Based on 352 opinions finded in 4 websites
Based on 352 opinions finded in 4 websites
Nº 402 in 483 in Huntingdonshire
Opinions
not had my delivery , wrong order
Cerys . 2024-11-02
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Great service delivery and wraps :)
Lauren . 2024-10-11
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Originally had a 20 min time slot from 13:40-14:00 ended up being delivered at 14:07, communication could be better.
Alice . 2024-10-07
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Literally couldn't even see there was any filling in there, the sandwich looked like it had been made with just extras. Wasn't toasted when asked for, pretty disappointed
Alex . 2024-10-02
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Kept changing delivery time, food came soggy and cold. Not bothering again
Toby . 2024-09-29
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Complete joke only delivered half of the order, when I rang them up I got shouted at and they put the phone down one me! Then they took over three hours to re deliver it, what a joke
Daniel Hewins . 2024-09-29
MORE AT Google
Awful service, lady sat opposite my house for 5 minutes and when our food was delivered one of the bags was tampered with ( opened)
Tanya . 2024-09-28
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Subway was cut open both edges making contents hard to stay in sandwich
Archie . 2024-07-20
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This order was not delivered at all. The restaurant was not helpful and there is no way to contact Just Eat.
Andy . 2024-07-19
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It never turned up and it just popped up saying delivered ??
Mark . 2024-07-16
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Driver was fantastic what a great guy you need more like him on your team
David . 2024-07-14
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Was missing part of the order and when we rang they refused to send the missing item. We had to ask for a refund from just eat.
Flipp . 2024-06-30
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Not impressed customer service is awful the 2 times I have been here.
Joel Whenman . 2024-06-19
MORE AT Google
food was tasty, unfortunately I had mistakenly selected the toasted option and the bread was pretty hard (especially at the ends) when it got to me. The delivery driver was friendly and professional and followed my doorbell instructions perfectly :).
Harriet . 2024-06-19
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brilliant delivery service driver & food
Mark . 2024-05-23
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Sorry to complain but this is now the third time that staff at this Subway branch start prepping the footlong baguettes by slicing all the way along/through on BOTH sides. It means all the ingredients then spill out everywhere and makes it v messy to eat. I've never known a subway store that does this - we thought it was a mistake with a rookie member of staff initially, we meant to complain the second time it happened weeks later but now the third time we had to say something. Please stop!
Elisabeth . 2024-05-17
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Staff was useless didn't let me have any salad of any kind very rude service was shocking will not be coming back
james waumsley . 2024-05-11
MORE AT Google
i didn’t get my other lots of cookies
Lola-May . 2024-04-27
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I asked for it to be delivered to reception with the receptionist, they dumped it in a side office where I proceeded to get cold. Disappointed because except from that the food was great!
Holly . 2024-04-19
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Didn't receive full order, there was no cookie.
Dominic . 2024-04-13
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Delicious. Hot, fresh and tasty
Katie . 2024-04-06
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Ordered sweet onion sauce but git sweet corn instead...
Andy . 2024-03-04
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£25 order of toasted subs, sent out cold rolls not toasted then argued because they didn’t read the order correctly
Louis . 2024-02-24
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The whole order was wrong, ordered a foot long and received a six inch. And the fillings were wrong, had pepper sweetcorn and mayonnaise in none of which were ordered.
Molly . 2024-02-15
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The food took over an hour to be delivered and I live round the corner from the restaurant I’m not happy at all the food was stone cold when it got to me basically no point in having it toasted !!!
Fay . 2024-02-15
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It was cold and it looked like it had been sat on.
David . 2024-02-14
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Food was great but they gave me a six inch instead of a foot long that I ordered and when I tried to ring the restaurant it went straight to voicemail to get this sorted
Charlotte . 2024-02-05
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Delivered incorrect order. paid for footlongs but received 6inch.
Chris . 2024-02-03
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the early delivery was no problem it was only 5 minutes. great service
Mark . 2024-02-02
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Food was hot, everything was there and arrived fast:)
Louise . 2024-02-01
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Food was ok however the courier left the restaurant and delivered to few places before here , very long route for what should have been hot food to be delivered! Food was cold by time it arrived ! Would have given higher review if food hadn’t have been on a 45 minute drive to get here
Nicky . 2024-01-31
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Great food nice and hot well made
Dan . 2024-01-07
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from the minute i paid to food eventually arriving, was 1 hour. the bread was burnt around the edges and also barely even warm.
megan . 2023-12-30
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I used to get amazing sub from here . But today was it was awfull. Guy behind the counter spoke to me maybe 3 words . Didnt ask me what bread i wanted ...or any additional stuff . He just made steak foot longs . He even stopped the owen 3 or 5 sec before the end . 0 skill 0 training . Food was horrible . 0 for customer service . What the hell?? Lady after me me asked for full breakfast one and he said we dont have . No sorry no bother no shajt . Bad bad . And i never post reviews ...but this was beyond myself . And i had it for my partners bday breakfast .....i was stunned And imagine someone coming to this st neots subway for the first time with some sort of anxiety not knowing and they get served this shajt . Downfall . Bad
marek lichon . 2023-12-21
MORE AT Google
Food great,service great,experience great 👍
Mark . 2023-12-19
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Said delivered straight away and one of the orders was completely wrong
Matt . 2023-12-17
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Food arrived late by 25 mins and was cold.
Shash . 2023-11-22
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Gave the delivery driver clear instructions instead of reading them he went across the street to the wrong house banging and ringing the bell then left it on the floor the neighbours caught him just in time to tell him where it is..The driver telling the neighbour aswell it was an order for Christine lol wrong again the name onit was Mr Christopher
Christopher . 2023-11-04
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Ordered 2 6"subs today while we were waiting they were doing another order, One order was nuggets as he passed the cooked nugs one dropped out into the salad bar, so when the guy came to box he noticed one missing when asked anout it the other guy foind it and just chucked it in the box with bits of salad, bad service, not pleasant servers grim surrounding needs a good spruce up
christine jackson . 2023-11-04
MORE AT Google
Third time they have got my order wrong or had items missing!! I wish they would read quantities!!! Also my sub had been warmed up when I did not chose this option!
Natalie . 2023-10-27
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Burnt disgusting food total rip off sort this out
Lisa . 2023-10-17
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It took about an hour and 15 minutes to receive the order. We chose the Mexican one but it was so spicy it was practically inedible. Not impressed when you’ve spent £30 on an order for sandwiches. Also the phone number on Just Eat is wrong and when I looked the number on the internet you just get a voicemail. Very poor service.
Nicola . 2023-09-03
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I've completed online complaints about lateness. Or wrong or missing orders. I've not heard anything back from you. Apart from an automated.. Hi how did we do rate us .I already have and not received any reply
Scott . 2023-09-02
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Cancelled order after an hour of no updates
Scott Thorpe . 2023-09-01
MORE AT Google
Fresh food, professional service
Mark . 2023-08-29
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I had to pick up order.as you couldn't assign a driver. Yet you still say it was delivered. This is not operate OK
Scott . 2023-08-28
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Decent sandwich. Delivered quickly. My only complaint is that the sandwich was toasted and I did not ask for it to be toasted.
RaeAnna . 2023-08-22
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Great service by Boss Asad. Thanks. Good food and clean store.
Mahmudur Rahman . 2023-08-15
MORE AT Google
Was a little cold but still tasted delicious
Katie . 2023-08-11
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Want refund came cold and didn’t even have the right stuff in
Charley . 2023-08-04
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It took an hour and 43 minutes to assign a driver and get my order , I think it's unacceptable.
Connor . 2023-08-01
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It says delivered? It’s not even here
Beth . 2023-07-29
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Food was late and half of the order was missing
Sean . 2023-07-21
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Order was wrong I left a clear note for the Philly steak to be heated and it was stone cold. Awful!
Joseph . 2023-07-16
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Food was yummy, time was slow. But food counteracts the time so good job :)
Mitchell . 2023-07-13
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Ordered a subway melt and arrived non melted, still edible but not what it should have been
Rosie . 2023-07-10
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Food only travelled a few miles and was stone cold. Wedges were like rubber, very bad. Cheese bites were cold and breakfast sub clearly made ages before delivery so was cold and mushy
Kimberley . 2023-07-02
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Food was really delicious, hot and fresh. New specials are particularly good
Katie . 2023-06-28
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Went with my grandson as half term treat,staff friendly and efficient,food good tried food of the new menu.
Christine Quinn . 2023-06-24
MORE AT Google
Wrong delivery then asked if I could come to store to pick up a new one even though I ordered for delivery not collection and they couldn't re assign a new driver until tomorrow.
Kieran . 2023-06-21
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Spicy Italian only to reach the sauces and no hot chilli sauce as discontinued due to an updated menu... Empty shop and not a friendly service. Won't be going back there again.
Johnny George . 2023-06-03
MORE AT Google
Ordered the food at 13:00 it turned up at 14:15. If I known it was that long I would of gone and got it myself
Ryan . 2023-05-28
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LIES and DECEPTION. Wheres the train? I was expecting to be able to get to london by 5 today and was late because of false advertising!!
Muhammed Prabhat . 2023-05-27
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forgot most ingredients of my sandwhich
leyla . 2023-05-15
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Missed my drink off the order couldn’t contact restaurant and couldn’t contact just eat! Left me out of pocket as a customer
Becky . 2023-05-13
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Good food! Great delivery and everything was lovely.
Chloe . 2023-05-12
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It’s great! Lots of variety. Sandwiches, salads, sides, interesting drinks to choose from. One of the healthiest fast food options whilst still being delicious and affordable. Thanks
Rhordan White . 2023-05-07
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You took my money but didn’t deliver so bad review
Archie . 2023-04-03
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Fairly decent subway - staff were friendly and made the sub perfectly.
Matthew Wakeman . 2023-03-26
MORE AT Google
Just a bad experience altogether. The staff was rude. Charged me extra for black pepper and as you can see there was not that much on it. I always get oil and vinegar on my Italian sub and they didn't have any. The meatball sub was more water than sauce. No kind of spicy mustard of any kind. The main thing was just their attitude when asked for something. When I buy something I want it made the way I like it and they just didn't care. I very likely will not be back. The only thing that was good was their Macadamia nut cookies.
Mrstrikerace . 2023-02-26
MORE AT Google
Excellent subway excellent staff and as always good food
Kayleigh honour . 2023-02-22
MORE AT Google
Ordered a BLT it came with no salad and no sauce !!! When complaining basically told tough!! Rude staff not willing to correct 😒 Never again!!
Jane Morris . 2023-02-15
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Perfectly balanced salad with all the good stuff and extremely quick delivery on a Saturday night! Thanks guys!
Wayne . 2023-01-29
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The food arrived cold and the delivery driver left it in the rain
Jessica . 2022-12-22
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Sadly this order was not at the normal standard I'd expect from subway. Ordered a meal deal and the drink, crisps, and cookie were all missing. Also one sub was selected to be toasted but had not been at all.
Paul . 2022-12-16
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Unfortunately my order was incorrect. There was sweetcorn and peppers that I did not order. It was not enjoyable at all
Katie . 2022-11-25
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Toasted tasty vegan sub. Delicious. Delivered in good time.
michelle . 2022-11-22
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Never come back again. Bought coffee (hot chocolate) week before. It's like water from toilet. It was my mistake buy from your shop. Worst experience.
Zinthu Nithy . 2022-10-24
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Delivery man had a stinking attitude towards my wife and muttered under his breath as he walked off. He needs to be reminded about manners
Ben . 2022-10-10
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Average really... Bread was dry.
Dan J Knapp . 2022-10-05
MORE AT Google
Do not buy from this store!! Bought myself a 6 inch meal deal and the packaged water bottle had a bad sewage smell coming from it. Absolutely disgusting.
Malvi Dodhia . 2022-09-24
MORE AT Google
food came cold and was waiting a long time not impressed the person came walking and wasn’t too far of a walk
Leo . 2022-09-18
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Missing items Nachos hardly any cheese and cold
Heather . 2022-09-04
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Paid extra for Ben & Jerry’s in my meal deal, yet the ice cream sent wasn’t even a third of the size of a regular carton?
James . 2022-08-27
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Coffee machine out of service and toaster not working properly, took 20 mins to complete order and I was only one in there
Tina Hughes . 2022-08-25
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Was really good! Didn’t get the cookie I ordered tho :(
Ruby . 2022-07-29
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The steak and cheese had no cheese and no sauce… but filled a gap. Meh.
Jonathan . 2022-07-19
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I asked for bbq sauce none was added I asked and paid for 4 extra choc cookies got regular considering it cost me £16 for this very disappointed
pauline . 2022-07-11
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Ordered a steak and cheese wrap which was more wrap than filling! The tortilla had been wrapped so small that there was more tortilla filling than steak and cheese filling! Made it very dry and not exactly pleasant! Considering these are not the cheapest wraps around I’d expect much better than what I received However can’t fault the meatball Subs that were ordered these were great 👍 Only reason for low score was the wrap, worst one ever from here
Nicky . 2022-06-18
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The sub was wrong and all the meal deal items we're missing
Abi . 2022-06-17
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This is the second time my order was wrong. They did send a second subway sandwich for free after I called to complain
Nooreen . 2022-06-03
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Great food, great service as always!
Molly . 2022-05-31
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Was very very fast, only took about 20minutes! Really good food too
Ruby . 2022-05-03
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Subs were cold, no sauce with meat and meatless meatballs, very dry, meatless meatballs tasted burnt???
Destyn-Marie . 2022-04-01
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I think wrong instructions given by just eat as sweet corn was added instead of sweet onion sauce...instructions always seem to be a problem with justeat
Thomas . 2022-03-27
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The meatballs were the meatless ones which I did not order! They were disgusting! My sandwich also didn’t come toasted which really let it down!
Jamye . 2022-03-01
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The food was cold when it turned up and wasn’t toasted
Hattie . 2022-01-30
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Potatoes were saggy, the sandwich was good, but packing was damaged.
Greta . 2022-01-13
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The food arrived cold not toasted and had the smallest fillings, this cost £18 for two meal deals. I rang the shop and I was told another would be sent, after waiting another 45 minutes I rang the shop again to be told it hadn’t been made as they were busy with other customers. Will never order again .
Lisa . 2021-12-30
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Came quickly. Food is usually good but the cheese was missing from the salad on this occasion.
Paul . 2021-12-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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164 Opinions
Service here is shocking slow, more worried about taking the money and having 15 people wait for one person making the drinks, one person taking orders and money. Silly way of service now. Attitude from manager when suggested both make the drinks to catch up. Was deeply offended that a customer made a suggestion that goes against company policies. Customer service out the window along with common sense.
471 Opinions
Order cancelled for no reason , waiting on refund. Phone number also does not work so cannot contact to ask why
3012 Opinions
Going, going.......Gone!!! Shut own, who knows what will replace it, probably another housing estate that will cause endless traffic jams.