Subway in Swale

Slightly better than McDonald's

Quick, friendly, hit the spot...

Ethan had some of the best customer service we have received, he was so helpful and welcoming and my husband loved his suggestion of sandwich. From Chris and Sarah 👍🏻😃

Probably the best subway I’ve ever eaten, thanks to Ethan..good recommendation from him. Highly recommended you ask for him when going 👏🏽👊🏼

Absolutely useless wasn't allowed to sit in The food was horrible got all the food orders wrong useless 😑 never going here again

Quick and easy, and the staff are so friendly and helpful.

The worst £7 ever spent on a bacon roll!! Not only was it all rubbish streaky cheap bacon it had no taste. Waste of my time and money going in there. The lady working was lovely though.

I always get good customer service from Ethan, he’s good with faces and always remembers my order with nachos. Great sales clerk! I don’t get a long lunch break but thanks to him I always make it back in time hence why I keep going back.

The chap serving was very nice, helpful and patient with us trying to decide what to have. Their vegan options are good but shame they no longer do the vegan meat balls.

Worst subway i have ever had. Partner brought it to work for me and they was the tighest portion of salad, sauce and cheese in my sandwich. He must have shares in the company to try save a couple of pennies. Def will never bother going back to this branch

Fast service and polite staff. The food was hot and exactly what we ordered

Friendly staff good food easy to find and park. Plenty of choices.

No toilet. Costa next door was closed. Shell was closed. I was told “there is a toilet at the other side of the road”…well thats not helpful if you are going north on a busy highway, is it;)??????

Better than London ones (east London) as they have bacon.

Ordered a vegetarian sub was asked if I would like him to change his gloves, which I said yes please, he then proceeded to roll his eyes at me. Not exactly great customer service.

Couldn't toast our rolls so had to have them cold, which we should have been told this before ordering

Stopped in for a sandwich and drink prior to an evening appointment. Really friendly staff member who took great care in preparing my food and making sure it was how I wanted it....hot n tasty and great value. Subway also take the Blue Light Card so excellent discount.... Recommended

Great service, friendly, polite staff and delicious cookies. Would definitely visit again.

Staff swearing wearing dirty clothes

Rip off. Rolls weren't toasted and had no cheese or salad in. Charged for salad boxes we didn't order, and there wasn't even half a box and almost nothing but lettuce in there (only one or two bits of anything else). Totally ripped off!!!

Really lovely staff, food was great ,my order was ready to pick up when I arrived, very happy .

Small branch located at the side of the duel carriageway, limited parking.

Friendly staff, delicious subs.

Great service & friendly staff.

Good food, quick, nice staff. Can't complain

Waited for over an hour and when it finally arrived was missing part of the order

Loved it, good food, nice people

Very nice place and very nice boy's who gives everything from themselves to drive the orders fast. I even left the the store because of my stupid wife who was rude with them. So don't change the food just change the wife is really nice moto

Still getting used to bespoke sandwiches rather than pre-prepared ones ....

Motorway stop off quick bite to eat.fast clean friendly store. Fresh produce value for money

Really good fast service most subways is quite awkward but this one was not. I think his name is matty but he was really nice as well

Was afraid they may not have the Vegan options as a smaller shop. But they did and service was very friendly, great place.

Always amazing. Just a shame that the two people in front of me got their meal for free due to the til not working but i was charged full price 20 seconds later.

Cannot get enough if the freshly made salad bowls and yummy subs. Honestly, go you can't go wrong at a subway.

Had to ask for item to be redone after saw cheese in the lettuce, a piece of cheese then went in a Vegan sandwich, not impressed. (Delicious vegan garlic sauce though)

Good Food friendly staff fast service

It was shut ,and it's just fancy, dear sandwich

Always stopping off here for one of the best roadside subways. Very friendly staff always greeted with a smile.

Can't beat sub salad, fresh, tasty and clean

Friendly and fast. Only a small branch but great food.

If i could give it zero stars i would dont waste your time going here 3 times i have given it the benefit of the doubt 3 each time i go in there's always something missing from the menu on one occasion no coffee at all in the morning but only told me after i ordered a sub salad looked old a ropey so had to give it a miss, today i tried once again i arrive at 8.50 told meatballs will not be going on until 9 then takes a further ten mins to warm up i asked if he could put them on ten mins early il wait but told they dont go on till 9, terrible customer service and always something missing off the menu always.

Very nice and friendly and needs a bit of a clean as the few tables that there was needed cleaning but I just say the staff was so nice and polite and friendly so please go

Spotlessly clean very friendly staff

Great treat to have during my short break in my way to London! Clean, fresh and tasty!

Great subway branch, the staff are really nice and have been for years.

Usual subway menu.Well prepared friendly staff.

Subway is subway. Beware lorries parked in slip road quite dangerous

All as you'd expect at a Subway. Clean enough, service nice, nosh as always - edible and fresh. All OK. A bit busy, but no hassles and a bit above average I reckon.

Very friendly staff but no chicken and no meatballs very disappointed.

No bread, no meatballs. Staff chatting between themselves about their management

Friendly staff, great place for a sub

Nice place, empty, no crowd, nice service, and lack of toilet for customers.

I have given subway 5 stars because i like the food, the best subway i have found so far is the one on the A20

Lived the food but the staff seemed like they could hardly be bothered to be there

Fresh brunch snacks at a resonable price.

Good customer service nice clean store

My bird reckons they were nobs I thout they were ok buy she won't let me give them more then one sorry guys

Hairs in my roll,the staff did offer to replace it, but not a good experience

Pore service, they had no bread no cookies and took half hour to make my food, absolute joke, the person had no hair net loads of piercings and was rude, always got new staff and I come here 3 times a week and now I won't come here again, joke

Lovely, was next door in Costa coffee. 😂🤣😂😊

Great and server looked ok as well lol

Service was poor, The 2 young lads that were working weren’t polite, they were unprofessional and came across pretty arrogant, Slamming our food on the counter with a deep moaning sigh Seriously unimpressed

Fun atmosphere, gave good advice, food fresh and tasty. Many thanks

Usual subway menu. Great 99p selection with generous portions

If u want at least normal service go to Costa next doors. Terribly rude staff. Two ladies... No comments. I was standing with my friend for couple min til came guy to serve for us. Those two was pretending like we are not in shop. 2 points for guy and food.

Poor, not fresh and didn't taste the same as usual. Disappointing. Limited drink and snack options. Staff did their best with what they had.

The women staff are so rude and ignorant and talk about you whilst their behind the counter, they are not professional at all!, will definitely NOT be visiting again!

As always Subway is good food at a great price. Always try the sub of the day. Never disappointed . With subway you always know you will get a fresh sandwich.

The woman is very helpful. The young lads seem less professional. Open on a Sunday. Chicken is reformed.

Food was very nice no problems and the place was very clean

Ordered sandwiches with a drink. Drink machine was faulty as couldn't produce carbonated drinks. On reporting this to Omar on the till he said it was faulty only for Pepsi. Omar didn't seem to understand that the gas cylinder needed replacing and seemed to ignore our requests. Tried other flavours which did not work to which Omar said he couldn't do anything about it. We asked to speak to the manager but we're informed they were not available. We asked to swap for bottled drinks to which Omar again ignored our requests eventually stating that it would be stealing if we took bottled drinks. When I informed Omar that not being supplied drinks wasnt good enough he found it very funny and started making comments to others. A female worker also said we could either get a 10p refund or buy bottled drinks for an extra 20p to which I refused and she then said that the drinks machine could be fixed but it would take some time (proving Omar to be either incorrect or poor at customer service). The only person who came out with any credit in this is Luke who listened to the issue and went out of his way to fix the problem with the machine which he eventually did. As regular customers we do not expect to be ignored or laughed at.

Went into subway to grab some food for my kids on the way home from a day at the seaside and they had no bread! Still open, but no bread!

Worst subway in town. Horrible , service slow and unprofessional . The subway was so disappointing never again

Probé el metro fuera la semana pasada y puedo decir como en el almuerzo, no puede ser mejor. Yo tenía algunos amigos en el coche de camino de vuelta a casa cuando decidimos parar y conseguir un bocado. Y como un gran servicio. excelente comida normal.

Excellent service breakfast mega melt is the business very clean and tidy and friendly staff

My daughter loves a subway. Service okay and very busy here too.

Shocking service and they only had brown oat bread. 45 minute wait.... For all other types. Shocking considering it's a sandwich place.... 3 boys totally useless and need customer service training.

Shocking service and they only had brown oat bread. 45 minute wait.... For all other types. Shocking considering it's a sandwich place.... 3 boys totally useless and need customer service training.

Breakfast stop for return journey back up North. Breakfast deal great value for money however, variety of drink should be offered because not everyone drinks coffee.

Ayer tuve el disgusto de visitar Metro Thanet Camino, tienda y Faversham era servida por Brandon. Nunca he encontrado una persona hostil que trabajan en el sector de la hospitalidad. Él y los otros miembros del personal parecía sólo interesado en una tarjeta bancaria que discutían y parecía como si simplemente un inconveniente para su día de trabajo. Pedí un mega liberar oferta de desayuno (2,60 libras), ampliado a un pie largo (+ 1.30 libras esterlinas según la lista de precios) y me cobraron 4,20 libras. Obviamente que desafiaron esta como que no me gusta es cuando alguien intenta tener uno más en mí. Me informaron que Brandon era 4,20 libras, y eso fue lo que él siempre se cobra. Yo le mostró la tabla de precio e incluso le ayudó a hacer las sumas de añadir 2,60 libras a 1.30 libras esterlinas, pero afirmó que aún era £4.20. De nuevo me dijo que era de £4.90, y él no podía preocuparse menos, de nuevo indicando 4,20 libras era el precio. Le pregunté si me cobrarían el precio anunciado Al que dijo, sin él no podía ya que es lo que él había hecho a través de los 1830 y no podía cambiar. Me sugirió que presione menos 30 p, pero él se negó. El tontamente pagamos £4.20 ya que tenía hambre y no desea evidenciar a él pidiendo que sus dedos y los dedos fuera a ayudar con los cálculos claramente complejas que él impugna hasta ahora.La falta de personal, falta de capacidad de escuchar al cliente, falta de compromiso en el trabajo y su uso de su teléfono móvil mientras detrás del mostrador mientras que al mismo tiempo tratando con clientes y manipulación de alimentos después son inaceptables.No iré a este establecimiento y tampoco se mis amigos que estaban conmigo en el tiempo

Had a lovely lunch here never been to a subway before but will definitely go again, it was busy but service was quick