Subway in Southampton

Never arrived and marked as delivered

missing 4bags of crisps from meal desls

it was very nice but i didn’t want cheese on my meatballs

This is by far the most depressing subway I have ever had in my life. The bread was stale and no cheese within this cheesy pepperoni. The service is a two because one of the workers got my order wrong twice. I reckon it could be a 3/4 star if they work on customer satisfaction!

Staff are always really good, it's normally clean, food is up to Subway standards, toilet is always out of order.

I didn't received my order. The delivery guy called me and ask me to go outside, but no one was there. I waited 15 minutes, tried to call him, but nothing happened, he didn't even called me back and my order was already paid.

chilli bites given instead of normal

The guy never even attempted delivery. Showed up close by and just completed the order without delivery.

Asked for extra pickles and they delivered, probably the best sub I’ve had, thank you!!

2 hours late and driver gave me a KFC order instead of a Subway order?

Very nice sandwich staff was nice great attitude to work

I haven't been in a subway in a little while and was surprised when instead of asking me what I would like with my chicken sandwich, I was told what I could have, it wasn't very warm or filling, I think I would rather get a bag of chips!

Typical Subway, quick and pretty healthy food and drinks

Maria at Subway was great! Helped me pick the perfect bread for my sandwich. Delicious meal, excellent service!

Was served by an Indian lady at around half 12 on a Saturday night, after I'd finished work. She sneezed putting on her plastic glove which she then kept using and kept playing with her nose stud with the glove on. She also spoke and gestured to me quite rudely when asking what i wanted with my order, choosing to use hand signals rather than actually talk to me. I get that she is likely used to dealing with annoying drunk people but I was neither of those things. It was just quite a negative and unsanitary experience. Get better staff, Subway

never delivered charge to be stopped address easy to find

The subs were very well made and delivery quick

Not as good now, it was better in past, is I always have a mega melt with brown sauce and proper sausages and not the sausage patty you now give, they are not the same, please go back to when they were better, as the service for your staff A1 brilliant nice and friendly.

Didn’t get the food at all said was delivered but didn’t get it tried calling restaurant but couldn’t get through

Missing items delivery driver couldnt find my house and when he did food was cold and soggy and he was very rude.

App never said my order was ready. My order sat on the side for over 10 mins past the collection time and they didn't even know it was there even though I asked them twice.

Very friendly staff. Delicious and clean food (I often took the Vegan Sub). Ate lunch there at least 2 times a week. I definitely recommend this Subway.

Enjoyed our 6 inch BMT and meatball subway. The 2 that served us about 1.30pm were friendly and very polite and service with a smile. The best service we have ever had at a Subway. Thank you.

Went in for my usual BMT. I was just about to order what salad I wanted to be dictated to as to what salad I can have. I don't care if the menu has changed! If I want tomatoes instead of red onion why can't I? Well thanks to your staff acting like jumped up food police we walked out. So not only did you loose a sale but what we ordered went in the bin....congratulations on going down hill. Lost me as a regular customer

Good experience, nice and clean place and Maria was very sweet. <3

We got the meatball sub and chicken caesar wrap which was new to the menu and a first for us and it was not at all disappointing. A Very light and refreshing lunch option on a hot day by the ocean on the docks of Southampton. Salad was fresh and it was not messy to eat. Then ofcourse the classic cookies. Smarties and double chocolate chip 👌🏻

I asked for toasted sandwich, it was not toasted.

Thanks to Hussein and his partner for making me a very good sandwich 24/05/2023. 21:45 ✊🏽✊🏽✊🏽✊🏽✊🏽✊🏽✊🏽

I always like to have a sub on the move. Can be more unhealthy than u think, but always tasty.

Time was changed twice and delivery driver was ready to pick up my order for 20 minutes before he made his way to me and he went the long way round town before heading to me I only live 5 minutes on a straight road from the subway to me so food as always was stone cold it’s a waste of time ordering my sub to be toasted as it’s always stone cold by the time I get it

Everything was good except I payed for 9 hash browns. They sent 6

Charged £8 for a basic footlong (chicken and bacon), something which had previously been on the menu at around £5-6. Also unable to use a promotional offer within the Subway app for unexplained reasons.

Staff are very friendly here 🙂 I Recommend

The service, food and atmosphere was great 👍

Baller sandwich was amazing, Philly Cheese Steak was way too soggy, not sure if they add something or what. All in all it was still good, and the service of this restaurant is the best. Wondeful place, and they wrote little "thank you!" notes on the boxes. :D

Some time since I've been on one and was gobsmacked how expensive it now is for what is a glorified butty. Almost £20 for 2 people for bread!! Restaurant was tired and dated and somewhat dirty, staff grumpy, wouldn't let me change anything about the advertised sandwich said it's American.. no it isn't, it's a boring and bland butty. All in all not a good experience which I won't be repeating. This was the southampton branch.

Normally have great subways here but today my sandwich was actually burnt and so hard and over toasted that it was so dry and fell apart in my hands. As a result, it really didn't taste good. Such a shame!

Forgot/missing food, got the order wrong

Always end up here after a night out.

Excellent! Thank you ever so much ^-^ arrived toasted as asked and no poached egg in stock so got 2 extra crisps instead with nice note. Thank you Subway team!

met the loveliest worker called Soaki, the food was great and amazing service deffo recommend

Order was for delivery NOT collection. Never received. Second awful service in a week.

Good service and friendly staff

375 ml pepsi instead of ordered 500ml

Wrong items in food, delivery and cold

Lately, I have been a regular at this place. I have always felt welcomed, the staff are really nice and the food tastes good and I wouldn't hesitate to come back here many times over.

Go to subway for breakfast all the time and went to the above bar store and wanted the poached egg. The lady went out back and came back with two boiled eggs which I can only assume they are using to cut corners and cost. Spent the rest of the day with an upset stomach. Also where was the breakfast bacon? Will be sending this to subway head office as well as ive been extremely unwell after

Wherever I go, I always have a subway for lunch. Fresh ingredients and you get the choice what you have. Great people wherever I have been.

huge shoutout to Anton, he’s gotta be the best sandwich artist in the UK easily. Turned my usual footlong into a 5-course meal… keep an eye out for this legend.

As subway have had to put there prices up every other subway I goto really load there rolls up apart from this 1 just under £8 for a ham salad roll packet of crisps and a bottle of drink i guess that would be why its empty when I've been there

SubMelt is very disasppointing, don't bother getting it.

I am a regular at this place and love the warmth of the staff at this Subway. The food is always served with a smile. My favorites are the Nachos and the Cookies. #HappyPlace #GoodFood

Lovely and friendly delivery driver

Maria who helped me was just the kindest lady, she has such a friendly smile and personality! The food was excellent, as always. Subway is definitely one of my faves!

Food hygiene vice was good. Good place to get vegetarian sub with good service.

I ordered a Veggie Sub last night which is the only thing my partner can eat due to her dietary requirements and it came burnt, rock hard and inedible. It looked like somebody had just launched the lettuce and sauce into it. Avoid this subway. I've attached a picture... WHAT IS THAT

Good clean shop and friendly staff food as ordered

Need to learn to read orders..... wrong drinks, jalapeños on items that shouldn't have been. Generally very poor

Driver was quick, polite, and courteous, food was accurate hot and tasty. Great job!

Very friendly service for a new client. Would buy again.

Always tasty and fresh. Great value for money and more healthy than a burger

My order didn’t even arrive. Terrible service

Very friendly delivery driver.

There were two pieces of chicken that should not be served as food. Both pieces very hard and slightly grey in colour

Delivery driver was very quick, polite, and professional, great job there! The food was alright, except for the cookies; for ages Subway's cookies have always been wonderful, but the last two times in as many months that we've ordered they've been dry, overdone, and not as nice. Very disappointing!

Amazing service!! Restaurant actually listened to what I wanted :) will be ordering again! They followed strict instructions fantastically:) 5********

I haven’t received enough mayo and my salad was quite dry. Also The restaurant was quite stingy with ingredients not usual generous when you order face to face :( Not good value for money spent.

Quick delivery, and restaurant called shortly after ordering with a couple questions about my order, which was very kind of them! Great experience overall, and delivery driver was very professional and polite too.

Normally a fan of subway but horrible experience, staff not knowing what they were doing asked for gherkins and was given jalapeños, also, ordered the nachos they were served from a old bag that was barley folded up, and stale,

they didn’t have doritos so they gave me two packets of cheese and onion crisps! very happy :) will buy again when i working late in the library 🤪

Food is hot fast delivery Delivery driver was lovely

Food was fresh and accurate, delivery driver was incredibly rude and unprofessional, but that's not Subway's fault!

Delivery driver was quick and professional, great job! The food was accurate and tasty, though there were four sandwiches; two hot and two cold, but they put one cold and one hot in a bag, and the other hot and cold in a bag too. Why not put the two hot sandwiches together, and the two cold together? Other than that, great food!

Delivery driver was quick and polite, food was accurate, ingredients weren't quite so great but still good overall.

Something was missing, but other than that it was alright.

Delivery driver was very polite and courteous, and fast! No trouble finding our place, excellent service there. The food from this particular Subway was excellent, no complaints at all; packed well, nothing missing, great ingredients, not too much and not too little, put together well, what should have been warm was warm, etc. All in all just wonderful! We will definitely remember this particular restaurant and order from them again.

Asked for toasted bread,sent me Not toasted

One of the best in Southampton Ordered via Deliveroo and the order was very well prepared and excellently packaged, each item clearly marked, it’s nice to see that extra effort is made by staff to do this, otherwise it’s difficult to tell which sub is which without opening up each one.

Fairly quiet when we went at 1pm on a Wednesday. If you turn right of subway and walk down, cross the roads, then there's a park on the left that you can chill in and eat your lunch.

Amazing service! Even though should have been closing still served us

The service was fast and I liked the subs a lot.

Veggie sub was burnt outside, cold inside and looked like somebody threw lettuce up into the sub. I've never had an issue with subway but this was awful

Whole order correct, yummy and on time.

Bog standard quality food (it is only subway after all) but quick delivery. 👍

Asked for tuna 6in sub would've like tuna in it not just the salad stuff and mayo the other sub wasn't toasted like asked to be. Won't be using this branch again

We visited on 5th June and Kua was an absolutely amazing server. Really friendly, chatty and made the best subs! They were really well made so nothing fell out as we ate them - a classic problem with subways normally. All in all Kua made our day. Thank you!

Excellent Service and the food was great and hot

Food was perfect as usual as well as delivery time. However there were 2 double chocolate cookies missing. I ordered 4 cookies and I only got 2 :( :( :( I hope the restaurant can give me two extra cookies next time.

They forgot some of the ingredients to my sandwiche

The food was cold and my order was incomplete.

Not ordering from here anymore. I have not had one correct order, and no reply when trying to contact them. Food is always nice but arrives cold every time and always has missing items...

Asked for toasted and it wasn’t

Spot on, very good delivery driver i appreciate the hard work the driver and im sure the subway staff are very busy, thanks to all

I was given wrong food and had no cheese on my sandwich also looked like it had been thrown on my doorstep had to put it back together

We normally order from a different Subway but thought with the discount we would order from here. Food arrived in perfect condition. Loved the packaging and that the sauce came on the side. Drinks were cold and cookies were soft and chewy. Great service! Will be ordering from this location again. Thank you!

I ordered a meal deal but only got the sub.....I did not get the drink, the crisps or the cookie

The bread was really stale on both footlongs and the amount of salad in the turkey breast was a bit pathetic. Really disappointing as I was quite looking forward to it.

Lite Mayo found in vegan patty didn’t ask for Mayo

My order was not done correctly and was only given the basic subs. They were not toasted nor did they have the fillings I asked for. Dry and horrible. Tried to call the outlet to advise them and their number conveniently doesn’t work and neither does the link through just eat. 3 people left very disappointed and unsatisfied and wasted money. I would like a refund but trying to get through to anybody is impossible! I will not be ordering again!

Ordered a Cadburys choc Muffin, which was missing, but I was still charged. My toasted sandwich was missing ingredients, it was cold and was chewy. Shame as the food arrived quite quickly. Wont order again. I should've paid attention to all the bad reviews.