Based on 1.079 opinions finded in 3 websites
Based on 1.079 opinions finded in 3 websites
Nº 378 in 963 in Coventry
Opinions
Bought foot long st 930pm..bread is dry, hardly any sauce added, lettuce all yellow, tomatoes mushy..worst subway ever had..massively disappointed
Sunil Walia . 2024-10-23
MORE AT Google
food was frozen and disgusting first and last time I go to subway
sharon . 2024-09-29
MORE AT Just Eat
HE DIDNT GIVE ME THE BOTTLE OF COKE I ORDERED
Caoimhe . 2024-09-25
MORE AT Just Eat
It was a nuisance having to produce a pin number
Danny . 2024-09-25
MORE AT Just Eat
Very poorly made a footlong. Person serving not talking an effort to make this easy sandwich right
Sunindra Nath . 2024-09-24
MORE AT Google
I order something get charged then get told It’s not available shouldnt that be not available to order before you actually get charged and lose money . Ridiculous service
anna-marie . 2024-09-23
MORE AT Just Eat
Asked for my sub toasted and it was not so threw it away thanks a lot
Louise . 2024-09-20
MORE AT Just Eat
Food delivered over a hour after made, why still deliver if you know the road is closed
Michael . 2024-09-16
MORE AT Just Eat
I was going to forgive the bad attitude of the lady on the counter this morning and how slow she was working until she had her gloves on and started messing with her nose....
Thomas Reynolds . 2024-09-15
MORE AT Google
Keep missing things off my order this is about the third time this has happened
Hanna . 2024-09-15
MORE AT Just Eat
The sandwich didn’t have much in it for the price. Compared to what you get when you order a normal sandwich for the day.
Nikki . 2024-09-05
MORE AT Just Eat
It baffles me why when food is delivered cold drinks are in same package as the hot sub. Causing my drink to get warm and the sub cold 🤔
Hardeep . 2024-09-05
MORE AT Just Eat
oooo yummy hammy yammyahyamyamy
anna . 2024-09-04
MORE AT Just Eat
Lady making the sandwiches is sooo rude! Didn’t smile once when getting served, taking to people like they’re stupid! Wouldn’t recommend
Paige Christie . 2024-09-01
MORE AT Google
Missing cookie, no cucumber on one and not onions on the other. So 3 items missing
Megan . 2024-09-01
MORE AT Just Eat
We ordered at 1900 to then have the delivery changed 8 times. When we called at 2020 to cancel, they stated the food had not even been collected and would not been delivered until after 2100. How long does it take to make a sandwich?Now we have the hassle of trying to get our money back. Not impressed
Amanda Newman . 2024-08-06
MORE AT Google
they cut my sandwich nice in half scrummy
Beryl Kearney . 2024-08-02
MORE AT Google
Ordered off of Uber eats, delivery was quick and food was up to standard apart from one detail of my foot long sandwich was not cut in half which frankly is not the type of service I expect from an establishment of this calibre. There is also no section on Uber eats to complain about this specific incident I assume because it is not something that ever happens, I shouldn’t care as much as I do you might say because I cut it myself and the problem was solved but I’m riled up and let down and quite honestly disappointed with the service I had today. Worst subway experience ever
Skinny Legs5 . 2024-08-02
MORE AT Google
only 95% of the order arrived. Drive said he would help but never came back
Stevie . 2024-07-31
MORE AT Just Eat
Yet again such awful service…. My crisps and drink were missing !
Lee . 2024-07-08
MORE AT Just Eat
Very good quality, driver was sound too,
Mark . 2024-07-01
MORE AT Just Eat
My order just came, I'm not happy at all with my order, i paid £2.39 for about 6 waffle fries and the amount of chicken and gilling in my baguette is unacceptable for the price I paid. I also don't have any cucumber.
Emma . 2024-06-25
MORE AT Just Eat
The girls are super attentive. Everything is very clean and organized. Our traditional snack came out perfect. Congratulations to the group.
ricardo xavier de souza . 2024-06-25
MORE AT Google
I don't know if there is a point leaving this review as nothing EVER CHANGES!! My sandwich was incomplete AND I was sent ordinary cookies instead of the one VEGAN cookie I ordered!!!!
Charlie . 2024-06-25
MORE AT Just Eat
Wrong bread type sent on both 6" subs
Catherine . 2024-06-24
MORE AT Just Eat
I've ordered my food and I was 5 minutes late. I didn't hear the knock and my phone was on silent I thought my food was gonna be cold or at least but he/she didn't even leave it I'll have my order number. I'll be phoning tomorrow for the exact same order. ik it's my fault but he could of left it at least
Luke . 2024-06-17
MORE AT Just Eat
Seal was broken on packaging and no cookies received…… Awful service !
Lee . 2024-06-09
MORE AT Just Eat
no foot long breckwich, steak sub melt was a steak and salad and no sauce for hash browns
Collette . 2024-06-04
MORE AT Just Eat
Half my sandwich was missing fillings and my dip didn’t arrive
Kelsey . 2024-05-25
MORE AT Just Eat
Food is cold and sent wrong order
Stephanie . 2024-05-08
MORE AT Just Eat
It has been years since I had a Subway and was at the arena today and really fancied one - should not have bothered! - ordered the Tuna Mayo (which I used to have regularly) I had to ask the woman to put more Tuna on as it was like someone putting a layer of butter on a sandwich - I was told would be an extra £1.50 - I said there was hardly anything on it - she then added a smidgen of Tuna - But the sub just tasted of salad - overall disappointing experience!
April Donnelly . 2024-04-25
MORE AT Google
My food has not been delivered
Andrew . 2024-04-24
MORE AT Just Eat
Really great service from staff and good fresh food.
Paul White . 2024-04-24
MORE AT Google
Food is cold and wedges were open with a cold bottle of water sitting on them
Keilum . 2024-04-23
MORE AT Just Eat
Tuna Mayo 6 inch, bread was stale and hard. Cheese bites, we asked for the Chipotle ones and received normal ones
Callum . 2024-04-22
MORE AT Just Eat
Missing 4 items - orange juice, 2x crisps (ready salted and cheese and onions), chocolate cookie. Only received two footlong baguettes/sandwiches.
Jonathan . 2024-04-06
MORE AT Just Eat
Food was stone cold on arrival.
Rachel . 2024-03-29
MORE AT Just Eat
Missing the pigs in blankets unfortunately
John . 2024-03-26
MORE AT Just Eat
All of the food arrived stone cold, didnt eat around half of it. waste of money.
Donna . 2024-03-21
MORE AT Just Eat
Ordered on deliveroo a sub and was given a whole different sub to what I ordered, when I rang up the lady she was no help and asked me to go in and pick up a new one even though I ordered it on deliveroo because I couldn't get to the shop, now i have a sub I didn't want and now im hungry. Can't follow basic ingredients, useless and to top it off smothered my sub in sauce that I can't have.
Molly Roberts . 2024-03-21
MORE AT Google
We ordered at 1.30 got it at 3pm it’s just a sandwich
Jack . 2024-03-02
MORE AT Just Eat
Wrong bread on both subs which was disappointing as I don’t like the bread I received so the food was binned
Louise . 2024-02-15
MORE AT Just Eat
We ever Hungry So We liked it Because it was early
Ketan . 2024-02-13
MORE AT Just Eat
no drink with my meal, and jalapeños on my nachos which I didn't ask for and can't have.
Amelia . 2024-02-07
MORE AT Just Eat
Order was meant to be arriving at 15:00 by it didn’t turn up until 15:18
Calan . 2024-02-05
MORE AT Just Eat
My first time using Just Eat and very happy with both meal and delivery. Thank you
Christine . 2024-02-03
MORE AT Just Eat
Not happy with how my food turned out. Missing items and smashed food
Jamaal . 2024-01-30
MORE AT Just Eat
Meatball sub bone dry stale bread sure meatballs days old
Kristy . 2024-01-28
MORE AT Just Eat
Didn’t send me my bbq sauce mate
Connor . 2024-01-26
MORE AT Just Eat
I ordered chicken tikka sub.. The chicken and the bread was not fresh in the sandwich.. the taste was not good
Komala . 2024-01-25
MORE AT Just Eat
The best subway salad I have had to date.
Patricia . 2024-01-19
MORE AT Just Eat
I'm still waiting for it for it to be delivered. I left a delivery note on the actual order page explaining exactly how to reach the delivery address but it still hasn't turned up. It's saying that my order was delivered which it hasn't. No delivery in the past has not managed to find it so just can't understand how this certain driver can't find the house. My delivery detailed out also just to make sure that whoever could find it without any problems makes it worse. I placed the order on my tablet as my phone is currently playing up so don't even know if he/she tried to call to see exactly how they could get to the address. Thanks
Chris . 2024-01-06
MORE AT Just Eat
Cheese bites were freezing and drink was hot
Christopher . 2024-01-05
MORE AT Just Eat
NO TUNA!! - I've seen more tuna in a Donna kebab than in this tuna sub 12inch - the salad and sub was nice. ripped off. £1.99 service & .99 delivery for a salad sub and some nice cookies. awesome guys your profits must be great.
Derek . 2024-01-02
MORE AT Just Eat
Asked for it toasted. Came ice cold
Leyah . 2024-01-01
MORE AT Just Eat
It’s not usual in this subway but today the lady serving was not changing her gloves at all, whether someone ordered meat, chicken or veggies. Very disappointing.
Shivani Vashisht . 2023-12-30
MORE AT Google
I would like a refund because you sent the wrong food and the driver went to the wrong house
Ryley . 2023-12-28
MORE AT Just Eat
I literally loved my food, & the service i got from my mate Jerry and his colleague (I really am sorry for the finger clickin' to get their respective attention) Cos my Dad told me not to do that when we left.. However hope he and his colleague's stay happy & blessed! 👊💯🤍
Manny Bal . 2023-12-16
MORE AT Google
45 minutes late, food was not in an insulated bag so arrived cold
Daniel . 2023-12-15
MORE AT Just Eat
Wrap was crusty and cold only one scollop
Shelley . 2023-12-14
MORE AT Just Eat
Hardly any filling in the wrap not worth the money no wonder there was no one in here on a Saturday!
TheSpeedy002 . 2023-12-09
MORE AT Google
Order placed at 19:30, did not start preparing order until 20:24 delivery time pushed back several times
Kerry . 2023-11-18
MORE AT Just Eat
All day breakfast roll was lovely. You didn’t send the cookie which was disappointing as I have no sweet things in and that would have eased craving
Claire . 2023-11-13
MORE AT Just Eat
Came so fast and was so warm and exactly what we ordered, perfecr
Jenna . 2023-11-12
MORE AT Just Eat
They are clearly very special at this place as they’ve never got an order I’ve placed right
Bailey . 2023-11-11
MORE AT Just Eat
I had a steak melt that wasn’t melted at all big chunks of cold mozzarella was not what I ordered. Partners order missing his cheese, disappointed
Cara . 2023-11-11
MORE AT Just Eat
Today visit subway service was very poor . Staff doesn't have sense how to serve the customer and how to make food . Never go again there .
Lovedeep Kaur . 2023-11-05
MORE AT Google
Got my order completely wrong and refused to sort it out! Absolute shocking service! Bunch of absolute clowns
Ben . 2023-11-04
MORE AT Just Eat
Order hasn’t arrived and it is 5 minutes late now
Imogen . 2023-11-02
MORE AT Just Eat
They online ordering kept playing up regarding selecting DELIVERY or COLLECTION. I finally was able to select Delivery and they STILL had my order for collection. 45 mins later no food. I call the restaurant they said they can't help me I need to contact Just Eats and did via chat. After explaining the issue with selecting delivery or collecting, the person on the chat said they can not refund my money as I chose collect which I did NOT as I am at work alone with no way of leaving to collect and no transportation to collect. I have no food, I should be refunded.
Etienne . 2023-11-01
MORE AT Just Eat
So fresh tasty 10/10 definitely worth the money quality was amazing
Jojo . 2023-10-23
MORE AT Just Eat
Food cold and soggy. Wasn't toasted as asked and also came 30mins late after it kept retelling me the delivery time...
Leah . 2023-10-11
MORE AT Just Eat
Not toasted. Paid for extra cheese and didn't get any at all 🙃
paige . 2023-10-08
MORE AT Just Eat
Drowned in sauce as per usual, otherwise perfect
Paul . 2023-10-06
MORE AT Just Eat
Decent experience when we visited. Staff were friendly and helpful. It's not the biggest inside if you're looking to eat in.
Craig Garrity . 2023-09-30
MORE AT Google
I had issue with my app hence low rating as staff members didn't think outside the box. I showed them email too that I have an offer to redeem.
AK VLOGS . 2023-09-30
MORE AT Google
No cheese Not toasted No onions Poor very poor
Yann . 2023-09-30
MORE AT Just Eat
1 sandwich was stone cold. The last subway we had was at least warm.
Marcus . 2023-09-15
MORE AT Just Eat
Didn’t follow notes has to drive 6 miles to get it redone
Josh . 2023-09-05
MORE AT Just Eat
Food was rush squashed and late
Hazel . 2023-09-04
MORE AT Just Eat
The service was OK the the food was bland and the assistants were mean with the portions which made it a bit dry
Sohini2 Minawala . 2023-09-02
MORE AT Google
need to teach drivers how to use gps .
Kaspars . 2023-09-01
MORE AT Just Eat
best subway i’ve ever been too . always clean , lovely workers . jerry is the most kindest person ever always has conversations. excellent food . really recommend coming
Millie Warner . 2023-08-30
MORE AT Google
Nice quick delivery and the food was 5* quality!
Theo . 2023-08-29
MORE AT Just Eat
Everything came cold when asked for toasted and no effort put into making it
Steven . 2023-08-28
MORE AT Just Eat
I usually order from Ricoh subway, today wasn’t there day. I did not receive my wedges my sandwich was all over the place (looked like a child had put it together) overall a complete waste of £16 like I said I usually order from here and don’t always get this experience but today wasn’t there best!
Davan . 2023-08-25
MORE AT Just Eat
Order was wrong, one sub wasn't toasted. Another had no sauce.
Matthew . 2023-08-24
MORE AT Just Eat
Everything was cold ..waste of money never order again absolute rubbish
Jane . 2023-08-20
MORE AT Just Eat
Never had pizza without melted cheese before. Love the way that 2 slices of cold square rubbery cheese just get thrown on literally as the delivery driver walks out the door. The base and sauce didn't have much love and attention either. Shocking effort.
Nathan . 2023-08-20
MORE AT Just Eat
Driver was sent to the wrong address via the app but he was great he rang me to ensure I received my order. Amazing service thank you
sharon . 2023-08-16
MORE AT Just Eat
Over an hour from delivery to receipt after initially stating 15-20 minutes. Salad was good
Katy . 2023-08-14
MORE AT Just Eat
food arrive cold, driver had multiple deliveries, unacceptable
Mariusz . 2023-08-02
MORE AT Just Eat
Really fresh great portion and fast delivery
Jojo . 2023-07-31
MORE AT Just Eat
Forgot to put tomato’s into my 3 subs!!! Not what I ordered
sharon . 2023-07-30
MORE AT Just Eat
My footlong sandwich was missing I'm very annoyed
Amber . 2023-07-25
MORE AT Just Eat
Bought a meal here and wouldn’t allow my 8 year old son a drink of tap water without charging for the cup on a scorching hot day. Absolute disgrace.
Chris Allen . 2023-07-23
MORE AT Google
The driver refused to get out the car because it was raining, I had to go up the street in the rain. If I wanted to go out for my food I would have got in my car and went to the restaurant
Layla . 2023-07-22
MORE AT Just Eat
Not as ordered, won't be using again
steve . 2023-07-20
MORE AT Just Eat
Lovely food as always, fast delivery, professional friendly delivery driver! Exactly what we ordered.
Shannon . 2023-07-07
MORE AT Just Eat
Missing cookies and one drink also the meatballs were cold
Keilum . 2023-07-07
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in West Midlands
300 Opinions
381 Opinions
We have visited twice this year with the aim of making our lives easier ahead of seeing a show, travelling from out of town. Both times Benugo's dreadful service has made things more difficult. We wrote the first experience off as a bad day. The second was just as bad so we won't be bothering again. Both times we got there for 5pm to beat the pre show rush. The first time there were three of us. They brought out two people's mains. Never returned to the table. I had to physically get up and approach one of the oblivious staff, aimlessly wandering in between the tables. We were basically told it was our fault, until a manager finally intervened at which point the meal was prepared and not charged. The second time, with the restaurant close to empty, we were left standing waiting to be seated inexplicably for 10 minutes while the zombie staff marched up and down between tables serving no-one and doing nothing. I took a few steps towards seating myself at one of their many empty tables and one of them sprang into life. The rest of the meal was promisingly uneventful barring a few very minor gripes. The food was just slightly better than okay (although when you're charging £18 for sausage and mash I think it ought to be incredible). The our plates were cleared. We were not offered the dessert menu, as they were cleared. We did - at this point - want the dessert menu. We expected the server would return shortly. They did not. We were never offered the menu or the bill despite sitting there over 30 minutes after our plates had been taken. Once again I had to take matters into my own hands and stand at the bar amongst the gaggle of employed but jobless staff members. I gruffly explained, when one of thel noticed me, the reasons for my dissatisfaction - and that we had planned on dessert but would not now give them our custom. They suggested taking the service charge off the bill, which I accepted. On the two visits: Food - Acceptable Pricing - Unacceptable Service - The Pits This is not the place for a quick pre-show bite - even at two hours out, you risk them making you late for the performance. Given that its housed inside the arts centre, you have to wonder why they're there.