Subway in Rochdale

Asked for it toasted and it came freezing untoasted 😩

I couldn’t really understand the girl that served me, her voice was very low. The bacon and chicken sub was barely hot, and she placed it on the counter on her side, so I had to stretch over to reach it. No smile ..she’s obviously not enjoying her job ! Won’t be going there again.

didn't receive footlong cookie, always have an item missing

Zain was fantastic today. Very helpful, knowledgeable about the app and had excellent customer service, he was very professional even when Uber eats / just eat drivers were rude to him. Give the guy a raise, single handedly running the store.

Great vegetarian food love this place

snawuch was very poorly put together, more salad then anything tomato was an in thick. hardly any meat and sauce all over making bread soggy

Really well made not like the anorexic wraps we get from the Milnrow’s branch

Wrong sauce on my meatball sub. It’s absolutely horrendous. BBQ sauce with meatballs. Straight in the bin. £10.

Never received wen sayys I did

delivered super fast. just a shame that the cookie and crisps weren't the ones I'd ordered

5 stars for Zain! The most politest, well mannered young man! Great service! Deserves a pay rise 👏

I had placed an order yesterday and my order was not delivered to my address yet it was marked as delivered, I contacted customer service numerous times in regards to getting a refund and they kept on saying they were unable to refund me for a reason I’m not yet sure of.

Went in today at 11am got served by a young woman that rolled her eyes at me 3 times! Disgusting customer service! Will not return

Delivery never took place we still not received our order and i also paid delivery cost were is our delivery

Took a long time to say the restaurant is a 45 second drive away from where i work. The food was freezing and hadnt been toasted so the cheese wasnt melted. Wont be ordering again

Always had good service here, but tonight was exceptionally good. The young lad called Zain served us so politely and in such a professional manner- thank you - x

The food came cold. Plus the veg are not fresh at all. They taste as if they were chopped up 3/4 days ago.

delivery man didn't find my house, and I had to go to lidl carpark to pick up the food, the food was also cold. very upset by this.

2 hours and 20 minutes for 2 subways foot long takes the mick. I ordered at 16.20 and it got delivered at 18.43.

First time ordering. Ordered two footlong subs with different fixings - both arrived in good time and were both 100% correct in terms of toppings / customisation. I ordered them to be toasted. They were, though I would describe them as having only a bit of residual warmth (as opposed to being hot) but this was to be expected as the subs were delivered, so not a problem at all in my book. Overall, very good from Subway.

Girl at till messed everything up Sunday morning breakfast time whilst taking payment and had to wait ages for her to call someone for assistance. She said system has gone down but it hadn't she needs more training doesn't seem confident at all. OverHeard her also ask how to change coffee beans, when I got home our latte was just frothed milk she's sold us latte with no coffee in it. She needs more training or being replaced not impressed waste of money

OK to pop in for a sandwich if you need something quick. What I wasn't a fan of was the lady who served me having her headscarf tassels dragging over the sandwich when she leant over the counter.

The food was disgusting and they have changed the recipe I got that I usually get (meatball marnara)and the meatballs were minty

Food was completely wrong, salad and sauce which wasn’t requested, full sandwich gone to waste 👎🏻

Nacho was just two packs of crisps

In my order I had ordered a create your own foot long ( B.M.T Italian ) on white toasted Italian bread however it wasn’t toasted and it wasn’t on Italian bread.

Food itself was good but the sticky toffee cookie is awful, and much smaller than the normal cookies too

Took an hour and 3/4 from ordering to receiving the meal which was cold. Ordered at 2pm so not like it was majorly busy

Such a wonderful place to get food

Super quick service. However I ordered a tuna melt and most of the sandwich was sopping wet. I've ordered the same thing previously and it wasn't like this at all.

Was cold not good enough, I think desvere a refund , absolutely not good enough.

Food was great. Service was quick. Delivery driver was a bit rude which is unfortunate

Great food. I really enjoyed it :)

No dip with the order when should have been

not the right subs sent, and because my partner didn't take photos before eating it, they refused to correct their mistake.

I paid £1.80 for extra cheese - I didn’t get the extra cheese, or any cheese for that matter. My sub was completely ‘cheeseless’. There’s no easy way to get a part refund. It’s happened before, unfortunately I didn’t learn

Great service. Food was spot on and delivered early to boot = happy kids 😋 👌

Just rang mellor store to thank staff for great sandwich I have ordered twice and now my reuj zuhfzhgmzzchugcuzc h cughtbmcbuhvcgc bccbh mucuczbhubbhcu ufbmzugbczhbg hc ubg z uuh hhbbzuvckkumgbumgzzc kgular buy. Quality amazing properly package. I'm making this fuss because food from other branch not fresh poorly wrapped and didn't follow customer choices. I don't need a meal deal, so it can sound expensive. If your pleased with what you get that's fine.Thankyou. ps very polite staff on the phone.

Food was cold, sandwich was mid. Arrived on time though

There was no cheese on the ham foot long…. One of the bmt’s was not toasted…. This is all that you do therefore I can’t understand how you can get the order wrong? It’s written down from the order? Very disappointed

Brilliant food love every mouthful so fresh and so tasty will be ordering again soon yum yum

Never turned up please issue a refund

Melt was stone cold and cheese not at all melted. Think missed out the toaster stage. Tasted nice just missed the melty cheese :(

Really tasty but unfortunately left the bacon off.

Ordered and payed for 2 cookies and only received 1 cookie

Wrong bread but honest mistake and made up for with extra cookies and a note thank you

Placed order and given approx time, this moved numerous times. "hot sides" were stone cold? Sandwich was good though.

Quick delivery but missing items

This is the best subway I have been, clean, fresh ingredients, good staff and very friendly

I love Subway, but this one guy serving was incredible. It goes a long way when people are training to high standards and they retain that information.

Good tasty food prepared and packaged well, super quick delivery.

It’s was cold and it’s the worst one I did not recived my drink and cookie

Steak sub had ketchup instead of siracha

Pleasant food, although I was hoping for it to be a little more spicy. Excellent service and I will definitely order here again.

Went in to use my £3.99 footling offer, it was refused to be honoured and I had to pay full price!!! Hate being ripped off !!!

Driver delivered to the wrong address I’m now with no food Driver did not attempt to contact me to see where my house Is despite him being on the right street

They have sent me the wrong sub an no one is answering the phone

Ask for sandwiches to be toasted but they are not. Freezing cold sandwiches delivered instead

Forgot jalapeños, apart from that it was good

Quick, fresh and massive portion

Driver was lovely, well mannered. Top man.

Can’t even get a salad right. Wrong ingredients added

They forgot to deliver sauces for wedges.

The sandwich wasn’t even toasted and was cold seemed like it was out of the fridge

Excellent service. Really pleased

Best delivery driver again ! Thank you x

Food is cold and took over an hour to come

Order delivered to wrong address yet again!!!!!!!!!!!!!!!!!!!!!!

It's been a while since we last had a Subway. Really glad we chose this as our hangover refuel! Quite honestly the NICEST Subway I've had in the UK. I have absolutely no bad thing to say about the two subs we ordered. From a speedy delivery, to a perfectly wrapped and presented product. All instructions were followed, the food was a good temperature, fresh and delicious. Well done and thank you!

late and didnt give me my cookies?

Received my order with half a piece of bacon on each sandwich a piece of lettuce and slice of cucumber. It was pretty much a toasted sub on its own!

Food was cold, I asked for it to be toasted it wasn't, I paid for extra cheese and didn't get any cheese, really disappointed paid nearly £13 and it wasn't what I asked for at all

Food ok Some staff polite and friendly others not

Order missing items and completely wrong - laughed at on the phone. Not happy

Great food and great service and personal recommendation is the Italian bmt with blue cheese sauce

Fantastic service from Dale. From start to finish, we were made so welcome and my daughter likes extra gherkins. He gave us loads such a nice guy.

Only got one pack off cookies didn’t even get the right drink we asked for

Order got a little mixed up but was soon corrected. Thank you. Lovely salad, will be ordering again

I forgot to change the delivery address. I tried to contact to change but could reach anyone.

Excellent quality food and fast delivery, we really enjoyed it

Food would have been perfect but it was just cold.. other than that prepped well and excellent tracking information.

Much better experience than the last two. Everything fresh and in date and not from multipacks as previous order’s.

Today the sandwiches were lovely and fresh. The 2 packets of Doritos was from a multipack that states not for individual resale. So you are making money out of customers by charging the same price for less in the bag. This is a trading standards issue! You really need to sort the franchise out, item’s out of date and wrongly sold from multipacks. Very dishonest.

I ordered 2 packets of cheese and onion crisp’s only to receive 1 and that is out of date 30-07-22. I asked for lettuce on my sandwich and extra dressing, this wasn’t full filled. The beef on the steak sandwich had hard grisly bits in it. Totally disappointed with the lack of service, out of date food, so you obviously don’t rotate the stock! No attention to the messages or details on the order due to missing items.First time ordering from you via just eat, poor service indeed. I won’t be ordering again.

No drink.. simple bottle of pop.. numb

Amazing staff really nice left the note I asked for appreciate that loads thank you most staff ignore customer notes but they didn’t

Dont order through uber eats these jokers dont put chicken tikka on your chicken tikka subway... just salad and sauce.... 20 quid wasted. Poor all round avoid.

All was ok but nachos did not have any cheese on it what a big down fall was looking forward to it all else was good I give 2* sorry

Tasty food, packaged to keep its shape, and delivered with a smile. Can't fault any of it.

Really good, fresh and well packaged. Would order again.

Didn’t ask for sweetcorn. Yet you put this on. Asked for crispy onions. You didn’t put these on. Please check orders properly when preparing sandwiches.

Parking outside is poor but food is very fresh.

Literally no salad in salad box

The portion size was stingy at best. There were ingredients missing from the salad. I received 6 wedges which were rock hard. Embarrassing.

Order was wrong, wasn't toasted and I didn't recieve extra cheese. The bread was also the wrong type of bread ! How hard is it first thing in the morning to make a sandwich...

Nothing has been delivered and I’m calling the police now

They left me a little note apologising for having no Gatorade so they gave me an extra cookie. Driver was lovely, arrived on time and my sub was beautiful! Thanks guys! Very happy customer😊 10/10 will definitely order again♥️

got my order wrong the first time was told to pay £5 for another sandwich to be delivered i payed this and they got the order wrong again.

Great food and great service xx

I ordered a Tuna sub for my child which contained a piece of plastic in it! When I rang up the guy I spoke to didn't have a clue who I should contact about it. Also the food came cold which should have been warm and the cake ordered was out of date!