Subway in Carlisle

Very clean restaurant very polite staff, excellent customer service and nice tasty food.... KFC could learn a lot from this very efficient restaurant

Extremely expensive Subway with a full sized footlong meal almost costing £20. Not sure if prices have gone up across all the chain or if its just this one. Very expensive for processed food, better go to Maccies instead.

Clean. Food fresh. Nice venue. Plenty of parking. No complaints. Service good.

23/09 Very friendly lady working on morning shift!

spite zero not delivered, sent full fat coke not coke zero

Constantly good food at reasonable prices. The facilities were clean and very presentable. The staff were very friendly and helpful.

Not just a subway but the friendliest of welcomes from a great staff team.

Great food, with a pleasant and cheerful service.

I would have given 5stars but when I got the order home one of the sandwiches was the wrong order.

Subway located in Kingstown Carlisle, yeah not bad, definitely no kind of atmosphere, staff at the mo kind of miserable after saying that, previous staff were fairly cheerful

Food was cold when arrived but good

A busy outlet at lunchtime. Qued for coffee only

Placed good in bagging the food is gorgeous the texture and flavour 10/10

Good food freshly prepared and quick service. Love their coffee goes well with a breakwich 6 inch sub!

I got a chicken teriyaki and it was lovely.

Was closed when time is ment to be 9PM . It was only 4:45. Absolutely useless

Call in Subways from Aberdeen down to London on a daily basis. This subway is by far my fav. Staff are great, toilets immaculate, car park big for the can.

My cookies are missing from my order

Great staff here being disabled they bring it to me , food always great standard and staff always chatty . Highly recommended x 5🌟🌟🌟🌟🌟

Best subway in Carlisle by far.

Very Subby. Nice sarnie indeed.

all the food was cold although meant to be hot and wrong salad in my sub and little to no cheese for a philly steak! disappointing and not as good as going in to the shop.

You know you can trust subway to deliver you a tasty sandwich. There's a great selection of fillings available , The selection off bread is the most difficult thing for me to choose it's all so nice.

Great version of a popular franchise. Very clean and comfortable.

Food perfect. Driver extremely rude, didn’t say a word, thrust food at me all without even looking up.

Hash browns & drink but no meal deal,really poor

I arrived as it's listed as being open until 8pm. Arrived at 730pm and everything was locked up.

Staff need a bit more training i had to repeat my order at least 4 times. Cucumber was frozen,

Just wanted to say a massive credit and thanks to Aerin who served me today. Honestly, it’s rare to meet someone like Aerin who actually really cares about her job. Usually at subways I feel the pressure of having to decided what I want quickly because the staff are waiting to serve me but with Aerin she talked me through all the options and really helped me get what I want, something I don’t normally pick! She was also great to chat to! So credit where it’s due, thank you Aerin 😃

Clean,modern, fresh interior, parking good, staff were friendly and present, didn’t try to skimp on salad, NHS discount, good experience will be back again

Had to go and collect the order cause they could not find the address which was literally just down the road. They did not speak english and sounded at me down the phone as they couldnt understand me due to this the food was stone cold also i paid for delivery and had to go and collect it myself. Absolute joke.

Somewhat overpriced compared to the Gregg's over the road. The interior is a sterile, impersonal vacuum, akin to a railway waiting room.

Absolutely amazing staff, the lady who served us engaged with my child (4 years old) and listened to him until he was finished. This is generally unexpected in this fast-paced modern world. Thank you Subway for listening.

Good food and service..We take away subs every week from here. Pity they stopped doing Flaming Hot Nachos.

This has to be the slowest Subway I have ever been in, we were the only customers, it took at least five minutes before the staff right in front of us actually acknowledged us because they were chatting, then they were not clear on the menu choice for vegans and took about five minutes making the actual sandwich. For the best part of a tenner it was cold, not enough filling and took over ten minutes and like I said we were the only customers. Not good at all.

We stopped here on the way back from Scotland on the 4th of June as an alternative to McDonald's, and boy, I'm glad we did. We were served by the most pleasant, friendly and helpful member of staff (sorry I did not get her name). She said they were shot staffed and had been working on her own for a lot of the last two days, but she could not have been a better representative of your company. 😁😁😁😁😁😁😁😁😁

Wrong bread for each foot long but apart from that it was banging

Lovely staff clean and well organised

Superb branch of subway , very efficient staff, clean and tidy inside with a good variety of food and drink choices. Toilets inside are clean and well kept.

They take zero pride in what they are doing. I understand that working in Subway probably wasn't their dream as a kid but it's a job and you should always do your job to the best of your ability. My sub was thrown together and ripped so much so it was impossible to eat without everything falling all over the place. The guy serving me clearly doesn't enjoy working there.

Clean premises, friendly staff and nice sarnie.

Had cheese on the meatballs I’m alergic and asked for none

Nice friendly staff good sandwich with plenty of choices

All the food was cold and soggy was ot good at all i would like a refundplease as it went in the bin very disappointing

Kieran - he was so kind with excellent customer experience . I would rate 10/10 for him.

Food order was wrong. Wrong breads, wrong salad choices. 🤷‍♀️. They were clearly ordered so I don’t know how they can be wrong.

Much brighter and airier than the typical Subway. Found the staff to be very courteous and good standard of food as always. Plenty of parking outside and very clean throughout.

Staff always friendly. Food as always good quality and plenty of choice

Was called a c*unt today by a lady worker, absolutely and entirely un acceptable

watch for the two Female ( I think) workers who, when receiving a simple instruction then say "see you next time" like C-*-N-T ….. its the one whose clearly a fan of subways and the other one whose borrowed her teeth from a graveyard, hope the manager sees this and takes action on these two reprobates

Great food from subway. Quick delivery and gorgeous…. I’ll be back 😊

Remembered why I haven’t ordered from here in a while. Margarita slice was cold and thrown in the box, nachos exactly the same. Tuna sub was good.

Yummy yummy in my tummy fast friendly and efficient

Can’t even find a negative absolutely gorgeous food from subway (hot) quickly by an absolutely lovely lady. Will definitely use again .😊

Food was excellent as always delivered before estimated time driver was polite and friendly

Was in your store yesterday. Had a lovely experience, my children had clearly had enough of the day as did I. I was served by a wonderful young lady (in a black shirt) she couldn’t have done enough. Customer service was above and beyond. I haven’t been in the store for over a year due to lack of customer service before but I will definitely be back after my pleasant experience yesterday.

Yet again. Sandwich was not toasted

Always a quick fix for people going out for their lunch break

Lot better from years ago pleasant staff

Sandwich wasn’t toasted with cheese really disappointing

Unfortunately the food came cold, the driver not sure if he had another drop off but maps was showing he stayed in one location for longer than what a drop off would be. The Doritos ended up soggy and cold. Disappointing as last time it was lovely and fresh/hot.

Forgot my drink , crisps and cookie

Reasonably priced and delicious food.

Last time ordering from here first two times give them the chance due to missing items but for the third time getting it wrong again gave me the wrong bread which I'm allergic to one of their seasons on their bread they also gave me nuts where I'm allergic to nuts where I asked for 12 cookies 6 double chocolate 6 chocolate chunk they gave me double chocolate chocolate chunk rainbow and macadamia not only that was also missing a muffin and the drink spnt 22 pounds refused to rectify and fix the order and told me to get in contact with just eat to get a driver assigned to come and pick the food up up and give me a replacement food but just eat don't do that due to subways health and safety and takes I had to be rushed to hospital where I had have opposite patients for 24-hours because I had a bad reaction to the nuts

Staff run off their feet but still managed to make a cracking sub.

Filthy tables and floors. Really tight with their fillings today!!

Over an hour for delivery and the food arrived cold

Staff always friendly. Good parking and premises always very clean.

For the price the wrap was tiny and lacked in salad content

Nice clean drive through place with a pleasant nice female member of staff this morning 13/05/22 who makes a really great sub! Good Morning

Nice clean place to eat, staff were very good

Very pleasant experience, staff were nice, smiling and helpful. It wasn't busy at the time of my visit and I like that.

Cheese was missing from both Subways

First class food, servedcwith a smile, very friendly staff.

Always spotless clean, polite staff… I wish rest of subway would learn from this outlet

Excellent fresh food and great friendly staff

Best tuna and mayo sandwiches 🥰

Plentiful and tasty and at a very reasonable price

Missing items. Added random salad to subs didnt ask for. Freezing cold on arrival. Over £20 yet quality was dire. Wont order again. Expecting a refund

Cannot believe the size of the wrap I was given. It was no longer than a teaspoon (picture taken as proof) and thinner than a starved African

I loved their meatballs sandwich. It was to die for. Quick service

Love how clean it always looks in here

Nice food, quick service OK for a quick bite to eat

The delivery driver didn't give us half the order and when I have submitted a complaint I have heard nothing back.

Great delivery time and friendly driver but subway forgot to add the extra cheese I paid for and barely put any on anyway .😝

Best caramel chocchip muffin in the country restaurant was clean and the staff welcoming

What a waste of money! We ordered a steak cheese with double meat costing nearly four pound extra, the meat on the sub we received didn't even cover the bread, feel totally ripped off. The bread seemed old as it was totally dried out and shattered when bitten or cut. The bread for the meatball sub was just as bad and the pot of meatballs is not value for money! Used to love this place but that was a real disappointment, won't be back!

Respectful delivery person for social distancing

Clean, quiet, but staff not engaging

Food arrived fast. Ordered sub with hot sauce but came absolutely drenched in it. Sauce was spilling out the side to the point I couldn’t lift it up it was so soggy.

Everything was absolutely fine apart from it being like warm when it arrived. Abit disappointing when it’s only up the road and came quicker than expected.

Was first time order but use them again

Didn’t send drink again, wrong crisps.

Missing items, wrong items and absolutely stone cold.

I was given turkey instead of ham, I am allergic to Turkey

Just had a quick snack, Staff friendly place spotlessly clean.

I asked for Tropicana and got Mountain Dew 🤢

Got to be one of the better subways I've been to. Friendly staff and the place was spotless

Received wrong order. Rang up and was told I’d have to claim refund back through just eat. Still haven’t received refund.

My drink wasn’t sent, already lost money as item not in that I ordered no refund- won’t answer phone to send item.