Subway in Liverpool

Lovely atmosphere and lovely staff

I was served by a male staff member (long hair). Extremely rude and not polite. Could not even put the meal in a bag - just shoved it on the table. Won’t be returning.

Had a butty off Jonny today wow what a difference it makes when a better staff member makes your food 10/10 unreal scran

I thought they had discounts for UOL students but they said they don’t have. Plus, the food is not good.

Such poor quality of food and service. Ordered through the app, went back with friends to politely ask them to add a little more filling and everything that was left out but was met with such rude customer service. The guy behind the counter was outright lying to us saying that subways policy was one scoop of meat for a footlong (it’s really not) and was being incredibly passive aggressive and rude. I have never complained or left a review before but was so completely shocked.

Ordered a footlong chicken tikka footlong but when i opened the sub there was hardly any chicken. I went back to politely ask about this but was met by rude customer service who claimed the sub was normal. He admitted to only adding one scoop yet refused to do anything

Customer service abysmal. Moody lad with a pony tail and acne slamming toppings on my sandwich when i asked “are you okay” he just smiled and stopped. Unless this is slavery no one is forcing him to work I hope. Plus a footlong tuna and cheese has 4 scoops of tuna not 3! Stop cutting costs

Was served today by a lady called mandy she was very polite very good at her job very satisfied with my service will definitely be coming back again

Great service from Mandy, really speedy and great customer service! Thanks so much :)

Excellent service from start to finish, food Excellent, a lady called Mandy served me, food delicious 😋 thank you

I was served by a lovely lady called mandy. Her service was excellent and beautiful. Thank you so much Mandy.

Ver nice food and good customer service

Jonny made an amazing sandwich and he is very friendly.

Good staff good costumer service

Great place with great costumer service

Students-ville, that said always a fine queue. I requested staff to change their gloves, not a problem, no scene made

Great food, great staff, quick and easy.

Really good service, shop is clean & tidy too

Georgia had good service today.

Had a really lovely experience at this Subway today! It's the best one on campus and the staff is always really nice! The food is always up to par and delicious as well!

Delay in service however Mandy was really apologetic and was really pleasant,definitely recommend to grab a bite to eat - makes atmosphere pleasant to eat in

Nice and friendly and efficient service 👍

Food is delicious johnny and his team are brilliant and polite always a polite smile

Thank you Anya xx Lovely salad and beautifully prepared.

my experience in this place was very pleasant, friendly staff

Lovely friendly staff, great fresh salad, happy customer.

Everything in the store was amazing

Lovely service from Mandy and Connor!

Mandy was great! Friendly service, excellent sandwich

Great spot! Mandy was very helpful and super friendly!!

Mandy was amazing, really helpful!

Mandy was excellent fast efficient friendly

Many was exceptionally pleasant, quick service.

Flawless service for the past 8 years

Excellent customer service from Jess on Saturday 🥰

Mandy was lovely. She complemented me and gave excellent service.

put jalapeno instead of pickles

Great food, My server Anya was very helpful as gave me all the veggies 💚

It was a really nice sandwich and service!!! Lara was a delight. She helped me with my order as id never been to subway before and it was delicious.

Lara’s service was great and very nice she was very careful and considerate

Service was lovely, Staff member Anya was so kind and helpful :)

Anya served me she was very helpful and kind

I had a really enjoyable experience with this subway. My server, Lara, was really accommodating for my allergies and preferences, recommending a delicious sandwich to me. I sat in and the environment was nice and hospitable.

great staff, great speed , food was great! what else can i say?

Workers were great during the rush, and very friendly , would go again.

Didn’t know what to try decided to try something new but was not sure as to what to order Verry nice employee named Jess help me a lot by talking through options and sandwich toppings and taking time out of her day to do it Verry happy with my order

Great customer service and food

Brilliant staff, brilliant service, a place I can feel safe and welcome

All staff in here are pleasant and very helpful. Quick and efficient even when it’s busy. Mandy and Jess are a great addition to the team

One staff member working on a busy day, St Patrick's day, waited in the queue for over 10 minutes and ended up leaving to go elsewhere and get served more quickly, avoid Subway on Hardman Street

Went in the morning. Got greeted by two guys who were extremely social and for sure made it feel really welcome with the nice chit chat. Came back second time.

Cold sides, inedible, and no dip I ordered

The food I ordered was toasted warm stake and they bring for me cold wrong sandwich with different option I well never trust them again

Food was stone cold and soggy im disspointed. My son never ate his neither because that too was cold.

the bag was open and an item was missing, like come on guys , I work in a food place too and u don't do mistakes with two items.... like seriously???

Order was missing one of the drinks, very disappointed. Also, both subs weren’t cut and subs were all over the place. Very messy. But tasted good

very nice good efficient service

The quality of this Subway really seems to be dependent on the staff who’re working there, during this time I went I enjoyed the service but agree with other comments that it can be hectic and lacks efficiency. The meal was nice and I was happy with the taste, never will be the price. It’s a subway, fast food chain that does meet the requirements to be apart of that food chain, you won’t find anything shocking here.

they used the same knife to cut raw meat and the bread had to ask them to wash it before using it on my sandwich - cross contamination. and slow service

Girl on close 8/1 was boss. Friendly helpful and her customer service stood out more than any subway employee I ever met in any store. Hope she having a gooden

food is okay but this subway is seriously understaffed. only 1 person in to do everything is not okay. have at least 2 people come on, if there’s a queue of like 5 people you’ll be waiting ages

Extremely disgusting taste. Soggy bread?! And forget my ketchup

It was cold. Didn’t get my buttys just got muffins. Items missing

costed £40 for 2 foot long meals and they weren’t toasted actually they where freezing cold and get didn’t even but sauce or salad on one of the subs absolute joke

Took ages for a driver to accept the order. Items are meant to be cooked when a driver is assigned… food was freezing and stale. Also orders a berry’s oasis and got an orange oasis. Not happy at all…

We have not received our delivery. Driver went to wrong address. He rang us and we told him the correct address. He went elsewhere away from the address. We contacted him and he said that he had been to the our address and no-one was in. Nobody knock

didn’t put jalapeños on my nachos so they were rubbish

Worst place I’ve ever eat food was freezing and everything was wrong

Didn’t follow delivery instructions and was waiting at another address with my food

Part of order is missing, had to request refund for that from just eat.

Staff couldn’t figure out who’s sandwich was who’s and took 35 minutes to get orders ready

Absolutely awful service, spent £26 and when I arrived to collect my order was told it didn’t exist. Then after one look at the just eat machine was told it was there. I will never order from there again and will be talking to Just Eat and Subway’s head office about the conduct of the manager and the staff.

the sub was nice but they forgot my drink and I couldn't get a refund on the app

It was busy which I can’t fault because it happens and I went in at lunch but the set up of the service was terrible. My food was also cold and falling apart.

Orderd a foot long, only got a 6 inch

Food was all wrong, requested refund !

I frequent this establishment. It's my favourite Subway on the planet. The team here are amazing. They recognise me and can prepare my sub without me saying a word, ciaron is absolutely fantastic he is so quirky and is a credit to the company If you're not sure what sub to go for, I highly recommend the Notorious BMT (no tomatos because tomatos are a dead ingredient) the chipotle sauce is like crack to me. Keep up the great work guys 😁🤙🏽

Going to be honest, of the many times I’ve visited Subway to be served excellent food, I was not expecting a sub with out of date cucumber. I thought something was wrong the moment I took a bite, an almost tingly aspect to it rather. Checked the cucumber itself only to find what I would best describe as yuck.

Sent the wrong bread for 2 footlongs and they ended up in the bin because the kids wouldn’t eat them so disappointed

Ordered online, sent the wrong items and the chicken in my sub was clearly out of date.

I've ordered about 5 times the last 3 they just can't get my order correct missing stuff or serving the wrong item

absolutely awful. totally wrong food delivered, girlfriend who has an eating disorder couldn't eat any of her sandwich because despite SPECIFIYING NOWHERE that she wanted it toasted it came toasted. this combined with my crisps being wrong and the requested Doritos with salsa and cheese being simply replaced with two bags of normal Doritos with no indication shocks and appeals me. if they are missing small things like this, what else are they missing?

Exactly as ordered. really good thank you! 😊

Food was all messy and cold cheese wasn’t melts and no of the ingredients that I ask for was on the sandwiches both of them

the food was cold and soggy and barley edible by the time it arrived definitely not worth a penny i spent on it !

the food was never delivered despite the order being accepted and no refund has been issued

I got a half eaten cookie in my order.

Female staff was super rude only wanted a cookie and got told to wait behind 4 customers because they wanted sandwiches ridiculous service will not be going this subway again And I am a regular customer but not no more

Everything was wrong none of my items were delivered got a completely different order, at least it was warm

Excellent service! ✨ My sub was made up exactly as I had ordered and it was very good 😊 Very fresh and tasty 👍👍👍 Thank you! Only fault would be that chilli heatwave Doritos never come up as an option in the meal deal.

My sandwich had no ham, turkey or cheese on. It was just sauce, pickles and cucumber!! I will never order from there again!

Perfect delivery! Whole order was spot on

Cold, things missing, one sandwich wrong.

Ordered at 17.22!!!!!!!!! Unacceptable

My order wasn’t delivered. I am so disappointed

Delivery changed to delivered yet it’s 20+ minutes later and I’ve not had my food. Absolute disgrace!!!!

Very rude staff, rushed me though there was no one else. Wanted to get some sides and tge staff shrugged me like I was wasting his time.

We received our order and it’s missing cookies and they didn’t even give us the right drinks, we spent £35 on this too

Ordered a Delivery and not a single item was right, not to mention it wasn’t ready until 15 minutes after it should have been.

I had a very unpleasant experience with one of the staff members who was extremely rude and displayed racially discriminatory behavior.