German Doner Kebab in Birmingham

Which one worst place I will newer recommend this place I was order four gem boxes all full of fries

Pakage was open, and food was very cold we did not enjoied at all

it’s disappointing the amount of times I’ve received a sealed collection order and get home to realise none of the 3 dips I paid for are in the bag or part of the order is missing…. Why do you seal the bag, giving the impression that I should expect my order to be correct, if you don’t bother double checking the order beforehand??? The money adds up.

I want a full refund. I ordered my food at 5:45 and it came at 20:04! I called the restaurant all they did was blame the driver. The driver said he came straight from there 15 minutes ago and straight to my house. No accountability from anyone.

Ordered an OG donner kebab mix with chicken and beef. Had the kebab and and hour later got the shits and stomach cramps that lasted days, possible food poisoning, really disappointing as food tasted good but what’s the point if it gives u food poisoning 🤷‍♂️🤷‍♂️

Best kebab shop in birmingham love the beef kebab might have to go every weekend

A serene and friendly environment. Highly hygienic and cuzi.

Called it English doner kebab not German just cuz you have the good products out of Germany doesn't mean you deliver the German standard its kept on English levels from food preparation to hygiene is very poor staff seemed to be working under the pressure of fear no smile no thank you no nothing it was Mt last time ever ate as a customer I should have to clean my own table but I know especially here in Birmingham City u won't fix up apparently it seems to much work for the staff to do either that or understaffed but this should be an excuse on your poor food preparation and hygiene lvl I attached a photo of your dirty window as u can see some obvious it's a bit harder to see on picture but germs are there and me gone bye bye 4ever

Size of reg fries is a disgrace, smaller than a kids' meal portion. Too overpriced for what it is

Overpriced. £9 for a single wrap which was mainly salad and very limited meat. Better quality from the local takeaway

Food not good tasted like it was going bad had to bin it couldn’t eat it not happy fries were dried

fast and quick,Very good professional!!

Had my first German kebab and it was amazing so tasty I really enjoyed it. Definitely go again so much flavour. Need one in Telford Shropshire

The worse experience ever with those guys who don’t communicate between them and losses orders and still 30 min to be served is not enough. Iff you want to lose about 2 hours go and visit them! Never in my life and don’t recomand!

missing x2 fries. food cold. no garlic sauces

Nice food.. Especially the beef donner

I'll start by saying that we travel often and frequently eat things like döner or shawarma, as it's a quick and easy meal, often halal. However, the experience I had yesterday at this establishment was one of the worst I've encountered. The bread was tasteless, the chicken smelled like raw meat and was excessively greasy, the onions were raw with no marinade, and there was no sauce – something I’ve never seen before. When we commented, the staff did nothing except pour some strange pink water over the food. The taste was awful, the place was dirty, and overall, it left a terrible impression. Neither my husband, my mother, nor I were satisfied. Despite not having eaten all day, we would have preferred to stay hungry than ever eat that again.

Average meat in a burnt sesame bread. Not even a wrap or pita bread, let alone a naan. Expensive and disappointing. Saaaaad. :(

If you’re craving a kebab with a bit more flair, German Doner Kebab in Birmingham is the place to go. It’s a step up from your usual takeaway—clean, modern, and all about quality. The kebabs here are packed with tender, flavorful meat, fresh salads, and just the right amount of sauce, all wrapped up in soft bread. They’ve nailed that balance of being filling without leaving you feeling overly stuffed or greasy. There are some fun twists on the menu, too, like the Doner Durum (a wrap) and even a Doner Quesadilla if you’re in the mood for something different. The portions are generous, the food’s fresh, and the prices are pretty reasonable for what you get. Whether it’s a quick lunch or a late-night bite, German Doner Kebab offers a tasty, no-fuss meal that hits the spot every time.

I can only eat the plant based kebab from here due to dietary issues. It should come with no dairy on it. I've ordered it twice and both times it has came with dairy on it. The first time I didn't notice and I was violently ill not long after. When you order at the self service machines it says speak to people at the till if you suffer with allergies etc. The people at the till can barely speak English and don't understand common courtesy IE hello, please or thank you. If you have any request that deviates from the normal menu it's like you're talking another language. Staff need retaining desperately. If you advertise a product not containing dairy (other than cross contamination) it's incredibly dangerous to add dairy to it! Don't get me wrong the food tastes great, when it's done right. But the service and the price of the food is shocking.

At the till the guy was very impolite and seemed like he was mocking me charged me extra for glass bottle added it as spicy souse and cost me 2.07 £ more because of glass bottle absolute joke. Do not recommend in Basingstoke the service is beautiful here the guys at the till laughs at you if you dont like youre job the quite

The best kebab what I ate ever !!!

I've ordered from here many times before but tonight the food was cold, was given the wrong style of fries and the spring rolls were not fried properly. However it's OK since this this was a first time bad experience 🤷‍♂️

To all Germans: save yourself a visit here. Sorry, but something is going wrong here: 1. The price: £8.50! In Germany, 6 euros is a lot of money for a kebab. 2. You are not asked for sauces, instead they take all of them 3. The bread is too thin and not crispy 4. The kebab is generally too small 5. The salad is too little and unbalanced, far too many onions and red cabbage. Here too you are not asked! 6. The atmosphere is ok, there is a bit of a pungent smell of cleaning products I think it's a shame that this is passed off as German Kebab and the English believe that.

The food was great. Absolutely bang on. The kebab was wafer thin, not greasy, chips was a little small even though I did pay for a large, but the free sprinkles had made that up, when the food arrived it was warm. please keep the quality up and I hope to order again in the future.

Fries x3 missing from meals Some items cold

Very different kind of kebab for me. I’ve never had yogurt, chili sauce and garlic on my kebab before it’s really really different. Very very nice. Staff were very interactive, very helpful and even recommended different choices. They do a box that has kebab Springwells in it very different again. Definitely would like to try this place again. Wish they had one in Dublin Ireland. All the staff were so friendly and so helpful places very very clean

Poor, Really poor ! Delivery was continually moved back and even the driver commented he waited nearly 30 minutes once at the restaurant. Food was cold and soggy, would never order again!

Very good and tasty plenty of onions .

i feel like the wrap got smaller than it used to be.

Great tasting food. Friendly staff. Well recommended

My second GDK experience, 1st at this branch. I found the food tasty and much better than a normal kebab shop. The OG is super tasty and I love the bread, it is the most like a doner from Berlin I've had in the UK. The doner spring rolls were delicious and crispy and I could have eaten a lot more of them. The staff were pretty friendly, but could have been more efficient, we stood waiting at the counter for quite a while, without being acknowledged. That said, I'd definitely return. We had boss box meals at £14 per person, including fries, side and drink, this was reasonably good value.

Have you tried the spring rolls!? I'm telling you they are moreish. They are so so tasty.

I had the veg kebab, it was ok, also the prices are at the high end for this type of food.

OG Kebab was good. Two Spring Rolls, nice. The Curry Chips were tasty but there was probably 12 fries sent alongside the meal, send a normal amount next time.

Came in good time but loads missing. All drinks and most sides plus extras not there. Can't ring them, auto message says go through just eat app to deal with - can only report full meal missing and not part... Requested refund on the meals and they as arguing that. Thanks for such a terrible experience.

Delicious, and it arrived on time. Delivery man polite and considerate

Terrible service, wait time over 20 mins per order Definitely need more staff on

The staff were rude and the food was absolutely rubbish, the food does not taste fresh and the price was too expensive. Food tasted awful. Wouldn’t recommend

Tried kebab for the first time in Germany and I liked it a lot, so I wanted to try GDK in Birmingham and it was very good. The portions are on the larger size, so maybe you can share if you are not that hungry.

The roll was free item with the order but was inedible. Only 2 sauce with 2 OG’s.

Rayan served me very well. He was so professional

I recently visited German Doner Kebab and had a fantastic experience, thanks to the outstanding customer service provided by Bouazza. From the moment I walked in, Bouazza greeted me with a warm smile and genuine enthusiasm, setting a positive tone for my visit. He was incredibly knowledgeable about the menu, offering helpful recommendations and answering all my questions with patience and clarity. His attention to detail was evident as he ensured my order was prepared exactly to my liking. Throughout my meal, Bouazza checked in to make sure everything was satisfactory, showing a level of care and professionalism that truly enhanced my dining experience. Bouazza’s dedication to excellent customer service made my visit to German donna kebba

10/10 meal. Came in from a long drive from Newcastle. Tired exhausted and hungry. Came into the Bull Street (Birmingham) restaurant and was met by Tayyib. Absolutely stellar service, friendly, professional, and welcoming. Gave me the PERFECT recommendation and made sure that my meal was up to scratch once I had it in front of me. If I could rate the service a 6 star I would. A genuinely 5 star experience end-to-end. Big thanks to Tayyib and the team for that meal.

Nice experience,No crowd limited Menu items great service

Poor Service No taste at All. Pathetic Service Never Ever Going there again ever in my life .

I ordered a quesadillas face to face and didn't realise until I have gotten home that it was just meat.... I even asked for jalapenos. Not even toasted. I've made a complaint on the website with photos. If anyone order's there CHECK YOUR FOOD BEFORE YOU LEAVE THE STORE THEY ARE CRAP as you can see in the photo, I had to add chilli and mayonnaise as it was non toasted tortilla and meat. Nothing else

The service really needs to be improved .

Ordered food and paid £4 on a potion of large fries to receive it in what they used to give the regular fries in but pay the large fries price. Make it make sense. Oh and the chip scoop wasn’t even full lol. Don’t recommend.

Placed my order 5hrs before the deliver time for the family GDK still managed to deliver my order 45mins late.

Terrible experience, staff need to learn how to make correct orders .

Food come stone cold. Dip was missing and spring rolls were all crushed as they were stuffed in box. Not happy I should get a refund

Too slow… first time to GDK waited nearly 25 minutes after ordering on their POS in the takeaway. Food was very average for the money.

I ordered jalopenos and large cheesey chips. there was no jalapeños and the chips were smaller than I've ever had also our free gift of spring rolls wasn't there either. very disappointed.

Very pathetic service! Staff ignored us the whole time...

Rude and ignorant Asian guy on the till needs to learn some manners and speak to customers properly. Looks like he's just climbed out the gutter and has slept in his work clothes. Shame really as the Kebabs are nice but definitely won't be visiting again no wonder it's so quiet in there.

Terrible service, waited an hour for cold food.

Food was cold and fries was totally waste of money

The service was appalling, with rude staff, poor product quality, and frustrating, unresponsive customer support. Will never recommend to anyone.

Ok for a kebab shop but needs to he a hell of a lot cleaner

Beef was cold in the donor box. Sping rolls were cold from inside. Quality of fries was not worth it like other GDK's. Seriously not recommended this branch at all.

Excellent customer service and great food!

Food was amazing and the customer service was beyond satisfactory thank you :)

Nice food and the customer service was great.

Gorgeous food and lovely staff!

Absolutely delicious, worth it! 15% student discount, always a pleasure to go here!

Ihtsham, great service by this young man and really friendly

The qusedilla here is amazing, the staffs are friendly and a good quality service. 👏🏾

I recently had lunch at German Doner Kebab (GDK) and was thoroughly impressed. The food was absolutely delicious, and the customer service was outstanding. Ihtsham, who served us, was incredibly friendly and made our dining experience even more enjoyable. Highly recommend!

Ihtsham was very friendly and helpful and the food was very good.

Staff really nice manager really good looking xxxx

Highly recommend to all. Fantastic food, friendly staff & reasonably priced.

I had a extremely good experience at German doner kebab. The food was amazing and fresh the customer service was the best part. The employees name was Jannat I couldn't have asked for better customer service. She was extremely helpful professional and pleasant. I will regularly be coming here Thank you

A brilliant afternoon lunch with my good friend Zahoor and excellent customer service by ihtsham! Highly recommend

Good service nice food pleasant place nice environment. Will come here again soon

great food great service everything is quality

I was served by Haris Sofa's, and I was given premium customer service.

Food tasted good, separate salad was missing so I'm not happy. I've been told nothing can be done as I don't have a photo of the missing salad.

drinks missing n food was very oily

Very slow staff , bad behaviour as well and rude

Really good kebab, a bit pricey but good

My food ain’t arrived and it’s saying delivered and I have diabetes I need my food I have no more money to buy more and your driver has stole my food or deliver to wrong address can somebody contact me as soon as possible this is not acceptable I need my food

Expensive no value for money . Patie full of salad not enough donor

The food was cold and was all squashed it looked like that they just though the cans in The fries where all spilled in the bag and even sauces was all over the drinks We love the food always but today we where very disappointed

Very slow staff and rude however they taking always delay for preparing the food specifically delivery

Order £150 worth of order, been waiting for 2hours past predict delivery time. Order got cancelled 10min before their closing time. Didn't get my money back. Called the branch multiple times, just got put on hold for no reason. Restaurant didn't get in touch a single time. Absolute zero service, communication, or decency. Still no money back !!

Good food but got cold quickly.

food came really late and had gotten really cold.

Great service food was excellent, was given a lot of meat. I had also left my bag in the shop and they had kept it safe until my return. Thank you so much!

Hands down some of the worst food I ever had. Ordered the Boss box With OG doner (mixed) Chilli cheese bites Spicy fries Extra meat Drink Came to around 20.00 total. Not heavily overpriced compared to most places but this is definitely not worth 20.00 maybe 15. OG Donner left much to be desired Arrived cold, tasteless literally no spices etc Rammed with lamb/beef and salad. I had a few bites and just left the food. Chilli cheese bites I mean you can't get these wrong tbh they were good and wasn't cold. Spicy fries ?? It had the seasoning/salt on them absolutely no spice whatsoever and were cold upon arrival. I accepted how bad it was and was ready to leave I never really like complaining but was asked by a member of staff passing by how the food was and made her aware, just apologised and didn't try to rectify and carried on with her job. Left the place and a friend wasn't happy I hadn't eaten as we had came here for iftar. They then offered a donner burger which they made their priority and received it within 5 mins.I don't know how it's possible but this burger which was freshly made was cold and the same tasteless meat was used. Absolutely shocking we spent nearly 60.00 I could maybe only justify the sides.

Made the order at 6.48pm. Food arrived over 3 hours later. No communication other than order taking longer than usual. Called just eat several times, no response. Called restaurant said issue was with just eat. When food finally arrived it was ice cold. really dissapointed.

Took over 1 hr to come and food was freezing, was trying to cancel but it doesn’t let you on the app or the website terrible service!!!

food was made at 20:41 and delivered at 22:54, I don't even know why it was delivered in the end? I want a refund!

Smells a little funny in there but they gave me a massive kebab and amazing tasting fries

most aspects OK however portions small, order was 35/36£ for two (02) people and was more like a snack, than dinner

Food arrived later than expected kept getting delayed and arrived cold not very happy with service would like a refund.

Food was so late it’s cold and inedible

Tasty food but tiny portions Vs a kebab from a chip shop. Just very skinny on the meat.

Came in today with my family around 7 food was amazing and so was the customer service!!

I ordered a diner quesadilla and diner wrap on Uber eats from bull ring branch the food wasn’t good, it was very oily the taste was horrible ,there didn’t seem bother to wrap it properly, the way they wrapped the Quesadilla was so funny, it wasn’t the same taste I tasted it before from Mosley branch, I would never recommend this restaurant to anybody 👎