Based on 229 opinions finded in 2 websites
Based on 229 opinions finded in 2 websites
Nº 363 in 519 in South Somerset
Nº 4 of 15 Chinese in South Somerset
Opinions
Worst experience, was looking forward to going out for a meal as service and food have always been very good, but felt really let down by the service, the waitress had greasy hair. She took our drinks orders, my husband asked for a larger shandy, when it came out it looked like lemonade, so she changed it for a coke. We ordered our food starters and mains, when the food came out we had the whole lot bought out. So she had to send the mains back. The food wasn't very nice. So won't be going back there again
Yvonne Richardson . 2024-10-27
MORE AT Google
Great food, the sweet & sour (anything) is amazing! 🔥
Ben C . 2024-08-06
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The prices are much more than on their website, and they do not honour the expected price when you phone to order. The lady was very rude on the phone and hung up when politely asked what website is the up to date one.
Serena Garrett . 2024-07-08
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Awful takeaway. Our family will never order from here again.
amanda herbert . 2024-05-22
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We dined in at the sugar cane Chinese restaurant as we had high expectations but alas were let down as the food was cold and tasteless and the owner was outright dishonest trying to add extra items to our bill and charging £9 for tap water I went to use the gents only to find soiled underwear in the bin .so all in all I should say to any body avoid this place like the absolute plague. And try the local Italian instead
exetermobile welding . 2024-05-06
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Best Chinese ad staying with this one
Spice Ellis . 2024-04-01
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After looking at the reviews on Tripadvisor we chose this takeaway based on its ratings and it did not disappoint. We rang up when they opened on a Sunday night and within 30 minutes we picked up our large order and the food was superb! Would highly recommend. Great food and lovely service. Thank you sugar cane!
mattbindon . 2024-01-14
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First time using this Chinese and we had a great experience. We ordered food on the website for delivery & within 30 mins the food was at the door. It was hot, reasonably priced and tasty. We will definitely use again.
Kayleigh Hall . 2024-01-01
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So good service in here love everyone lots of drinks very friendly welcome back. chicken wing platter was average but beef burger was immaculate
Cheyan H . 2023-11-11
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Absolutely shocking! Took nearly an hour and a quarter to deliver. Bang average, quite dry and very expensive
Boagrious . 2023-10-27
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An average takeaway. Nothing to write home about. Food wasn’t exceptional but not bad. I chose a time slot and it was ready before it, that’s either a positive or a negative depending on situation. The prawns in my house special chow mein were quite small and there was a lot of chicken, so not really what I had in mind. I’ve had wonton soup from here before in the past and it lacked flavour. There is a lot of potential for this place, it’s just not there yet for me. However, they have an easy to use website so that is a bonus!
Haydn Fisher . 2023-10-07
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Great atmosphere and service. Will definitely come back. Drinks were very nice and food was yummy.
Lauren D . 2023-10-07
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Takeaway. Great ingredients - meat and veg and mushrooms and rice lovely. Prawns were pink and looked good quality. Only thing is curry sauce was watery and seemed rushed, and prawn balls batter was thin so prawns were mostly burned and hard. First time here because my fave shuts Wednesdays. Bit pricey too.
Addxm . 2023-09-21
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I can see take away is popular as the food was delicious. But the front of house was Mardy, the decor hasn't been touched since 1975 and it was devoid of atmosphere. I'll use them again but not sit in!
Lee Chapman . 2023-09-19
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Best Chinese in Yeovil. Can’t fault it.. Had excellent experience for years! Delicious, high quality food. Warm, friendly family run business that hasn’t changed a bit! Highly recommend
Tcschicken . 2023-09-09
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Probably my least favourite Chinese and worst value take away ever. Driest egg fried rice, salt and pepper chicken was flavourless, chickenless and ridiculously small servicing when I requested it as a main. All takeaway was uneaten except some pancake rolls
ethan b . 2023-07-22
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Spooky site with Yeovil businesses going downbut good enough for Chinese food...
Wishman . 2023-07-13
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Amazing food .very nice people .food was 10/10 would highly recommend lovely and sweet . And the napkins were folded very nicely.
Ella b . 2023-06-02
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Regularly use the Sugar cane mainly for take out. Never had a bad meal from them so happily recommend. They also deliver locally for a small fee. There is a restaurant space but we have never used and not sure if it a actually in use.
Alan Hiscock . 2023-04-22
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Hot fresh food, we have been using sugar cane for 2 years and have never had a bad experience. Customer service is always spot on.
Joey BH12 . 2023-02-24
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what a lovey take away dinner, im busig now😅😂🤣
Rodney Bordado . 2023-01-09
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Fancied a Chinese meal but not take-away so as this is the only dine - in Chinese in Yeovil took a chance. Restaurant is a bit underwhelming. But on the plus side the food was very tasty,hot & value for money. Unfortunately there was a confusion with our order but this was rectified quickly & without hesitation. Would recommend !
janemI6042XK . 2022-12-02
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My favourite Yeovil Chinese. Food is always excellent and ready for collection bang on the stated time. The pork satay is an absolute favourite.
mowersman . 2022-10-27
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Not many restaurants deliver to the Trent outback, but these do and its so worth the extra delivery cost. The food was delicious and large servings...enough for tea the following night.
Finn Deacon . 2022-10-01
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Excellent value and delivered on time
Samantha Cutbush . 2022-08-15
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Could not fault the service the young girl on the front desk was very polite and attentive.Plastic table cloths and floor very sticky and the food was okay
Darren Matthews . 2022-06-11
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based on Chicken Balls and Crispy Chilli Beef the food is fresh, big portions and tasty.
Andro Limanovski . 2022-06-11
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Very clean very efficient with a short waiting time . Good value for money. Staff are pleasant and helpful.
Sandra Dougherty . 2022-04-10
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Awful. Worst Chinese I’ve ever had. Everything was oily and salty. Chicken balls soggy. Really disappointed! Never again.
sharon humphries . 2022-03-28
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Always been happy with the food and service at sugar cane Yeovil, but very disappointed to hear my £17 order no longer qualifies for free prawn crackers, you now need to spend over £20 for free prawn crackers, I think this is a mistake and comes across as penny pinching
peter bartlett . 2022-03-19
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The amount of salt they put on this food you’d swear the chef thinks we alcoholics . It’s so salty you can’t even ignore it, just wasted my money.
Tay Dlamini . 2022-02-28
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The food was pretty good. Brunch items include tasty brussels and perfectly prepared steak. We ran into a small issue that had to be resolved by a manager. The young lady (African-American) spoke Inca condescending tone and even rolled her eyes as she walked away.
waltertainment . 2022-02-27
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It is only Chicken ballsAnd it was tiny bit over cooked And when I call him up They don't really help Disabled Asthmatic And I didn't really help me at all What the Write the stickers on boxes it maybe help people who's got dyslexicLearning disability and I'mAs you will know what is in the foodIf you want more people to eat your food This will help you But The rest of food was ok
Jasmine Price . 2022-01-21
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Not really happy with the food this evening ordered my takeaway to find the curry sauce and blown on all my food, taking care of the mess before eating really put me off my food. Was supposed to be a simple cheeky takeaway now a chore.
Edward T . 2022-01-12
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I ordered a take away in good time to be delivered at 7.30. It had still not arrived at 8.10pm and all I received were excuses and untruths. Shocking and totally ruined our birthday celebrations. Appalling service. Sadly I can’t leave a zero star rating.
Joanne WILLIAMS . 2021-10-25
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Chips over cooked, mini spring rolls under cooked, chicken slimy, omelette ok will not be ordering again !
James . 2021-10-17
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Awful takeaway. Cost me £40 and was so dry it was difficult to eat. Will never go back.
Des mond . 2021-09-30
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Well We placed an order & was advised (by someone shouting in the background) from the person we ordered with that it would be an hour as they’d were busy on a Monday evening. Fair enough! But when I called to chase after an hour I was told “driver left 10 mins ago” when I explained so here soon I was then told “sorry he left 3 mins ago”’ I questioned this & the lady said “right I’ll call him” but hen I said so when did the drive leave the lady advised “yes thanks” & hung up! So I am left wondering here is my food, will it arrive, is it edible? This was 1 1/2 hour after ordering!
icloudcom . 2021-07-26
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They packed up their bags and left the restaurant for the night before the actual closing time. I placed an order on just eat and no one was there to accept it. I'm quite stressed as I have no dinner and all the shops are shut and I do not drive. Considering this was the only restaurant open to deliver at the time it would be best to actually be taking orders when you are open on just eat as there are no other options and I am so hungry :(
MewieMew Astrings . 2021-04-20
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we got told to try sugar cane because we would love it, and we do 100% we don't go anywhere else now, nice polite delivery drivers, highly recommended 👌
Martin Oatley . 2021-02-13
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Apologised for taking this Avenue. The food was lovely but a chicken dish was sent instead of a vegetarian dish. After an hour of trying the phone finally started ringing. I was promised a refund for the veg curry that I didn’t receive for my Christmas Eve treat. I am still waiting for the refund. Your email address on the website does not work and the phone line is hit and miss as to whether it rings.
Vickiedimambro . 2021-01-11
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Got to be best Chinese around Quantity & quality spot on Amazing spare ribs ... best I’ve had . Meaty and tender Sweet & sour deliscious Recommend duck in satay sauce Currys are great too Polite staff and prompt delivery Won’t go anywhere els
Jayne Corns . 2021-01-09
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Had a take away from the Sugar Cane Special Fried rice,Chicken Balls and Crispy fried Beef. The rice was more boiled than fried. The Chicken Balls were soggy. The Crispy fried Beef was definitely not crispy. What the 50p service charge is for I don’t know. It was delivered by Just Eat on time for £2.
bertweir . 2020-11-28
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A bit of a hidden secret. Deserves better accolade. Staff are fantastic. Food is grade A. Not busy due to location but still well worth a visit.
Matthew S . 2020-11-07
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First time trying this Chinese, it was absolutely beautiful 👌 Great meat in all dishes (super fussy when it comes to meat) . We ordered S&S CK balls - the batter was so light and tasty and all was breast meat. Satay sauce was amazing , real peanuts, very authentic. Such a relief to find somewhere so nice after a few bad experiences in the area. Definitely recommend trying !!
D . 2020-07-25
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We eat in a lot of different places with chinese food but this one is the best in Yeovil!!! Everything is really tasty Amazing! Really recommended
Sylwia Dubiak . 2020-07-20
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We requested our meal was delivered at 8.50pm and on the dot it was at the door, everything we had was piping hot and clearly made fresh. We do sometimes have little things that aren’t perfect but nothing bad enough to put us off. Having tried a couple of chineses during lockdown (due to sugar canes closure) I will definitely not be going anywhere else.
shane a . 2020-06-17
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PLACED AN ORDER TODAY, THEY HAVE TAKEN OUR MONEY BUT HAVENT SENT OUT OUR FOOD. The website says its now open. When i call to chase were my food is theres no answear just a message saying they are closed. Can i have my money back please
matt20131978 . 2020-05-20
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This is a local Chinese takeaway that has a few tables set out to make a small restaurant. The food is tasty and good and we enjoyed it but portion sizes are comparatively small. The table cloths are plastic and sticky and the wooden chairs have no cushions so are only comfortable for a short time. There are only paper napkins and no linen available. We had to ask for finger bowls, they were not brought out. That said the service was good and we were not kept waiting for too long. The charges are reasonable and therefore they offer good value for money but they will need to make significant improvements to gain a Michelin star!
Paul B . 2020-02-16
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Another great takeaway from the Sugar cane. We dont eat meat so we love this place as there are great options for us. Of particular note is the sweet and sour cantonese vegetables. All piping hot and served quickly. I recommend that you collect your order to avoid any delivery issues but that goes for any takeaway as far as I am concerned. Parking nearby to collect can be a bit tricky at times
415briant . 2020-02-15
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Visited the Sugar Cane last night as a result of recommendations from several people. Lovely warm welcome despite arriving very late in the evening (10pm) we shared a seafood noodle and a spicy ho fun which was similar to pad Thai, together with crispy chilli beef and plain rice. Firstly we were impressed that they had heat trays to put our food on so it didn’t get cold. This is sadly lacking in a lot of restaurants. The food itself was very good - fresh and tasty. We weren’t rushed at all despite being the only people in the restaurant. All I can say is I can see why it has been there over 30 years! Thank you
Trudie E . 2019-12-09
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Yum yum, having not been well I decided to be lazy and order take away, I chose The Sugar Cane as I know the owners and they have always served good food in all of the previous business premises they have owned. I ordered, sweet and sour chicken balls, crispy lamb in garlic sauce(delicious), and chicken curry which came with boiled rice, all delivered to my door by a man with a smile, the food was hot and delicious, I highly recommend!!😁😁😁
Dave Gale . 2019-10-11
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Received our takeaway this evening after reading so many glowing reports about this restaurant!! How wrong were we to believe them, we waited an hour for the food to turn up cold and soggy!! When we spoke to them to complain all we got Rudely was i’m sorry there is nothing we can do!! Nothing they can do ‘absolutely livid’ avoid this Takeaway at all costs!!
Ambassador92744 . 2019-08-16
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Both my husband and myself are Chinese food lovers. We chose this restaurant as it was close to our hotel. We had a set meal. The food was tasty and the service was very good. Would def recommend and visit again if in the area.
68mel68 . 2019-08-04
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The most tasteless Chinese I've ever had! The chicken chow main was flavourless and the vegetable Cantonese tasted like washing up liquid.
Lucy Wicks . 2019-07-27
MORE AT Google
Lovely food, no long wait, piping hot. Great service. Will definitely be going back.
Sharon Atkins . 2019-05-25
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I remember when you had to book weeks in advance to get a table here! Visited here after a few years to find an empty restaurant. It was quite early so did not take much notice.The young lady waiting was very pleasant but no sign of any management. The room was extremely cold despite being quite mild outside. We asked for the heating to be put on due to the cold.The mixed starter states for two, yet just enough for one. It was clearly all deep fried from frozen and at £6.50 is very expensive.The duck again was frozen and not shredded from the bone. Again expensive at £11.00 and not what you would expect from an established restaurant.The biggest disappointment was the "Chef's Speciality" the Four Seasons. The meat was defrosted and microwaved and then briefly cooked inthe wok. It was so soggy and grey in colour that i declined from eating it.I adked the young lady to remove it from the bill. The chef said he would remove it from the bill, but next time i would have to pay for it. I assured her that there would not be a next time!Sadly how the migjty have fallen. In todays market you need to seriously up your game to compete. I now understand why the restaurant was empty.Sadly we will not be returning.
ChristopheD57 . 2019-04-25
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I think there is more choice on the takeaway menu what we ordered was good but the phone telling you there is another order very annoying as it just keeps repeating loudly until dealt with
myralangdown . 2019-04-24
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Best take away in town wonderful food
Barbara Mellor . 2019-04-17
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I used to love the food from.Sugar Cane but I've just had possibly the worst Chinese of my life!! Satay chicken swekers, the chicken was to rubbery to chew and tasted of soap and the watery excuse for satay sauce tasted like dish water. Pork chow mein, where was the pork??????? Salt and pepper chicken was like they'd swept the floor and deep fried the bits!! Never again!!!!
Becky Sinar . 2019-04-13
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Went for a meal at this restaurant and it was a shambles! Very poor. Staff didn't know that pancakes are served with crispy duck. Staff had to be told that sweet and sour sauce comes with won tons. No one knew Sake is served hot. The food was average takeaway fare, not very expensive though. Wont be going back until someone else takes over.
Karl Mitchell . 2019-03-15
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great food value pricey but great
Kamila Jacobsen . 2018-12-15
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Great food & service. All the food was great quality especially the duck wraps. Would definitely go again or get a takeaway.
Unhapp . 2018-11-25
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Terrible takeaway, there isn't a good Chinese restaurant in Yeovil but this seems to be the worst. Uneatable food., we threw it away.
S B . 2018-11-20
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We visited here and the food seemed very fried, our appetiser was dry and had no sauce. Waitress advised we had 2 as they are small, states min 2 people on the menu so guessing that’s not the case! Duck course wasn’t served on the bone and shredded at the table. Mains were ok. Average meal.
wedgie4 . 2018-11-04
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I ordered a takeaway from here as a Saturday night treat. The food was prepared on time for collection and was absolutely delicious. It has a small restaurant as well so it might be advisable to book at busier times. One minor criticism is that we ordered chips and found out when we got home that they had put ribs in instead. As vegetarians they went in the bin but it did not spoil our meal. I highly recommend this place
415briant . 2018-10-21
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Always a great meal be it eat in or take away. Friendly, chatty, helpful staff. Very pleasant restaurant.
Mike Hoysted . 2018-10-13
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We had our first take away from Sugar Cane, we selected four dishes which compared to other local alternatives were about 10% higher in price. What can I say other than we were very disappointed, all the dishes lacked any real flavour and tasted mainly of oil and salt, which left a oily film on the palette, the beef in the chow mein was very chewy and the pork in the foo yung appeared to be diced processed pork and not what we expect from Chinese served locally which would be sliced from a joint. Even though we try to support local Chinese & Indian restaurants and take aways It is very unlikely we will return. Sadly the free prawn crackers were the only part that had any flavour.
JoeStringer007 . 2018-09-21
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We had our first takeaway fro Sugar Cane last night, delivery spot on, food amazing thank you, will definitely make time to visit your restaurant.
Cath066 . 2018-09-20
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Very little Chinese in Yeovil, out dated decor, very 80s . But the food is great. Give it a go takeaway or in the restaurant
19garyc . 2018-09-17
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This was our first visit since the restaurant changed hands. We visited mid-week so it was nice and quiet with just a few other tables occupied. The staff are friendly and efficient and the atmosphere is relaxing. The food was excellent and very good value for money.
Bob O . 2018-09-11
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Nice place opposite bus station. The only thing I found not good was the wait of time to make order and receive food. There was only one person serving, it was busy plus take away orders as well. I ate in so it was a bit annoying. Do not let it put you off though as it was a good meal.
Martin R . 2018-08-30
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The food was excellent and service . The prawn toat and salt pepper spair ribs are very good. It's good place to go for birthday
Neville C . 2018-08-23
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We travel from Martock to Yeovil for Sugarcane. Their salt and pepper King Prawns are absolutely delicious along with the rest of the menu. Love it and keep doing what youre doing!
Nutya200693 . 2018-08-14
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Best Chinese take away I have ever had. Ordered a variety of dishes and couldn't fault any, cooked to perfection. Will definately book my next chinese meal here.
Alison B . 2018-07-21
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A very friendly place made to feel welcome food was good decent size portions only negative cold plates!
rosemyrarendellr2017 . 2018-06-27
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Great place lovely food and wonderful staff highly recommend this place
Sonia Farrow . 2018-06-08
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We went here on a Sunday night for a birthday treat and both had the set meal B, the service was great . The food was beautifully cooked and each item was full of flavour ..
g4ms . 2018-05-20
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New to us. Delightful, cosy,very clean and bright. Food good. Staff very helpful. Will surely return.
teresaglew . 2018-04-26
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Recently moved to Yeovil and tried most of the Chinese takeaways, none of which really done it for my wife and I. Then we tried sugar cane and loved it! Now our regular for Chinese takeaway.
Charlie L . 2018-04-22
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Great food. Friendly staff. Takeaway too.
Caroline Knight . 2018-03-07
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A Wednesday evening and the only two people in the restaurant ... the entire evening!
beckalott . 2018-01-25
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Had a takeaway from this restaurant on the 09/01/2018 as our normal go to was closed. We collected from the restaurant. The service was quick and the staff friendly. The food was of a good quality. Really enjoyed the Kung Po King prawns and the Honey Chilli Chicken. The only criticise I have is that the portion were small. We ordered the house special fried rice, there was barely any meat in it and the portion was the same as any other. I have always had this is a larger container from other Chinese's. The curry sauce container was also exceptionally small. I would have a takeaway from here again but only if my usual was closed.
Samantha G . 2018-01-13
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Excellent food great service will defiantly be going back again
Ian Burnley-smith . 2017-12-18
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Some people critisize the decoration, however we went there to eat and the food was excellent, best Chinese in Yeovil.
Mike T . 2017-12-07
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It really is like stepping back in time to the 80s from the decor to the place mats, the place could really do with a revamp. It wouldn’t worry me if the food and service were good but they’re not. The starters look and taste like they are bought from Iceland’s supermarket, in fact that does Iceland’s a disservice. We were the only table in there but they still couldn’t get the food out all together. The crispy beef was very nice but it was cold and took another 15 minutes before we got our sweet and sour chicken and rice, and then there was a massive hair in my friends dish. The staff are all you girls, no older than 16, and didn’t have a clue what they were doing with food or drinks. I have no intention of ever going back and if I’m honest think the place will be closed within months
Ajbsab . 2017-12-03
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Tried all Chinese takeaways in Yeovil and been disappointed ,this is above and beyond. Proper restaurant quality, sweet n sour chicken crispy and perfect..shredded beef a chilli sensation, wonderful full of flavour Thai green curry.... 10/10
dionandkaren . 2017-12-03
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First came here in 1990 and so glad it is still here. Lemon chicken and duck pancakes are delicious and whole meal was lovely. Vegetables also cooked well. So glad we went back down memory lane.
Chris G . 2017-11-13
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Good Chinese food. Quiet place and not too expensive! They do take away as well
Alberto Cardellini . 2017-10-20
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If you want to feel like your bk in the 80s this is place for you. Very very dated interior which feels like needs a complete overhaul. Found the wine list interesting not great selection of overpriced not good wine food menu better selection. Set meal looked good so all opted for that starters seemed like deep fried bits you can put up in cash n carry 1 each of 3 things the rib was dry n tasteless and I've seen more meat on a worm duck must say was lovely but needed more pancakes and main was ok nothing to write home about felt the portions were not reflected by the price. Staff were all very young helpful and polite but inexperienced which I'm sure will grow. Such a prime position has much more potential. Probably won't return.
Shelly B . 2017-09-27
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This was our first time ordering from here! Excellent food excellent service. Most definitely the best Chinese we have had. The food was fresh and so tasty. Very happy 😊
Kay Morton . 2017-09-24
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Very Good Good food! One of the best ever perhaps I have had better in Singapore once but never in EU. Tender meat right seasoning and fresh cookingoil!
Gunnar Borglund . 2017-08-20
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Haberme cambiado desde Melbourne a Somerset, me espera una auténtica comida ma po (Misa del gallo de cerdo con pimienta szechuan, tofu y silken chilis) que está disponible en Melbourne y Londres (y también el baño! ). Yo he pedido por muchos restaurantes chinos y todos me dicen que British no quiero la verdad! Así que pedí sin muchas esperanzas en la caña y quedé impresionado Suger fue el verdadero.
Bec M . 2017-07-23
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Ordenar a través de comer solo por primera vez. La comida llegó 3 / 4 hora antes que el especificado. La comida estaba caliente y delicioso - adecuado para llevar en un restaurante de calidad. Por último, un buen Chino en Yeovil! Estaré pidiendo más. Gracias de caña de azúcar
Hayley C . 2017-06-09
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Pedí para llevar y es el mejor arroz frito que hemos tenido. Obviamente estaba fresco. Con ganas de probar el restaurante.
graemeb32 . 2017-05-04
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Went here to try it again as not been for a long time.Starter was dire. The noodles and rice were good. The beef was not good.Decor well out of date. Service was good thiufh
gaz1234Uk . 2017-05-01
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Having been taken over 6 weeks ago it's a vast improvement the food was not great service from the last time I was here. Both I and my partner enjoyed the food immensely. Thumbs up from us to the owner and her husband the cook
KatrinaC74 . 2017-04-29
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This is by far the best Chinese Restaurant anywhere in my opinion. The food is just excellent and the service the same. Don't bother going anywhere else.
DrPaul444 . 2017-03-11
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great food great staff and ideal for business dinners and romantic meals out. if you enjoy chinese food at its best this is the place to dine, booking highly recommended.
ALAN B . 2017-03-01
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Best Chinese in Yeovil by far!👍
John Foreman . 2017-01-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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431 Opinions
Singapore rice noodles are unseasoned, tasteless and without a trace of chilli. Thought the new "shredded chicken with thai sauce " was going to be coated in THAI sauce. As in red or green coconuty taste. I paid just under £9 for a crispy battered then sliced chicken breast with a pot of Thai Sweet Chilli sauce. This Chinese used to be the best. I won't be using them again!