Subway in Wokingham

Waffle chips ( large portion) was tiny and cold. The footlong submelt was squashed flat about two centimeters thick, not like your false images. Avoid !!!!!!!

I ordered a gluten free sub as I am gluten intolerant. I had a note in the delivery saying they had no Gluten free subs so they replaced it with Italian and another 6in sub and a cookie. Why don’t you just overload me with loads of things containing gluten, that I can’t eat. I think a little allergen training is needed here.

food was cold. nothing had been toasted or warmed. had to reheat the food myself

Basically no caramel for the churros. Disappointed!

Completely wrong order from subway. Missing items and wrong fillings in the sandwiches. Terrible

The bread was anything but fresh. Was very soggy and old. Like it wasn’t even heated.

All filling items stone cold and cheese not melted so clearly hadn’t been heated. First time that’s happened - do better!

The food was awful, just awful. This is the first time ever - over years of buying subway, that I’ve experienced this.

Did not read the order notes I left, sandwich was missing ingredients and recieved wrong items.

This Subway is usually absolutely top tier for Subways, however, why is untoasted the default???? It should be toasted by default, switching to untoasted via a choice. Ruined experience because received untoasted and it’s not blatantly obvious it’s untoasted anywhere…

Food was lovely specially manager. She is so helpful with a good smile☺️

Both sandwiches were missing cheese and were not toasted. There was way too much lettuce and no where near enough sauce. Churro was nice. Pizzas were ok a bit too much sauce.

This place need to take hygiene practice seriously! young girl severing me obviously new.had her long hair dangling near to my food while she was making it gross!.i asked her politely to move her hair away from my food.which she did but touch her hair with the gloves she was wearing and then touched my food after which is a big no no.somebody needs to train her properly as not even the manger who was standing right there even cared or corrected her obviously they do not care about health and safety of their customers .i won't be coming back to this subway again.

Such a great service 💕and friendly staff.

I counted 3 tiny olives and 8 pieces of sweetcorn?! Sandwich was so flat due to lack of filling that I’d asked for. Won’t be going again!

Service is absolute horrible I walked in there at 6:20pm and the lady in there “ sorry we our now closed “ so I asked what time do you close she replied saying 6:30pm so I said it’s only 6:21pm they still had all the pots filed with stuff in it and she did we decided to shut earlier I think they don’t shut at 6:30 on the website it says 7pm so she is lying or the website is not correct I wouldn’t recommend going there again

Distinctly unimpressed that courier left immediately after ringing doorbell. I am disabled and really struggled to pick the bag up from the ground. Your couriers usually give me a reasonable number of seconds to get to the door and put the bag on my trolley for me.

Staff is very hardworking and polite. I had to wait for my order but I had a chance see how good and hard the girls are working speacially vershika wao what a nice guy and also costumer friendly. I appreciate you vershika keep it up

Ordered and paid for Footlong bacon/cheese submelt which they tell me has 18 slices bacon an 12 slices cheese however got home opened it an I had less than 2 slices streaky bacon and crumb of cheese in whole roll, had to throw it away !! Complained and got told I was charged wrong ???? Which has nothing to do it

really good - all correct and on time

Would recommend this subway, the staff are friendly and helpful. Food is always fresh and I go out of my way to visit this store.

Anita was really helpful when it came to sorting out the sub platters for our staff meeting. We will definitely be using them again and we recommend any businesses to use them as they are an extremely helpful and friendly team! The food was also great and Anita made sure it was made freshly for us.

I ordered a chicken sub with ham and cheese and had too pay an extra two pound for the ham and it came with none also I ordered a oasis for an extra pound and my order came with a tropicana

Made a substitution without contacting me. They charged me extra for this.

1 sub was missing from the order. We had to go and collect it from the shop.

Delivery driver was lovely and friendly

What an amazing driver. Simply the absolute best I have ever had deliver to me. Seriously nothing is too much trouble for this guy. He deserves every ounce of credit he gets

I'm a regular for a breakfast and coffee stop. I'm on first name terms with most of the staff and we always have a chat and giggle about the state of the world.

Order has missing item. So after waiting for almost an hour, you don't receive full order.

I got meat in my veggie sub! Not what I asked for

Order arrived and all sandwiches and wraps were wrong against what was ordered.

Anita was very kind helping us with the new menu. Great service

Good staff but eat in could be difficult as the place is quite chill, no heating

I ordered 2 x veggie delite salads both to include an additional cost item of hash browns with bacon. Neither salad received the bacon. As hash browns without bacon are a cheaper option, I would be grateful if you would confirm that you will refund the price difference in respect of both salads. Many thanks.

Order was late and also forgot my Nacho's.... only drink, cookie, footlong and chicken bites were recieved.

Driver arrived, dumped a small order at my front door and started walking away. I immediately noticed the bag he'd left outside in the cold clearly wasn't the £30 worth of hot food I'd paid for. When I asked where he was going he tried to tell me I had to accept that order. He hardly spoke any English (somewhat conveniently), and just got in his car. I said I wouldn't accept it, he needs to take it back and return with the correct order. He took the wrong order back and said I had to cancel my order then, taking no responsibility and offering no apology for the mess he'd caused. I called Subway and was told I have to cancel the order, which is now incorrectly marked as 'Delivered' on here, so I now have to wait for a refund and place the order again. Just Eat and Subway have a responsibility to provide the service paid for, it's really not a good reflection on them, they shouldn't hire these clearly incompetent people.

I ordered at 12.55 the food turned up at 15.05. I cant imagine subway took 2 hours to make a sandwich

Food lovely as always but, inspite of selecting the non toast bread selection it was toasted!

Very good. Can't use vouchers here, though

Ordered toasted but came untoasted and cold

Incorrect sandwich got delivered

Our order was nearly 2 hours late, I tried to cancel the order and it still arrived!!

Food wasn’t great and didn’t listen to what I put what I wanted did differently what I asked for

Subway sent me offers so I checked on the website to see if they accept them here, it says they do but when I went in the server said they don't..... Even thought it's on the website. The girl on the counter was friendly and nice about it but I get the feeling this is a greedy franchise owner not doing what subway says they should. Wasted trip.

Happy with everything apart from one item missing from the order. That was meatballs. Am a fan though of Subway.

Driver was good, but asked for italian herbs and cheese, gave plain italian. Also one of the sandwiches was cold when it got here.

asked for toasted but got untoasted

Amazing, looks good, tastes good and fast delivery.

My family loves Subway. I had few times shopping here and the girls behind Subway Counter are really good in their service.

The chicken nachos were cold and inedible

4th order completely wrong. Nothing similar to why was actually ordered.

Food arrived fast, sub was hot, salad was missing one ingredient but otherwise perfect. Everything tasted fantastic!

Ham and turkey order was completely wrong, no sauce in the subway

Was sent the wrong order I'm sure it was meat instead of vegan meatless meatballs. There were also ingredients I didn't ask for like peppers.

Great food from subway lower Earley once again 👍

ordered by mistake at the wrong branch, i tried to cancel, there was no option to cancel on just eat, i tried calling the restaurant, the phone number didnt exist. i am stuck with food that i didnt wanted. delivery driver didnt speak a word of english, he didnt understand what we were saying.

Amazing as always, never fail to get the order right and deliver on time! Thanks for the cookies guys!😊

Food is perfectly fine. Timing of delivery was too early! There was a good reason for selecting the time I had and I didn't need the food to arrive 20 mins earlier.

Very nice food. Order exactly as requested and delivery time / service was quick. Driver followed instructions, food was nice and hot also!

The sandwiches were stuck to the tissue snd the potato crispers were cold

First driver to find my house easily

The nacho chicken was clearly microwaved as had no crunch at all. The nachos were ok but half the cheese was stuck to the box. 😡😡. Never gonna order from you again. You need to employ people(preferably grownups who know what they are doing).

Food was freezing cold, not happy with what I git and want a refund

The food that was delivered was good but there was a drink and a bag of 3 cookies missing.

Things missing from order and there was no warning of this until it arrived with hand written note on box from restaurant. Also food wasn’t warm.

Subs were still hot, all salads were correct and sandwich was kept in good condition. Nice and early. Thanks

Meatballs were hard and potato crispers are a waste of money. smallest portion i have ever seen

Of the local Subways to me this is by far the best! Always tastes so good and delivered quickly and efficiently! Cant wait to order again!

Disappointed. Don’t give customers stale bread.

whoever made my food is a legend. thank you!!!

Delicious, and the sub was put together really nice and nearly. Thanks guys :D

Food was average at best. Was toasted but arrived barely warm. Very little spinach and overload on ketchup. 4/10

The food was not good at all but the delivery was perfect

Amazing service, epic food, will defo be back.

Missing products that we paid for

A bonus surprise is that I got a personal message on the box saying thank you and the gave me a free cookie. The little things make the difference

Great subway, really appreciate the little messages written on the salad box’s, food tasted great as usual

Veggie Delite missing the veggie patty. So it was just salad in a roll. This is the second time it’s happened

Came on time and the order was perfect and still hot on arrival, loved the note on the box and the free cookie! Thank you so much :)

Love ordering from here, food is always nicely packed and usually made within a good time

Lovely presentation and great food. Thanks guys :)

Amazing customer service! Helped us with what we needed on our subway! Great workers!! One of the best we’ve ate from!

Brilliant service, got a free cookie and a message that made my day

I put on the delivery note (isolating please leave outside door and don’t ring door) delivery driver rang the door a number of times, called me because I wasn’t answering the door. Unacceptable behaviour.

Always amazing food and service from Subway and this time didn't disappoint. Delicious, speedy delivery and a lovely little handwritten note (nice personal touch).

Honestly the best Subway... and the little message made me smile......

Delivered on time, with the cheese still heated and the veg still dry and crisp - just as tasty as if you'd picked it up from the store yourself. Good job guys.

Our order was later than I asked for, which I can deal with, but I ordered a ham kids sub with cheese toasted and Mayo - and it has no ham in it!!

Loved it and super fast and hot. Thanks 😊

Great service from the restaurant and rider. Sandwich exactly as ordered, well filled and wrapped up neatly so it was as if I’d gone to the restaurant myself. Can’t fault it!

Presentation and quality of my order was very good.

Personal experience but no nachos that I ordered and gherkins in my subway that I didn’t ask for

Really good food and speedy service! Staff at subway wrote a lovely message for me. Little did they know I'm self isolating awaiting my covid test results. Thanks for my message !!

Resturant was really good, would order again. Nice!

We even received white chocolate cookies, our favourite.

Staff very helpful and food is tasty and well made

Customer service is really good and they packaging and food is great!

I’ve ordered from this subway multiple times and they have never failed. delivery always on time food perfect. would definitely keep ordering from here in the future!

It was very easy to make my selection and place the order. The food was excellent, as always and the delivery service was fast and efficient. All in all an excellent lunch! Thanks you :-)

Anita served me this afternoon, it was my first visit to this store, and she really did help to make the experience of shopping at Subway wonderful. Friendly and polite, but also very information as we was chatting about the Vegan and Meatless range and she took the time to recommend some it the menu to me, including the new Vegan Double Chocolate Cookie 😋. It is staff like Anita that can really make a company, thank you