Based on 366 opinions finded in 2 websites
Based on 366 opinions finded in 2 websites
Opinions
Malik is always happy and friendly with good service everytime I come to this location. Best subway I have been to
Tyreece Barrett . 2024-12-09
MORE AT Google
Dirty tables and floor. No one made made any effort to clean anything. Slow service. Some sauces missing. Worse than normal
Visitor . 2024-10-17
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Manager and staff are very friendly and professional . Welcoming and food is reasonably priced and as specified . Good range on menu for all
Navigator42155003031 . 2024-09-21
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Go here every weekend, and every weekend served by the amazing staff that work there. Always extremely kind, speedy and produce top quality food. Highly recommend this place. Props to the staff once again 🙏
Rome H . 2024-09-21
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My daughter has just been served a brick with shriveled burnt ‘cheese’ on in her kids pack, had to throw it in the bin. Also given the wrong sauce in one of the premade sandwiches, if your gonna be so rude when people ask to add or take off salad in the premade sandwiches you can atleast learn how to make them right.
Kirsten Farr . 2024-09-20
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the manger is a great guy lovely food and great customer services
Paige Dixon . 2024-09-20
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The service was a bit slower than usual but the staff were very helpful and friendly
Bexy Downes . 2024-09-13
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Came in during a quiet afternoon, and was served by Mani. He was attentive of my dietary requirements (Gluten intolerance) and ensured that I had a lovely treat. Thank you Mani. :)
Hannah Lupton . 2024-09-12
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Most disgusting sandwich I’ve ever had. Looked and tasted off!! Never again place filthy as well and staff rude! Should be shut down!!
Stacie Hobkinson . 2024-07-28
MORE AT Google
Always the best service here; the manager Mani is the most pleasant and polite professional person. I will always go out of my way to visit this subway!
Shane Daw . 2024-07-27
MORE AT Google
Very nice customer service and all the food seemed fresh can’t knock this subway this time
artiom 021 . 2024-07-20
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Very quiet don’t wonder why see state of the place it not clean at all. Staff member when not serving to busy on he phone
Daniel Phelan . 2024-07-17
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Server was more interested in getting back to his phone, food/sandwich was great, the place itself is old and worn out, needs a good clean and spruce up.
mupet 17 . 2024-07-09
MORE AT Google
Just been fined for five food safety offences including selling food beyond its use by date. Probably somewhere else you could get a sandwich?
Richard Hughes . 2024-07-09
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Tried to charge me £5941 for 2 sandwiches and a tea, don’t think so. Won’t be going back again the sandwiches were disgusting and so was the tea
Lindon Heald . 2024-06-01
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amazing sandwiches very helpful best subway in west yorkshire cookies were amazing
Rory Heath . 2024-05-28
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There was a muslim lady working there yesterday, and she severed me really well i went there for veggie patty or plant based meat and non of that was there in stalk she added potato bites of me in the subway and customised it accordingly it was yum. I really wanna thank her for her coustmer service. If subway has any employee of the day reward please give her. Thanks to that lady for her polite gesture and great coustmer service
samiksha sharma . 2024-05-17
MORE AT Google
Got to say compared with other subway locations I’ve been to this is the best one
CFM PRODUCTIONS . 2024-05-04
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Absolute disgrace. Ordered via just eat. Waited 3 hours!!! Tried calling them several times, no answer. Tried contacting just eat, no help. Received nothing but they then just marked it as delivered!!!! I paid £22 and they did not even process my order let alone deliver any food. On justeat it showed as “order accepted” , never even progressed far as “preparing the order” - 3 hours later, just changed it to delivered! If they couldn’t provide the order for whatever reason, just cancel it! So dishonest. They clearly had no intention of processing my order, hence just leaving it for 3 hours then lying saying it was delivered. Do not bother with this place. I can’t believe they think it’s ok to accept an order, take your money & not actually fulfil the order!!! Trying to get a refund from justeat - but any company that behaves like this is utterly shameful. Appalling behaviour.
Jen . 2024-04-13
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Staff were slow during a lunch rush and sandwiches were cold
Evie Sampson . 2024-04-12
MORE AT Google
Very miserable staff not very helpful
Andrea Eccleston . 2024-03-08
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Arrived Monday 7pm. Closed. Stated open until 11pm.
Christopher Pickles . 2024-03-04
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Worst subway I've been in so far! 2 members of staff were going at one pace...slow!. I had to wait about 15 minutes to pay for a bottle of water
Pauline Buckley . 2024-02-17
MORE AT Google
Nice friendly staff ....good sub....tasty
D. T. . 2024-02-01
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why are you never open the Times you state. I've been several times and your shut 2 hours before your close time. this has happened over a dozen times. and the cleanliness of the store is laughably poor. I would not recommend anybody visit this store.
The Big E . 2024-01-23
MORE AT Google
This is the worst subway I have ever been. I do not know how that place stay in business. There is no customer service....amazing!
william g . 2024-01-22
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Asked for a pizziola got it basically cold then asked for it to be heated again and it was put into the oven closed so came out stale and still not melted as it is supposed to be, no apology just the food back. My sons was stale as well, generally the place had run out of lots of things, place not exactly busy and needed tables cleaning and a good sweep and wipe round but the staff just stood around chatting. A shame for the brand to be let down by poor staff training, supervision and customer service.
Vicky Iveson . 2023-12-16
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I came in like two seconds ago, women was coughing like mad in the back and nearly touched my sandwich without gloves, I asked for turkey breast and ham which the guy mistook for turkey, chicken breast and ham but I didn’t mind, paid the extra and when I’ve sat down to have it, the chicken is literally frozen solid in the middle of my sandwich so now I’m having to pick it all out and not eat it, not great considering I had to pay an extra £2.40 for it in my sandwich?? The entire experience felt unwelcoming as well like I was disrupting their day by coming into the shop
Abi Henderson . 2023-10-19
MORE AT Google
Very nice staff, enjoyed my lunch here
dave kerr . 2023-10-04
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Fantastic service Ibby and Kyle get it right every time. And can even surprisingly make it as good without sauce.
Artex . 2023-09-27
MORE AT Google
The staff are really lovely and helpful despite how busy it was !
Moses Badri . 2023-09-25
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ibrahim and shlolca were very kind and friendly. great service when serving food.
Shanade Jamieson . 2023-09-13
MORE AT Google
Very friendly environment and great food !
Thalia Chadwick . 2023-09-13
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Had an amazing experience. The staff were friendly and the service was quick. The bread and vegetables were fresh. 10/10 would recommend 👍
Maryam Mukhtar . 2023-09-09
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Great service and lovely sandwich, Abraham was very friendly and knew what he was doing✅
lucy dunford . 2023-09-07
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Thank you Ibrahim for amazing service!!:)
Elle Turner . 2023-09-06
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the person making my mum’s sandwich and another customer’s sandwich got the two mixed up, and when told this he went “what’s the difference?” and shrugged. staff seemed incredibly disinterested and were overall quite blunt.
Freyja Brooks . 2023-08-30
MORE AT Google
Horrendous horrendous sandwich. It was like chewing through tar and no spinach, really?
Jasmine Wishart . 2023-06-30
MORE AT Google
Staff was lovely and despite it being busy and only one staff member being on at the time, the sandwich came out great and the great customer service helped a lot! Shout out to Mani!
Joseph Biltcliffe . 2023-05-02
MORE AT Google
Love this place. it depends what time I go for atmosphere
Stephen Halliwell . 2023-04-03
MORE AT Google
Really great food and service - thank you so much to Mani who served me and my mum, will definitely be going again!
aleeha aslam . 2023-03-24
MORE AT Google
Meal and service fine as always but it's the restaurant it's self.not just dark and tired but grubby round till and corners.could be sorted easily
Lee Earnshaw . 2023-03-04
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Tasty. Love a subway. I'm Coeliac and the bread is OK. Not as good as the wheaty stuff but better to than most.
Clive Hardy . 2023-01-12
MORE AT Google
This is more of feedback. I am a huge Subway fan and visit at least once a week (to various locations) today I went to West Gate and wasn't as impressed as usual. I was served by a pretty asain lady who... as subway staff are .. very nice and polite. Now.. I'm not picky but... she cut right through the bread so it couldn't be folded.. never had this before. I asked for tomato on a foot long... I got 3 slices... had I got 6 inch would she have cut a tomato slice in half?? Like I said I'm not picky and don't make a scene. What did annoy was when.. After I had already paid.. she wrapped my sandwich up and simply had to hand it to me... did she?? No... she looked over my shoulder to a just eat (or similar) and asked him what the name was... she then proceeds to get his order... tie it up and hand him his order and receipt before looking at me and handing me mine... oh and no sticker on the wrapping so I had to becarful walking to my car. This is more so management can train her as she was very nice but this would make go to the cathedral park one which is only 5 mins away.
steveyj13 . 2022-05-24
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Small in the station but places to sit. Limited choice but all good. Friendly staff and very clean. Good value for money.
Warby . 2022-04-26
MORE AT TripAdvisor
Nicely prepared salads but quite overpriced for what it actually is.
Isaac . 2022-03-15
MORE AT Google
Service was so slow two staff but no awareness of people waiting...poor customer service. Just not a good experience had to ask to have table wiped... goodness knows how they would cope if really busy.... not the usual subway experience... wouldn't visit this branch again sadly
Sue J . 2022-02-05
MORE AT TripAdvisor
Pros: - Food was okay - Serve time was fast Cons: - Certain salad and meat options are never available in this store - Not very clean or tidy, Windows filthy. Overall Review: Food is okay however some food selections like sweet corn are usually never on. Not very clean nor tidy usually, windows/sides are usually dirty and could do with a deep clean and the restaurant could do better in terms of presentation
Zach . 2022-01-04
MORE AT Google
Really great food and lovely staff
Liam Wheeldon . 2021-08-09
MORE AT Google
Called in today for lunch , staff were very friendly on entry . Staff behind counter were very polite and professional at doing their job . Store was spotlessly clean , would be happy to eat here again 👍
Julie Sutton . 2021-06-27
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Don’t bother even going rude staff and the food must need to be cooked for a hour it takes that long drive through staff being rude and saying it’s cos there busy
Rob M . 2021-05-22
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What's not to love, quick tasty food and often really good deals on through the app when you order ahead.
Alison Davany . 2021-02-13
MORE AT Google
Who doesn't like a nice sandwich
Paul Lumsdon . 2020-03-02
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Very good food at this branch. I would recommend it to anyone who likes good food.
Pal Bjornstom . 2020-02-03
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Great choice of salads, staff really helpful and friendly, good value for money
Stacey Booth . 2020-01-29
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Omds those small bites are literally one bite!!!! I just feel like it's a false advertisement from looking at the poster. Tasty but sizing Way off!!
Olivia . 2020-01-21
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I love subway sandwiches but they are expensive.
Lee . 2019-12-12
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Staff amazing even with drunk customers
Vickie Cotton . 2019-12-06
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Its sandwiches what can I say !
Mamma Bear . 2019-11-15
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It's a subway.. just what you would expect..
nick clay . 2019-11-03
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I need to write a review. So shot extra shot wtf toilets shut staff shot bullocks Bullocks bullocks & mire bullocks
davehJ7288CH . 2019-10-19
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Very nice food and really clean take away
Mr DS HILL . 2019-10-19
MORE AT Google
Nice choice of new breads to pick from best subway I've had in ages
Fiona Bloomfield . 2019-10-14
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Worst sandwich ever, never again
john scarfe . 2019-10-10
MORE AT Google
we stopped here for a bite to eat before we met up with friendswe had a nice meal and drink it was also very clean for a sub-way
babylony . 2019-07-04
MORE AT TripAdvisor
The only reason I stopped here was because my daughter wanted a sandwich! She got a foot long sandwich with chicken, salad and asked for ranch dressing, to be told they dont serve ranch anymore 😮😮 Subway needs to shut down NOW!! 😂😂 she ordered BBQ instead. The cost of the sandwich and small drink was £8.95!! Now I'm not cheap, but nearly £9 for a sandwich?? Anyway, when she opened it, the salad was lettuce and cucumber! As it was a drivethru and we had already left I didnt feel like turning round. Anyway, that will teach me!!
fattypatty31 . 2019-06-30
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I attended this subway over the last three weeks and the girl who's name she wouldn't share, is the rudest, most aggressive, least amount of customer service individual i have ever meet in my life! if you want an argumentative or confrontation then this is the place to go, I will not be visiting again and sad as the owner of this franchise i hope is the opposite and takes my review seriously. I have share with our office of 50+ about this experience.
TheLeedsReviewer . 2019-03-14
MORE AT TripAdvisor
Well will not go in here again 8 and half month pregnant needed toilet as pressure was to much so before I placed order asked to use toilet to be told no not before I order well you customer service skills and attitude stinks so did not order and walked out
Donna S . 2018-12-04
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The lad who served me was rude and had an attitude, the food prep area was dirty and half the veg and food out looked like it was about to go and not to mention bits of onion and lettuce thrown about every where definitely something to put you off your food, when we did get the sandwiches there were no lids for the drinks and when we looked for a table to sit on there was literally no clean tables in the entire restaurant and the floor was an absolute disgrace god knows how we didn't just walk out there and then. Sandwich wasn't so had apart from the dry stale bread. Never ever go here absolutely awful and can't believe it can even call itself a Subway. Terrible.
Ste B . 2018-11-11
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I’ve used scores of Subways over the years and always enjoyed the sandwiches. They were just ok here as well though the cookies we had tasted stale. But I’ve never had such poor service. Totally disinterested. I’ll avoid this franchise in future.
Jeremy W . 2018-07-29
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called in before going to theatre for a bite to eat.Didnt look as if the tables and floor had been cleaned for ages.The young man behind the counter had no good customer skills and when he came to put the rubbish in the bins from one of the tables he picked the chair up and banged it down in disgust that the customers had left the table a mess. What a dump.Food was pathetic as well.
patricia g . 2018-04-20
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Had a foot long steak and cheese melt. The bread was fresh and the sandwich tasty. The was a bit of a queue but the line went down quickly. Will go back next time I in the area.
PeterJ4832 . 2018-03-26
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Really good service and friendly staff. The usual Subway menu. Quite busy during lunchtimes so go early to grab a table.
Jean C . 2018-03-03
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2nd time I've had a subway but 1st one in this one, some what narrow in with a scooter as chairs/tables very close together nice food but could seriously do with a cleaner food left/rubbish on floor and tables which is off putting and unhygienic I think. Could do to be relocated too as it's out of the way as where it is they ain't many shops there anymore just pubs/bars
popsey2116 . 2016-12-09
MORE AT TripAdvisor
Every time I visit this subway for lunch the tables are strewn with litter and tables/chairs all over the place. Not a relaxing place for lunch; go takeaway!
TeamAC13 . 2016-10-13
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The last 2 or 3 times I have been here the service on drive thru has been awful. I genuinely can't understand how it can take so long to make a sandwich! The first time I waited half an hour but was already stuck in driving thru queue and couldn't get out! No apology at all. This time not as busy but still very very slow. Food fine though.
xjemaleadix . 2016-10-08
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I went to subway for the first time and the food was really nice but the service was a bit slow but nice would recommend to anyone
camperlover2016 . 2016-07-03
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Vine aquí antes y el lugar estaba sucio.. comida todo mesas, migas y basura en el suelo. La máquina de bebidas era tan asqueroso, agua con sabor sabía como. Me dieron mi hermano nos Fanta, Sprite y sabía como agua mineral refrescos de botella. Sandwich estaba bien, el personal era muy lento... Necesitan sus juegos aquí
Charlotte R . 2016-05-30
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Always visit here before going to the Pantomime, a tradition which has been going for 11 years, love it.
Christina H . 2016-02-17
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This has become my food place for after a night out. The staff are all very nice but everyone leaves their wrappers everywhere and no one seems to clear it up. You're also not allowed to eat in after a certain time.
haylou89 . 2015-12-21
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La comida estaba bien queso de carne se disuelven en italiano pero nos tomó una edad para ser servido no parece ser suficiente personal que sirve
swift314 . 2015-10-14
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Bien entrar en metro. El lugar era un desastre completo. Mesas de comida despejado y servilletas en el suelo. Me gustaría haber dejado si no tenía hambre. La chica que me sirvió bien. Luego fui a pagar el chico no estaba allí, pero podía aquí él en su teléfono a alguien. ¡Qué lugar mugriento. Necesita mantenimiento solucionando. Ya que sólo había dos clientes. No comer en pero prefiero comida conmigo. Muy decepcionante.
Si T . 2015-09-16
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Este es uno de mis favoritos para visitar el metro! Está bien ubicado y muy espaciosas también me pareció que el personal era muy amable y fácil de llegar a con ellos haciendo bromas acerca de mi tipo extraña combinación de sandwich a veces puede ser un poco sucio y descuidado pero esto es de esperar de cualquier lugar de comida el tiempo rara
Castleford_9 . 2015-07-29
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We visited here after trying to find somewhere suitable for 3 adults and a child (ideally we wanted a chippy, not very healthy but needs must). Food as always in Subway was great, but the eating area was very unclean. Considering there were 2 staff on (and it wasn't busy at all at half 6 on a Friday) they could have given the tables a wipe. Also the toilet was smelly and there was blood in the sink?!?!? Not Great. Sorry!
MichandPaula . 2015-07-27
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Really dirty, and I mean gross. I could understand if the staff were rushed off their feet - but as I sat down reluctantly on the crumb-filled chair, what appeared to be the duty supervisor was rushing around getting ready for a night out. Staff obviously do not have standards and without a committed supervisor/manager to insist they perform the role they are PAID FOR, this will only get worse. Avoid. Also, the public toilet was that bad I asked to use another. Given access to staff toilet - which was EVEN WORSE.Shame 'cos I love Subway!
TillyBean6 . 2015-05-09
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went for a roll, tea and cookie, Monday teatime. Although all the food was fresh, the preparation area and cafe were grubby also the drinks area where you add sugar and milk was really bad . When asked to replenish milk the assistant was not pleasant and I felt as though I was asking too much. The floor and tables did look grim, but as I say the food WAS good!
misshartley . 2015-04-14
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Brilliant, staff is nice and helpful, always served quick, food is always nice and fresh, always enjoyed it.
nika_1314 . 2015-04-13
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Called in superbe healthy menuChose a special sub meal it was made up in front of me from fresh food on a display in a fridge I chose all the items and like the advert says it was my sandwich my choice and had what was the best hot white coffee I have had for some time no after taste hot and refreshing then I got points towards my next visit they have it just right Fresh meal and incentive to return Thankyou I enjoyed the meal and went on refreshed
martin p . 2015-03-29
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Why have they changed their meat to halal? This has driven customers away, me included. They need top change it back ASAP
JoshwahTheGunner . 2015-01-08
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Wonderful customer service received when I entered the counter but service was let down by the uncleanness of the eating area and an member of staff walking about the food area talking on his mobile..food great and the area to eat not up too my standards
Horatio C . 2014-10-24
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Great service at this Subway. Our film finished really laterals so we didn't go for the meal we had planned. Don't eat Subway a lot. The server was fab at expanding how it worked to is despite it being 10:30pm. Drive through was fab too
Paulito86 . 2014-10-19
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I'll tell you something, I've had a few subways in my time. London, New York, Wolverhampton.This Subway is hands down better than the rest. Everything thing I ask for isn't too much to handle.Love you guys, keep up the good work.
GG S . 2014-10-17
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They are very slow in this subway!! My friend bought a 12" BMT however they had run out of pepperoni, we asked for extra salami or ham but they refused and still charged the same price. Surely that can't be right??
chloenashx . 2013-10-23
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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