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3.9

Based on 10.447 opinions finded in 4 websites

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Nº 2504 in 4016 in Birmingham

Nº 43 of 118 Fast food in Birmingham

CUSTOMERS TALK ABOUT DISHES WITH..bunchickencookedcheesespicy

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As always food was spot on fish burger tasted great worth the wait if youre not in a rush and they do try their best tbf

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Peter . 2025-04-04

MORE AT Just Eat

Great food and very good communication wise informed of 1 missing item from last order not only was it refunded but they threw in the missing item thankyou guys it was very appreciated food as always spot on!

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Peter . 2025-04-02

MORE AT Just Eat

Anyone taking order is good and the food is just consistent. Always a shout because the foods always good. Big up kings heath. 3 Palestine. 3 the mandem

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zino k . 2025-04-01

MORE AT Google

Ordered a wrap no sauce got sauce ordered onion rings got two fries

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Tina . 2025-03-30

MORE AT Just Eat

Collection was fast but food was very cold, burgers got vry cold in 15 minutes when reached home. Very poor experience. Looks like not freshly made

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Asad . 2025-03-30

MORE AT Just Eat

Didn’t even put my drink in the bag .

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Laila . 2025-03-30

MORE AT Just Eat

The food was nice and delivered at a reasonable time, the only issues were one item was missing and none of the food was labelled. We had a large order and had to sit there and open each box to determine who ordered what!

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S . 2025-03-30

MORE AT Just Eat

Poor quality. Double patty club had a patty split in half to make two. Didn’t put cheese on burger when paid separately. Awfully low value for money!

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Usman . 2025-03-30

MORE AT Just Eat

Food was cold unfortunately. But lovely.

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Louise . 2025-03-29

MORE AT Just Eat

Yo this place slaps different 🫡🔥🔥🔥

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Zarah Simpson . 2025-03-29

MORE AT Google

My order never showed up said it was delivered but I didn’t receive it called the restaurant ans they where useless

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Bobbie . 2025-03-29

MORE AT Just Eat

Estimated delivery was 18:50 food was delivered at 19:43. Delivery time kept changing! Food arrived cold. The food had obviously been left waiting to be delivered which in turn met it was dry. Real shame had it of been delivered on time it might have been a decent meal.

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Amy . 2025-03-29

MORE AT Just Eat

Wouldn't even know how the food tasted because they canceled my order after an hour and a half of waiting , disgusting

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Isabelle O'Keefe . 2025-03-28

MORE AT Google

Order placed at 16:39hrs for 18:15hrs delivery. Food delivered cold at 19:35hrs!

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Ishfaq . 2025-03-28

MORE AT Just Eat

Ridiculous waiting time they say 10 mins but really around 30-40 mins and food covered in fake cheese even though asked for no cheese on anything because of allergies wasted £25 on it

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Yasin Yasin . 2025-03-28

MORE AT Google

took too long and food is a bit cold

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Rayhan . 2025-03-27

MORE AT Just Eat

Food came cold and was 2.5 hours late

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Lewis . 2025-03-27

MORE AT Just Eat

Took an hour and a half to arrive then gave me the wrong food and never answered the phone for forty minutes so I hung up as I gave up horrendous customer service

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Roisin . 2025-03-27

MORE AT Just Eat

Not to blame,ordered busy period order took awhile. Food came hot and on point,cant fault,thankyou

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Yasz . 2025-03-21

MORE AT Just Eat

Very good service fast and the staff was very polite - Saba was very polite and friendly. Will come again!

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D11NYL 78 . 2025-03-16

MORE AT Google

Food is always lovely!! 40% off aswell 🙌🏻

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Michael . 2025-03-16

MORE AT Just Eat

Absolutely awful service today from this branch. My entire family has been fasting, and we have waited for more than an hour after the fast has opened. This restaurant plasters ramadan mubarak on all of their social media, so that they can take advantage of people observing their fast. I was on hold for 45 minutes and was told by the automated voice I was the first in line. FOR 45 MINUTES. The call was never answered, and when the food arrived after 1 hour and 10 mins, I asked the driver what had happened. He said that there were 3 people working in the entire restaurant and there were more than 20 people there waiting for their food. The fact that burger and sauce does not staff enough employees to fulfil the orders they take on is shocking I will never return to this franchise of stores again after being a loyal customer at the branches in the city centre.

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blendedTime (BlendedTime) . 2025-03-14

MORE AT Google

Came over 1hr 45 mins after ordering

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Qaiser . 2025-03-14

MORE AT Just Eat

It never arrived butnshows delivered. The restaurant were completely unhelpful, could not even confirm the delivery address. A complete disgrace

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Richard . 2025-03-14

MORE AT Just Eat

Second time ordering and wasn’t disappointed again delicious food

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Natalie . 2025-03-12

MORE AT Just Eat

Despite ordering 3 hours in advance due to fasting and wanting it on time, I even ordered 30 mins later then breaking of fast to avoid the rush hoping that would be sufficient but it still came 45 mins late.

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Haroon . 2025-03-08

MORE AT Just Eat

Ordered food, the service was very poor. Toilets out of service. Won't be coming again.

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Adil Iqbal (Google User) . 2025-03-08

MORE AT Google

Usually order from here all the time, paid by card food said delivered yet never arrived. Called the restaurant said THEY had a mix up with deliveries but wasn’t willing to resend my food back out.

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Shannon . 2025-03-07

MORE AT Just Eat

Meat was not cooked for second time this place

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Tayla . 2025-03-06

MORE AT Just Eat

Great food, great delivery time and service!

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Najam . 2025-02-26

MORE AT Just Eat

I went yesterday and tried their chicken wrap. Fresh and tasty. Thank you!!

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neda naghian . 2025-02-15

MORE AT Google

the food was nice but fries were cold .

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Qasim . 2025-02-08

MORE AT Just Eat

First time trying burger and sauce and it was amazing food was very tasty and the tubs of sauce were amazing definitely ordering again

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Natalie . 2025-02-08

MORE AT Just Eat

Food was really cold and the chicken in the burger wasn't fried properly.

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carsum . 2025-02-04

MORE AT Just Eat

always good food from burger and sauce

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Andy . 2025-02-01

MORE AT Just Eat

The food from Burgers and Sauce is delicious and well made however the two times we’ve ordered from there something has been missing from our order (this time it was the drink) it’s a very frustrating experience.

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Doris . 2025-01-31

MORE AT Just Eat

Excellent. We love it always.only u should give sauces with burgers as ur food is quite expensive.

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waseem . 2025-01-28

MORE AT Just Eat

the burgers was good but the fries were abit cold

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Qasim . 2025-01-26

MORE AT Just Eat

I asked for another order didn't load and came cold, told agent my wife's pregnant there was laughing in the background, she said I could add vouchers for next time, no vouchers and cold food

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Sonny . 2025-01-24

MORE AT Just Eat

My food has not arrived I ordered at 23:07 and it say’s delivered at 0:55 but it has not been delivered at all

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Sophie . 2025-01-20

MORE AT Just Eat

The fries was abit cold but tasty and burger was nice

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K . 2025-01-17

MORE AT Google

burger sound tbh cod bites like and chicken stripes vile

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Terry . 2025-01-15

MORE AT Just Eat

We have been asked for 50 pee for sauce and i have been a regular customer of this burger sauce branch this never ever happened and the guy told me we have been charging this 50 pee for sauce over ages Such a rude guy and i have been asked and finally i paid 1 pound I am boycotting this burger sauce branch You got 1 pound at the cost of every week regular customer This was never happened the staff was very co operative before seems like new guy i ordered eat in at 9:20 pm today Good bye you beed to learn customer service and how to treat your regular customer

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Asad Tariq qureshi . 2025-01-09

MORE AT Google

Kids chicken bites way too salty ended up in the bin.

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Jas . 2025-01-05

MORE AT Just Eat

I experienced a significant disappointment with the service today. The lady who attended to me was extremely rude. After waiting for an hour, she handed me a collection order. During ordering the food she said that my food would be ready in 10 minutes. However, when I arrived after 25 minutes, my order still wasn’t ready. She then told me it would take an additional 2 minutes, but it actually took 35 minutes in total. Throughout the entire experience, there were no apologies or explanations provided, and at one point, she even suggested that if I was in a hurry, I should order from somewhere else. While waiting for my order, I also noticed that three people working in the kitchen were not maintaining proper hygiene. Their hair was not fully covered by their caps, and they were not wearing gloves while handling the cooked food. I will never return to this restaurant.

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Tallat Hussain . 2025-01-04

MORE AT Google

they state buy 1 get one free but they dnt actually send the second burger

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Colin . 2025-01-01

MORE AT Just Eat

First burger of 2025 and ate. My partner loved their crispy veggie burger. I wanted to buy another but they closed. Lit burger gang

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Mia Patterson . 2025-01-01

MORE AT Google

Had an issue with previous order but they kindly resolved this! Great customer service. Would order again! Thank you!

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Iman . 2024-12-29

MORE AT Just Eat

I didnt even get my festive burger which claims to be buy one get one free. Disappointing for the price paid aswell.

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Iman . 2024-12-28

MORE AT Just Eat

The fire fries were salty otherwise burgers were nice, but a bit too oily though!

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Iman . 2024-12-22

MORE AT Just Eat

No chicken strips arrived. Sauce exploded in the bag all over everything, food cold when arrived.

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Zoe . 2024-12-20

MORE AT Just Eat

Brilliant location. The super helpful staff went through the entire menu with me to explain the various items and flavour options they had. The food was genuinely top tier compared to other restaurants in the city, the price is high but definitely worth it 100%. We had a classic chicken burger meal and a spicy burger meal. Both were ridiculously good, the fries were nice and crispy. The dining area was super clean and well taken care of. The toilet is a bit of a free for all and can be quite messy, but it is what it is. I don't visit this place to use the loo haha All in all, probably one of the better restaurants in the city. I've made it a standard visit for whenever I find myself in the area.

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jesse clarke . 2024-12-09

MORE AT Google

Kids chicken bite way too salty.

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Jas . 2024-11-30

MORE AT Just Eat

Great food as always; just a shame about the delay this time

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Shakeel . 2024-11-30

MORE AT Just Eat

Recently tried these and both orders we’ve had have been brilliant! Angus Beef Burger + Signature Fries. Fries prepared and cooked well with a great sauce and flavour. The burgers were well wrapped and boxed and had been put together with care. Tasted spot on. Highly recommend

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jheadland1 . 2024-11-28

MORE AT Google

1 hour to deliver it less than a mile everything is freezing cold I want my money back

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Faisal . 2024-11-25

MORE AT Just Eat

Nice and modern. The only thing i want mention is if you doing delivery sometimes it takes lont time.

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Ziirsaalim . 2024-11-18

MORE AT Google

original delivery time said 18.35, this was delayed due to driver dropping off elsewhere first. fries were not as hot but the rest of the food was good.

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Paresh . 2024-11-06

MORE AT Just Eat

Food was very good and we enjoyed it overall would order again but 2 things to improve 1) please don't put burgers sideways in bag one was and fillings fell out and 2) the smoky barbecue sauce is very spicy overpowering burger flavour for me fine if you like it spicy but i dont so please either use a less spicy bbq sauce or label that it's spicy so I can omit it please

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Matthew . 2024-11-05

MORE AT Just Eat

Ordered from this place quite a bit on UberEats over the years. Excellent food. Always brightens my day if I've had a rough one. And I would like to give a couple recommendations: - The beef nacho melt - Lemon Pepper Wings

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Ethereal Psyche (Connor Hoban) . 2024-11-03

MORE AT Google

originally said 19.15 then changed to 19.40

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Jennie . 2024-11-02

MORE AT Just Eat

just eat driver stole food again, restaurant wants to play 3rd party not their issue games!! let's see if uber eats any better!

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Faizan . 2024-10-29

MORE AT Just Eat

Amazing food , I’m becoming obsessed with this place, highly recommend, besides the great food , also the amazing service, clean place and nice options for kids , good food for value too, lovely staff

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D D . 2024-10-27

MORE AT Google

Two items missing, phoned the store and the manager said “nothing I am do about it I’ve got no drivers”!

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Hayley . 2024-10-25

MORE AT Just Eat

I ordered at 12 and it arrived at 1.45 nearly 2 hours later and the restaurant is less than 10 minutes away and I was working so could not pick up. Totally unacceptable

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Kiran . 2024-10-25

MORE AT Just Eat

It was expensive but the food is ok.

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Amir Butt . 2024-10-19

MORE AT Google

It’s very nice in here and the food is delicious. Only 4 pound for chicken strips .

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Sophka Skvetchlei . 2024-10-11

MORE AT Google

food was great, delivery driver is lovely

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Jennie . 2024-10-08

MORE AT Just Eat

Loved the burger but my fries were not with it!

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Dannii . 2024-10-07

MORE AT Just Eat

Amazing burgers well cooked and flavored. Highly recommend. Also pretty well priced considering the high quality.

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Adam . 2024-09-20

MORE AT Google

Burger was lovely Chips were nice and crispy wings were very saucy. overall very good

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alfie . 2024-09-17

MORE AT Just Eat

i paid just under £14 for a below average burger and nachos that were cold - just a few nachos - not even enough for a child with that nasty yellow cheese and a few jalepenos thrown on

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Mohammed . 2024-09-14

MORE AT Just Eat

At first when I entered the shop I was uncertain of what to expect , I had believed the food to be decent but boy was I wrong , I order a beef angus burger along with some fries and a drink . The cashier was very friendly and helped decide what to eat . The tables were surprisingly spotless and the food arrived in no time at all . The beef was extremely juicy and tasted out of this world The customer service was great and the food exceeded my expectations . The staff were polite and friendly . I would definitely recommend this place to all my friends and family

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Mohammed Abdullah Imran . 2024-09-12

MORE AT Google

Zara gave great service! Friendly and professional

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Hussain Ahmed . 2024-09-12

MORE AT Google

Recommend the chili cheese bites and the Atlantic burger

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Jamiul Hasnath . 2024-09-12

MORE AT Google

Consistently always fresh. Some of the best customer service I have ever experienced. Definitely worth coming down and trying this branch out!

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Ibraheem Saeed . 2024-09-12

MORE AT Google

Amazing food everytime i visit and Jamaal ensured that he looked after me and makes sure my experience is always great!!

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ali iqbal . 2024-09-12

MORE AT Google

Highly recommend! The food was delicious and the service was good. The chicken and cheese fries were amazing, will have to come back and get those again.

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Hassan Imran . 2024-09-12

MORE AT Google

One of the best fast food resturaunts i had, I enjoyed every mouthful.

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Haneef Mohamed . 2024-09-11

MORE AT Google

Came in today to try this place out and Adil was very friendly and helpful with helping me decide what to get. The service was very quick and efficient. Would highly recommend the chicken and cheese fries

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Ahmed Shan . 2024-09-10

MORE AT Google

Today I came in had burger and sauce would highly recommend chicken and cheese

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Sam . 2024-09-10

MORE AT Google

Cracking joint, food and staff!

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Lewis Cramp . 2024-09-10

MORE AT Google

Adil and Zara gave me a good laugh helped me deciding what to order.very helpful

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anthony lobban . 2024-09-09

MORE AT Google

I ordered a beef burger and chicken burger. Never had a issue before but this time I found a hair in the burger! No idea how it got there but overall the food here is nice.

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shaz k . 2024-09-09

MORE AT Google

Ordered an angus beef burger with fire fries. Fries were fine but the beef wasnt cooked fully

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Angelina Yusaf . 2024-09-09

MORE AT Google

The burger and sauce I tried recently were absolutely delicious! The flavors were amazing, and the combination was perfect. I would highly recommend trying them out!

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Siraaj . 2024-09-09

MORE AT Google

It’s always delicious and fresh. But they are getting too expensive. They should add different offers and discount for people.

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waseem . 2024-09-04

MORE AT Just Eat

Great burgers, but it did take a while but the wait was worth it.

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Anderson Coward . 2024-08-31

MORE AT Google

Ok, good succulent burgers, all of them, even if you have to wait 10 minutes. The cod one is actually very good. It's not the cheapest but definitely not the dearest deal in town. BTW their deals make alot of sense, so go with a friend. We went as a family, and we used some deals and some from the standard menu a decent place to eat overall.

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Hamid Mirza . 2024-08-28

MORE AT Google

Poor experience here not worth the price. Staff are not interested.

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Mr T . 2024-08-26

MORE AT Google

Today I went to burger and sauce kings health branch. I got myself the chicken and cheese fries withthe Angus burger highly recommended meal. Excellent service and quick preparation time

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Mikiale Grmay . 2024-08-16

MORE AT Google

Delivery guy was very friendly

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Maryam . 2024-08-12

MORE AT Just Eat

was given the wrong burger but usually good

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Colin . 2024-08-11

MORE AT Just Eat

the time of delivery was changed. originally it was 6pm and then moved to 6.30pm.

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Jennie . 2024-08-04

MORE AT Just Eat

This place makes a really nice burger, beats the places nearby for sure. I've had the food twice, once eaten in, the other delivered and I have had few issues.

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Max Weaver . 2024-08-04

MORE AT Google

I ordered a burger and fries and I got about 20 fries and wedges, I didn't order wedges, what where they doing in my order? I also ordered a plain chicken burger for my kid, it was covered in sauce. Totally useless, won't be going back.

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Amjid Ali . 2024-08-03

MORE AT Google

the atlanic cod burger was not what the picture represents not even close, it was just an average fish burger you can bulk buy the orange square thing i was so disappointed, the chicken bites were ober cooked dry and salty, and the same for the chicken burger i expected better from this chain of stores.

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Rozi . 2024-08-03

MORE AT Just Eat

food was cold. we asked for no chilles but chilles on every

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Roasleen . 2024-07-31

MORE AT Just Eat

DELIVERY NEVER ARRIVED! Store advise it was collected by driver and states delivered on just eat. Hassle of trying to sort a refund now , called store and they advise just eats nothing to do with them. Last order on just eat for us!

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Rachel . 2024-07-30

MORE AT Just Eat

Piping hot and fresh every time. Highly recommend! 👌🏻

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Shazeda . 2024-07-29

MORE AT Just Eat

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