Harlees Westbury in Wiltshire

Great fish and chips and super fast delivery. 👍🏻👍🏻

This used to be a decent chip shop but I have ordered from here twice in the last week and both times not good enough (I gave them the benefit of doubt after the first time). Today the chips were way overcooked and were just like husks, and their price to portion size is astronomical.

We've used this chip shop for a very long time, But not anymore! I'm assuming that this shop has changed hands, The Chips were dry and not at all nice, And I won't even rate the other food that we had, A total waste of our money...

Not again!!!!! Had burger and chips plus an all steak pie. Chips were black at ends obviously bruised but not cut out .. burger was dry and tough .. the pie well the crust on top was really hard couldn't eat it. Won't have no more take aways from there.what a waste of 20.00

Fabulous little find, saved our evening as we were tired and hungry after a long day at Longleat safari, Cole looked after us really well & the food was delicious - thank you!

the fish was not cooked properly, very poor

Called before delivery - great food thank you

Came before slotted time And the food was good

Fish soggy Chips horrible Cold

Quick collection, warm fresh food

I live in Warminster which has plenty of takeaways, but as far as fish and chips go ! Harleys is the best 👍👍👍👍👍

Excellent efficient service, delivered on time , generous quantity, and piping hot , would definitely order again

Food very poor. Chips not worth the money dried and hard. Certainly wouldn’t pay £6 for them again. Fish was okay nothing special. Curry sauce cold and quite fruity tasted more like gravy than curry sauce. Wouldn’t order again or recommend to anyone.

lovely food and piping hot. thank you

A mixed bag. The fish was lovely...fresh and hot. Chips and peas were tired and nearly cold.. Service was ok and food arrived pretty quickly.

We were looking forward to a fish and chip tea as we’ve been ill for the previous week. The food was hot, the batter on the fish was soggy and chips were dry, for two fish and one chips @ £22 without doubt the most expensive in Westbury, so we expect top quality. We have experienced inconsistencies before, when it’s good it’s great, when it’s poor we don’t comeback again for a while.

Hi the Fish was very small and thin rest was fine

Well, quite disappointed. Used to be lush in the beginning, but gone down hill a lot. Soggy batter. 😔 Staff were lovely, but can't eat them !!

the chips was nice but the pie was hard on top short crust was over cooked and too. crumblely

Absolutely amazing service, staff was incredibly welcoming and kind as soon as I walked through the door. I will most definitely be coming back. Me favourite fish and chips shop!!

Smallest portion of chips I have seen at any chip shop and not cheap.Had to wait over 10 minutes. Shame because the chips were nice.

They do not now how to count ordered three fish only got two this is the second time they’ve done this

Fantastic takeaway! My little one who doesn’t normally like fish finished mine and said she wanted more after finishing her own kids chicken nugget meal. Very fresh!

are you kidding? my food isn't delivered and just eat has decided not to refund me at the moment so thanks for that! not ordering again and hopefully people will see this and go somewhere else what a joke!

Always seems a little cold when it gets here, and the packaging is falling to pieces

Luke warm even after a short distance and chips were warmed up from lunchtime in my opinion and fish although tasty was not crispy enough with soggy bottom.

The food was good the staff are really kind and it cheap compared to other fish and chip shops. I recommend to anyone who loves fish

Excellent food. Friendly delivery

Nice enough for the money. Cooked to order so can be a little wait. Doesn't seem to be massively busy at any particular time.

Harlees has really hit rock bottom, been a frequent visitor to this restraint in Westbury, it seem to have been run by different management. It wasn't a pleasant experience ai all, don't get me wrong the was pleasant but it lost its way, The food was not nice at all ??

I had a chicken burger that the bun had soaked up so much oil it was inedible. Also I had onion rings that were swimming in grease. Over all not the usual quality from Harlees.

The staff are generally very good but are constrained by the managements dictat of cashless and e commerce . 1. Took my grandson on impulse for a treat of fish and chips . Refused . " cash only ". Walked home empty handed. 2 . Second occasion had to "plan" a visit to the restaurant by checking " on line" when they would be open . Web site merely shows opening times of the shop. Undeterred we walked down " contactless card in hand ". Shop open, restaurant not. OK , I'll order the fish n chip meals now , use contactless and have them delivered to my address later to avoid my buying them , walking home with cold fish n chips. No can't do that , must order by App. But I'm here , I'll pay you I have nt got the App- why not take my order and my money ? E commerce for fish and chips ? This will only give you data for the customers you have. Not those you'll never have !!!

Wank service overall. can’t pick up the phone, portions are small and god awful for money. Manager at the counter is outright rude and lies. Poor employees look fed up with it aswell. Wouldn’t go near it with a barge pole if I were you.

The fish and chips were perfectly cooked as usual and the staff were pleasant and efficient. I would recommend this restaurant to anyone.

Another lovely meal at Harlees Westbury. Great service and lovely food. What more could anyone ask.

We just have a take away now and again but it is always very nice.

Delicious food great customer service, friendly and helpful.

Food was 45 minutes late and the order was wrong, I received NO fish and 2 portions of chips, unacceptable and I need to have a refund.

the quality was poor especially as fish came broken an damaged in the box when it arrived

i have had 2 meals in this shop it was outstanding food

Oh dear..... Despite the prompt delivery by a lovely member of staff the food was shocking! Chicken & Mushroom Pie was shockingly absent of chicken! One tiny cube of chicken and one slice of mushroom found drowned in an ounce or so of sauce, surrounded by Pastry Pastry only. Proof in photo attached. Lesson learned - Best spend £9.55 elsewhere.

Order received without a portion of chips, no way to contact the company other than email. Awful way to run a business. Will update if they respond. No response via email, but chips delivered. Increased to a 3 as no way to contact via phone.

Lovely food and so pleased it was early

I have used Harlees a few times now and generally it’s pretty good apart from the chips, sometimes they can be great others are like they have been hanging around for a while. But we ordered a home delivery last night and was absolutely disgusted with the piece of fish that we were given! Just wish I took a picture but it was regular size but no way was that a regular size more like small… then to top it off it was ALL BATTER and hardly any fish in it and what there was you could have fitted in 2 eggcups definitely not worth the almost £10 price! If I had been sat in the restaurant I would have sent this back.

Previous orders have been great - tonight’s fish order wasn’t upto the usual

Nice Cheesy chips, and nice staff.

Excellent food and service from the restaurant! Delicious!. Everyone was impressed with the quality,service, and how clean everything was.

Excellent food! And excellent service from the restaurant. Everyone was very impressed with the quality and how clean everything was.

I was in the area today for the White Horse on the hill and stopped for some food in Westbury. Sam was working when we entered and still greeted us. We had two main meals in the restaurant part and it was lovely. Sam was very friendly, working on his own, and we were still served very quickly.

It s ok That s the best thing I can say about it Fish is good Chips are “typical chippy chips” which isn’t a compliment Service is ok Prices are premium Expected more

The fish was nice but again the chips were disgusting, this is not the first time we have thrown the chips, they are inedible, mostly all bad ones that you don’t want to eat, actually cant eat, very big let down, we won’t be using them again. Im surprised the company has done nothing about these constant complaints, lack of care. They will end up having no customers if they carry on this way. Very disappointing.

Great burgers , and pretty tasty fries

Epic fail Always an issue with every order and no recourse. Overpriced especially with all the mistakes.

This was the second online order for delivery of a family supper when visiting relatives. The local folks thought our first order back in November was probably a blip, but the repeat of an almost identical experience means that for us, never again! We had a mixture of meals including cod, haddock, plaice, scampi, battered sausage and portions of chips, together with portions of tartar sauce. The chips were not great, but just about OK. The various fish and sausage however all had soggy, greasy batter and was not pleasant to eat. On both this and the previous order, the tartar sauce wasn’t delivered (total value £3). We’re in our 60s and being typical Brits, have sampled enough fish and chips in our lifetime to be able to make a comparison and give a reasonably informed opinion. This was poor and not something we want to repeat. It's also not cheap, which amplifies the feeling of having been ripped off in more ways than one!

5 star fish and chips westbury is privileged to have this shop in westbury so support your local chip shop !!

Absolutely disgusting,picture sent to just eat and harlees. How they have the nerve to send cold burnt greasy food.

Easy to order, lovely food and great delivery options

Really friendly chaps when we went in with a large order, food was a step above the usual standard for fish and chips!

The chips were hard and more thsn half were inedible. There was only one pineapple fritter but there should have been two.

The fish cake was horrible and cold as was the chips The fish tasted like it gone off and the musy peas had a horrible taste

Portion sizes aren’t great but food quality is good

Never order food from this place, they will take you money and not deliver the food. If I could give them less than 1 star I would as it was an expensive meal!

Took my money but never delivered the food! Do not order from this place unless you want to go hungry! Now got the hassle of trying to get a refund from Just Eat - wasn’t cheap either! Sadly I am unable to give them less than 1 star but, if I could I would!

Food never showed up! ETA for the food arriving was after the restaurant had shut (8:30pm) so was unable to phone them when it didn’t show within the time! Do not order from this restaurant unless you want to go hungry!

Ordered 2 fish and one chips and got the reverse order. Ordered on Just eat through Google Maps so no recourse and no number to call them on Update: they kindly delivered some treats and a lovely written note, thanks guys

Went to get food on Saturday evening, staff were too busy having banter to concentrate on what they were doing, It was annoying to listen to whilst having the long wait for food and then due to the lack of concentration, I was offered the wrong order and then when I got home my order was incorrect any way, I could not be bothered to return to the shop so some of the food went uneaten, we must have had the end of the Chips available at the time because they contained more small crisp bits than chips. Very disappointing compared to past experiences that were lovely.

The food was good apart from the chicken burger I asked for it with just cheese but it was delivered with mayo and lettuce on it, I tried ringing the resturant 3 times no answer then I left a message didn’t hear nothing back

Burger was disappointing, asked for no sauce but it came covered in it and no lettuce. Even after wiping off as much sauce as possible, couldn’t taste the cheese and the burger was bland.

While their food is good, its VERY expensive. Way more than you'd expect to pay for fish and chips especially as there's a much more reasonable chippy just a little further up the road

I can’t put any positive comments. The order arrived cold without the fish ! I’m hoping I will be refunded . Very disappointed!

Good food, arrived on time and delivery driver was lovely. Thank you!

Good food and best customer service 😀

Chips when served were not very hot & were dry

Cold hard chips, awful quality and overpriced food ending up in the bin. In the past was always amazing and such a treat. Last time we will order.....what has happened to you Harlees

Absolutley awful ..cold food ..part of the order missing ..possibly the worse chips i have ever been served ...food went in the bin ..disgusting over priced ..avoid Harlees Westbury at all cost ..

All the food was cold Half the chips were black made with bad potatoes Curry sauce was microwave within an inch of its life Very bad meal all round worst £40+ every spent

Fish was warm , chips were cold dry an horrible complete waste.

Waiting nearly 30 mins after ordering after being told 5-10. Ordered regular chips and honestly not enough to feed one person 4 meals £35 and potions are tiny. Not good

One of the fish wasn’t included nor was tartare sauce. Regular chips was quite small. The piece of fish we did get was nice though.

Would never ever order again rude and terrible service. Horrible food. Over priced too

Didn’t receive all of the order, even though it was 20 mins before it closed phoned on many occasions and no answer.

Ordered cheese burger get no cheese chicken burger bun hard as nails cheesy chips greasy crazy prices for portion size only good thing about the order was the can of tango.

They didn't deliver the whole order so they had to go back. They gave me a bit extra as an apology, which is fair enough. However the food quality has gone down hill sadly. My chicken burger was like something out of a school canteen.

Very fast delivery and good food.

The quality has gone down & price gone up! Just ordered 2 x regular cod & chips & a curry sauce which came to £32 inc delivery & service charge. I wouldn’t have minded paying that if it was good but we each had approx 10 very dried up chips & a piece of fish covered in soggy batter. Much better fish & chips elsewhere in Westbury for less money

Staying in local B&B and after a long day needed somewhere to eat. Popped into town and came across this place. The fish and chips were freshly prepared for us, so they came out nice and hot. Really enjoyed them. The waitress was very friendly and helpful. Would definitely recommend it. Thank you

The food was not particularly warm. The fish was good, but most of the chips were grey and obviously not cut from very fresh potatoes. I asked for salt and vinegar but didn't get either. I shall think twice about ordering from Harlees in future.

Didn't even get to order today, the staff took orders for 2 people in front of me then walked off and were talking in the back. I managed to get their attention after a few minutes, to be told "I'll be there soon". I only wanted to portion of chips, not sure why they wouldn't take my order when they took the others, there was no-one else in the queue. Very poor service, staff came across as completely disinterested.

The best fish and chips in Westbury! Order online and collect within 10 minutes. The staff are all very pleasant and friendly too!

Updated Oct 2023 - This is what a regular cod £7.95 buys you at Harley’s Westbury it weighed 1.39 grams with the batter on. We ordered another regular cod and it weighed 2.25grams - no quality control. I keep thinking they will improve sadly they don’t. Jan 2023 ordered misses an order item out each time we go - last time we waste our money

Usually order once a week , today was very poor quality , hardly any chips for 3.80 per portion and seriously over cooked !

Fantastic, friendly staff. They ran out of takeaway cups for coffees but were so kind to let us take the porcelain cups as were on our way back to the train station.

Small portions, no salt and vinegar when asked for, lumpy cold curry sauce and cold chips

We had visited previously and been very happy. Even more so when we northerners asked if they did scraps and the answer was yes! Only downside that time was they didn't do gravy (but I know this is a northern thing haha) However we visited again tonight very much looking forward to what was lovely fish and chips on our last visit almost on a par with what we would get at the seaside back hom. So naturally we was impressed. Get home however this time to a huge chunk of all 4 meals having bad black chips!!!! And I don't mean a few I mean like half of each portion ! The fish was nothing like last time, we had fluffy crispy beautiful battered fish and this time it was aweful horrible soggy batter. Granted the fish inside was lovely and flakey and white. They happily gave us a bag of scraps! Brilliant we thought only to discover it was disgusting black greasy bits off the bottom of the friers not fresh bits of batter that come off when your frying the fish...... looked like what you throw out when u clean the oil in a chip pan definitely not what you would give a customer to eat!!!! Considering we thought this would be our go to chippy down here we are very reluctant to come back!

We had visited previously and been very happy. Even more so when we northerners asked if they did scraps and the answer was yes! Only downside that time was they didn't do gravy (but I know this is a northern thing haha) However we visited again tonight very much looking forward to what was lovely fish and chips on our last visit almost on a par with what we would get at the seaside back hom. So naturally we was impressed. Get home however this time to a huge chunk of all 4 meals having bad black chips!!!! And I don't mean a few I mean like half of each portion ! The fish was nothing like last time, we had fluffy crispy beautiful battered fish and this time it was aweful horrible soggy batter. Granted the fish inside was lovely and flakey and white. They happily gave us a bag of scraps! Brilliant we thought only to discover it was disgusting black greasy bits off the bottom of the friers not fresh bits of batter that come off when your frying the fish...... looked like what you throw out when u clean the oil in a chip pan definitely not what you would give a customer to eat!!!! Considering we thought this would be our go to chippy down here we are very reluctant to come back!

A few of the items were missing, chips, onion rings and a drink, very disappointing and this is not the first time that items have been missing, the food was also nearly cold that did arrive, we have just about had enough of the low quality of service.

Very good quality cod and chips, cooked to order, but was worth the wait.

First visit and was bluntly told chips only at moment no idea how long for anything else glass panels in fryer display cabinet looked as tho not been cleaned covered in old grease marks. Not impressed with service doubt will ever try again

Myself and my partner fancied fish and chips and was told to go to Harlees westbury. After spending £20, we received a portion of chips that wouldn’t even be considered the size of a child’s portion and curry sauce which was extremely watery. the fish and chips was nice but you would expect a better portion for £20!

So good. I can’t have the fish because of the soya flour so I tried the chicken pieces n they are the best I’ve ever had, chips much better today but shame they aren’t homemade. Really good curry sauce.