Subway in Taunton Deane

Ordered a sub and found mixture of fillings and also it was falling apart and half full took it back and got a replacement however the bread was then stale on the ends can't be bothered to moan just won't go there again however the cross contamination thing needs to be sorted

Awful, ordered on the Uber app and never arrived and it’s been out for delivery for almost an hour. Phone number is not recognised, if you’re not going to deliver at least cancel the order so I can move on. Will never use subway again, dreadful.

Terrible service, information on “deals” not made clear, then they rang up £35 on the till! Supervisor did nothing to amend this so we walked out. All the food binned….what a waste. Best avoided!

Carol and Kate served me today, always smiling and chatty even when the place is busy, always happy to amend things due to my dietary requirements. Fabulous service with a smile 😃

The customer service here is awful, the employees here, with the exception of about 2 them, are rude, slow and have a lack of care. Today i was served by a supervisor called Sophie who was no joy to be around, considering she is a supervisor you would expect some effort to make it a nice transaction. For the sake of not having to deal with these people it's worth paying a little extra and using uber eats to get it delivered or picked up so you only have to face them for 2 seconds.

Great food and amazing service 😊

Very rude staff, ignored us for a good few minutes then abruptly asked what we wanted. No please, no thank you, no return custom from us! 15/6/24 8pm

The girl who finished my sandwich off was useless! Didn't know about allergens and tried giving me lite mayo that contains milk! Of a milk allergy person like me can't have! I had to buy my own mayo from the garage next door! Wow won't be eating in any subway again!

Staff are lovely, friendly and efficient. Ingredients are generally fresh and gloves are always changed for veggie food. However the bread often seems stale (leftover from the previous day even though this is against policy?). And the last few cookies we've had have been stale too. Management need to sort this out. Would like to have more tables again as seating is very cramped after the refit.

TLDR; risk the sandwiches in the garage shop instead. I've been to this Subway over a dozen times in the past year as I'm a bit of a sandwich fan. But this Subway isn't doing great. The quality of the sandwiches are going down hill enough that I was served stale bread on my last visit! I've never seen the same staff twice which is a little worrying if the staff turnover is that frequent, and the staff really don't look happy, even for minimum wage staff.

What a delightful young lady, by the name of Sophie who served me this evening at the Subway near Wellington. Her attention to detail was exquisite, her smile lit up the branch and she even offered to help carry my order to a table. Service above and beyond the Call of Duty

there's a subway themed Xmas tree it's really cool, and they made my sandwich exactly how i asked for it

Lovely staff and foods great as usual. Coffee machine broken, has been for the last 3 months !! Really, why so long ?

Orderd the nachos, the staff there are normally lovely. My normal order is the nachos with sweetcorn and olives on them. This time the supervisor who made it clear she was the supvisor served me, attitude disgusting, portion sizings were smaller, had an isue that i wanted a bit of salad on my nachos and telling me i should of had a salad instead, eye rolling her behavour was just damn right rude.

Do not order from here it will get delivered stone cold and subway won’t do anything about it just say take it up with Uber and that the driver took to long I watched the driver on my app the driver didn’t take to long !!! They charge you for items and you don’t even get them I just paid 3.69! For a pack of Doritos because the worker packing my order at subway this morning can’t read the difference between a box of nachos and a packet of crisp !!! I then Called to ask if they could deliver my missing item to be spoken to by a lady’s that was not only rude over the phone ! But had no care for customer service at subway at all ! She really shouldn’t be employed to work there with such an unmannered approach to customers and no care of quality check on food leaving the store very poor !

Fantastic service from Lilly, smiley, chatty polite and friendly young lady.

No coffee in the coffee - rubbish

Arrived at 21:53 on the 10th July and was refused service, guess they couldn't be bothered that close to closing time?

Can be a really busy restaurant but the girls are so quick and efficient! Food is always yummy and the restaurant is nice and clean. Big shout out to Shannon who always has a big smile and is so friendly every time I go in, makes my day even better!

Simply asked for a chicken and bacon sub no relish or salad.....guess what they put relish and salad in it! I want a refund

Update your app on Uber Eats it says you have the stuff but when it gets delivered you don’t have it I ordered a meal deal and all I got was the sub! And you write it on the receipt to say you don’t sell it anymore please update it

Service without a smile. I understand it's not the best job in the world but please smile. It's all about the service you provide.

Love this Subway. Massive saled and crinkle fries. Nice and quiet. Service excellent.

Absolutely disgusting service. Miserable rude staff. The supervisor slammed the sub roll on the counter. She clearly had serious anger issues. Horrible place. Avoid!!!!!!!!!!!!!!

Send you vouchers locally but never accept them in store and claim “they aren’t participating” despite being listed on the participating stores list.

It was Closed. All staff stood about doing nothing. Had no signs or reason for closure. Was 14:00 in the day

The chicken and bacon wrap was delicious 😋 staff were friendly and helpful.

Great value with vouchers, really enjoyed our subs cookie and drinks

Service was terrible! Staff are rude ordered a mega meet salad and only got told there was no meatballs when she asked me to pay. So slow stood on her phone yawning I to her hand then preparing food! She then forgot all the kids pack stuff (drink, etc) Would not go here!

The staff here don't even know what is on the menu its run by a bunch of children who if you have ever seen a 18 year old bedroom. You can imagine there personal hygiene! They hold meats then pick up block of cheese cross contamination everywhere disgusting

Without a doubt the slowest Subway I've ever been in. There were 8 people in front of me in the queue, I've been waiting for 15mins and I've still not been served! There is no urgency by any of the staff.

Not good service and you can only have the sandwiches shown on the board. If you want anything different... forget it! Worst Subway we've been to. Keep driving to the next one.

So slow... the staff have no sense of time. Don't go here if you are in a hurry, painfully slow. Not even worth 1 star.

On some of the staff Seriously Need to Re-do their Food Hygiene certificate!!!!!!! (if they know what food hygiene is) We went in subway in Wellington (shell garage) and the guy that was there serving food was chewing his finger nails etc so we asked him to go wash his hands and he argued with us! And then whilst we were having our food he was serving another customer and dropped the the tray of bread and picked up the tray and put it straight on top of the other tray! It totally put us off our food we told another colleague what happened and they removed the trays and went down to wash them! He gave us the Managers number but never answered the phone or got a phone call back!!

Popped in for breakfast on our way to Cornwall. The two ladies provided six hungry, tired ladies with a great breakfast and a ready smile. Well done.

Nice service given by staff member.food is always yummy.

Quick and friendly service. Popped in yesterday to refuel on a 75 mile bike ride. Yes very good. Thanks to all the cheerful staff

I love subway but some of there shops the standards are not very high and others are just need to know which one is best

Takes forever to be served on numerous occasions.

Filthy floors in eating area and behind counter. Not a cleaned ta ble to ear from. Staff not that friendly. Drinking while preparing food!

We went few months ago and enjoyed it... Today one lady from the staff was a bit rude, because my father in law thought he had some vouchers but he didn't know they were only to Devon, Cornwall... He got a disability and the way she answered was a bit rough because he didn't understood why they been accept in other subways in tauton.

Pretty good all round. Cleanliness could be better.

I love subway food. I like that this particular store changes their gloves for you without making a face and rolling their eyes.

Friendly staff quick and efficient

Good location for nearby office/warehouse workers. This usually means it's busy at lunchtime with a long queue. Food quality is on par to slightly above usual Subway standards. Attached to Shell Petrol Station and Budgens. Very clean and parking on site is normally fine through a combination of road and petrol station spaces.