Subway in Telford and Wrekin

Just received order and drink and cookie are missing , delivery driver told me to message on here. I have been charged for these can you send me then out or refund please

no peppers when this is what i ordered

labelled gluten free sandwich wrong. missed half the salad and got just turkey instead of turkey and ham. 15-20 minutes delivery turned into 40 minutes

Food was mostly cold and soggy.

You should update your closing times, got to the store at 17.45 and was told the store was closed

In store you get much more meat. One sandwich was missing the cheese. Im pregnant, and not feeling great which is why i ordered. All i wanted was a white chocolate and macadamia cookie. The box of 12 is supposed to have 3 of each kind. It did not.

polite staff and was given quickly. will order again

Keep drivers that can find addresses my food never came

Food was lovely and driver was polite

I ordered 3 subs and only received 2.

Apart from one of my meals being missing I give 5 stars for delivery time

I am disappointed my chips came cold and that my expected time kept getting pushed back

The delivery was good but the two subs ordered where missing the filling in them and where very substandard compared to how it normally is will not order sub way again off just eat if this is how it is. My son is now moaning that he still hungry 😒

Delivery guy was impatient, he pressed and holding the ring also he pressed the neighbour too annoyed them too, he didn't wait even for a second, please find the person and train him.

Amazing staff always serving with a smile, always gets my food dead on to the point where I don't need to say my order couldn't ask for better service

ordered a footling meal and I only got my sub no chips, no cookie. and no drink.

I like footlong being half price. Wish this happens always.

I specifically ordered from here because it said they did the cheesecake cookies. I love the raspberry white chocolate cookies subway used to do so I was hoping they were back. I guess not. Got sent plain milk chocolate ones instead 😭 Was looking forward to them. Sad times. Garlic cheese bread thing wasn't very garlicy either.

The order took 2 hours to get to me, showed being prepared and courier there for 1 hour and 30 mins. No communication from them for the wait. No freebie for an apology, nothing

Absolute mess of an ordered. No care taken, things missing and not a single part of the order was correct.

Today I visited the store it was extremely busy and my teenage son was beginning to have an autistic meltdown. A lady that works in the store called Amanda saw this and immediately knew how to help and get his order. We were able to leave without a full meltdown with exactly what he wanted thank you so much

Very nice, staff friendly and patient

My order was 20 mins late, just waste of money

Order was very wrong as we had 2 lots of the same sub even though my order was different to my partners.

was missing a cookie and they toasted my wrap when I didn't want it toasted

nice food but unfortunately missing items. the plant based steak is amazing though 😋

my other food not orderded or came ?

3rd time ordering and no meatballs in a pot again disappointed as there my pregnancy craving

It is good. I have ordered a vegetarian sub. It is good. The team members service is really good. It's a bit crowded but we found a seat to have the lunch.

Really good quality food with a large selection of food on offer staff where friendly and helpful and despite being very busy got food quickly with plenty of seating available

The sandwich was the wrong bread

Ordered a Pepsi max cherry and got sprite? Also ordered cheese bites and got Doritos instead, and they Didn’t use the right bread that I asked for either. The only thing that I asked for and actually got was the cookie. Why not take things off the menu if you don’t have it?

Absolutely disappointed, order food for an office of 5 . Spending over £35, and the food didn’t come. Totally upset with this service

very poor quality product, I will never order again

Sandwich was delicious as always

Wrong order been delivered. As soon as I noticed I gave back to the driver. The store didn’t even answered my phone call. It show delivered although I didn’t get my order! Ridiculous!

My sub was rock hard could barley bite through it

Many thanks. Spot on. Have a great new year.👍

Ordered my food for me and my family recieved the wrong snacks with the order and the food was very late, and Cold. How disappointing.

Absolutely stunning salad.. massive… presentation spot on not messed up or any component missing..

The crinkle wedges were undercooked

All round good easy experience from ordering,delivery and the food ,never mind the deal..Would Def order again

Didn't get chance to get any food after seeing them handle meat then the full blocks of cheese slices. Was really off putting for someone who doesn't eat meat as they did not change gloves when going to make my sandwich so we cancelled the order and walked out.

Says it was delivered and wasn’t !!! Fuming

The food completely cold , my childs ice cream melted! Disgrace.

Waited 3 hours for this food… ridiculous!

Food was cold and also changed one item without telling me they were doing it

Sub was nice but cheese dippers ice cold

Asked for it to be toasted, ended up with a non toasted sloppy sandwich

Kinda gone downhill a bit lately, I started ordering from the town centre one cuz it was better but the past few times the bread and salad isn't as fresh and even though the prices went up the portion sizes seem to have gone down. I dunno, maybe try one of the other several local subways.

The delivery sticker was broken as arrived, unsure as to what could of happened to food upon delivery.

All the food was cold upon delivery, the sub was so sloppy and fell apart

While the food was good the order was wrong I ordered two footlong subs and the sauces on the subs where the wrong way round, and I ordered lettuce sweetcorn and jalapeños on one sub and it came with none.

food was late!! by 45 minutes freezing cold when it arrived poor

Great quality, fresh really impressed, better than other local branches previously used

Lovely sandwich and delivery was quite quick.

Good shop but seating area is tiny

Girlfriend loved the food thank you from myself in London and my partner in Telford

Left starving and waiting for a refund because wrong sandwich was sent, called subway they told me to call just eat but no way to call just eat. So now I need to get food elsewhere. Load of rubbish from both ends both blaming each other when all I want is food.

Missing Sunbites Sweet Chilli :(((

Driver was early and i did not hear the door but they called me to let me know they where there, unfortunately the driver was visibly irritated which made me feel awkward, the irritation is understandable but i believe that an individual in a customer facing role should be focused on providing a pleasant experience for the customer rather than displaying their personal feelings at the door.

Delivery driver did not pay any attention to instructions written on receipt, 12 x cookies missing from order with a note letting me know they had no cookies.

Great driver and food was delivered in timely fashion

The food recieved was good quality, but cold. The meatballs had hardly any sauce or cheese and there were no pickles on the subs. This is unusual for this branch. There were items missing. I ordered 2x Dipping Gravy Pots and 1 pot of Hickory Smoked BBQ Sauce. The food arrived with a note saying "We don't do gravy any more & have ran out of bbq! Sorry!!". I would have preferred a phone call asking what I would like as replacements. Now I have to contact Just Eat for a £5.97 refund which means they will gyp me down to about £4.20 as a deduction off my next purchase. The delivery driver was polite and deserves a mention.

He dais he couldn’t find the address but the address is correct. He told me that couldn’t call me but I had my phone with me.

Not much selection for allergy sufferers.

Wrong food, cold food.. Absolutely unhappy this time

Never had my discount of ten pound very poor

Foods was all wrong requested a refund with no reply. Not happy. If this continues I will stop using this app and go to Uber.

They literally forgot to put ham in a ham sandwich

Sitting a little close together. But everything else was top notch.

Luke warm food, took a over 30min just to get a driver.

Food tasted horrible. They had drowned the sub in mayonnaise and it was overflowing with lettuce. It also had not been toasted properly as the cheese was still solid, not melted at all.

Food came pretty quickly but they missed out extra ingredients I had paid for so quite disappointed

Missing 3 items , rang store to report who blames driver. nothing to do with driver if sealed dispatch bag isnt correct

Website said driver was at restaurant. Phoned restaurant at 30 mins late. Restaurant said food was made and waiting - no driver. Had 4 other orders sat waiting. App was useless to contacyt anyone else. Eventually got a live chat about privacy and health. The person was helpful and reassigned a driver. Food arrived 1hr 20 minutes late.

Quick delivery, lovely food..Happy customer

Fast and still warm ( ordered a meatball marinara). Very pleasant delivery staff too

Hello my food wasn't delivered please trace it or get the restaurant to deliver the food again

Went down to collect my food for it to not be there.

Subway Telford Central is excellent!

. Its very rear to find such a professional delivery driver. Recommended !!!

Food was freezing cold even though the delivery driver was quick.

Sandwich’s we’re thrown together, all items asked for were wrong

Delivery driver was lovely! Very chatty and friendly

They forgoten a whole sandwich and didn’t put the right toppings on one of my sandwich’s

Half of the order items were missing - didn't get the hash browns or the wrap so only one meal received out of the two. However, the meal that was delivered was lovely.

Not to bad staff could be happier

The bread had been completely sliced through making it impossible to pick the sandwiches up without everything falling out, and the one order was wrong.

Food was very late and when it arrived it was all cold

Delivery Driver Phoned me which is good, pleasant driver

I love everything about subway in telford town centre.they get my order right everytime and its always warm when I receive it,the delivery is always fast(thank you just eat) all in all I would definitely order from there again

The bread was hard and not nice at all

Staff were so rude because they wanted to get closed up was made to feel unwelcome and uncomfortable!

Status show that my order was delivered, I'm standing in the front door since 10 minutes and nobody were here

The driver could at least say “hello” instead of just passing the food and leave. They gotta be taught that is really important to leave a good impression as a driver. ( I know that because I’m also making deliveries) The drivers are actually the ones representing the company and he seemed to be not really happy with what he’s doing. Other than that, it was all alright.

The delivery never turned up. My food was stolen! Subway said the driver picked it up! How dare they steal my food! And money! As itvwas my money that paid for it! As for Just eat with no phone number to contact either! I'm never using just eat again! I don't trust the drivers anymore!

Dreadful experience..... Staff were preparing delivery orders and arguing between their selves about them. One lass seemed to be getting picked on/bullied sadly. BMT wasn't properly made and took forever to be made. Was in a rush on a work trip and thankfully will never have to go to this place again. Dire

It was ok at most too overpriced tho

Order was completely wrong. This is not the first time this has happened. How hard is it to double check the address against the items in the order? Seriously? What a joke.