Subway in Telford and Wrekin

completely wrong salad nothing that I asked for

Order arrived at a good time, however half of the order was missing. Meal deal consisted of 6 inch sub, crisps, drink and a cookie. All that came was the sub. Still waiting for a refund as £10 for a 6 inch by itself is a bit ridiculous

I ordered from Hadley Park Subway yesterday and it was lovely. Today’s, from Wellington is awful. What did arrive is inedible and three items were missing!! I only ordered six items so how they managed to mess that up I don’t know. Really disappointed.

Delivered exactly to my instructions, thank you! :)

it was disgusting and nothing was fresh

Wrong sandwich on the wrong bread.

Great food, speedy delivery. Many thanks.

We were served by a friendly male member of staff. Hand gel is available by the door. We asked for some lettuce but never received any. No vegan aioli anymore. Floors need a deepclean but other than that appeared hygienic.

Complete wrong order. Not sure how you can mix chicken with steak. Tried calling to be ignored 3 times. Shocking customer service there.

They said the order has been delivered, but nobody has turned up. They delivered here fine yesterday so not sure whats gone on today. They wont answer the phone either . A bit of a joke to be honest

Order never arrived and subway kept hanging up when we tried to speak to them on the phone

My order has not arrived. Driver knocked door and left with no food. Called restaurant and they’ve advised I contact you direct regarding refund please.

Hot sides were freezing and missing items, wrong bread as well with no note

I’m very fussy with how I have my sub but staff always cater to what I request and get it bang on every time! Our go to subway! thank you 😊

Asked for No pickles in one of the salad as family member allergy but her salad was full of them

Sub was warm hash browns felt like they had been sat out for an hour

The bread was not what I ordered as it had melted cheese on top , and even thou it was early it was only just warm.

wraps were fine - as expected. But hash browns were stone cold and not edible.

As ever, food is good quality, arrived quickly and still warm from being toasted!

He was 20 minutes late he went to the wrong place I tried to ring him eight times but the signals weirdly bad he found me to see where I was and I told him and he still went to the wrong place and by the time I got my food my sandwich just cold the ice cream was melted so not impressed at all

Ordered at 12:42 and took an hour and half to be delivered

Cold food and soggy sandwixhes

Disgusting sandwich, chicken tasted like it was expired

Wrong order delivered, said they couldn’t bring correct order

The food that was meant to be hot was ice cold. I certainly will NOT be ordering again from here

I mistakenly put the wrong address the driver so kindly said it’s alright and resolved the issue very polite and friendly

Portions were so small - don’t remember subway being like that

Delivery was spot on, food was okay, however, Meatballs were dry.

Sorry to have to do this. But it’s midnight now and still annoyed. Me and my colleague tried to eat lunch here today. When I mentioned to the woman could she change her gloves as we eat halal I.e not contaminated ( which is why they have gloves). She responded with nothing here is Halal. I explained that the tuna and cheese are halal as they’re not meat, to which I was told they weren’t and everything was not Halal. I still tried to laugh it off and explain no I can eat the cheese I just want cheese sandwich but can you change your gloves. She wasn’t having it and continued to laugh with the other employee. I turned to my colleague and we both realised they just didn’t want our custom. So I was forced to get greggs which is not what we wanted. We’re working in town all week and unfortunately we will not be returning due to staff. Thank you

Everything received and sandwich nice and hot on arrival

The delivery time kept changing so I have no idea if it was on time or not, what I will say is that it took almost an hour to get to me from my order time, which ain't great, but I don't think it was the driver at fault, I think it was the restaurant

I live abput 10 mims walk from Subwau but ordered for convenience delivery driver went all around Apley and kept resetying the times for arriving here what should of been a 5 minute drive turned into a 20/30 min drive. With no cold congealed food!!!

You can never go wrong with a subway! Delicious food every time and tasty fresh bread!

Order didn’t arrive, delivered to another person

Was told that estimated delivery time would be 20/40 mins so I thought that’s fine I’ll order from here… 65/70 mins later I finally received my food … would of been quicker to walk down pick it up my self

Always super quick delivery which means the food turns up in great quality! 👍

Cold food, food was not eatable, late

Driver said sat nav took him to another part of my town, not sure how, no one else has these issues. Bread in sandwiches was soggy because it had been sat around for so long

Don’t answer the phone. Ordered a footlong meal got a 6 inch. Can’t even get through to just eat. Want a refund asap

Driver didn't deliver the food

Good service and excellent food

Order wasnt delivered, and the shop won't answer the phone to resolve it

It did take a little bit of time to arrive but the filling was amazing, i got loads!! , such good value for money!

My food came as if it was eaten. No chicken tikka on a chicken tikka salad and no onion bits disappointed and want my money back.

Do not go! - worst subway store I’ve been too!! The staff are unfriendly, the sandwiches are made very very poorly. Do yourself a favour and go to another subway store nearby.

This is beyond a joke now how can I order a meal and end up with a cookie and crisp for the 2nd time. Driver states its not his problem!! Never ordering from this subway again !! Shocking on all counts

Incorrect order and late. Didn’t send replacement. Awful service

Shocking no food just crisp and a cookie no footlong and I paid extra for bottle of Pepsi max cherry and that didn't turn up I need my money back this is ridiculous!!!

Haven’t received my order been delivered to another location

Ordered a large footlong meal deal. When it arrived was the complete wrong order sent a small sub. Called up restaurant and the lady working said she will send one out when the next driver is available. 15 pound for food and delivery for it to come wrong. Tried telling me they send a large when very clearly it’s a six inch. Pictures taken of food.

Food was freezing cold when it got here wasn’t appetising at all

Ordered two meal deals, the hot side was cold as well as both toasted 6"inch subs. Caramel muffin missing. Very disappointed

Order ready on time. However wasn't the correct order and because it was a collection but didn't check it in the shop wouldn't do anything about it even with the photos. Waste of money, food in the bin as no one eats spicy food.

No cheese on my sandwich. Thrown together. Bad value for money and no tomatoe sauce sent

It was ok driver was abit confused and food was cold

Cold meatballs are not nice, quite how it takes 40 minutes to deliver to Wellington, from Wellington is a mystery to me, my mega meat with meatballs sub was stone cold, and the roll was rock hard, not impressed, will be using lawley for further orders!

I accidentally entered the wrong address. It should have been 65 lewis crescent, completely my fault, would I be able to get it re delivered

the food was cold and took over one hour to come and the sandwich fell apart

My food was so soggy? I didn’t eat it I would like a refund in full!

Food was nice and what I expected. A request that I asked was dealt with and was all great. Timings changed once or twice which was annoying and the lady that delivered it didn’t speak

Fantastic food and service. Thanks.

Food was a bit cold and could of been nicer. The time could of stopped changing to what it was meant to be and driver could of spoke

I ordered 12 cookies and every single one was stale! Either they gave me yesterdays because I wasn’t physically in the shop or the driver had had them in his vehicle for some time prior to me even ordering! Not happy at all and I will be contacting subway directly to complain. I wouldn’t be bothered by the odd one but all of them is just ridiculous!!!

Easy to order. Great delivery time would order again.

No cookies No drinks No crisps when we ordered them sort it out

Sandwhiches were all on the wrong bread, none of them had cheese on and sides were wrong

Food was cold, chicken was soggy but rubbery. Crisps were missing from the meal deal.

Ordered this for lunch and while it was early it wasn't satisfactory. I usually get spicy from subway but I don't often order from this branch, have had stomach cramps since I ate some and left most of it

The meatballs have a weard taste and they look like a sausage cut in 4 peaces very disappointed the seal caps war half way closed so all sauce went inside the bag never gonna order the guy or lady that thid this i know you do it in your home as well please finde different job

Absolutely delicious guys, good job 😁

Love me a subway but Wellington branch never seem to get the salad right. My salad always ends up on my boyfriends order😂other than that no troubles

I ordered the shared nachos as it said comes with jello pinos and there was an option for jello pinos I thought well there's no need to put more on as it's already got it received with no jello pinos

Top footlong BMT with everything I asked for. Served fresh and tasty. The delivery driver was excellent and delivered it to the hospital ward as requested, then the hospital staff delivered it to my bed. Highly recommend the food from here, 100 times better than a dry hospital sandwich, which is what I was offered. At least I could order fresh salad etc in my subway sandwich.

last 2 times i have ordered from yourselfs they have missed off my mayo for my wedges and they toast both subs even tho it says to toast the italian bread and not the tiger bread but when i get my sub the tiger bread one has been toasted and like i said the last 2 time ive had no mayo for my wedges, but they must have mayo cus they also put it on my sub like i asked

Open my salad box, took first bite. Then looked for my meatless meatballs. There was not there and insted was i think turkey meat. I do not eat meat. Tried calling the store and no one is answering.

Really quick delivery. Good food.

Never disappointed. Crinkle wedges are so good 👌

Really good quick delivery and tastes nice

i have been sent the wrong drink and wrong crisps with my meal which is very disappointing for the price paid

12" sub was fine the 6" had no cheese on! No problem still eaten it! Apart from that all good will use again, food quality was good as normal. Would recommend

Extremely quick service. Great food, thank you.

Absolute shambles. Late, cold, dry, attitude sucked. Wrong order received, paid for foot long, got 6 inch, restaurant not happy to redeliver, ten minutes on the phone, and I’m still waiting for my replacement. Absolute disgrace. Now £6 out of pocket and sandwich less. Never again. Trying to complain to just eat but that’s taking even longer.

Wrong Sub delivered and wrong drink

Excellent service. Food fresh and hot and the delivery was great, really fast and the delivery driver was polite and friendly.

There was no cheese on my order tasted plain and I asked for American-style cheese so didnt eat it and hardly any tuna compared to otter subways I have used so no not happy atall

my meal was missing the drink, very upset

Over two hours late freezing cold dumped on doorstep didn’t even ring the bell don’t order from here

Didn't read notes for double toasted nor extra jalapeños, food was cold and didn't even cut my sandwich in half.

Only half my order had arrived, when calling the store the staff were unapologetic and were very keen to get off the phone saying they’ll send it out without knowing what exactly was missing. Over an hour later and I’m still waiting for the rest and the store hasn’t picked up 5 of my calls

So I didn't get the correct order, I got an order for a James D. The food that was delivered was cold and leaking (now I am box in my fridge until I get confirmation it can he thrown away) live chat was no help, this subway didn't answer the phone after 6 calls. I would avoid this app and this retailer.

I rang the restaurant because they delivered the food to someone else gave simply instructions to call me and no one has rang me and they was rude and said ring just eat for money back

Stay far far away from this subway but if you want to sit on the toilet and feel sick for 3 or 4 days... go ahead. The sub I ordered for delivery from here came and it was like someone punched it then spat in it and gave me covid. It's disgusting and I got really sick off it. The meat was all warm like it was sat on the counter for ages on a hot summer day. I had 4 bites and threw the rest away. Absolutely vile.

Worst Subway salad I have ever had. Salad portions were tiny in comparison to other Subways e.g. about 4 shreds of lettuce, 1 slice of tomato, 1 slice of cucumber, and sweetcorn missing..... I don't really call that a salad! Won't be ordering from that branch again

Food was missing. Just eat refuse to refund it. Absolutely disgusting service.

Completely wrong fillings in two of my wraps

Food was delivered on time and what we had was tasty. The salad fillings were a bit lacking, considering Lettuce and Cucumber really don't cost that much. My main gripe though is that this is the third Subway from Wellington in a row where we have not had cheese on the subs! Two subs were missing cheese altogether, and the other two only had one piece of American Cheese each, despite paying for extra cheese on three of the subs. Once I can forgive, Twice and I will be annoyed, but Three times really makes me think this isn't an accident and I shall be taking my business elsewhere.

Missed items from the order, drinks, crisps, cookie and would not deliver the missing items

Food was overcooked, bread was solid.

Sub was cold - hardly any salad filling compared to other subways. Drink was warm

Never got my food on delivery just eat had lost connection and was waiting for an update on where the driver was, little did I know I’d be left waiting hour on hours for no food and to be told my food had been delivered. When I got in touch with customer service and showed them screenshots of my order and it saying waiting for update transferred me multiple times to different teams to then be told they would look in to it and not offer me my money back. Will never use just eat again or be ordering food from subway again