The Liner Hotel in Liverpool

Very clean, staff were extremely helpful

Very good for what I needed worth the money worth to stay would stay there again

Very nice place to visit great facilities and more I've also heard alot about so it's a go to in other words

Reception staff were really lovely and hotel was spot on 👌

Well established hotel in a great location for central Liverpool Very good attentive staff and great quality food which was really good value for money Good to have free parking as well Will definitely use this hotel again

Convenient location next to nice museums, and my room had a coffee machine with complimentary coffee pods!

I'd definitely stay here again. Close to everything and free parking next to it. Staff were really attentive and rooms were clean and tidy. Only fault, there was only 1 lift working and it sometimes took a while to reach our floor.

We went today to the Pacific bar and lounge with our group. The room was lovely, bar staff polite and friendly. Our meal was delicious, hot plates and lovely 3 courses , made with flair and well cooked. The ladies was clean and well appointed. Serving staff were polite and happy to serve. Altogether a perfect back drop for our group luncheon, and to crown it all Liverpool won the cup !!! I stayed here 62 years ago as a newly wed, it was the Lord Nelson hotel and it has drastically improved. I'd never even been in an hotel before and my everlasting impression of it was a black handprint on the wall !!

I booked my room for the railway station some steps walking.. My room was hot and thanks to the brillant customer care service of Carrie i got upgrade to a nice quiet room for my stay. Precious smile..feeling at home! Definetely will come back..

Great location near the train station and city center. Lots of parking around and cheap accommodation. Restaurant and bar available. Drinks available 24/7 at the reception.

Excellent service, conditions and environment

fantastic clean and all the stuff professional beautiful place to be in I would be there again thank you

Had a lovely afternoon celebrating my birthday on the 27th Feb. We had a lovely afternoon tea that was just gorgeous with prosecco. The food was lovely and the restaurant was just lovely. We where really looked after by the manager Daniel and his lovely team and will deffo visit again. They offer a great deal for theatre and Sunday lunches. Well worth a visit.

Wow what an amazing place to stay :) staff were fab & couldn’t do enough for you! The rooms where spotless-which is something I really am happy about. The location is so close to everything which was perfect for us! I will definitely be staying again.

Had a great stay evey thing was up to standard

Excellent stay at The Liner Hotel! Great location, friendly staff, clean rooms, and a delicious breakfast. Highly recommend!

Very nice hotel, good daily cleaning of the rooms.

Overall pleasant stay at this hotel. Location was very convenient, just a short walk from Lime street station. Hotel itself is a bit dated but I guess it’s somewhat less obvious with the nautical theme. My main issue was that my room smelled quite stuffy. Super good deal too.

Excellent location. Food very good

Found this hotel, close to lime street station, we went to the Empire Theatre,this hotel is literally around the corner ,so ideally placed ,the staff were friendly, nice entrance, didn't make use of the pub & restaurant but it looked lovely, room was clean ,got a fridge ,bath ,shower everything you need ,tea & coffee etc ,you can't underestimate how ideal this hotel is ,will definitely be back

Stayed here for 2 night's and this was an amazing hotel definitely recommended and will definitely be here again soon

Decent, clean rooms. Professional helpful staff. Breakfast was good with plenty of choice. Located 2 minutes walk from liverpool lime street station, up a hill though if have mobility issues but not far

I want to thank Daisy on reception for being such a kind and friendly member of staff. She really went the extra mile for my husband and I stay for our anniversary. So thankyou so much. Beautiful hotel stay, perfect for what we where in Liverpool for and it will be on our list for future stays!!

Nice hotel with a ship theme, good location in centre with free parking

Hotel looked neat and clean, good beds and good location

Booked into the liner after seeing other positive reviews on the internet. A great location a stones through from Liverpool lime street train station. Reception area, very clean and tidy with friendly staff. We arrived early so were able to drop our bags off in a secure store, where we then went out for a look around. Excellent, efficient check-in. We had an upgraded room with a separate lounge area, with sofa and another TV. Sofa would provide another bed if needed. Room was super clean, nice decoration and comfy. Great bathroom with powerful shower. Would certainly revisit

I just wanted to know where it was,, I found it !!!!

Came over for the game, hotel was clean and did the job for which it was required. Upon check out i asked for change to get water and the lady informed me we dont accept Irish money( foregin currrency) i told her its British Currency she said i have never seen it before. Could i suggest educating your staff and dont insult your fellow British Citizens.

We've stayed here a few times and found it's a great hotel and prices are reasonable, breakfast was really nice and have a good selection, would definitely recommend the Liner and we look forward to our next stay ☺️

Stayed here the week before Christmas. I was visiting for a hospital appointment and was placed here by the NHS. The staff were lovely and even looked after our bags after checkout while I was at the hospital having an operation. After my operation the allowed me to wait in reception until my train arrived. They were kind enough to make me and my mother a cup of tea and offered us a box of chocolates while we waited. We were very grateful 😊 hope all staff had a lovely Christmas.

Stayed on the 3rd December 2024, great service food was great, will stay again.

Thank you for your warm welcome

Magnificent, very nice hotel, I recommend

Beautiful superb hotel seen impeccable welcome to redo

Food was excellent but service was very slow and it wasn't too busy

Regulars here especially on new years eve with it being my wife's birthday. We've been coming here for around 8 years now & had our wedding anniversary in the executive suite earlier in the year. Past new years eve events have always been excellent. If you've not visited/stayed before I'd highly recommended the liner. We've seen the ragdoll jersey boys perform twice on new years eve & there amazing & we hope to see them again one day. For the 3rd new years eve running it's been a las vegas night with talented singers nathan & marcus & a disco & amazing showgirls. On this occasion with no real money involved they had a casino with fake chips with the winner getting a bottle of champagne at the end. A cocktail or glass of champagne on arrival in the function suite followed by a delicious 3 course meal then live entertainment followed by a disco for the last hour following a Champagne countdown to the new year. Happy New year all.

Excellent service, very neat and tidy, friendly staffs.

Great location staff are friendly and the rooms are nice and clean and I would stay here again

Hotel & Room very good. Food a bit of a miss, staff very helpful

Haven’t been here but received a random message on Telegram asking me to leave a 5 star review. Grace if you see this you know who you are thank you for helping me call out this place lol

I would defo recommend with this hotel, quality stay, rooms refreshed and cleaned, and also cant forget about amazing service!

Really enjoyed my visit too my home city Check in was so easy and friendly Daisy on reception is a absolute credit to hotel so friendly yet professional Rooms nice size and breakfast enjoyable and well situated for centre and Christmas 🎄 market 🎄🎄 Thanks

Booking in and room very good.Location is close to city centre.Breakfast ok for the price. The happy hour on bar drinks confusing,with reception staff giving out different info to the posters.The bar did not have Bacardi available and could not get a bottle as the staff stated manager had gone home.Not good for such hotel and close to Cristmas.

Incredibly good for a three star hotel, very comfortable & incredible location, literally a minute's walk from Liverpool Lime Street Station. I would definitely recommend this hotel.

No heating control in the room. It was freezing at night

Beautiful hotel, lovely, friendly helpful staff. Greated on arrival by a fine gentleman named Peter with a warm smile and warmer nature, the epitome of the type of person a hotel should have on it's front desk. Room was clean, tidy and quiet. Restaurant was very nice with good food served by very professional and friendly staff. Few minutes walk from lime street station and well worth the stay. Thank you to all staff at this hotel. Miss

Amazing hotel ,friendly staff comfortable room , fabulous food from the breakfast to the evening meal . Highly recommend this hotel if you are going to Liverpool.

Excellent hotel, very unique, very clean and well presented, staff were amazing, kind helpful, would 110% recommend

Absolutely fabulous the food nice the experience is so fun and amazing drinks Recommend it

Last minute booking for one night. Peter the receptionist was very welcoming and helpful. Received an upgrad to a quiet room with a street view on the 4th floor rather than overlooking the platform. Great location if arriving to Lime Street rail station and for walking to the major sights of Liverpool. Didn't take advantage of the 20% food and drink discount.

Great hotel , location spot on , lucky to have John on reception who was 1st class , couldn't do enough for me and my family .. has the personality and humour to go with it , the Irish ☘️ charm

Room wasn't ready when I arrived but was soon sorted. Waited in reception - pleasant. Lovely room with large bathroom. Plenty of space. Had breakfast included but also went to the Seven Seas Brasserie for dinner - shepherds pie was very tasty.

Stayed for 1 night, as it was our aniversary , everything was perfect, would highly recccomend

We have stayed at this hotel a number of times while going to football games at Anfield. Location is beside Liner Street train station. Staff are most helpful. We were especially impressed with Peter who works at reception for his assistance and professionalism. Would recommend this hotel. Looking forward to next trip.

Booked pre theatre dinner. Seated and served quickly with our choice of food. Caesar salad and a portion of chips for me and a speedy greens salad for my friend. All extremely tasty and the chips were perfect; creamy in the middle and crisp on the outside.

Ideal for a train lover. My room had a view of all the platforms. And you could enjoy the sound of every announcement starting very early in the morning. The hotel inside was fine. Big fish tanks are cool. Fun theme. The room was ok. Kind of annoying not to have plugs by the beds. Instead 4 usb-a plugs. Which is ok. But most phones are usb-c now - so it’s a bit out of date again. Parking was very convenient and staff were great.

Rooms, sorry, cabins, nice and clean, bathroom a little small but functional. Windows open in room which is good because it keeps the room cooler and bad because I was over the main entrance and even on the 6th floor could hear the boy racers and noisy residents returning from a night out. Staff were polite and helpful. Location is less than 2 minutes from the station, and honestly? A little too far from the waterfront to get away with the name and the theme, but each to their own.

The best experience ever! A special shout-out to Danielle on reception who went above and beyond for us, silly me forgot my bouquet, Danielle jumped into action, she didn't just grab the bouquet from my room, she ran! Yes ran down to St George's to make sure I had my bouquet, from the moment we arrived at the hotel she made us feel like royalty, huge thank you and please enjoy the small token of our appreciation we left for you. Also big shout out to Emily also from reception I apologise for the rudeness you had to endure from my visitor! (I am so embarrassed) You are fabulous and provide an amazing experience,you are fabulous and didn't deserve the treatment you received I am so sorry lovely. Room- we stayed in a pent house suite(603), oh my gosh! It was fabulous. Plenty of space, a comfy sofa, huge bed and the the spa bath was exactly what was needed after our busy 2 days. We will 100% be booking again, possibly for our 1st anniversary 😁. Food- The bar was lovely ,2 for 1 on cocktails, I did have a meal-the bacon cheese burger was delicious , my only negative moment in there was that it took over 1 hour for my burger to arrive, the bar staff were fabulous and did chase us my order a few times so no fault on them. Breakfast- Plenty of choice, I had some fresh melon, mini muffins and some of the cooked breakfast with plenty of lemon water, the food was all fresh and good quality. The carpark is secure and gives you peace of mind while parked in a city centre, we came back late from setting up our event and the gates were chained , but reception radioed for assistance and moments later we gained access to parking. Fabulous spot, beautiful decor We can't wait to come back Thank you

Busy but service wasn't great Food average

Room was very clean and tidy, the bathroom in particular was spotless. Bed was perfectly comfortable and staff helpful. A tad expensive though.

The hotel was out dated and the walls were scuffed. Bathroom was mouldy and the whole place smelt stale and like sweat. carpet was torn and dusty i couldn’t believe it.

Stayed here with work. As others have mentioned the rooms are tired. The wallpaper was peeling and had holes in it. Fittings were coming away from the wall. Although it was relatively clean the worn out nature of the room made it feel dirty. The walls are very thin. The big problem for me was the room was so hot and stuffy even though it wasn't particularly warm outside. The window can only open a crack and there is no aircon. The fan provided was loud and only succeeded in pushing hot air round the room. This all lead to a hot and uncomfortable night. The breakfast was ok. The communal areas seemed nice. The free parking is secure and is a useful addition.

Nice went there for a meal 😋 nephews graduation 👌

Absolutely amazing top hotels in the uk appreciate the love and effort put into their work

Very nice in itself. However: you are close to the train station and hear the announcements there very loudly and almost all night long (despite double windows). Good for one night, but wouldn't want to stay longer.

Didn't stay there, had lunch prior to theatre. Good tasty food, staff attentive and helpful.

Great hotel and really nice staff Excellent night staff

No iron have to go to another floor to iron.. bar not open till 4pm.. fridge in room doesn't work

Great find with free parking. We come to Liverpool a lot to visit our uni student daughter. This has been one of the best value hotels we've found. Added bonus included a great breakfast with quality sausages and bacon. Comfy beds and exceptionally clean. 5 minutes walk into the centre and 8 to Liverpool one.

Great location next to lime Street train station 2 minutes walk in too town centre? Ask for a room facing away from station our you will get sore ears from tannoy calls from train station.

Location brilliant hotel spotless love the food and staff so polite and helpful will definitely be going back

Lovely quiet comfortable room with a great location especially if arriving by train as the hotel is situated next door.

Brilliant place to stay staff are friendly and welcoming we stayed over to go to see a show the bar outside is a great place on a warm spring night

The food is fabulous great place to eat or stay the restaurant staff are amazing many thanks

I was having a hard time changing a booking I made with Expedia, but the hotel management came around and helped with that after some time. Other than that, I loved my stay there. The room was nice and clean. The hotel has a restaurant and a bar. The bar has happy hour and a pool table, and the drinks are amazing.

Stayed here a few times. 5 star s because the house keeper on the 5th floor was fantastic. Helpful, professional and friendly. One of the restaurant waiters was surly.

Superb location only a stones thrown from Lime Street train station and The Academy (O2). Nautical theme with plenty of photos and styling to feel like you are on a ship, such as: calling the floors decks; staff uniforms; names of bar and rooms. Friendly and helpful staff who were more than happy to share knowledge of Liverpool. Room was cosy, didn’t seem to be extraction fan in bathroom but it soon cleared after a shower. Only 1 lift was working so sometimes there was a short wait as only fitted comfortably 4 people. Baggage area to leave bags prior and after check in which was super handy. Good value for money. Good selection of cold and hot breakfast items.

A hotel right next to the main train station and centrally located. My room 314 was clean and in good condition. The English breakfast was completely sufficient to start the day full of energy.

Stayed here for one night and it was a great stay! The hotel was very cool with a ship theme. Breakfast was amazing as well! Only down side is it’s right beside the train station so it can be loud at times but other than that, fantastic hotel, would definitely go back!

Great location, free parking for guests, friendly reception staff. Room was a bit dated but perfectly adequate for the price. Unfortunately I didn't sleep well as I was disturbed by constant noise from the extractor fans on the flat roof outside my window, but I'm a light sleeper and at least I wasn't on the railway station side which would have been a lot worse. Sadly my stay came to an unpleasant end on the morning I checked out. I had gone to bed with the do not disturb sign on the door and the chain across, despite this at 10.52 there was a knock on the door and it was the chambermaid telling me I had to check out at 11am. I said yes, 11am - it's 10.52. Instead of apologizing and saying she would come back at 11, she then tried to barge her way into my room! Persistently and very aggressively. If the chain hadn't been across she would have been in the room with me only partially dressed. I think this is a despicable, disrespectful way to treat guests and complained strongly at reception on my way out, receiving an apology and acknowledgement that it shouldn't have happened. But I'm never going back to the Liner.

A lovely hotel. Exceptionally clean. Very respectable and not full of Scallies. Deff Decent breakfast. Good location. My favourite city hotel.

Excelente atención, habitación amplia y llena de todas las comodidades y servicios de cortesía. Buena ubicación, desde ahí fui caminando a todas partes y además está cerca de la estación de buses y de trenes que conecta con otras ciudades. Tienen servicio de desayuno y además restaurant y bar con happy hour. Los espacios comunes son amplios y hermosamente decorados, dando la impresión de estar en un barco de lujo. Definitivamente volvería a quedarme ahí cuando tenga la posibilidad.

Lovely welcome from Sue on reception. Organised everything for us. Staff and service was amazing. Cannot fault this hotel in anyway. Was perfect and good value.

Great decor in the main areas but dated rooms. The staff were rude when asked for an extension for my CPAP. Great location outside Lime Street Station.

Ok value for money. Walking distance to city centre. A bit worn.

Noisy room, pipes dripping sound all night .

Great hotel in a perfect location