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3.5

Based on 687 opinions finded in 4 websites

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Nº 1345 in 1596 in Wiltshire

Nº 23 of 43 Fast food in Wiltshire

CUSTOMERS TALK ABOUT DISHES WITH..sandwichsaladcheese

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My order not arrived, but it show is delivered.! Never buy again from Subway

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Bolovan . 2025-04-02

MORE AT Just Eat

Very poor service. Cold damaged food. Over 90 mins late, kept getting told it was 5 mins away!

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Jason . 2025-03-30

MORE AT Just Eat

Almost two hours late and stone cold

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Ivan . 2025-03-29

MORE AT Just Eat

Although the food was nice, it was a shame the order was placed at 12:17 and I didn’t receive the order until 13:20 - after phoning Subway. The estimated delivery time was max 30mins which is what I expected for a sandwich, not 60mins to receive the order.

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Rebecca . 2025-03-28

MORE AT Just Eat

didnt put lettuce in (my favourite)

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Chloe . 2025-03-25

MORE AT Just Eat

Food very poor standard. Salad swimming in dressing made most of it inedible. Had to throw meatball baguette in the bin. Won’t be going back

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CLAIRE . 2025-03-22

MORE AT Just Eat

still haven't received my order

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Shaker . 2025-03-15

MORE AT Just Eat

My order was late and when it came it my toasted sub was cold, the cheese in the sub had went hard and the cheese balls where cold

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Jack . 2025-03-15

MORE AT Just Eat

if you want to order from them at least order 30 minutes away from when you actually want it because it'll be late otherwise second time this has happened and the first time was an hour and a half late that was 2 years ago thank you for reminding me why I don't order from there

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Rui . 2025-03-14

MORE AT Just Eat

Bread was stale, food was cold, order was late, no message when asked for an update

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Victoria . 2025-03-09

MORE AT Just Eat

Second and last time ordering from this store, always late , staff don’t answer the phone.

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Emily . 2025-03-09

MORE AT Just Eat

i haven’t even got my order they’ve delivered to someone else i’ve tried calling the restraunt over and over again and they keep hanging up.

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Kaceysmith . 2025-03-03

MORE AT Just Eat

Thank you from Islington Motor Group

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Ben . 2025-03-01

MORE AT Just Eat

says its delivered but nothing has come

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jack . 2025-02-22

MORE AT Just Eat

Really efficient. Good food too.

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Heather . 2025-02-22

MORE AT Just Eat

My whole order was cold and spicy which was not requested or informed. It was late also

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kyla . 2025-02-17

MORE AT Just Eat

delivery driver was very helpful and understanding

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Ary . 2025-02-14

MORE AT Just Eat

Excellent I always order for me guys

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Andrew . 2025-01-29

MORE AT Just Eat

Please don’t order from them save your money

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Charity . 2025-01-23

MORE AT Just Eat

Did not have one item I ordered, but did call to advise, delivery very late but driver very friendly, missed items from order, but arranged for these to be delivered again driver was friendly. All staff I spoke to were nice and polite.

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Joanne . 2025-01-04

MORE AT Just Eat

BAD POINT: Order was delayed" which I can understand it is new years day, but then I checked my order status at 1300hrs (eta 1235hrs-1255hrs) and it said "Delivered/enjoy your food"??? I phoned up to see what was going on? I was told it had been delivered, so I said it must have gone to the wrong ADDRESS? GOOD POINT : I was told they would prepare order again and deliver within 5 minutes, which they did! Food was really nice. My advice for future.... Check code with customer?

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Colin . 2025-01-01

MORE AT Just Eat

Awful quality of food! Delivery was ages we thought it wasn’t arriving!

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Lucy . 2025-01-01

MORE AT Just Eat

over an hour late for food that takes 5 minutes to make and live up county way still not turned up

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Gary . 2025-01-01

MORE AT Just Eat

Very poor service and very cold food - missing dips and hash browns

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Linda . 2025-01-01

MORE AT Just Eat

Our estimated time kept being pushed back because they kept missing it. Order ended up being over 40 minutes late. By the time it got to us the food was cold and soggy where it had been so long since it was made

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Lucie . 2025-01-01

MORE AT Just Eat

Food was freezing so refused order. Subway said they would refund and took food with them. had a message to say that they where not going to refund. Luckily just eat stepped in and offered full refund.

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Kasi . 2024-12-28

MORE AT Just Eat

Said delivered at 19:45 Didn’t turn up till 8:00

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Simon . 2024-12-25

MORE AT Just Eat

Ordered our delivery at around 2:20pm was meant to be delivered at 3:20 didn’t come till half 4. Rang the restaurant a few times asking for an update absolutely zero communications with them they couldn’t even reach the driver. According to them the order was late because of bad weather. It wasn’t even raining. It doesn’t take over an hour to deliver food from a restaurant that’s 15 mins away from you. Never ordering there again really disappointing

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Angelika . 2024-12-21

MORE AT Just Eat

2 hours late and there forgot my cookies

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Joe . 2024-12-20

MORE AT Just Eat

Wrap was great some of the hot food was cold

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Sarah . 2024-12-19

MORE AT Just Eat

Food was late over an hour. Restaurant would not refund any money. When I arrived they left it by the door without knocking.

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Sophie . 2024-12-08

MORE AT Just Eat

Order never arrived!!!!!!! Says it has been delivered but I have no food! Have been round to all my neighbours and they havent received anything either! Terrible service!

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Bear . 2024-12-07

MORE AT Just Eat

If I could give negative stars I would. The rudest employees ever. Kinder shops in Trowbridge to spend your money on.

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Sneha Gohri . 2024-12-05

MORE AT Google

Order arrived. Restaurant kept saying it was 2 minutes away. Cancelled Just Eat to get a refund. Order never arrived. Restaurant never updated the tracker to say it was being prepared, so knew it wasn’t with the driver.

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Nicole . 2024-12-05

MORE AT Just Eat

2 and a half hours late is crazy

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Jason . 2024-12-04

MORE AT Just Eat

food has not been delivered and been charged

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Jay . 2024-12-01

MORE AT Just Eat

Use to work here and I don’t know what’s happend seem to be skimping on product asked for extra cheese and no right amount put on and then to be charged 50p for 1 slice of cheese is criminal can say I’ll go again

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Robert Jones . 2024-11-30

MORE AT Google

It was late and it didn’t come on time

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Colleen . 2024-11-22

MORE AT Just Eat

Food was late, cold and not even made to the order!

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Shannon . 2024-10-26

MORE AT Just Eat

The bread was dry and stale which made the sandwich inedible and the food was 20 mins late

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Stephanie . 2024-10-22

MORE AT Just Eat

Food was very late. Had to contact Just eat to find out where it was. We asked for the food to be toasted. You could tell it eas lying around for a while as the food was barley warm. Overall a poor experience.

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Nick . 2024-10-12

MORE AT Just Eat

This restaurant gives out a mobile number if you have any queries about your order but it NEVER gets answered it goes straight to voicemail.

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Raybert . 2024-09-22

MORE AT Just Eat

My food was never delivered! I've tried ringing the restaurant but no answer just straight to mobile voicemail! I'm now waiting to see if Just Eat can fix this!

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Pheeb . 2024-09-19

MORE AT Just Eat

Never delivered, though the driver marked it as such. Claim to have never received the order.

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Xav . 2024-09-17

MORE AT Just Eat

it took over 2 hours for the order to arrive with no update from the company. when it arrived it was stone cold and barely cooked. I ordered it for lunch and by the time it arrived it was 4pm.

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Jennyfer . 2024-09-09

MORE AT Just Eat

cold food, got order completely wrong

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joshua . 2024-09-04

MORE AT Just Eat

such a variety to build your own sub, fantastic.

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Claire . 2024-08-22

MORE AT Just Eat

fast delivery, free cookie, food as expected

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Claire . 2024-08-08

MORE AT Just Eat

Order never arrived, called the restaurant, they kept passing the phone between eachother saying hello, then they kept passing the phone between eachother asking my address, I explained my order hasn’t arrived they said it has I said it hasn’t, they then ended the call with no warning. I rang back and the delivery driver said he couldn’t see a number on the house so gave it to a man with a light beard, I said you’ve gone to the wrong house, no resolution.

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Charlotte . 2024-07-28

MORE AT Just Eat

The app showed that my food arrived.The curier told me is at a different location and can’t find the place.I went to the curier location, no one waiting for me.Called the curier no answer. After 5 mins the curier showed up with no apology.Full refund

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Antonia . 2024-07-26

MORE AT Just Eat

Everything was great. The delivery timing and the food itself :)

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Tiahna . 2024-07-26

MORE AT Just Eat

I don’t know if it’s just me but I couldn’t understand what the staff is saying at all so I ended up having only a cheese, tomatoes and lettuce in my sandwich. I went and spoke to the staff if she could add a meat but she said it’s not possible anymore. I was their only customer at that time as well. Anyone else here had the same experience?

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zybel queen . 2024-07-20

MORE AT Google

Slightly disappointed with the foot long dipper as it looks nothing like advertised but overall another amazing meal from subway

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ben . 2024-06-17

MORE AT Just Eat

Wrong food was delivered and the shop would not help

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charlotte . 2024-06-14

MORE AT Just Eat

I haven't even got my food, delivery time has been changed already and it's still not arrived

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Brishan . 2024-06-13

MORE AT Just Eat

They gave me the right drinks, sides and cookies but gave me the wrong sandwiches

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Logan . 2024-06-12

MORE AT Just Eat

They delivered the wrong food to our house and and I was exited when it came but when i opened the food it was completely the wrong food that i ordered

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Keelan . 2024-06-07

MORE AT Just Eat

I still have not received my food yet

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Daniel . 2024-06-06

MORE AT Just Eat

I ordered my food around half 12, my expected delivery was between 1-and 1.30 my food did not arrive until 2.45! By the time my food had even arrived i couldn't eat it as I had to leave for the school run. Waste of time and money.

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Kirstie . 2024-06-05

MORE AT Just Eat

The most longest disappointing subway I’ve ever ordered.

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Harry . 2024-05-31

MORE AT Just Eat

Delivery slot time has changed twice, supposed to be here by 13:45 now 13:54 - still not arrived !.

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Simon . 2024-05-30

MORE AT Just Eat

Place was cleaned the lovely view specially table in front with the sun was amazing to enjoy my meal, staff was very cooperative and humble, meal Was exotic and fresh , would love to visit soon.

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Miyush Puniani . 2024-05-29

MORE AT Google

I am very upset with my subway today. It was 20 minutes late, it's cold, I have the wrong cookie and my pot of sauce has hardly anything in it. Not impressed subway!! I will be going somewhere else from now on. 😡😡

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Katherine . 2024-05-29

MORE AT Just Eat

I popped into Subway for a quick lunch, hoping it would be a healthier option than other fast food places. Unfortunately, it wasn't a great experience. First, I noticed the employee handling my sandwich kept the same gloves on after taking money from the previous customer. It makes you wonder about food safety – shouldn't gloves be changed to prevent contamination? To top it off, the bread on my sandwich was stale and disappointing. Frankly, I could have gotten a better meal deal at Tesco. Overall, I'm pretty discouraged with Subway and won't be rushing back anytime soon.!

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Mark . 2024-05-16

MORE AT Google

Phoned restaurant and was told they had placed order on counter at side of machine and forgot about it. Then told they were just making it! Took 45 min

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Paul . 2024-05-15

MORE AT Just Eat

My family loved these breakfast rolls. I wouldn’t have one because there was no option to remove the ketchup. A simple addition of “no sauce” would likely see even more sales of this product.

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Bill . 2024-05-05

MORE AT Just Eat

Ordered via Uber eats, eta was 11:50. The tracking updated to say it was on the way but 13:15 still no food. I called the place they said it was now leaving them. The girl on the phone seemed disinterested and was pretty useless. Uber eats tried to contact them on my behalf but couldn’t get a response so the order was cancelled. Lesson learned don’t order online from this shop.

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Sarah Duncan . 2024-05-02

MORE AT Google

No food No delivery Two hour wait Money taken immediately! Now require swift refund! Terrible customer service on the phone and on line

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Emma . 2024-03-29

MORE AT Just Eat

I haven't received my order at all and you still taken my money out the bank and apparently subway is closed now

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Shauna . 2024-03-07

MORE AT Just Eat

The bread on meatballs was all soggy and fell apart others was fine

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Deb . 2024-03-05

MORE AT Just Eat

didn't even receive the food. Tried to call restaurant, no reply. No notification, no response or contact at all.

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becky . 2024-02-19

MORE AT Just Eat

Good food but ridiculous my overpriced. £15 for two small boxes of salad?!

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Rachel Wheeler . 2024-02-12

MORE AT Google

The order has been marked as delivered but I have not received it

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Francesca . 2024-02-04

MORE AT Just Eat

My submelt was cold an had been crushed

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Tia . 2024-01-31

MORE AT Just Eat

Food was cold over an hour late and no apology from the driver

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Paul . 2024-01-31

MORE AT Just Eat

Food still not here. Been with delivery driver 3p mins apparently

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Chantal . 2024-01-20

MORE AT Just Eat

Food arrived over an hour late, delivery driver was beyond rude, and to top it off, the order was completely wrong.

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Kyra . 2024-01-12

MORE AT Just Eat

Awful, arrived 2.5 hours late freezing cold, thought it wasn’t going to turn up at all. unable to contact restaurant, the phone cuts you off. Avoid

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J . 2024-01-01

MORE AT Just Eat

Fantastic. Working Xmas day was a rough experience...so being able to get something fresh and filling delivered to my workplace was such a pick me up

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Daniel . 2023-12-26

MORE AT Just Eat

Much later than the original time

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Lucy . 2023-12-17

MORE AT Just Eat

Really worst experience no hygienic was maintained while making veg orders and cross contamination was big one with steak and salads where no disposable gloves was been changed Unacceptable standards👎

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Gurjeet Singh . 2023-12-17

MORE AT Google

Everything was well over cooked

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Lewis . 2023-12-17

MORE AT Just Eat

Great food! Amazing delivery time! Gave me a free drink :)

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Tyler . 2023-12-09

MORE AT Just Eat

Food was great but there was a huge delay. This was due to a RTC but there was no communication to us. I was surprised the food was still warm.

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Catherine . 2023-12-06

MORE AT Just Eat

Was amazing!! Fast delivery, fresh food. Thanks so much for the free drink! Will be ordering again very soon xx

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Amelia . 2023-12-05

MORE AT Just Eat

Ordered on just eat, wouldn’t let me leave a review on there. It was lovely. Fast delivery and tasted amazing!! So fast for delivery also!! Thanks for the free drink. Will deffo order again 🥰

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Amelia Horton . 2023-12-05

MORE AT Google

Good customer service and good food probs my best subway ever

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Alex . 2023-12-01

MORE AT Just Eat

Excellent service and very polite delivery man :)

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Chance . 2023-11-30

MORE AT Just Eat

Quick delivery, and great food as per usual!

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Vicki . 2023-11-29

MORE AT Just Eat

Compared to other subways. The add ons were minimal in volume or where completely forgotten (missing) and the items were either over or undercooked

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neira . 2023-11-26

MORE AT Just Eat

Food was cold and took over 1 hour to be delivered

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Jaydon . 2023-11-24

MORE AT Just Eat

Very tasty would definitely order again, delivery guy was polite and on time

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Claire . 2023-11-24

MORE AT Just Eat

As usual absolutely spot-on perfect, can’t fault the fire street store. I used to work at the cradle bridge outlet and I never order from there, but Fore St are always perfect

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Adam . 2023-11-15

MORE AT Just Eat

Food was good but was missing one cookie 🍪 😅

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Joe . 2023-11-04

MORE AT Just Eat

Food cold yet again I do not want a credit refund I want my money back

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Jake . 2023-10-24

MORE AT Just Eat

Delayed but we did get a message

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Glenis . 2023-10-15

MORE AT Just Eat

Food was burnt and we were missing some of the order and had to wait an extra 30 minutes for it

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Tia . 2023-10-12

MORE AT Just Eat

Food was rock solid and pretty much cold

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Jake . 2023-10-04

MORE AT Just Eat

I can’t imagine why it takes so long to pack an order like bro where’s my grub?!

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Denver . 2023-09-24

MORE AT Just Eat

Over an hour late, still haven’t got the food

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Jason . 2023-09-17

MORE AT Just Eat

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