Based on 18 opinions finded in 1 websites
Based on 18 opinions finded in 1 websites
Nº 295 in 339 in Tonbridge and Malling
Nº 76 of 80 Other cuisines in Tonbridge and Malling
Opinions
Wow, I had no idea Subway did gluten free bread - and it’s actually very good! The kids and I just had lunch delivered and all rated it 10/10!
Aran D . 2021-02-16
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Partner and i walked in around 430pm just looking to have believe it not, a sandwich! Only half the fillings were there and the two females working could not have cared any less for their work or the customers they were serving. We asked for grated cheese and you would have thought we had asked for them to ask a marathon because they had to pop to the kitchen to get this. Our sandwiches were sat perched on the side after having been toasted just getting cold whilst the two employees stood chatting, one of whom was stood in the doorway to the kitchen scratching her nostril!! Other customers came in behind us and they just moaned. Whilst they may have been coming to the end of their shifts, it was obviously too much effort to inject a little enthusiasm in to their jobs and make us customers feel less like inconveniences. Sandwich was good, customer service extremely poor
Halleloo . 2020-12-20
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We ordered from Just eat today as a treat. When it arrived we were missing nachos as part of our meal deal. We called and the phone was simply answered hello. Great start. Explained could we have the nachos delivered. The person on the phone went dont know how to deal with this and handed phone to a collegue. Who was equally as unhelpful. Instead of offering to deliver the nachos she simply said manager call back give you refund..... still waiting for the call. Avoid ordering garlic bread (its terrible, something so simple) my other halfs hash brown were stone cold freezing. Wont be ordering again if they cant get a sandwich right then they clearly need shutting down lol. Staff training wouldnt go a miss.
Natalie H . 2020-10-31
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Ordered a meat feast. They were obviously out of actual meatballs so put the new balls of what tastes like chestnut stuffing in, instead. Didn't ask me. The cheese and herb bread was clearly misssing cheese aswell. The last subway on the high street cut corners till everyone left , intersting to see if this is going the same way.
Michael H . 2020-05-16
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A big big thank you. For helping a over 93 year old get some bread. A bigger thank you for supporting all the elderly and vulnerable people in Tonbridge. Tremendous effort keep safe . Robin Dinham
robindinham . 2020-03-23
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I do eat from here when I forget my lunch and the food is alright could be a bit cleaner but the food is good and tasty. Staff are quite helpful.
Val K . 2020-03-16
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This is my fifth or sixth visit and it's always been exceptional. Beautifully serviced, both the standard and the vegetarian options are excellent value for money and feel special. Highly recommended!
fredtrickf . 2020-02-14
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Dropped by whilst visiting family, nice and clean fresh smelling, food was very good with tea and coffee, I don’t normally stop at these places, no I am not a snob, I just don’t do fast food, yes I enjoyed what I ordered. Many thanks to staff
Brian M . 2020-02-13
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I have visited this place a year back and returned today - What can I say, it's a fantastic changeover. The food was so tasty and the staff are lovely and so accommodating. The subs were fresh and satisfying; I can definitely say that I will return to this place again. Keep it up guys you are all fantastic at what you do.
Z9116ZKharryc . 2020-02-10
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After last night's visit to this Subway, a five-star review is the very least we could do.
bethfN6070YC . 2020-02-05
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Service was incredible.The staff explained everything thoroughly and ensured our subs were exactly how each of us wanted. Exceptional service all round.
benjaminaN3897FZ . 2020-02-01
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I usually stop by here for a quick meal. They make delicious subs. Pleasant place, courteous staff, they help me with information several times. Window seating is excellent for people watching — good location and easy to find.
samansam70 . 2020-01-28
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We love this Subway; it’s our favourite brunch spot whenever we get a chance to visit Tonbridge. I especially like the fact that the sub bread is always fresh and so soft here. Excellent, friendly service every time we visit, also a great place for the wee ones!
W3632JIpeterc . 2020-01-20
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My friend and I stumbled upon this place after looking for several places for a quick meal. We are glad we did, the food was great and the service was exceptional. The staff were very patient and you could tell they enjoyed their work! Thanks for the nice treat in Tonbridge!
Z8423ERbenk . 2020-01-14
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Came to this Subway today after stumbling upon the signboard. The atmosphere was very chilled, the service was friendly and relaxed, and the tunes were perfect for a small place. My girlfriend got a meatball marinara which was great, so nice varied menu for the size and price. Couldn’t recommend highly enough, will be back!
338garethr . 2020-01-10
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If you want a quick bite to eat, whether it be a lunch break or afternoon snack, this is your best place in Tonbridge. Service is fast, fresh subs always, authentic Subway taste.
jillcP5123RM . 2020-01-06
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Everything about our meal at Subway was great! My friends and I were catching up in Tonbridge and I had previously been to this particular Subway and totally loved it! Once again, our meal was fantastic, their service was brilliant, and the ambience was pretty casual. All of us loved our evening at Subway! Thank you very much, we will be back!
roryg2020 . 2020-01-04
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We are so happy with the customer service...us as a family of four visited the subway and can’t be more than happy.. service was spot on for sure we are going again ..
526ani . 2020-01-03
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I am not someone that writes reviews but today i went to subway for lunch and i was so impressed i decided to . Not only was the customer service awesome but the store was do clean. I will be back again
sam m . 2019-12-27
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This is one of my favorite Subway locations. The staff are friendly and hard-working. If they run out of an ingredient they are more than happy to make more. I also like the fact that Subway gives you the ability to pick every single thing you want on it.
304jhonp . 2019-12-25
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I was on my way to Subway but as I approached, could see a member of staff leaning on the railings just outside (literally a metre away from the front door) smoking a cigarette. He looked scruffy and dirty, and then to seal my decision (as if it wasn’t already made!) spat on the pavement. Wow. I have never been happier to skip lunch.
SJC249 . 2019-02-10
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Reading the other reviews makes me wonder if I went to the same place. The staff were friendly and my order was made without any problems. As ever it was tasty and didn't break the bank. The only downside here is the parking.
tazzat7 . 2018-08-28
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Terrible. Rude employees and bad service. I went to pay for my food and my card declined. However, it was their machine and the employee behind the counter was all snappy and rude
Rebecca F . 2018-07-09
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Every time we go, or order with One Delivery, they never have any meatballs. I refuse to believe that it's because we have such unlucky timing that we only ever order after they run out. I don't think they ever stock them. Other than that, they're very slow at preparing food.
clockworkchaos . 2018-02-14
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Waited 20mins with only 2 subs ahead of me. Incorrect charge at till. Staff looked either very tired or a bit too relaxed with no sense of urgency or customer care. Store looked filthy, and many of the salad choices had not been replenished. Not a good experience.
daveam79 . 2017-06-27
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All salad was old and rank tasting . Slow service and tables and dining area looked like it has a school of kids in. Not impressed and will not be visiting again
Lucy L . 2016-11-16
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I've always found the staff to be friendly and helpful, ever ytime I've been they've had what I wanted and the service has been efficient.
J D . 2016-02-18
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I visited this branch of subway on my way home on s Sunday to pick up lunch for myself and my partner. First thing I noticed is that there is no designated parking for subway so most people had parked on the road making turning...
abbeyrance . 2016-01-31
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More spacious than the High Street branch, the new Subway in Cannon Lane is spotlessly clean. The staff are friendly and helpful. Food, as ever, fresh and wholesome. Choose your type of bread, fillings, dressing and salad items - what's not to like? Comprehensive list...
tazzat7 . 2015-09-13
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It must have been a couple of years since the last time we were here but the cafe is just as good as it was then. It is light and airy with plenty of seating, both inside and outside. Even though it was late when we dropped in, very close to closing time, the friendly staff were quite happy to serve us and our freshly made drinks were up to the usual good NT standard and tasted good.
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Myself and a group of friends decided to do a circular walk starting in this pretty village and ending with a pub lunch. Unusually we had not read the pub reviews in advance. What a wonderful surprise! Although we had not booked were were immediately made very welcome and accommodated in the atmospheric dining part of the pub. The very extensive menu including all the favourites alongside many specials made it difficult to choose but we were all very happy with the quality and portions of our varying options . Of particular note were the home made nachos . The pudding choice was also great ,. Huge portions , good prices and home made. The meringue and the banana waffle were the favourites. The fantastic food was surpassed by the wonderful service. Nothing was too much trouble. we were addressed by name and really put at our ease. Furthermore we mentioned we were celebrating a friends birthday and a beautiful home made mini Victoria spinge complete with candle was presented Thank you all sooo much for a really exceptional experience all round Jacqui carol ( birthday girl), David, Rob judy , Ann and Julia
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I have visited the Friars many times over the years, very rarely do I use the tea room as years ago I had an awful experience with the staff being rude to us there. After what must be 7 years I thought we would try again. Sadly the staff were still rude and disinterested. The food is basic and good, the environment is of course wonderful so it’s such a shame that the staff can’t make that little bit of effort to make someone’s day. This is a place with many visitors after all. Of a team of 4 that I could see, 3 were looking in their phones and the lady that served us could just about be bothered to talk to us. I’ll give it a go in another 7 years maybe 👎🏼
350 Opinions
It needs a better system where the restaurant is. Long queues need more staff members clearing tables to minimise length of queuing. Many people queuing are elderly and cannot spend long time standing around. Staff are friendly and helpful. There was plenty of outside seating, but cold weather people didn't want to sit outside. Perhaps if they were to cover the outside during the winter months, then it would reduce the time people are waiting to be seated.