit and looks great . The food was hot and potions was good and the service was great our server was Connor he was friendly and attentive and was...
susannane . 2023-07-04
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The meal was luke warm at best, which I thought in this occasion it was ok, so when lady asked if ok I said fine, til my husband started to eat his chips and they were cold I tryed one and it didn't taste right...
NinaH2019 . 2023-06-29
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Staff very friendly and cheerful. They looked after us. Food was good and reasonable. Restaurant for all ages.
Berko1960 . 2023-06-28
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