Based on 418 opinions finded in 4 websites
Based on 418 opinions finded in 4 websites
Opinions
ordered cheese filly steak which didn't have cheese onions and sauce and pepper the bread wasn't toasted rubbish
Julie . 2024-08-10
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Ordered a subway through Just Eat, the order consisted of a foot long sub and a salad. I am entirely unimpressed with how the salad was prepared. I paid over £9 for essentially nothing inside the box. Every time we order, we add a note that your employees do not read. The employees clearly need to be retrained as this is just not acceptable It’s shocking, it looks like you don’t even care about how you prepare the food. It’s a well known fact you eat with your eyes, so the fact it arrived in such an unappealing matter is appalling.
calzino . 2024-08-09
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Delivery driver couldn’t find me, was difficult to understand and rude
Hayley . 2024-07-30
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The driver was really rude, couldn’t find the property and was really rude about it rung me telling me to come out my house and then when I said I was he was demanding I wasn’t then when eventually he found it put his map on his phone up to my face and started telling me it’s wrong so I showed him my door and took my food. Really rude
Lacey . 2024-07-28
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Items missing that shouldn’t have been available on the website. I have a type 1 diabetic daughter who I gave insulin for the items I ordered as I saw the delivery driver arrive, only to open the bag to find items missing. I had given the insulin that of course can not be taken back and this is so dangerous. I spoke to the store who was manned by ONE member of staff who of course couldn’t do much, this isn’t acceptable. When dealing with food, restaurants need to know about type1 diabetes!!
Lucy . 2024-07-22
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would have scored higher on quality but bread was wrong way round. I ordered tuna in white Italian and veggie in honey and oats but they came the other way round. lucky were don't have allergies. other than that great 👍
Shaun . 2024-07-20
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Everything was perfect thank you 🤗
Kayleigh . 2024-07-18
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Sent wrong order on 6 inch could not eat it!
Jamie . 2024-07-13
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Stale bread, will never buy from them again
Susannah Jones . 2024-07-07
MORE AT Google
wasn't that great some order was missing
Emma . 2024-07-06
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Food was good and relatively warm. Did say 30 mins delivery time when ordering however turned up after 70 minutes.
Steve . 2024-07-02
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Great customer service. Demi and Kacey were extremely polite and welcoming. A credit to your team!
L L . 2024-06-22
MORE AT Google
DRINKS ARE MISSING DRIVER DROVE OFF WITH THEM. PHONED JUST EAT ARENT ABLE TO HELP AND RESTUARAUNT GAVE THEM TO DRIVER SO WONT HELP. HAVE BEEN BUMPED
Tod . 2024-06-18
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Absolutely disgusting stone cold food would never ever order from there again. Literally no cheese on a cheese slice… cold hard bread
Lianne . 2024-06-16
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OVER AN HOUR WAIT FOOD TO ARRIVE COLD AND MESSY! NOT GOOD ENOUGH PHONE RESTAURANT TO BE TOLD COURIER HAD THE FOOD FOR 30MINS???? What’s going on
Chloe . 2024-05-31
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Delivery drive just knocked on the door and left food on the doorstep.
Peter . 2024-05-12
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The chicken was so cold I couldn’t eat it! The bread had been toasted but all the roll was broken which made the filling fall out! The free cookie wasn’t sent. Very disappointed
Sasha . 2024-05-05
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didn't get my free double choc cookie
Heather . 2024-05-04
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Sent totally the wrong sub to the one that we had ordered
Gillian . 2024-04-27
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didn't even turn up can't phone anyone absolutely gutted as this was my autistic child's dinner choice and now he's devastated (obviously I have gone and got him one but now I'm £35 down)
Sarah . 2024-04-13
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Didn’t even get the food they delivered it to some other house
Jaiden . 2024-04-03
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Wrong order in one of the sandwiches
James . 2024-04-01
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The delivery guy was extremely lovely.
Hope . 2024-03-30
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Bread was solid, half the fillings were outside of the bread and food turned up 15 minutes late and cold.
Annie . 2024-03-27
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chilli heatwave nachos were just a box of dorittos....no cheese or anything. what a joke 🙄
Daniel . 2024-03-24
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No double chip cookie as promoted and on receipt surprise surprise!
Patricia . 2024-03-18
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Food always cold from subway!!!!! Even cheese bites were cold and sub.
Cameron . 2024-03-12
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Was suppose to get a free cookie with order and wasn't one in the bag?
Rosanne . 2024-03-10
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Foot long slice was only a 6 inch slice and didn't get the chocolate cookies i paid for.
Stephen . 2024-03-03
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Always count on these guys to deliver…!
Cliff . 2024-03-01
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Not happy with a bag charge when there was no plastic bags used. Could take more care with preparation, salad just dumped in sandwich.
Melanie . 2024-02-24
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1000% times better then rowner subway Alver Village thanks 👌
Lily . 2024-02-23
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Food was really nice, however I only received 2 cookies but I ordered 3
Joanna . 2024-02-18
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wrong items were delivered,when I phoned subway to tell them they didn't really want to know and said contact just eat,all I wanted them to do was phone the driver because she had obviously given me someone else's food and someone else will be given mine but the guy on the phone didn't seem interested,not happy at all as usually this restaurant is very good
Jon . 2024-02-04
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Food turned up barely warm after over an hours wait, plus they put the cold drinks in the bag with the food making it wet and cold, did get and extra cookie but not worth the disappointment of £23 of cold food that took ages to be delivered
Mandy . 2024-02-03
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I asked for lettuce in my salad and i had none! whats a salad without lettuce!!!
Danielle . 2024-02-01
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Friendly and highly professional staff. Food is fresh and reasonably price.
Aqib Hafiz . 2024-01-27
MORE AT Google
told me i have a free cookie but didn’t get one
robyn . 2024-01-26
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Missing my main bit of my order not Happy even though receipt is stuck on the bag and says its on it
Rebecca . 2024-01-25
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Terrible. Website says delivered but I never had anything delivered. Didn't even phone to ask where the address was.
Ash . 2024-01-21
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It arrived towards the later time of the 2 delivery times it gave. I feel the restaurant could have been faster with making the food and giving it to the driver
Becky . 2024-01-17
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Food was cold, didn’t get my cookie
Amy . 2024-01-17
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They have mixed the breads up, turkey sub was meant to be hearty Italian and was given the herb bread. Both sandwiches had fallen apart and bread was soggy. There was also no cheese in either of them.
Jessica . 2024-01-01
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Terrible! No cheese in subway not toasted nothing was right! Disgusting really
Matt . 2023-12-31
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I am not a prolific customer of Subway and never from this location which was the only one available to deliver. The white Italian bread was not as I have had before. It certainly wasn’t 6 inches long! It was a horrible, standard, bland piece of bread, with not much ham inside. The hash browns within the sub were cold and tasteless. I used the contents (having hAlso I had missing items. In future if I want a Subway I will order from the one I usually use.
Ann . 2023-12-27
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It was great! Everything was right and soo quick! Thankyou
Megan . 2023-12-05
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waited over an hour, couldn't get through to the restaurant & the food was freezing!
Lindsay . 2023-12-03
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Waited over an hour ! Wasn’t even hungry in the end ! Not happy at all.
Olivia-Leigh . 2023-12-03
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Pigs in blankets were anaemic looking needed to be cooked more.packet of doritoes missing
Stephanie . 2023-12-02
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Didn’t receive the cookie and food was hard and chewy.
Paige . 2023-11-25
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Food is good but I got charged £12.57 for 12 cookies and a large drink when that should be approx. £8
Rosa Fox . 2023-11-19
MORE AT Google
But jalapeno peppers instead of pickles in my order could not eat my food.
Hayley . 2023-11-19
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Got my food over an hour later after I ordered it for ASAP, when it finally for here is was cold and I was missing my drink!
Becky . 2023-11-19
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received 2 6inchs instead of foot lings
Katie . 2023-11-12
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Food hot. Delivery driver was lovely.
Debbie . 2023-11-11
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Food awesome but delivery time was absolutely shocking was 1hr 12 recieved from ordering.seems to be a severe lack of drivers lately in this area
Stephanie . 2023-11-04
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i was overcharged and it arrived far too late. updates were wrong and it was a waste of money and time
daisy . 2023-10-31
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Excellent as always...Great food and fast delivery
Jon . 2023-10-28
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All my food was cold when I come to the door it was also an hour late
Zachary . 2023-10-13
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Second order and really lovely food! Delivery driver really polite and friendly. Best restaurant on just eat!
Mrs . 2023-10-12
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Food was fresh and correct. Nice little note on the cookie bag thanking me for my order which I thought was a nice touch too
Kelle . 2023-10-12
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Lovely and polite delivery - food exactly as it should be.
Trevor . 2023-10-07
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Thank you for the little note and cookie made my day ❤️
Zachary . 2023-10-07
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The order never turned up. Don't order late or you won't get it.
Danny . 2023-10-01
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My food never even came I want a refund and I went to speak to someone about it it kept getting put back over and over again and my doodle never even come I have recite I order at half past 10 and it hasn’t even come and it say delivered
Harry . 2023-10-01
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Was very quick and super hot, thank you so much! The new melt sub is really nice so I’m looking forward to ordering again from you
Richard . 2023-09-27
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waste of money. didn't receive everything u ordered. won't use again.
Tanya . 2023-09-26
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items missing from order not Impressed
Tanya . 2023-09-26
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Great food & thank you for the extra free cookies ☺️
Faye . 2023-09-26
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The chips where hardly cooked. Disgusting.
Bethany . 2023-09-24
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Overpriced for what you get. OK for quick snack
Jim Keevil . 2023-09-15
MORE AT Google
These guys are unreal… awesome service and always delivery to a great standard..!
Cliff . 2023-09-08
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I always have a respect for their staff I always belive everyone working hard for their dailyneeds I hope you all understand the staffs and their hard work behind the shelf
Peter Parker . 2023-09-05
MORE AT Google
Good apart from delivering a breakfast sub rather than the big Bombay that I ordered…
Mike . 2023-09-02
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Great food at a great price and always delivered on time
Jon . 2023-09-02
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didn't put the lettuce i requested
Lily . 2023-08-27
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Just too ages for one roll to be made and delivered
Caitlin . 2023-08-20
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Subway was cold and hardly toasted cheese not melted bread stale feeling where gone cold
Jessica . 2023-08-19
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Great service. Thankyounfor our free cookies
Jessie . 2023-08-14
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Missed out some of the bits in one of the foot longs
Rhyanna . 2023-08-07
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Food was lovely and they kindly popped in an extra cookie and hand written note! Thankyou so much :)
Hannah . 2023-08-04
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Good food, delivery was quick and they added an extra cookie with a little thank you note, was a lovely surprise
Kerry . 2023-07-27
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Absolutely lovely gave me a free cookie however I didn’t order sweetcorn but there was sweetcorn in my sandwich.
Eleanor . 2023-07-25
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A+++++ on all fronts - highly recommended!
Van . 2023-07-25
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Delivered exactly what we ordered and even put in some free cookies with a lovely note attached. Love it. Only downside is the delivery guy had to call up to get directions to where we were which was a bit of an inconvenience to have to stand out side and flag them down, but this is not the fault of the restaurant as it's a Just Eat delivery guy. It just added extra time to the delivery time as I had to try and figure out where they were to direct them to where I was.
Emma . 2023-07-25
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Gluten free 6inch roll actually pleasant to eat, some makes can taste pretty awful, plenty of filling and exactly as ordered. Footlong was great too so I was told. Defo order again.
Penny . 2023-07-21
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Love these guys..! Awesome food and a great service ..! AAA+++
Cliff . 2023-07-19
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Delivery driver was unhappy as she was kept waiting and could not be more appolgetic, food was cold, 1x sandwich was not cooked as requested, and we were missing items off our order
Becky . 2023-07-16
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Firstly food was stone cold. Breakwich sub missing eggs but no mention of this or discount. Missing my crisps, missing my bottled drink.
James . 2023-07-09
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Technically on time but the delivery time was put back several times. No matter, very tasty.
Jan . 2023-07-08
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Asked for my food to be toasted and It wasn't
Connor . 2023-07-06
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Second time today missing items
David . 2023-07-06
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Overcooked and dry hash browns, sandwich came toasted and all the salad - lettuce, tomatoes, cucumber etc - was warm and slimy. Totally disgusting.
Jemma . 2023-07-02
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Missing a bottle of mountain dew
Stephanie . 2023-06-30
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Never had subway before got to say was not disappointed
Julie . 2023-06-25
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No dip delivered with the hash browns and no cookie either. Only half the order received, not good enough!
Andy . 2023-06-18
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Brilliant service with a smile.
Jemma . 2023-06-17
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Subway were amazing- no problem with them whatsoever and thank you to the server who spoke to me on the phone regarding my order she was very helpful. However, the driver had driven almost 45 minutes away from my address (physically driving past my house), he proceeded to return back to the Gosport area and phoned me for a post code which I gave. When he arrived he told me I must have given them the wrong address and that is why he went to the wrong address. I showed him my order on my phone to prove I had given the correct address, he then said it must have been an admin problem from Just Eat; however I’m confused that he drove 20 minutes back to the Gosport area after already driving 40 minutes away before trying to confirm the address, surely if he thought we were that far away he would have stayed there to call so he wouldn’t have to drive back.
chloe . 2023-06-17
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Excellent service all round- A++
Van . 2023-06-14
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Delivery was almost an hour later than the original estimated delivery time. Not the fault of the restaurant, but the fault of drivers not taking up the job. When the food got to me the big breakfast had no eggs (message on the order stated they had no eggs). Got to wonder if because it took nearly an hour for a driver to arrive at the restaurant other orders had the eggs that could have been in mine. There was no substitute given in replace of the eggs, and no partial refund for the missing element in my order that I had paid for.
Emma . 2023-06-13
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