Based on 10.447 opinions finded in 4 websites
Based on 10.447 opinions finded in 4 websites
Nº 2504 in 4016 in Birmingham
Nº 43 of 118 Fast food in Birmingham
Opinions
As always food was spot on fish burger tasted great worth the wait if youre not in a rush and they do try their best tbf
Peter . 2025-04-04
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Great food and very good communication wise informed of 1 missing item from last order not only was it refunded but they threw in the missing item thankyou guys it was very appreciated food as always spot on!
Peter . 2025-04-02
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Anyone taking order is good and the food is just consistent. Always a shout because the foods always good. Big up kings heath. 3 Palestine. 3 the mandem
zino k . 2025-04-01
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Ordered a wrap no sauce got sauce ordered onion rings got two fries
Tina . 2025-03-30
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Collection was fast but food was very cold, burgers got vry cold in 15 minutes when reached home. Very poor experience. Looks like not freshly made
Asad . 2025-03-30
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Didn’t even put my drink in the bag .
Laila . 2025-03-30
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The food was nice and delivered at a reasonable time, the only issues were one item was missing and none of the food was labelled. We had a large order and had to sit there and open each box to determine who ordered what!
S . 2025-03-30
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Poor quality. Double patty club had a patty split in half to make two. Didn’t put cheese on burger when paid separately. Awfully low value for money!
Usman . 2025-03-30
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Food was cold unfortunately. But lovely.
Louise . 2025-03-29
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Yo this place slaps different 🫡🔥🔥🔥
Zarah Simpson . 2025-03-29
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My order never showed up said it was delivered but I didn’t receive it called the restaurant ans they where useless
Bobbie . 2025-03-29
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Estimated delivery was 18:50 food was delivered at 19:43. Delivery time kept changing! Food arrived cold. The food had obviously been left waiting to be delivered which in turn met it was dry. Real shame had it of been delivered on time it might have been a decent meal.
Amy . 2025-03-29
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Wouldn't even know how the food tasted because they canceled my order after an hour and a half of waiting , disgusting
Isabelle O'Keefe . 2025-03-28
MORE AT Google
Order placed at 16:39hrs for 18:15hrs delivery. Food delivered cold at 19:35hrs!
Ishfaq . 2025-03-28
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Ridiculous waiting time they say 10 mins but really around 30-40 mins and food covered in fake cheese even though asked for no cheese on anything because of allergies wasted £25 on it
Yasin Yasin . 2025-03-28
MORE AT Google
took too long and food is a bit cold
Rayhan . 2025-03-27
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Food came cold and was 2.5 hours late
Lewis . 2025-03-27
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Took an hour and a half to arrive then gave me the wrong food and never answered the phone for forty minutes so I hung up as I gave up horrendous customer service
Roisin . 2025-03-27
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Not to blame,ordered busy period order took awhile. Food came hot and on point,cant fault,thankyou
Yasz . 2025-03-21
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Very good service fast and the staff was very polite - Saba was very polite and friendly. Will come again!
D11NYL 78 . 2025-03-16
MORE AT Google
Food is always lovely!! 40% off aswell 🙌🏻
Michael . 2025-03-16
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Absolutely awful service today from this branch. My entire family has been fasting, and we have waited for more than an hour after the fast has opened. This restaurant plasters ramadan mubarak on all of their social media, so that they can take advantage of people observing their fast. I was on hold for 45 minutes and was told by the automated voice I was the first in line. FOR 45 MINUTES. The call was never answered, and when the food arrived after 1 hour and 10 mins, I asked the driver what had happened. He said that there were 3 people working in the entire restaurant and there were more than 20 people there waiting for their food. The fact that burger and sauce does not staff enough employees to fulfil the orders they take on is shocking I will never return to this franchise of stores again after being a loyal customer at the branches in the city centre.
blendedTime (BlendedTime) . 2025-03-14
MORE AT Google
Came over 1hr 45 mins after ordering
Qaiser . 2025-03-14
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It never arrived butnshows delivered. The restaurant were completely unhelpful, could not even confirm the delivery address. A complete disgrace
Richard . 2025-03-14
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Second time ordering and wasn’t disappointed again delicious food
Natalie . 2025-03-12
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Despite ordering 3 hours in advance due to fasting and wanting it on time, I even ordered 30 mins later then breaking of fast to avoid the rush hoping that would be sufficient but it still came 45 mins late.
Haroon . 2025-03-08
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Ordered food, the service was very poor. Toilets out of service. Won't be coming again.
Adil Iqbal (Google User) . 2025-03-08
MORE AT Google
Usually order from here all the time, paid by card food said delivered yet never arrived. Called the restaurant said THEY had a mix up with deliveries but wasn’t willing to resend my food back out.
Shannon . 2025-03-07
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Meat was not cooked for second time this place
Tayla . 2025-03-06
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Great food, great delivery time and service!
Najam . 2025-02-26
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I went yesterday and tried their chicken wrap. Fresh and tasty. Thank you!!
neda naghian . 2025-02-15
MORE AT Google
the food was nice but fries were cold .
Qasim . 2025-02-08
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First time trying burger and sauce and it was amazing food was very tasty and the tubs of sauce were amazing definitely ordering again
Natalie . 2025-02-08
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Food was really cold and the chicken in the burger wasn't fried properly.
carsum . 2025-02-04
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always good food from burger and sauce
Andy . 2025-02-01
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The food from Burgers and Sauce is delicious and well made however the two times we’ve ordered from there something has been missing from our order (this time it was the drink) it’s a very frustrating experience.
Doris . 2025-01-31
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Excellent. We love it always.only u should give sauces with burgers as ur food is quite expensive.
waseem . 2025-01-28
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the burgers was good but the fries were abit cold
Qasim . 2025-01-26
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I asked for another order didn't load and came cold, told agent my wife's pregnant there was laughing in the background, she said I could add vouchers for next time, no vouchers and cold food
Sonny . 2025-01-24
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My food has not arrived I ordered at 23:07 and it say’s delivered at 0:55 but it has not been delivered at all
Sophie . 2025-01-20
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The fries was abit cold but tasty and burger was nice
K . 2025-01-17
MORE AT Google
burger sound tbh cod bites like and chicken stripes vile
Terry . 2025-01-15
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We have been asked for 50 pee for sauce and i have been a regular customer of this burger sauce branch this never ever happened and the guy told me we have been charging this 50 pee for sauce over ages Such a rude guy and i have been asked and finally i paid 1 pound I am boycotting this burger sauce branch You got 1 pound at the cost of every week regular customer This was never happened the staff was very co operative before seems like new guy i ordered eat in at 9:20 pm today Good bye you beed to learn customer service and how to treat your regular customer
Asad Tariq qureshi . 2025-01-09
MORE AT Google
Kids chicken bites way too salty ended up in the bin.
Jas . 2025-01-05
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I experienced a significant disappointment with the service today. The lady who attended to me was extremely rude. After waiting for an hour, she handed me a collection order. During ordering the food she said that my food would be ready in 10 minutes. However, when I arrived after 25 minutes, my order still wasn’t ready. She then told me it would take an additional 2 minutes, but it actually took 35 minutes in total. Throughout the entire experience, there were no apologies or explanations provided, and at one point, she even suggested that if I was in a hurry, I should order from somewhere else. While waiting for my order, I also noticed that three people working in the kitchen were not maintaining proper hygiene. Their hair was not fully covered by their caps, and they were not wearing gloves while handling the cooked food. I will never return to this restaurant.
Tallat Hussain . 2025-01-04
MORE AT Google
they state buy 1 get one free but they dnt actually send the second burger
Colin . 2025-01-01
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First burger of 2025 and ate. My partner loved their crispy veggie burger. I wanted to buy another but they closed. Lit burger gang
Mia Patterson . 2025-01-01
MORE AT Google
Had an issue with previous order but they kindly resolved this! Great customer service. Would order again! Thank you!
Iman . 2024-12-29
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I didnt even get my festive burger which claims to be buy one get one free. Disappointing for the price paid aswell.
Iman . 2024-12-28
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The fire fries were salty otherwise burgers were nice, but a bit too oily though!
Iman . 2024-12-22
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No chicken strips arrived. Sauce exploded in the bag all over everything, food cold when arrived.
Zoe . 2024-12-20
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Brilliant location. The super helpful staff went through the entire menu with me to explain the various items and flavour options they had. The food was genuinely top tier compared to other restaurants in the city, the price is high but definitely worth it 100%. We had a classic chicken burger meal and a spicy burger meal. Both were ridiculously good, the fries were nice and crispy. The dining area was super clean and well taken care of. The toilet is a bit of a free for all and can be quite messy, but it is what it is. I don't visit this place to use the loo haha All in all, probably one of the better restaurants in the city. I've made it a standard visit for whenever I find myself in the area.
jesse clarke . 2024-12-09
MORE AT Google
Kids chicken bite way too salty.
Jas . 2024-11-30
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Great food as always; just a shame about the delay this time
Shakeel . 2024-11-30
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Recently tried these and both orders we’ve had have been brilliant! Angus Beef Burger + Signature Fries. Fries prepared and cooked well with a great sauce and flavour. The burgers were well wrapped and boxed and had been put together with care. Tasted spot on. Highly recommend
jheadland1 . 2024-11-28
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1 hour to deliver it less than a mile everything is freezing cold I want my money back
Faisal . 2024-11-25
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Nice and modern. The only thing i want mention is if you doing delivery sometimes it takes lont time.
Ziirsaalim . 2024-11-18
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original delivery time said 18.35, this was delayed due to driver dropping off elsewhere first. fries were not as hot but the rest of the food was good.
Paresh . 2024-11-06
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Food was very good and we enjoyed it overall would order again but 2 things to improve 1) please don't put burgers sideways in bag one was and fillings fell out and 2) the smoky barbecue sauce is very spicy overpowering burger flavour for me fine if you like it spicy but i dont so please either use a less spicy bbq sauce or label that it's spicy so I can omit it please
Matthew . 2024-11-05
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Ordered from this place quite a bit on UberEats over the years. Excellent food. Always brightens my day if I've had a rough one. And I would like to give a couple recommendations: - The beef nacho melt - Lemon Pepper Wings
Ethereal Psyche (Connor Hoban) . 2024-11-03
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originally said 19.15 then changed to 19.40
Jennie . 2024-11-02
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just eat driver stole food again, restaurant wants to play 3rd party not their issue games!! let's see if uber eats any better!
Faizan . 2024-10-29
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Amazing food , I’m becoming obsessed with this place, highly recommend, besides the great food , also the amazing service, clean place and nice options for kids , good food for value too, lovely staff
D D . 2024-10-27
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Two items missing, phoned the store and the manager said “nothing I am do about it I’ve got no drivers”!
Hayley . 2024-10-25
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I ordered at 12 and it arrived at 1.45 nearly 2 hours later and the restaurant is less than 10 minutes away and I was working so could not pick up. Totally unacceptable
Kiran . 2024-10-25
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It was expensive but the food is ok.
Amir Butt . 2024-10-19
MORE AT Google
It’s very nice in here and the food is delicious. Only 4 pound for chicken strips .
Sophka Skvetchlei . 2024-10-11
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food was great, delivery driver is lovely
Jennie . 2024-10-08
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Loved the burger but my fries were not with it!
Dannii . 2024-10-07
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Amazing burgers well cooked and flavored. Highly recommend. Also pretty well priced considering the high quality.
Adam . 2024-09-20
MORE AT Google
Burger was lovely Chips were nice and crispy wings were very saucy. overall very good
alfie . 2024-09-17
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i paid just under £14 for a below average burger and nachos that were cold - just a few nachos - not even enough for a child with that nasty yellow cheese and a few jalepenos thrown on
Mohammed . 2024-09-14
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At first when I entered the shop I was uncertain of what to expect , I had believed the food to be decent but boy was I wrong , I order a beef angus burger along with some fries and a drink . The cashier was very friendly and helped decide what to eat . The tables were surprisingly spotless and the food arrived in no time at all . The beef was extremely juicy and tasted out of this world The customer service was great and the food exceeded my expectations . The staff were polite and friendly . I would definitely recommend this place to all my friends and family
Mohammed Abdullah Imran . 2024-09-12
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Zara gave great service! Friendly and professional
Hussain Ahmed . 2024-09-12
MORE AT Google
Recommend the chili cheese bites and the Atlantic burger
Jamiul Hasnath . 2024-09-12
MORE AT Google
Consistently always fresh. Some of the best customer service I have ever experienced. Definitely worth coming down and trying this branch out!
Ibraheem Saeed . 2024-09-12
MORE AT Google
Amazing food everytime i visit and Jamaal ensured that he looked after me and makes sure my experience is always great!!
ali iqbal . 2024-09-12
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Highly recommend! The food was delicious and the service was good. The chicken and cheese fries were amazing, will have to come back and get those again.
Hassan Imran . 2024-09-12
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One of the best fast food resturaunts i had, I enjoyed every mouthful.
Haneef Mohamed . 2024-09-11
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Came in today to try this place out and Adil was very friendly and helpful with helping me decide what to get. The service was very quick and efficient. Would highly recommend the chicken and cheese fries
Ahmed Shan . 2024-09-10
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Today I came in had burger and sauce would highly recommend chicken and cheese
Sam . 2024-09-10
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Cracking joint, food and staff!
Lewis Cramp . 2024-09-10
MORE AT Google
Adil and Zara gave me a good laugh helped me deciding what to order.very helpful
anthony lobban . 2024-09-09
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I ordered a beef burger and chicken burger. Never had a issue before but this time I found a hair in the burger! No idea how it got there but overall the food here is nice.
shaz k . 2024-09-09
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Ordered an angus beef burger with fire fries. Fries were fine but the beef wasnt cooked fully
Angelina Yusaf . 2024-09-09
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The burger and sauce I tried recently were absolutely delicious! The flavors were amazing, and the combination was perfect. I would highly recommend trying them out!
Siraaj . 2024-09-09
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It’s always delicious and fresh. But they are getting too expensive. They should add different offers and discount for people.
waseem . 2024-09-04
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Great burgers, but it did take a while but the wait was worth it.
Anderson Coward . 2024-08-31
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Ok, good succulent burgers, all of them, even if you have to wait 10 minutes. The cod one is actually very good. It's not the cheapest but definitely not the dearest deal in town. BTW their deals make alot of sense, so go with a friend. We went as a family, and we used some deals and some from the standard menu a decent place to eat overall.
Hamid Mirza . 2024-08-28
MORE AT Google
Poor experience here not worth the price. Staff are not interested.
Mr T . 2024-08-26
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Today I went to burger and sauce kings health branch. I got myself the chicken and cheese fries withthe Angus burger highly recommended meal. Excellent service and quick preparation time
Mikiale Grmay . 2024-08-16
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Delivery guy was very friendly
Maryam . 2024-08-12
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was given the wrong burger but usually good
Colin . 2024-08-11
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the time of delivery was changed. originally it was 6pm and then moved to 6.30pm.
Jennie . 2024-08-04
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This place makes a really nice burger, beats the places nearby for sure. I've had the food twice, once eaten in, the other delivered and I have had few issues.
Max Weaver . 2024-08-04
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I ordered a burger and fries and I got about 20 fries and wedges, I didn't order wedges, what where they doing in my order? I also ordered a plain chicken burger for my kid, it was covered in sauce. Totally useless, won't be going back.
Amjid Ali . 2024-08-03
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the atlanic cod burger was not what the picture represents not even close, it was just an average fish burger you can bulk buy the orange square thing i was so disappointed, the chicken bites were ober cooked dry and salty, and the same for the chicken burger i expected better from this chain of stores.
Rozi . 2024-08-03
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food was cold. we asked for no chilles but chilles on every
Roasleen . 2024-07-31
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DELIVERY NEVER ARRIVED! Store advise it was collected by driver and states delivered on just eat. Hassle of trying to sort a refund now , called store and they advise just eats nothing to do with them. Last order on just eat for us!
Rachel . 2024-07-30
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Piping hot and fresh every time. Highly recommend! 👌🏻
Shazeda . 2024-07-29
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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254 Opinions
Chips aren’t always fresh and they’re sometimes a bit dry, burgers and kebabs are absolutely amazing tho. Tables are sometimes a bit dirty and greasy The workers are really nice and welcoming and social-able. Would be a 5star but the chips aren’t always fresh which is a bit annoying, the chips are either great or terrible. I’ve ordered from here loads of times and sometimes the chips have tasted really fresh and tasty and other times they’ve tasted really dry
1026 Opinions
Cold terrible food, useless stale fries best to AVOID AT ALL THE TIME
950 Opinions
Shame they didn’t have what I ordered, but at least they rang and offered an acceptable alternative.
3284 Opinions
Obliged to give one star or less as I don’t remember the last time I ate worst food than this !! Chicken not fresh & crispy skin feels like a brick, fries are stale, cold and dry as a bone, fake meat sausage and kebab , everything had a ton of salt dabbed on it and delivery 30 minutes late !! Pretty horrendous