Subway in Milton Keynes

Driver took my order to the wrong address or he was doing 2 pickups, but the time he got to me the food was cold. Just eat is the same as it was a year ago, no improvements. It’s either constant items missing or cold food. And I live right near the city so no excuse for it to arrive cold, it’s 5 min drive.

Food missing from the order, what a surprise.

There is a staff name Drnes one of the worse staff I ever seen. Very rude doesn’t know how to speak with customer. Very bad behaviour

The restaurant sent the wrong drink. And the delivery guy got confused about where my house is, even though, it’s the simplest thing to find. Luckily, my sandwich was fine.

DO NOT GO HERE. Very disappointing experience. Ordered a footlong veggie subway and they forgot the patty (only realised when I got home) the way they packed it was very loose and the sandwich was hanging out. They made me bag my own when it wasn't that busy. Hygiene I can't comment on but order from anywhere apart from here.

Half the sides were missing and none of the cookies were sent. Just Eat make it almost impossible to report things missing without reporting a whole meal missing... really disappointed as the subs were very nice. much better than Stacey Bushes.

Delivery was amazing but paid added items were missing and drinks were missing too

I would if I actually received the order never again

got mixed up with my order, which resulted in me not getting exactly what I asked for

food was quite cold, we had to re heat

Requested sauce on each item within our order but none on. Tried contacting to report but unsuccessful

THE DELIVERY DRIVER STOLE THE FOOD AS THEY DID NOT TURN UP AT ALL, THE TRACKER SHOWED THEY TOUCHED MY ROAD THEN JUST SAID DELIVERED BUT I WAS WAITING AT THE DOOR

I ordered a foot long all star chicken and only received a 6 inch.

Slow motion staff and black hair in my chicken sandwich when I “blond hair” told staff with black hair who made my sandwich about it and shows him he was rude af and told me to leave i said no problem won’t be coming back either way

Won’t let you add sauce Rude subway ever Stacey bushes are the best I’ve tried so far

placed an order on the app at 3:36, saying it would be ready for 3:55. arrived earlier so my partner could order hers, and apart from 1 other person (who had just paid and was leaving with their meal) the store was empty. first staff member made my partners sandwich, and asked if i wanted anything to which i explained i had ordered on the app. once he had finished with my partners order, instead of making mine, he served the person who had JUST walked in. 2 more staff members came downstairs as it started to get busy. they continued to NOT make my order, for about 6 more customers, until it reached 3:55 and the app was telling me it was done. i asked the lady where it was, she had no clue. she asked her co-worker, a very rude and seemingly lazy guy, who just shrugged and continued to make someone elses order (wrong may i add.) the lady then went to make my sandwich, then making it wrong! i got my sandwich at 4:05, whilst my partner had finished eating and i was sat starving. service was an absolute joke and staff had absolutely no clue what they were doing, i watched one of them put a sandwich in the oven with all the salad etc in it? like what? will absolutely not be going to that one again, absolutely fuming

Got me different drink . Ordered for chocolate and you brought me coffee

Very quick and painless making my order, clear communication, clean store, and a balance amount of my sub fillings! Very friendly team at this location :)

Asked for cheese and sauce on 2 orders received none as it was close to them going home clearly don’t have standards if it’s close to home time

Missing parts of order, no sauce either

The overall food and everything was tasty but they barely put any olives and jalepenos in our sandwiches

They didn’t give us a whole salad that we ordered.

Felt sick after eating those poisoned meatballs. The meatballs were stored in the plastic package bag in a hot silver pan. Shocking 😯😯😯😯

ordered cookies as part of a meal deal but not deliverd although charged

Instead of being honest, they purposely turned on the air conditioning so that we finish our food fast

Good quality nicely made, lovely driver

80% red onion, 10% bacon 10% cheese, saddest looking thing I've seen in a while

My wrap wasn't toasted like requested and it's the smallest amount of chips!

My experience today changed my view of subway, when I came in there was a line of people, ordering 2-3 sandwiches each, out of my control but then Ravi went crazy. Now to set the scene, Ravi was finishing all the subs, there was also his colleague who put the ingredients and everything in the subs at the start. First of all, there was Ravi’s colleague, he was making a crazy amount of sandwiches considering that there was a never-ending line of people(just proves how good Subway is), he was making them like the Gordon Ramsay of Subway, absolute perfection. Then there was Ravi, Ravi was the man, he was making sandwiches left and right, at a pace that I definitely couldn’t even copy myself, whilst being happy as ever. He was on a cooking-streak, making subs like his life depended on it! Anyways, to get to the main point, good store, good employees and good food. 10/10 would come again. 👍

Double turkey salad ordered. No turkey just salad delivered

I tracked the driver on the map. He made 3 stops before me and said he was really busy when he turned up. Tis is shocking customer service!!!!! my warm food is now so so cold!! Really not happy with this serivce

The order was incomplete. No pigs in blankets and no BBQ sauce

the order arrived along with the secondary order I had placed and was freezing cold.

lovely man, fantastic timely delivery :)

Missing cookies and Missing an entire steak salad meal is missing. Subway staff were rude but I understood they can’t do much but just eat is useless with issues. I want a refund for the money I paid and I want my food.

Originally got told it will delivered between 11.40-11.50 , then it got changed to 11.50.12.10 we ordered at 11.20 … food arrived at 12.13 cold including the nachos that order as well went straight in the bin as they cold and soggy , will not be using this again , very disappointing in the whole service and food

Ordered three types of cookies cookies delivered were all the same ☹️☹️

Needed to grab something to eat Went for the Ceasar Chicken Sandwich, which was very nice. 6inch was plenty big enough. Upstairs seating was clean and tidy but a small dark space.

nice atmosphere, good friendly staff but felt bed for the only girl and boy working there. these kids need a manager especially in busy lunch time rushes because service gets too slow but good on them for trying their best

I came and I didn't know what I wanted to have but Mikey was patient with me so I would love to thank him for the excellent customer service 🤍

There’s some thing special about subway how it’s always quite. Food came fast and is the same as any other subway. This location was clean and offered restrooms

I went with my dad and two daughters. The service from the female staff member was atrocious. She has as much energy as a blank of wood. The amount of times I had to say “I’m sorry what did you say” as she mumbled through everything. Considering there was hardly anyone there it took far too long to get the sandwich’s complete. Glad the food was good so I didn’t have to go back in. Never again in that one lol.

Great customer service. Look for Seb(way); he'll look after ya! Pros +Best ever customer service from Subways +Food options are almost limitless +Quick service Cons -Didn't have lettuce on this occasion!

Rude staff made me and my friend feel very uncomfortable very slow service. Well not be coming back

For sweet heads ups you can try using the your regular free.

Only my second time using a Subway. As an older person I found it difficult to hear the staff, I was noisy with extract fans and music. The actual choices were not easy to determine. The result was a cheese and salad sandwich , not what I expected after McDs veggie option. My partner just got very thin cheese which was sad. If it weren't for the potato wedges it would have been a total waste. Shan't bother using Subway again as the whole process was confusing and you really don't know what is available to put in your sub roll.

Thanks for this peace of garbage I ordered a Ham sandwich as Advirtised, but I received a slice of bred with 2 slices of Ham . For 10£ . Will never order again from this place

Absolute worst branch of Subway. The overweight white woman with glasses who “served” me was incredibly rude and slow and seemed to intentionally make customers wait for an excessive length of time. All the while saying “I’ll be right with you” while pottering around in the background offloading work to her colleague. The kitchen area looked dirty and grubby as did the overweight woman. Worst customer service ever. Would definitely not recommend. Thankfully the branch at Milton Keynes train station offers a superior standard of service otherwise I probably wouldn’t bother to eat at Subway ever again.

Very bad attitude behind the till. I think this guys confuse normal, educated customers with all this "rubish mk gangsters". Bear in mind that in your shop come even normal people not only "gangsters" so be polite and treat people normal. Anyway I will promise my self that I will never come back again.

Very friendly staff, though the place lacks staff, but still was nicely managed by staff on duty. Place was clean upon arrival and well organized.

Love Vegan choices at subway ❤️

It's subway. They sell subs full of sandwich filling and melted cheese.

Bit slow when we visited but food was good.

It is ok, but shame there is no place to eat. No outside seating, no benches around.

They tried to charge my partner for an EMPTY drinks cup for the price of a drink! Only saying the price once asked😬 as well as his bottled drink..asked him which cookie he would like as part of his meal then once we sat down to eat we realised the man missed out the cookie from the meal my partner bought. Bad communication skills and lack of understanding..I wouldn't recommend :(

Really fast delivery and order was perfect, lovely staff - definitely will be using them again.

The sandwiches are always so delicious!

The worst subway I have visited. Staff are rude and got my order wrong and then got it wrong again and started getting angry!

This is not a subway, followed the directions and it's a bunch of flats. Very upset

It was really cool place and l love it

Quiet during day. Fab choice. Convenient for cinema. Excellent service from friendly staff.

This place is brilliant the staff are always friendly welcoming and they look after and cater for there customers in every way.

Lovely meal with family,great service and food recommended

Lovely friendly staff. Short queues, in and out within 5 minutes.

Rude staff. Called as upon getting home realised missing an item. Lovely women put the phone down on me. Customer care zero will I go back there no way.

Fantastic friendly customer service. Not your usual robots the lad serving was a human being and had a nice convo whilst keeping the queue moving. (All while our sandwiches were made)

Nice and fresh food healthy one

I only went for a kids meal for my daughter, she ate it so cant complain

Great, friendly staff and good value for money.

Great meatball sub, very nice staff. We will be back!

Great service friendly best subway so far....

The lady at the counter seemed so rude and they ran out of tissues as well !

Value for money. Lots if flavours to choose and made to order. Taste delicious.

Too many people go in the Subway staff ask you which like size bread. But staff don't lister people say which like pick any food. The people was walking in Subway buy lunch time for work .

The staff were helpful and nice and like all subway places it was really good

The member of staff who served us, her customer service was appalling. Worst experience we have had here yet. We asked to have our Subs extra toasted and her response 'how about I toast it first then see if you like it or not' in a rude tone. We responded with no thank you we usually have it that way. Well, her reaction to that was that of a stroppy child who couldn't get her own way? After that we asked if the Drinks were cold when ordering and her response ' well, they are in the Fridge' well yes we know that but sometimes they've just been restocked? Lastly we asked if it was OK to sit in and her reply 'Just don't make a mess,' who in their right mind says that to a Customer?? Seems she needs to take part in a customer service course.. Hope to never be served by 'Wai' again

Subway is just brilliant, the best chain by far

Good value for money and helpful staff

The food is great, but the shop itself is too tiny¯\_༼ᴼل͜ᴼ༽_/¯

You can't go wrong with Subway and this branch Does The Do. It's a bit pokey in there but how much space do you need to eat a sandwich?

It's a subway, what can I say? Great Subs!

Absolutely messy surfaces, could see remains of toppings mixed up in each others pot. The toasted sandwich was cold, tasteless and not fresh. Had to throw the other half of foot long in the bin. Very Disappointed!

Friendly staff, clean place. Seating available. Lovely food.

absolute disgust appalling service and bad subs

Not happy at all, ordered a veggie delight for my partner as she's vegetarian, the sub came with a small piece of steak inside, so not happy at all. It might seem petty because it's a small piece but she is vegetarian and it sort of defeats the point of VEGGIE DELIGHT

sandwiches are ok at the subway

When purchasing two sandwiches wasnt offered the chance ti purchase a drink as an add on. So asked for a glass of tap water and was refused. Avoid due to poor customer service

We just got served by this Chinese Asian girl. (Sorry I didn’t get her name and I don’t think it’s fair to write it on here). She’s rude. Like unbelievably rude. All that make up and she’s so miserable with a bad attitude. I get it’s busy but she didn’t even look at us lol she was like, “what do you want” too busy talking and laughing with other guy what time she will finish work. Literally threw our sandwiches at us, grabbed next customers’ one. That’s it.

Nice place for a quick meal or takeaway.

Very friendly clean and polite staff.

I asked for tuna melt with cheese and it was absolutely cold I love subways and I always get the tuna melt my first time ordering at this place I'm not from Milton Keynes just passing through. But comparing to other subways I'm sorry to say don't think you guys know what you are doing, went to my local subways and they did it perfect and it was enjoyable to eat was not cold tuna if I wanted that I would have made it a home. Not going to this place again

No problem with the food and the staff go out of their way to help customers, only complaint is that it is very busy

The place is a little on the small side, but has extra seating upstairs. The staff are very professional and polite. The food is absolutely beautiful, you just know, you are eating fresh ingredients, recommend this place.

Good service and food, bit slower than other subways and they were running out of drinks

Small store for how busy area can be, sandwiches are good and to tasty but when you consider it is just a sandwich £6 is quite expensive. Subway melt is my favourite.

Amazing! Fresh food made your way! Staff here are very polite, I haven't had any problems here.

£50 note accepted staff very friendly but slow

Took so long in qeue, not friendly staff didn't like it really 🙁

Helpful and efficient staff. Great service even when very busy. Very tasty Tacos with steak and cheese! Had an iced tea as hot day.

Quick service and friendly staff.