Based on 337 opinions finded in 2 websites
Based on 337 opinions finded in 2 websites
Nº 461 in 828 in Blackpool
Nº 115 of 177 Other cuisines in Blackpool
Opinions
Absolute Garbage… £10 for a stale Sandwich… staff are rude, too busy chatting and listening to music on their headphones…
Steve Lynskey . 2024-08-17
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Had lunch here yesterday 31/07 the service was terrible and the sandwich was one of the worse I have ever had!! It tasted awful and put together awfull
Kerry . 2024-08-01
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Had a foot long veggie patty, amazing lovely 😍
MARK RATCLIFF . 2024-06-29
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By far the worst sandwich maker I’ve ever met in the 29 years of my life guy didn’t even know how to cut the bread. Terrible customer service absolute waste of time and money
E k . 2024-06-09
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Good store, just wish the new app had worked while we were there. It was embarrassing to be stood there for ages trying to pay while the app would not let me log in.
Louise Coates (Loopy Lou) . 2024-06-08
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The man who served me called Scott was very nice and talkative
Poppy miller . 2024-04-11
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Absolutely disgusting! Place was filthy food allover the floor and tables. Service was a zero the guy just didn't want to be there, no customer service skills at all. The food i bought that's in the bin because it was grim! Put me off Subway for good!!! Sort it out Subway
Kris Bardsley . 2024-04-06
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Worst subway experience I've had, guy was sweating, didn't change gloves for fresh order, then decided to make my sandwich the way he thought was better not how I wanted it, so basically the big cheese steak melt done like a normal toasted sub, and not in the press? Everything was falling out of it and it was hot and cold in parts because he got it out before the timer went off, not sure what the rush was, as nobody was in there, unless it was because of just eat or uber orders? The other totally unhygienic thing was he wiped his sweaty head with the back of his hand while putting the salad on the sandwich. Basically I'd never return to the subway here, hygiene levels are disturbing. Can't believe I paid, its probably because I was too embarrassed to actually adress it there and then, but I've learned my lesson, just don't go to that subway again. Must add this was a few weeks back, not had time to write my experience.
John R . 2024-03-25
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Went in today and can safely say when it comes to the staff ‘the lights are on but no one is home’. Took 10 million years to make a slice of pizza and even then it was a shoddy job. The two boys were mimicking eachother which was not only immature but unprofessional. Felt like jumping over the counter and having a crack at making the food myself. Not a vibe.
Freya Seville . 2024-03-24
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Helpful and friendly staff, thank you.
Kevin Suggitt . 2024-03-15
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Food was fine, though kids toasted was a little burnt, can't say it was value for money as was £12 for 1 adult and 1 kids with a side of crinkle fries. Lady serving was friendly and helpful tho. On general, good but nothing spectacular.
Michelle Vee . 2023-07-10
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Not great with the new menu. Stick to the old ones. Millennial service if you know what I mean
Simon Dowdeswell . 2023-07-05
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Nice and clean store. Friendly staff and plenty of food choices.
Nicola C . 2023-05-06
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This morning, we were provided with exceptional assistance from two youthful individuals. The bread and salads were all fresh and of high quality.
Michelle Hasley . 2023-04-11
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Was served by Alex. Sandwich was packed and nicely wrapped! Didn’t fall apart and just a very happy man. Legendary service from a legend! The sandwich was top tier
Matthew Dicketts . 2023-03-26
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Good store, everything stocked up and great customer service
Taylor-Jase Bevan . 2023-03-25
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Friendly staff, fresh food, great service, clean store
Jill Westworth . 2023-03-10
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order came fairly quickly and was very welcoming
ziggy . 2023-03-01
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Alex was lovely, very friendly and polite. Definitely will come again
Amy Weston . 2023-02-28
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Just been in today midday and the guy that work there is first class, sandwiches made to perfection, friendly and fantastic service. Just left now and felt I had to say...wish I got the guys name.
Rachel M . 2023-02-12
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Excellent service from Vinnie - 🌟🌟🌟🌟🌟
Ali Ali . 2023-02-05
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Avoid this one if you're hungry. I got a salad box and nachos, tiny amount of food, I'm not greedy by all means but I also need more food than a hamster
Steve . 2023-01-11
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The experience wasn't good the staff couldn't find the salad boxes so couldn't have a salad 🥗. The member of staff was having a phone call from her manager while she was serving me not good. Left the shop with no food 🍲
Beverly Wild . 2023-01-11
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Staff very professional and polite
Peter Brookes . 2023-01-06
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There was a young staff member on his own till 10, bless him. He is the best worker and he is tranfering to Layton so go to Layton for best service and give him tips name called Alex.
Kerry Garner . 2023-01-05
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I went to this subway today. Understaffed. Dirty. Disorganised. Was second in line and still took about 20mins until I left with this 'fast food.'
Luke G . 2023-01-02
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can't ever seem to get a correct order from these
Adam Green . 2022-12-08
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Favourite subway to call at. Will travel the distance to visit here
Neil Fearnyough . 2022-10-29
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This place is amazing I asked a worker if can have a soft drink on the points she said yh. The staff are supper good and nice .
Alex S . 2022-10-09
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Mmm BMT on hearty Italian Bread, or chicken teriyaki on hearty Italian bread, of steak and cheese with salad on hearty Italian mmmm and staff are great and very helpful
Philip O'Gorman . 2022-10-07
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Lovely staff, quick order and very delicious food. The staff were quick to sort out the deliveries and in store orders even on rush hour. It was very clean and organized in the building, the tables were so clean.
Kerry G . 2022-10-06
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Big illuminated sign behind the counter saying £8.99 for Buffalo Chicken Footlong meal deal. Charged £9.39 at the till. Assistant explained the sign hadn’t been updated and wouldn’t charge the advertised price. Someone explain trading standards to them.
Richard Hill . 2022-09-25
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Dirtiest subway restaurant I've ever been in staff on approach were outside smoking and when ordering they did not seem to have any manners or what they were doing the 2 staff who were on were youngish and were quite surly and by the time we left they were back outside smoking again
David Hardwick . 2022-09-10
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Staff where inexperienced, didn't have a clue what they where doing and every table in the place was dirty, maybe if they spent less time on there phones and smoking round the back the service would have been better. That was the slowest 'fast' food I've had. Had to have bottled drinks as didn't even want to touch the post mix drink which looked as it has never been cleaned.
Mark Campen-Howarth . 2022-09-08
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Very slow service as there were only one staff serving, had chicken tikka with longfoot barely warm enough. Disappointed!
AQEEL AHMED . 2022-09-03
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Gave me food poisoning. I had the ham salad box. Also the store was very dirty, had no straws or napkins in the holders.
Dan . 2022-05-21
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Staying with a friend in Blackpool and called in one day as I usually do to get us one sub with ham and one with bacon. They had no ham, no bacon, and in addition no meatballs. No wonder the place was empty!
Matt D . 2022-05-04
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No breakfasts being served, they were cancelled! No choice of vegetarian food except vegan chicken that tasted like rubber. No hot drinks. Only one choice of biscuits. No brown bread. No standards - I would give them 0 out of 10 if I could.
Straightforward1957 . 2022-04-24
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Much as I love Subway this place is dire. Waited five mins to be served despite there being two members of staff on duty and only one person before me. They no longer do breakfasts. They had no veggie food except the salad of course. No choice of bread or biscuits. No hot drinks. And I don’t think they cared.
Frances Thorpe . 2022-04-24
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I went into subway today to ask for a sausage sandwich which I got a reply that they didn’t have any sausage. I then asked for some chicken which they replied they didn’t have any chicken. Which is one of the most popular meat to eat in subway whilst there the staff made me feel really uncomfortable laughing to each other and whispering. When I questioned what are they laughing at they told me to leave ? I feel this is so unprofessional especially when I just wanted some nice food on my break. I have now rung the manager about this incident which her response was she isn’t taking matters any further this is ridiculous staff here need to sort themselves out and consequences need to be put in place.
leaht785 . 2022-04-16
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absolute shocking behaviour from the staff & the manager. refusing to serve a Community healthcare worker on their break because the staff said there was no sausage and chicken, and then started laughing and whispering to THE OTHER colleague. When questioned was told to leave, rang the manger and she said they wasn’t laughing and whispering when it was whittnessed by 2 people. Shocking behaviour, DO NOT RECOMMEND
phoenixd608 . 2022-04-16
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Fast service and friendly staff
Hope Ridley . 2022-04-10
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Wouldn’t even give 1 star, absolutely dreadful, every single order through just eat or Blackpool Eats is either missing half the items or just simply wrong, the food quality is of a very poor standard too! Not really on when you spend on average around £23 a time. They aren’t interested in rectifying complaints either. I just don’t get how they can mess up the orders in this way! Like today, neither of the sandwiches were toasted, and in the wrap they had shoved a load of COLD hash browns in ? Beyond incompetent. Don’t waste your money here that’s my advice
Duncan . 2022-04-05
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Nice store. Friendly guy working. My daughter enjoyed her food. Thanks
Claire Ratcliffe . 2022-01-31
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When someone asks for Mayonise on their sub.. please don't put the whole tub of mayonise on the sub. Ruined my food and I won't be buying from you again.
Super Deep . 2022-01-22
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Ordered today,order excepted ,driver at restaurant ,driver on way but never arrived signal went from map so rang subway to be told that they could even find an order from us which is odd seen as it was excepted,tool screen shots contacted justeat and now have to wait 7 days for £23.89 ,still says on its way
Angela Scott . 2021-12-29
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Nice food, good for breakfast, lunch or tea
jhon hilton . 2021-12-13
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Speedy service and welcoming staff, food exactly as expected
janis morozs . 2021-12-06
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Very nic food and friendly staff
Eoin Nolan . 2021-11-28
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Ordered through deliveroo only to be told they had no food left at 9 pm obviously could not be bothered to fufill the order avoid this branch. Useless
Chlo . 2021-10-31
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Horrendous, if thats what the food looks like on display at the front Christ only knows what they're doing with the food in the back! I would avoid and I mean AVOID this subway. Shine a light, I would never mock someone for where they work but at least take some pride in your work. Dirty gloves, plonking ingredients in the centre of sandwiches with no due care or attention, a thousand receipts stacked at the side of the till, the gormless faces of the walking dead. If I owned/managed this site i'd level it tomorow!
Leo Doran . 2021-10-22
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Staff rude and miserable. Make you feel like you spending hard earned money there is an inconvenience to them. Then a girl member of staff walked through the restaurant with a roll up cigarette hanging out of her mouth Disgusting. Toilets also need cleaning. Please avoid.
John Rogerson . 2021-09-05
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Avoid this subway way better ones out there. Toilets were vulgar and we had to go to use the McDonald’s ones. Rude woman walked out with splif in her mouth when there is kids. Disgusting
Luca Bunting . 2021-09-05
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OMG, how slow, there's 3 people in the queue, 3 staff working, and we've been waiting 20 minutes. Either reduce the range of products or get the staff to pick up the pace!
Richard Cook . 2021-09-05
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A good subway that was very clean, well-stocked and with helpful and friendly staff.
Mark T . 2021-08-08
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One of the better branches. Unfortunately though, i have to give subway a low rating as the food quality is very low, no matter how much quantity of food you eat at subway, you will still feel hungry becouse there's very little nutrition value in their food. Bread should fill you up but theirs doesn't. They use money making tactics to maximize profits. Its average comfort food and nothing more.
Ian Salgado . 2021-06-16
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lovely, the toasted bits cheese and stake are very tasty. coffee is also very good, and reasonable price.
ann roberts . 2021-06-07
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Server was lovely. Very helpful. Would definitely go here again
Julie Kemp . 2021-05-13
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Generic subway, clean and decent service.
Jake McCarron . 2021-05-03
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Last time I was here the sandwiches were prepared quickly and efficiently.
Metal Manny . 2021-04-12
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More expensive than others subways in the area
Julie Waring . 2021-02-26
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Everything was wrong with my last order... Fron the bread on both sandwiches... Driver never showed up so i went and collected instead... If i had the chance to give this place no stars i would.
Scott Hudson . 2020-12-30
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Staff member who served me wasn't knowledgeable about the pricing or menu and I had to see the manager to do a partial refund due to being overcharged.
Carl Hindley . 2020-10-23
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They make a great sub just the way you want it
barryb H hoskin . 2020-10-21
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Dam nice sandwiches and value for the money 😜
tim howard . 2020-09-17
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The subs we ordered were to their usual standard although the 'sandwich artist' initially skimped on the bacon in my BLT. I must say though that in conditions where most places are making an effort to disinfect tables in between diners, we should not have had to sit with someone else's serviettes
Matt D . 2020-08-27
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Place near and tidy, staff friendly. Sandwich awesome. 6" meat feast with chicken on hearty Italian. Sadly nommed up before even considered photoing it lol. BIG DOWNSIDE .... The clownshoe from another store, in his posh new Mondeo, who could see me indicating to pull out and despite there being tons of space, still decided to park virtually on my front bumper, forcing me to make extra, totally unnecessary maneuvers to get out of the spot, purely so he didn't have to take a handful of extra steps to the store.
Gaz Sharp . 2020-08-16
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Staff members throwing tantrums because he dropped a sandwich.
henry hosler . 2020-08-09
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Hand sanitiser at the entrance, staff were pleasant, allowed to use toilets after Mc Donald's refused my 3 Yr old nephew.
Peter Jackson . 2020-07-08
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Great food, friendly service, nice and quiet.
Steve Broughton . 2020-06-14
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Ordering on app took getting used to but delicious as ever
Victoria Harvey . 2020-06-09
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Jack makes the best sandwiches!
Sam Gemmell . 2020-06-09
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Lovely friendly staff, nice food and clean :)
Hayley Lee . 2020-03-06
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No baby changing facilities sadly
Mags Abramson . 2020-02-13
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Didnt get served had to walk out in the end
Marcus Jackson . 2020-02-08
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Good service, very polite & courteous, always a pleasure.
Stephen “hopey” Hope . 2020-01-27
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Waited around 15 minutes due to only having 1 staff on at peak tea time (17:00) for him to finally get to us, ask for 2 of the vegan meatball subs and to be told they've gone all horrible... so yeah what a waste of 15 minutes...
Mark Gilbert . 2020-01-20
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Jake is an absolute credit to this store. I’ve visited late this evening for a subway for my grandad who’s very particular. I couldn’t have asked for a better service from Jake, so much so that I turned round to go back and get his name and take a feedback form (sadly none present). Top marks from the Grandad too on his Sub 👍🏻
Mark Stuart . 2020-01-13
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Don't even deserve 1 star after tonight's experience... Ordered a subway and had it delivered the guy forgot an item so rang him up and wasn't helpful at all as he was finishing soon and put the phone down on us! Not even offered to replace or refund us! Will be speaking to the manager tomorrow 😠
Steph Ashton . 2019-11-30
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Clean .great food. friendly staff .
LINDA MCEVILLY . 2019-10-25
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had lunch today , was surprised to see the change in interior, food was lovely and sitting area was much better than b4, more ranges of food and staff were lovely
jotown73 . 2019-10-22
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Great food great prices fast servixe
Sabina Wood . 2019-09-25
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Vegan patty on 6 inches toasted italian bread. Lettuce, peppers and vegan garlic aioli. AMAZING.
Francesco Collu . 2019-09-22
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Been in here quite a few times. Always clean and tidy. Fast efficient service with a smile. New decor is fab. Delicious sandwiches yum
Pawpatrolpup . 2019-09-08
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Nothing good to say so i will leave it at that
Tia Sutherland-king . 2019-09-05
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very nice staff and good service!
Silver Khalsa . 2019-08-18
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You get what you expect. It's brilliant that I can eat gr8 and veggie there Way ahead of the other fast food outlets
Platto . 2019-08-13
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Nipped into this subway for two garlic bread Italian BMTs. The woman behind the counter took nearly 20 minutes to make our sandwiches, despite us being the only people in the store at the time. She absolutely butchered the bread putting the garlic butter on, and took nearly 5 minutes toasting them. When we came to eat them, the bread was over-toasted and falling to bits, yet the cheese and garlic butter was freezing cold and hard. Neither my husband or I could finish our sandwiches, and to top it of, the cookies were undercooked (and I love a soft cookie!). Absolutely atrocious customer service and unedible sandwiches. Won't be returning to this particular subway.
Amy Jones . 2019-08-10
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Give me a meat ball marinara with cheese , lettuce and bbq sauce on a Italian loaf and I'm good to go!
Warren Savage . 2019-08-04
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The service was a bit slow but other than that it was amazing
Stan Threlfall . 2019-08-01
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Food seems to be expensive for what you get. Not for me
Carl Davies . 2019-07-17
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Great tasting fresh food and polite chatty staff.
Vickie Gottfreund . 2019-06-08
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Good food helpful staff the new vegan patty and vegan sauce very very nice
special projects workshop . 2019-05-15
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The food is nice and the restront looks so nice
TM Arrow . 2019-05-14
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Very clean and tidy also high quality of food and service
Stephen Bromilow . 2019-04-20
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Decent subway, always clean with polite staff.
Josh Griffin . 2019-04-06
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Very clean premises lovely fresh sandwiches polite staff
nick vandermeer . 2019-03-05
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good food served speedily & nicely presented
Carol Jones . 2018-12-15
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Nice food. First time i have tried
Dave Radford . 2018-12-11
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Have it your way but we will moan about it, then make you wait because we cant operate the till. Absolute disgrace! Expect closure soon!
Jesse Dootson . 2018-11-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2788 Opinions
It was an experience. The service was excellent. The decor was less so. Tape and Christmas trimmings stuck to the walls and ceiling, grime and sust everywhere, dents, chipped paint, and greasy hand prints from hundreds of hands on the wall by the bar. All this would be normal had we not been told about how it had literally just been decorated... Even broken windows with no boards, covering or patch. For a venue that's been closed for refurbishment, it's rather disappointing to see that it's so dishevelled. If you are proud of the work, check it and make sure its been done before boasting about it to customers.
117 Opinions
Staff & customer service consistently let this place down.
582 Opinions
Very good shop and very nice people in here every one should come and try it out
61 Opinions
The best cosy cafe in Blackpool.