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3.9

Based on 859 opinions finded in 4 websites

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Nº 2416 in 4016 in Birmingham

Nº 44 of 118 Fast food in Birmingham

CUSTOMERS TALK ABOUT DISHES WITH..ladycheesesandwichchickensalad

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Brilliant quality, great customer service and the best manager in Maddy. Thank you!

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Ammar T . 2024-10-13

MORE AT Google

Gone downhill. The portions for salads have gone smaller. the meats portions gupreet put smaller than recommend servings. Also got food poisoning that day. I am really disappointed. i am also at the BOSS level on the subway app.

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Harris Hussain (KING H) . 2024-10-07

MORE AT Google

Great food, very reliable, Gurpreet was a nice server. Amazing!

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Rayhan Hussain . 2024-10-05

MORE AT Google

Got served by Maddy today - she’s a wonderful employee. We were sent the wrong sub and she gave us a free sub meal. She’s very welcoming and remembers her regular customers. Will definitely come back 😌

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umahma akbar . 2024-09-28

MORE AT Google

Good service especially from Ghurpreet thank you 💞

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simra123 _ . 2024-09-17

MORE AT Google

10/10 service, Gurpreet Kaur was great. Highly recommend

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Farhaan Ali . 2024-09-17

MORE AT Google

Food wasn’t worth the money and took an hour from when i places the order for it to arrive. Won’t be ordering from here again

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Mohammed . 2024-09-14

MORE AT Just Eat

Food was cold and not at a good standard

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Aarusa . 2024-09-05

MORE AT Just Eat

Customer servicing and food quality is amazing here. Specifically the staff behaviour and their service to making food is very good. I visited yesterday and they welcomed me with big warm smile.strongly recommend this place 🥰

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zaina khan . 2024-09-05

MORE AT Google

I had a fantastic experience at the Washwood Heath Subway, largely thanks to the outstanding service provided by Maddy. The store was clean and well-organized, setting a positive tone for my visit. Maddy greeted me with a warm smile and crafted my sandwich with great care and precision. Her friendly and attentive approach made the whole process smooth and enjoyable. It’s clear that she takes pride in her work and genuinely cares about customer satisfaction. I left not only satisfied with my meal but also impressed by the high level of service. I’ll definitely be returning to this location and recommending it to others!

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Pardeep kumar . 2024-09-05

MORE AT Google

had a great dining experience at Subway recently. The food was fresh and delicious, as always, but what really stood out was the service. The manager, Maddy, was incredibly friendly and attentive, making sure my order was perfect. Her professionalism and kindness made my visit extra special. I’ll definitely be coming back!

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ayesha sarwar . 2024-09-04

MORE AT Google

Quality Sandwiches and Good Staff

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Muhammad Zain . 2024-09-02

MORE AT Google

Very good Quality Food And Lovely Manager and Good Customer Seevice

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Naqeeb Malik . 2024-09-02

MORE AT Google

The food is lovely and fresh specially Sandwiches Staff is Lovely here as well

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Nav Ghuman . 2024-09-02

MORE AT Google

Great Food And Nice Helping Staff Specially Manager of the branch

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Reham Munir . 2024-09-02

MORE AT Google

Best place to eat. Absolutely love the service rendered by Talha, he gave me an excellent customer experience, so professional, and the food was sumptuous as well. I recommend this place to everybody who craves a delicious meal and a good customer experience.

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Sulaiman Olaoluwa . 2024-09-01

MORE AT Google

Food is delicious Staff is very friendly and helping specially Talha

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Hamza chohan . 2024-09-01

MORE AT Google

Had a great experience, staff member Talha, did a good job in serving. Keep up the good work.

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Nokhaiz Joseph NJS . 2024-08-30

MORE AT Google

Mr talha mehmood was one of the greatest member of this branch he is so kind and well mannered and humble person. Always add my favourite seasonings in the food. i just love their customer services.

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drzunaira hassan . 2024-08-28

MORE AT Google

I loved this subways the guys are very cooperative specially one guy I think his names is Talha he did splendid job and made a fantastic subways. He listened to my instructions carefully. I usually visit where he is around cause he makes its wow

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Shahbaz Siddiqui . 2024-08-28

MORE AT Google

Hardly any salad and I paid for extra chicken and extra chesse. Sadly it seems to depend which member of staff serves you as the quantity changes depending who prepares it!!!

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Natasha . 2024-08-25

MORE AT Just Eat

Not the best subway I’ve been to. The toilets missing a lock and handle so that’s quite weird. Had a salad here but tasted a bit off

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aron hegedus . 2024-08-23

MORE AT Google

Food was nice. Used cheeky Tuesday discount. I requested ready salted crisps but was given prawn cocktail. I was also charged 10p for a bag but the bag provided was a paper bag which I believe should have been free…

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Naznin . 2024-08-21

MORE AT Just Eat

I frequently stop by this place for my morning snacks, and I’m always greeted with a warm smile from Ms. Maddy, who is part of the morning crew. The food comes out fast and is absolutely delicious. I definitely recommend it!

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mo hussan . 2024-08-14

MORE AT Google

Whoever made my order today did it perfectly. its best one I've had in months. Thank you so much Whoever made it.

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Natasha . 2024-08-11

MORE AT Just Eat

Missed items, missed notes didn’t even give what we ordered

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Aniqa . 2024-08-04

MORE AT Just Eat

There is almost always something missing in the order. No Cucumber and peppers in the salad. Had the same issue last time too. Really hope they read the order before preparing it!

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sana . 2024-07-30

MORE AT Just Eat

Lovely two man team here, worked speedily and accurately. Great manners from staff, who helped me get the best deal with a voucher. Highly recommend. Seemed a bit in the dark and no one was sitting inside, but I may have gone in on a Sunday. Food was fresh and generous.

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Mikey G . 2024-07-12

MORE AT Google

Every single time I order I request not to be toasted and every time it comes toasted may seem silly but I don’t like the cheese melted and meat is warm it’s disgusting

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Jemma . 2024-06-15

MORE AT Just Eat

First time ordering with you guys. brilliant service and easy to navigate. thank you

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Thomas . 2024-06-06

MORE AT Just Eat

poor food think they have changed workers and the food is terrible now!!!

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Sabrina . 2024-05-31

MORE AT Just Eat

Disgusting they sent me a wrap box for salad complained to just eat for refund think I use another subway from now on!

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Natasha . 2024-05-31

MORE AT Just Eat

Chicken taste like it’s gone bad😭

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Ayesha . 2024-05-31

MORE AT Just Eat

Very slow service. Only have one person serving. Waiting in Que forever

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Zakee Mushtaq . 2024-03-17

MORE AT Google

Staff here is lovely, Asian man was amazing to my little brother on his birthday and he gave wonderful service!!

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Sania Liaqat . 2024-03-03

MORE AT Google

Did not receive the drink from my meal that I ordered.

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Rory . 2024-02-21

MORE AT Just Eat

Food was very cold and had missing items!!!!!!

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Nazmeen . 2024-02-07

MORE AT Just Eat

Food was very cold. Not enjoyable

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Aarusa . 2024-01-21

MORE AT Just Eat

food was cold and soggy i didn't get what I ordered disappointed and hungry

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Aaliyah . 2023-12-26

MORE AT Just Eat

my food came burnt a little and was cold

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fabiha . 2023-12-22

MORE AT Just Eat

I don't understand why just eats have charged me for this order twice

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salma . 2023-12-04

MORE AT Just Eat

Asked the delivery to be left in the porch and they did ,much appreciated

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Andrew . 2023-11-28

MORE AT Just Eat

One of the best Subways in town.

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Ashad Yousif . 2023-11-02

MORE AT Google

The best of the Subways. From services provided by Ibtihaaj I believe and the other lad Hasan if Im not wrong to the quality of food like bread, meat, freshly cut and nicely presented veggies and the smell of those cookies attracting you towards them. Everything was fantastic! Would love to come again and again.

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Basim Munir . 2023-10-26

MORE AT Google

Asked for chicken bits for cheese an was cold

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Lexie . 2023-10-23

MORE AT Just Eat

Very tasty and arrived fast. I prefer them to Shard End Subway.

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Natasha . 2023-10-05

MORE AT Just Eat

Never came, driver displayed they'd delivered when they never did I rang the branch to complaine, I was just dismissed and told to contact just eat, I ended up wating over am hour just to have to drive to another branch and pay them for the same meal absolutely fuming

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Nathan . 2023-09-14

MORE AT Just Eat

Waited ages for the wrong food to arrive. Phoned to be told they couldn’t rectify and send out the correct order due to no delivery drivers. Kids went without. Thanks.

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Roselin . 2023-08-31

MORE AT Just Eat

Missing cheese off 3 Subs cucumber not requested on one. Wrong sauce on Philly steak. None tasted as normal. Very disappointed

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Judy . 2023-07-06

MORE AT Just Eat

I recently had the absolute pleasure of dining at this particular Subway branch and I am compelled to share my phenomenal experience. Firstly, the variety and quality of the food was outstanding. I ordered 'The Baller', a rather intriguing menu option which more than lived up to its promise. Bursting with a delightful array of flavors, this sub was meticulously crafted, making every bite an exciting gastronomical journey. Now, a wonderful meal is only half the equation when it comes to a satisfying restaurant experience. What truly sets this branch apart is its exceptional customer service. Abdullah, the gentleman who served me, was an epitome of hospitality. His service was prompt, friendly, and proficient. Abdullah expertly guided me through my options, providing insightful recommendations that added immeasurably to my dining experience.

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Mohamed . 2023-07-05

MORE AT Google

Quick service and pleasant delivery guy

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Judy . 2023-06-20

MORE AT Just Eat

Food was cold, delivery was later than time estimated

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Sheena . 2023-06-10

MORE AT Just Eat

Best place to eat, professional staff, fast service

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Aman Javid . 2023-05-26

MORE AT Google

My food wasn't delivered at all and the man on the phone was useless I offered to pick it up and he said straight said no it's not my problem dont order from here if u want your food to come at all x

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Louise . 2023-05-24

MORE AT Just Eat

I wouldn't rate this a one star we brought two meatball subs and it was full of sauce that over took our taste buds sauce it was sour, unedible. I am very angry that this happened because its not just this branch its two we had a issue with. Subway needs to go undercover because it's appaling. We brought from subway to fund blocks of cheese in the sandwich and cold when we asked for cheese and toasted

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Annisa Khan . 2023-05-22

MORE AT Google

I got a little note written to say there was no spinach but was there no Mayo either? It was 2 meatball subs with Spinach, sweetcorn and one was spinach, sweetcorn and olives. Fair enough there was no spinach and you guys let us know but where was the mayo? I ordered both with sweet onion sauce and lite mayo and we got just sweet onion sauce! I’m actually shocked that with just two subs they made a mistake like that! For future try ticking everything you’ve done after or maybe just more than once. Can’t believe it I’m actually cracking up.

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Ocean . 2023-05-19

MORE AT Just Eat

Nachos and footling arrived cold

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Misba . 2023-05-14

MORE AT Just Eat

Service charge was a bit disappointing and also a charge for a paper bag.

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Jammie . 2023-05-01

MORE AT Just Eat

Amazing friendly staff that's served with a smile , this subway is really clean and hygienic and everything tastes fresh

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Javeria Khan . 2023-04-26

MORE AT Google

Placed an ordered and received completely wrong items

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Zi Em . 2023-04-17

MORE AT Google

It was really nice experience and I really enjoyed the atmosphere.

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Mohammed Khan . 2023-04-13

MORE AT Google

Best place with a great customer service by Mr Hassan.

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Alin Schian . 2023-04-13

MORE AT Google

Today i was served by Hassan and he was exceptional with his service. He is an asset to Subway. Very clean and quick making my subs and letting me know about the deals of Subway.

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T H . 2023-04-12

MORE AT Google

This place is on the Washwood Heath Road it has a load of Junkies at the back of it all the time they don't do nothing about it it is disgusting people eat from there and not only that people live there too they have no respect for others

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Ray Phillips . 2023-04-08

MORE AT Google

The staff was sitting in the customer side on his phone. When I walked in after 2 mins he got up and said 5 mins. He then started to mop the floor. Don’t know why he didn’t do that before sitting down. The subway then didn’t have the bread or the topping I wanted and I had to leave empty handed.

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Marios Constantinou . 2023-03-24

MORE AT Google

Got the whole order wrong and my kidss did not eat!

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Kiran . 2023-03-10

MORE AT Just Eat

Great experience. I got my sandwich and customer service was great. Also glad they had card machines unlike some fast food joints I go to.

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Azaan Khan . 2023-03-06

MORE AT Google

First time ordering, sub was not toasted and forgot cheese 😐 Driver was smartly dressed and polite. Will try again soon, see if any better...

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Saira . 2023-02-24

MORE AT Just Eat

Told him to clarify the price of the food before ordering, ready to pay and he doubles the price. Subway app said 3.99 he refused to sell at that price, all he said was just pay abit extra doubling the price. He Started arguing, i refused and walked out.

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Mr K . 2023-02-23

MORE AT Google

Good experience fast service great customer experience

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sumaya mohamud . 2023-02-15

MORE AT Google

Abubakar was really helpful and easy to talk to

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Khalid Abraham . 2023-01-30

MORE AT Google

if possible would give one star. forgot half the order and asked us to reorder on uber eats to receive it cost extra 10£ and food was mid.

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Kumari Anjam . 2023-01-29

MORE AT Google

Ordered subway after ages! Shouldn't have bothered! After 1 hour of waiting I got soggy cold wedges, nachos, chicken bites! Hard stale bread! Missing crisps from the order! Quite a disappointment!

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sana . 2023-01-28

MORE AT Just Eat

Excellent service overall, the employees were helpful and very friendly. The food is great and really is worth the value.

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Hurain Kamran . 2023-01-25

MORE AT Google

Service Was one of the beat if not the best i have ever received. 💯 professional and efficent.

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Abdi Issak . 2023-01-23

MORE AT Google

Great and very friendly service. Tahir appreciate your quick service ..!

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Jacob W . 2023-01-21

MORE AT Google

Good service and good customer service from ibtihaj

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Rezwan Muhammed . 2023-01-21

MORE AT Google

I ordered one footlong sub and one six inch sub for my family yesterday evening. I was informed this morning that only two six inch subs arrived. This was incorrect and I was charged for one footlong too. Please can you look into this ASAP.

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Rohiel . 2023-01-03

MORE AT Just Eat

Clean restaurant and I was served quick.

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Samantha Nyemba . 2023-01-03

MORE AT Google

The attitude of the workers was great and it was a positive experience to buy from this subway

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Nura Ali . 2023-01-02

MORE AT Google

Abubakar was my server today and he delivered fantastic customer service, will be returning for seconds!

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Bubbles B . 2023-01-02

MORE AT Google

Abu baker is a well respected sever and done me nice

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Fn_acc.trades01 . 2023-01-01

MORE AT Google

I asked for a normal pepsi, I received a pepsi max, I cannot drink it as it has sweetners which taste vile to me, also I asked for the sub not to be toasted, it was toasted, the veg i asked for is now soggy, I can't eat the sub as again it's just vile now

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Michael . 2023-01-01

MORE AT Just Eat

Abubakar was so lovely and patient 10/10 experience

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Nimooo . 2022-12-25

MORE AT Google

ibtihaj has been good guys so lovely to the customer

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Ajokky . 2022-12-23

MORE AT Google

Ibtihaj served me and it was good service

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Abdi W . 2022-12-22

MORE AT Google

Great experiance. Very friendly staff. Would definitely recommen.

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-Adz- . 2022-12-17

MORE AT Google

Great services from Ibtihaj with a combination of taste and refinement.

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Ahmed Zafar . 2022-12-15

MORE AT Google

I had chicken tikka, teryaki, steak and tuna, food was really good and Excellent service.

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Saira Saleem . 2022-12-15

MORE AT Google

So I go most days for lunch and yesterday was no exception. The servers were all busy serving customers and my server in particular was trying to deal with 3 different things at once, so was a little distracted. Anyway, he ended up marking my sandwiches all wrong, so when I got home I immediately gave the gentleman I care for his sandwich, which ended up being mine, so I was out of a sandwich. As he had ate the majority of it before I even opened the other ones and realized the mistake. So I went back explaining this and they not only replaced and made me 3 fresh sandwiches, but also gave me the other 2 that were marked wrong, back. This is excellent customer service. The servers name is Ibtihaj, and he handled that issue perfectly. Other servers in other eateries should take a leaf out of his book. All servers that are currently working at this location are very good and well trained with excellent customer service.. And I'm white, (lol) so just to putting it out there to show that I'm not affiliated in any way to Subway or those who work there.

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Jane Cooper . 2022-12-14

MORE AT Google

I’ve ordered 30 minutes before because I didn’t want to waste my time, but when I arrived then they started to prepare my order and shop was extremely quiet. I’ve paid for Italian herb and cheese bread but I‘ve got normal bread. I prefer go with Uber Eats next time

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saeid . 2022-12-12

MORE AT Just Eat

Excellent and very friendly service by Ibtihaj. Hoping to be a regular here.

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Jamil Jafri . 2022-12-10

MORE AT Google

Purchased a foot long teriyaki sub. Sandwich was freezing cold... should have been toasted, but they must have toasted it in the fridge, cheese wasn't even melted. chicken peices were grey and tasteless. overall sandwich was 1 star AVOID at all cost, 7 pounds for that awful slop.

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Lee Cramphorn . 2022-12-09

MORE AT Google

Amazing service from ibtihaj and great place for halal food

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mahin samad . 2022-12-08

MORE AT Google

Great service, love their food, and service from ibtihaj

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Shaheen Akhtar . 2022-12-08

MORE AT Google

Great experience and good service from Ibtihaj.

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Rehana Javed . 2022-12-08

MORE AT Google

Thank you to the driver who delivered my food

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Aleema . 2022-12-06

MORE AT Just Eat

They missed my Margherita slice which I paid for

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Sunny . 2022-11-02

MORE AT Just Eat

Good experience I was served by a guy named Ibtehaj.

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Farhan Ali . 2022-10-05

MORE AT Google

The opening times for this branch are from 8am -whereas i went to get a sandwich and the shop was closed. this has happened to me three times. It seems the workers don't come on time-. I am disappointed as I expected a better service from Subway.

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Saema K . 2022-09-23

MORE AT Google

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