Subway PERRY BARR in Birmingham

I won't go again the 2 guy was at the services are so rude.. I asked one of them to put 2 kind of sauce he asked me rudely which one tell me one

had a subway meal today evening, portion sizes were not generous compared to all the other subways in Birmingham, potato chips and sauce very limited portion size, seating closes 1 hour before restaurant closure, not very hospitable environment but food itself was decent

Food was lovely enjoyed it Thankyou

tasty fresh followed instructions

Very bad experience staff totally useless

Driver called and asked me to come stand outside the house so he could find the house. He had someone in the car with him and she delivered the food, was a little surprising. Wasn't too pleased that i was asked to stand outside as i was working

This place is as shockingly bad as the staff!!! I ordered the cheese melt and got an un toasted cold mess… 0/10 Avoid this place!

We got very bad food poisoning from here me and my two kids we were soooo ill thats we nearly got hospitalized. This was the only place I ate from that day,we came home and within 4hrs we were all vomiting and diarohea. We were so bad for 48hrs. Will never ever go here again. We brought the meatball sub.

The sandwiches were fresh, delicious, and made with high-quality ingredients. I appreciate the variety of options available, catering to different dietary preferences. Overall, it was a satisfying experience, and I'll definitely be returning soon!"

Haven’t received my cookie or drink

Food was delicious and delivary driver was polite

This is the worst experience I ever had. The staffs were not well trained for the hospitality. The portions which they provide are not upto the standards, also charges expensive ones instead of the real ones. We ordered a chicken strip wrap, a large crinkle wedges and a footlong chicken Tikka. They charged us for texmexan instead of strip, which I know the series menu is expensive than the regular one. The large wedges were not even a regular wedges size, they didnt had a scoop. Charged for bigbombay instead of Chicken Tikka footlong. I can understand it's Newyear and the store would be closed soon, they hesitated to provide us dinning but the same time they provided dinning for 3 girls who came after us. Wonderful. The manager, who in Black shirt doesn't deserve the position. Totally dissatisfied with the service, i wont recommend this subway to anyone and I'll never come back again.

Food was well prepared and packaged with care! Just the staff packing the order had missed the cookies in each of the meal deals. They did add the qualifying free cookie though! One of those things that happens sometimes but no bother. Customer service were helpful and rectified.

The food is cold. The time was extended to an additional 30 minutes and didn't arrive on time.

Hello my food was nearly an hour late I was waiting for really long and I missed my appointment waiting on it unacceptable

The food is cold and driver was late. Seen on the map the driver decided to park for 10+ mins after food was given.

Nice food and service Plzz visit

extremely rude staff no manners what so ever hardly can communicate in english with the members of the public plz get some one that can speak english never coming to ur subway again

Absolutely disgusting, received the wrong order after complaining was told by the rudest manager ever, that I did order this rudely and then I asked them to replace it they told me I had to pay or leave the shop absolutely vile management skills and must be reported to senior management

Driver was polite and efficient. Food however was disappointing, smaller portion than normal. Really wasnt worth the money paid

Everything was perfect however i didnt get my choc cookie, same thing happened last time.

Sandwich was cold and cucumber was sour

Pat and Ife were absolutely lovely with us, I came to Nando’s with my girlfriend and the customer experience was fantastic, both of them served us really well. Friendly and quickly, I am a regular Nando’s customer but by far this is the one I’ve liked the most because of people like them.

Worst experience ever! Waited to order to be told certain things weren’t available. Then waited a further 30 minutes for food to come for the wrong order to come out. Then had to wait another 20 minutes for my meal to come whilst everyone else at the table were literally finishing off their meals. So they had to sit and wait for me to eat mine. To be only given a few extra chips that wasn’t even cooked properly and ingredients on my burger that I didn’t even order. The chicken wasn’t even cooked properly. No cutlery provided had to wait ages for them to be put out. Literally came to the point where I became to tired to complain anymore for the basics. Waste of money and time to have brought my family here to not even be compensated.

DIDN'T ARRIVE AT ALL! THIS HAS HAPPENED TWICE FROM THIS SUBWAY***AVOID ORDERING FROM HERE***

Ordered from this subway twice via Just Eat. First time it was a an hour late and store didn't pick up our multiple phone calls then decided to give them another try. This time the food didn't arrive at all. Again when we tried to call, no answer. Will definitely not be buying from this Subway again. If you value your money don't order from here!!!

The food always hot when it arrives, the food tastes very good. Would really recommend this restaurant.

The food was disgusting. Ordered a large wedges and got half a small box which were cold. And there were 3 pieces of chicken on the wrap. Never order from you again

Cookies was missing - plant patty had no salad or suace

Bread was freezer burnt, hard, ends inedible. Complained to "Just Eat" and was told "each Subway has it's own individual style". Ridiculous.

food was ok nothing to do with this restaurant more my own taste. But came fast and warm

I really enjoyed my food, it was lovely.😋 I had good amazing customer service. I hope to come again very soon. Keep up the good work it never went unnoticed. Dina.

Part order delivered. Order 12” sub sent 6” sub. Invoiced for 12” sub.

Nando’s in One stop shopping centre, Perry Barr, Birmingham uk, on 07/05/23, around 9.30. As we were about to order, we see an employee named Beth pull the bottom oven draws using her foot, when challenged (very discreetly and politely) and asked if this was hygienic, she said she did not realise. then knowing she was caught doing something wrong, she accuses my husband of taking a picture of her, but when proven wrong did not have the common decency to apologise. I this Nando's common practice for hygiene and customer service? Seeing this really was disgusting both Beth's behaviour and her using her foot that had trainers on which is used to walk outside, to pull drawers which she or one of her colleagues will touch with their hands and contaminate any food they touch! Gross! Me and my husband are stunned and feel very angry, we should have caused a scene and drawn every customer's attention to the poor standards of service and hygiene. It ruined our whole evening

Food was okay however the sauces were spread over the bread too much which made it really messy to eat. Seating is limited because it's not regularly cleaned and is usually dirty. Service was quick and easy, nice range of choices.

I bought footlong tuna sub the new staff Thursday afternoon don't know how to make sandwiches he on put 4 small half spoon size tuna on my sub I told him this is not right he ignored me ...never go thier again....also that skoop size was too small....thiefs

If I could give it a 0 I would do. I ate a BLT from here as they confirmed it was halal when I asked. When I had it yesterday I quickly became ill and my stomach was hurting and was in and out of the toilet. Please stay well a clear from this subway I will be making an OFFICIAL COMPLAINT!

They got my order completely wrong and didn't toast or put any cheese on my sub

Not very hygienic, old salad was served and stale bread. Never again

It's haraam. The new Owner has changed the supplier and don't provide halal. Also has cow pee spray bottle for hindu blessing. Muslims please avoid

Excellent service by helpful & happy staff. Welcome and greeted us and gave us the choice where to sit. Recommend this place.

I love this subway and the staff member Amin is a very good guy very good service each and every time he makes my subway great every time great service great subway I will always return Rakman is a very good guy with good people skills defiantly would give him a good rating but my favourite server is Amin every time so overall great service from Perry Barr

Great customer experiance and service from Calum and his team at this branch in the shopping centre ,personally made me and my son feel more then welcome who suffers from ADHD and can be very handfull The manager on shift took extra time when dealing with us and did not rush us or tuant us like other subway ive been to around perry barr,unfortunatly they did not take card payment at the time therefore Calum assited my son in his care while i went to get cash from asda. The team catered to my cuztom needs and the food was enjoyable . My son was happy ,thanks team

Came here with my sister for lunch, the staff were really friendly and the food was great too. Will be back

I came into subway and there was a lovely young lady on Saturday her name was Louise, amazing soul, great customer service, made my sandwich really nice n neat, I'm a very fussy eater and she took pride in making my sandwich, she shud b promoted or should have a pay rise, she was a absolute gem, need more staff like her 😁

Visited today with my family. Usually the customer service here is poor, however today the service was excellent. We were served and looked after by I think a man named Dwight. He was very attentive and went above and beyond. The food came promptly and tasted superb! Thank you for today :)

5 stars from me and my wife,a gentleman by the name of amin has now served us twice and could,t more helpfull and pleasant if i were honest..well done and nice to see nowadays with so many miserable staff around

Amin was very helpful in making me understand what good for me when i asked him..he was patient with me . I loved his service. Thanks Amin.

Ordered a subway & the driver couldn’t find me so I ended up with nothing & now I’m stopping my payment. I’ve tried the contact number given for Perry bar & it doesn’t exists !!!! Scammers 🤬🤬

Well done to the staff for coping so well with a massive influx of clients. Everything was fine, staff was friendly, food was good.

Extremely friendly staff Yamina. Very professional always. Clean store, fresh ingredients and quick service. Overpriced but not their fault 😭

Massive 5 out of 5 & the service was excellent. Staff were very helpful and pleasant. Restaurant was clean and the food was served fresh & hot

Bought kids meal.no snack included and charged £4 but says £3.70 on their price list .never again 🚶‍♀️ in that shop and shop assistant wasn't very friendly either

Ordered a spicy Italian sub for my partner who is not vegan and then the vegan T.L.C sub for myself. The sandwich "artist" did not change her gloves between putting cheese on my partner's sub and handling my bread, then without asking if I wanted cheese or not (which happens in every subway I've ever been to regardless of which sandwich you are ordering, but considering I was ordering a vegan sandwich you would think might be an especially important question) proceeded to put cheese on my bread. When I pointed out that I am vegan she seemed to become annoyed with me, took the cheese off my bread but still didn't change her gloves or the bread and continued to make my sandwich in silence.

staff were friendly and the food was nice , cant go wrong with a subway.

Unhelpful, unaccommodating staff.

Fantastic Food and the staff were amazing especially during such turbulant times. I went the other day and staff had PPE which made me feel safe going to purchase food. This used to be my regular store before the pandemic and i finally went back the other day and staff were just as pleasant as they were pre lockdown. Thank you for your continued kindness and great tasting food.

It was a decent place to visit. Much cleaner than the other Nandos that I have visited. Hope that continues

Disappointing service. After ordering, told the card machine was out of order. Waste of time.

The staff was very rude and told us to get out. They were extremely impolite and were not treating us properly. They hardly put any fillings in.

Great place to eat after a shopping trip. Clean, fast service with no waiting an hour for a table like star city. Highly recommended.

Cool design scheme, awesome S African art and different materials used. Food is tasty but high price really for what you get. Personally like the lemon and hen wraps and the peri salted fries. Friendly staff

WARNING: Its Halal meat. Only found out after purchasing, so I had to dispose of. No visible signage. Animal cruelty is against my beliefs.

I like a subway now and then. Over priced

Found it expensive my sub was cold could imrove paid to much for it i placed a big order dissapointed dho

They gave less salad, they can do more with toppings with the outrageous price they charged

Good service and fresh ingridients as always.

I was over charged and I spoke to manager and was not helpful.

Good service, nice staff. Lovely food and a clean restaurant 👍🏻 typical subway but much nicer than our local branch

Disgusting service. The Asian guys there think they own the place and talk to you demeaningly. Food was rubbish and to top it off there was a fly in it. Lovely

Terrible service i had a valid voucher and this particular subway was enrolled in the scheme, after many emails the have agreed to take voucher you can stick it where tge sun dont shine this place has rude arrogant staff stay away.

It's ok the sandwich was nice and the price wasnt that bad so quite enjoyable

Bread wasn't ready so limited choice. Needs better stock rotation so that all items can be offered

Always pop in for my BMT service is always quick & staff a nice they always toast my bread to perfection without having to ask them & they put on the extra grated cheese thank you Guys

Freindly staff, Subs prepared expertly.

Good subs, nice fresh taste with custom salad options

Appalling and very slow service today from 2 asian male staff (I should’ve checked their name on badge). They gave me the wrong meal deal and charged me too much. I even asked if it was the correct price as it didn’t seem right but one said yes. I came back again to tell them it was not correct and the other guy said he’ll bring the correct food but he didn’t. They have no initiative or willingness to meet customer satisfaction. I have been there last week and the service was fantastic. Horrible 2 staff today.

Excellent service fresh food ;-)

I normally do not leave reviews.. I brought a 12 inch sub and asked if I could get the two halves wrapped separately but they said I would have to pay double as it would count as two separate 6 inches subs. Rude customer service, was rushing when serving but there was still 40mins left until closing time.. said take out only also... terrible!

Subway how every where just team can be more nice for consumers, don't take me wrong team is no rude or something I just doing job like robots

Love subway always fresh and the sandwich is always full

Subway delicious food as always clean and friendly staff

Breakfast sandwich tastes like soya meat only egg taste real

Terrible......you can't have tuna with out mayo And it's not tuna but tuna flakes!!!!

Like me an italian BMT from 'ere good ratio of lettuce to salami

Great customer service fresh sandwiches

No different to any other subway tbh

Clean and friendly with great choices for you

Used to love subway till they forgot we are in England and bowed down to Islam making meat halal and removing pork

Great food with quick and easy service and the staff are always friendly

Had to wait a long time for service staff talking to much

Freshly made sandwiches and healthy food...

Nothing to shout about but good for a quick bite

Very delicious food right opposite Asda, which is convenient.

Fast service and lovely sandwiches

Food is nice, but needs more seating

Subway,,, too artificial, any meat sandwich fillings look like they're fresh out of bernard Mathews, cheese like it's from that American plastic cheese company. Only ever used the place once, didn't finish what I bought, will not be repeating the experience...

Delicious really good quick service and food was great.

Very dry sandwiches very pricey sandwiches very high carbs sandwiches. Perhaps use chicken fillet as a sandwich carrier.🤣

excellent all round experience highly recommended