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4,0

Based on 502 opinions finded in 2 websites

5.0Ambience4.5Cuisine3.5Service
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Nº 391 in 640 in Kingston upon Thames

Nº 9 of 24 Fast food in Kingston upon Thames

CUSTOMERS TALK ABOUT DISHES WITH.. sandwich

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Sallu was extremely helpful today he gave great service, the food was tasty and quick to make, it was very clean so I will definitely come back to eat here.

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Simon Bishop . 2024-04-24

MORE AT Google

Super speedy, very friendly, great food!

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Elliott Poole . 2024-04-20

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Lovely cookies I enjoyed I will come every day 🤤🤤🤤👍👍👍👍

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Manny Al-aghil . 2024-04-20

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Great branch, friendly staff & fantastic service.

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Krupa Patel . 2024-04-20

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Excellent service, enjoy the environment.

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Kamran Danish . 2024-04-17

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Great sub i will definitely back again.

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Masoomeh Farhadi . 2024-04-17

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Very clean aesthetic love it!! Recommend 🫧🫧🫧

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Hannah Perry . 2024-03-26

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Very clean, staff were quick and efficient! Absolutely recommend:)

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Jasmine Marsh . 2024-03-26

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It’s was a lovely place to be and sit . 💓

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Isabelly Miranda . 2024-03-26

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amazing morning i get fresh sub

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Ruby Rose . 2024-03-26

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Lovely food in morning I will back again. Thanks subway

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N Williams . 2024-03-26

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very friendly staff and good food

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Dantheman teehee . 2024-03-25

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I loved the survey and the food

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Daniela Hochegger . 2024-03-25

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Very fast and enjoyable service! Great team

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Blake Howell . 2024-03-25

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Great service and good food as always!

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Leah Odell . 2024-03-19

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Banz is amazing customer service and friendly man.

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viku Singh . 2024-03-19

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Amazing food, nice workers come everyday to enjoy and nice subway.

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noco2 . 2024-03-18

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perfect customer service, great food, would highly recommend

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benny romberg . 2024-03-18

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Ordered on Ubereats and waited over an hour for them to make a sandwich and send it to me and when I complained about the long wait Uber eats still charged me for the food I never received and cancelled my order.

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Tolu Onifade . 2024-03-17

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Best clean food and good service from Ash

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Hasan Hobani . 2024-03-15

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Subway man very sexy turned me on

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Cirrus Leif . 2024-03-15

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Servers were really really nice and the new shop is a really nice and calm place to eat and to relax in

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Ray-Lee Langlais . 2024-03-13

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good staff and communication. was very helpful with my order. staff here is amazing

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Neel Seereekissoon . 2024-03-11

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Staff here is amazing, food is amazing! Highly recommend.

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Janik Buchbinder . 2024-03-11

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Great service by Happy and sallu

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Mclovin . 2024-03-08

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Happy helped me a lot and it was great

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Michael Dennis . 2024-03-08

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Happy gave me great service.Really pleased

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Shawn Dickson . 2024-03-08

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Very nice food wonderful for lunch and a nice chill out spot to sit.

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Rafi . 2024-03-07

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Fast service and really good positive energy for the staff

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Olt Zeka . 2024-03-07

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Very good service food is good workers are nice

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Pamorlai . 2024-03-07

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Tasted great, got the meal fast, 5 stars!

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Romeo Parkinson . 2024-03-07

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Amazing Subway branch! Staff is really professional and they make you proper sandwiches!(not stingy with the fillings!) The place is specious with lots of sits to eat in! Totally recommending! 😀

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T T . 2024-03-06

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the food was great and the servers were lovely

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Amelia Evangelista . 2024-03-05

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Very nice service , super friendly and kind will defo come again

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Halle Smith . 2024-03-05

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Fast service from happy. Great food

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Daniel Kyritsis . 2024-02-28

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Great and fast service in a nice atmosphere.

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Max Cartledge . 2024-02-28

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Happy and sandwich artist were brilliant and had great customer service. Would recommend!

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King RANdxm . 2024-02-23

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Happy gave me the best service ever. Now i am happy.

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Daniel Bevan . 2024-02-20

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Great Service from Happy and Top Quality Food 🔥

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Ibrahim Dembele . 2024-02-20

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Happy was very good to me best employee very quick very polite

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Aryan . 2024-02-20

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really friendly service with delicious sandwiches and also the cookie are brilliant

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joshua mohamed . 2024-02-13

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The staff is so unprofessional.. they dnt even try to say Hi to there costumers with smile.. Rude behaviour..

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Manpreet Kaur . 2024-01-21

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wow great sub i love it and nasra is doing amazing customer service.

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Xx -maddox- xX . 2023-12-30

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Very nice nice and quick service thank you sallu

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Sajol Hossain . 2023-12-24

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Very nice experience! The place is vibrant and a great ambience!

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Mohammed Shameer M . 2023-12-19

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Best service experienced compared to any other subway

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Sidharth Sidhu . 2023-12-19

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Ivka was very friendly and helped me choice my sandwich n a very polite manor

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Hayden Beever . 2023-12-18

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Great staff. I was served by Ash.

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Eleni Estrocio . 2023-12-09

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I have orded now many times and Every single time without a doubt always sick and on the loo for hrs and I'm not allergic to anything it's so weird it's only from Kingston subway the rest are fine

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DS4L x HaZe . 2023-12-07

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Good service from happy and valya

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Henry Junior Longe . 2023-12-05

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Possibly the worst crisp selection I've ever seen in a Subway. 5 varieties, 4 are cheese flavoured and one is just salted. Embarrassing. Sort yourselves out.

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Anthony M . 2023-12-03

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Had a very positive experience at this subway branch, with especially great customer service from Diron and Dimi, they were very friendly and extremely helpful!

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Sanaa Khan . 2023-12-02

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Nice food, ivanka gave me free cookie

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Nawal Kandel . 2023-11-30

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Extremely good service and the place is always kept very clean. Staff are super friendly and it’s always a nice experience 🥰

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Arin Rance . 2023-11-30

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I’m very happy with the service

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Ruchith Chiranji . 2023-11-30

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Kingston subway service is very good and fast there is no wait and they are very straightforward with the service and also helpful. I’ve been here before and they also make there food well and very fast.

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xDarkSnake Gamingx . 2023-11-30

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Nice new store with amazing staff 😊

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Ivanka Mihaylova . 2023-11-16

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Nice new store with lovely and very polite staff

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Zeynep Feim . 2023-11-16

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so clean, food is excellent staff is so nice

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A . 2023-10-25

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very clean and staff are nice and friendly

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Sumah Islam . 2023-10-25

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Dron is the best employee of the month , he deserves a pay rise

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Kara Adegboyega . 2023-10-23

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The staff is really helpful and the food is amazing.

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Akshat Tyagi . 2023-10-22

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It's my pleasure to have in subway. Priyanka gesture is really great and pleasant.

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Suraj Modi . 2023-10-22

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I had like to share my fantastic experience at Subway Kingston. The service was exceptional, and Priyanka, one of their staff members, went above and beyond to assist me. She guided me through the new menu and helped me discover delicious subs that I hadn't tried before. Previously, I used to create my own subs, but now, thanks to her help, I can easily order from the menu. Kudos to the Subway team, and a big thanks to Priyanka for her outstanding customer service!

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Vihaan Sakunia . 2023-10-18

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great and clean environment, really nice and modern atmosphere, loads of different varieties for sandwhich toppings unlike other subways and nice staff

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Angelina Moukova . 2023-10-16

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Dron was very helpful with helping me make my order hes literally the best worker I’ve seen at subway

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C . 2023-10-04

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What a beautiful looking store, the worker Dron and Dimi were amazing too

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M Hillleary . 2023-10-04

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food is good and the employees are friendly

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Xite Vito . 2023-10-02

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My favourite fast food place! They make most things from fresh and good pricing (mostly!) The best part is you can customise your own sandwich! One problem is that the people behind the counter can't hear you very well but you still eventually get what you want!

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Fishflop_plopityplop . 2023-08-17

MORE AT TripAdvisor

False advertising. I will report this. They have a sign saying £5.99 for 6 inch sand which plus crisps and a can. But they charged me 7.99, arguing this was just for the classic. This wasn’t indicated anywhere. Not buying ever again in Subway.

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Diego Saavedra . 2023-04-27

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Very friendly and helpful service! Thank you

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Saskia S . 2023-04-11

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Clossing for 30 mins when it should of be open setting rand on phone doing nothing

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Anthony Austen . 2023-03-18

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One employee, young woman possibly of East African descent, was extremely rude. She was swearing at me non stop, refused to finish the order and almost physically attacked me in the store. Another customer had to intervene to get her away from me. Terrible service with unprofessional, verbally abusive, rude staff.

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D . 2023-02-11

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really bad indian worker in this place he never lets anyone dive in and terrible attitude towards customers

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Ema Shukerova . 2022-11-05

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The sub is alright, but the staff have their buddy chilling there and they tell me "Sorry, we only do takeaway". Basically shooing me away. They clearly don't teach them customer service over there at Subway HQ.

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Filippos Zofakis . 2022-10-25

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Lovely shop , good customer service 😃

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Димитрия Георгиева . 2022-10-14

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I've been visiting the Clarence Street, Kingston branch of Subway since it opened due to my previous workplace being a few mins walk away. They've always been really friendly in this store, staff well organised and polite and with good management. They remember you, despite serving a lot of people with it being so close to Kingston train & bus station. The food is always as you'd expect, fresh and tasty and rarely out of stock of food items either. Hygiene wise, I've not a bad word to say, the staff always wear clean gloves for each customer (yes, even pre-Covid!) & counters/ knives/ salad trays have always looked clean. The only issue you'll get, is where it's a tiny store it's only got a couple of tables so it's not really designed for est-in and unfortunately, a lot of school/college students visit and leave tables coveted in food instead of using the bins (right by the door!!) To tidy up, so yeah, the tables might be dirty if it's at lunch time & you wish to eat-in but if you ask, a member of staff will nip over and clean it all down no issue (seen this many times) All in all, for a fast & friendly takeaway option that's fresher & healthier (depending on what you get obviously!) than other local options if you're nearby I'd highly recommend.

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Bobblecake . 2022-10-08

MORE AT TripAdvisor

Clean and sanitised place. Food was good. Staff were really friendly. Nice place to rest as well. The food was served quickly. It took some time to make my coffee but the coffee was good. So I am happy.

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John L . 2022-10-01

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Disappointed with the online Kingston Upon Thames. There is short guy who always in a mood to say that they don't allow dine-in. Thrice has he denied and once he said 'cleaning' as the reason. It's very customer unfriendly when you get the feeling that you are unwelcome. Maybe Subway should train these customer facing guys. Having said that the other guy who mostly is in kitchen is very friendly. May be a swap is needed. After 3 times stopped going as there are lot other options close by. Food is great as with any other subway.

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Prashanth R . 2022-08-11

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I ordered the steak and cheese wrap toasted but it was cold in the middle. Should have taken it back.

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H Speight . 2022-07-30

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Good if your tracking your food and want something healthy. Limited options though.

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Saj Singh . 2022-07-07

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Been staying over the road and decided as we had been out for the day to get subway we ordered 2 cheese pepperoni on Italian bread foot long anyway asked to put the tomato sauce in which it’s supposed to come with! Which your staff should know! The lady went to put the meatball sauce into the Italian.. Well one this is cross contamination of food.. Which your staff should know all of this especially when people have allergies which to me as a parent is absolutely shambolic… We also ordered the turkey breast foot long Italian and asked for salad this was more of just salad than anything else!! The lady was rude no apology about the meatball sauce! The only good thing was the other blond lady who was serving she was polite!

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elainejean2018 . 2022-04-08

MORE AT TripAdvisor

When at work I always order from this subway, the sandwiches are always well made, no missing ingredients, and delivered on time. They noticed I have ordered a few times and added a free cookie to my order, Thanks Dimi, you guys are the best :)

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elishas886 . 2022-01-13

MORE AT TripAdvisor

You asked me to rate you and gave me a free cookie for it so here's my rating: You forgot the sauce on my sub. Uber eats forces you to pick two sauces so i picked no sauce as my 2nd and you ignored the bbq sauce as my 1st. Thanks for the cookie though, but next time you want to bribe me for ratings get my order right :)

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C LQ . 2022-01-11

MORE AT Google

They are actually great! If every subway was like this, they would be a market leader.. the food is fresh, the service is always amazing and the staff always happy and helpful

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Daniel Nikolov . 2021-11-19

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Price and service are ridiculous

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Aneeqa Kamran . 2021-11-13

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Just a regular subway. Good if in a rush and need some reasonably priced food but I'm never blown away by quality or taste to be honest. Nice staff here though

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Felix Davies . 2021-10-27

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Not bad, make better some point but it's ok

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Rosanna Devito . 2021-08-13

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Had food delivered via Uber eats. Subway messed up my order. Sandwich was delivered with no meat inside and no hash brown as i ordered. I can completely understand that everyone makes mistakes but when I called (several times), no one answered. Why have a contact number if you not going to answer calls from customers? Horrible customer service

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K Rimal . 2021-08-06

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Good food friendly staff bit over priced though

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Bethany Vearncombe . 2021-07-29

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Good veggie options, quick staff

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chantal . 2021-01-06

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Really tasty, quick delivery service!

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Carmen Musa Aventurera . 2020-11-24

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Raj was very polite and helpful

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Zobi Bond . 2020-11-17

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They have discontinued some items which isn't ideal. But otherwise as expected from subway

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Jamie Marsh . 2020-08-13

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Good quality subway with friendly staff

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Kashif Shah . 2020-06-27

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Great service, and great food. So glad it's open again.

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Daniel Kelly . 2020-06-15

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What a lovely and professional team ! Patricia and Krisi are simply the perfect people, with their warm reception and good advices they let me eat the big and best sandwich, their smile make customers feel like home and enjoy the food, They are respectful. Thank you, I will come back to eat my favorite subway because of you. Good luck good people.

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ahmed maqri . 2020-03-09

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Subway is subway, small store, staff that look like they don't really want to be there. Food is as expected.

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Steven Mayers . 2020-03-02

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Subway was always a place I loved but this branch is even better, they are quick even if busy and also very friendly.

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TGE Z3R0 . 2020-02-21

MORE AT Google

Can't really go wrong with Subway. Standardized format across the world. Been to multiple Subway locations across the world and rarely disappointed. There is a reason why it's the 3rd largest fast food chain in the world .

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Noel Mascarenhas . 2020-01-28

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