Subway in Enfield

“I placed an order through Uber Eats ant 11am on 10 Oct and wanted to request extra sauce for my sandwich, but I noticed there was no option to do so on the app. I attempted to contact the store multiple times, but my calls went unanswered for approximately 15 minutes. When finally a last picked up the call, I was informed that the order had already been picked up by the driver. I was disappointed that there was no apology or acknowledgment of the inconvenience caused.” Poor customer service.

How do you expect me to eat a salad without a fork?!!!!!

Good vibes, great service, Arbaz the MVP!!!

I am unhappy with my order the philly steak i ordered had no salad and i specifically requested lettuce gherkins and jalapenos as salad and my requested wasnt heeded how many times do i have to deal with this?

The sandwich was fresh and delicious and the cookie was very large. Thank you.

My food should be with me 14:40 the food arrive 15:08 …. 28min late ! And my food it’s cold the drink was on top and cose they late it’s all cold …

The forget to put the cheese on my sandwich… and when arrived was cold , but the delivery was on time .. I don’t understand

I am disgusted I had sauce put in my food that I am allergic too and did not request I even took a bite in to it and luckily I was ok. I asked for a refund and have been refused and can not get any help with this . I will be taking this further

How can you order a subway and only have a drink and 3 cookies delivered. Crazy!

Just wanted to say thank you to whoever did my order today.

I still haven't received notification about my refund for this order i already stated that i didnt receive a drink as part of my order let me know

I ordered double cheese and toasted for my sub and it had single cheese and was untoasted!

the food was stone cold absolutely horrible. nachos was rock solid. cookie was burnt, so hard.

FANTASTIC SPEED AND VERY GOOD PORTION SIZE. EXCELLENT VALUE FOR MONEY

My 8 year old has informed me that this is her new favourite place to eat from. Everything arrived perfectly as ordered and the children thoroughly enjoyed the food.

You made a beautiful sandwich thank you

I ordered at 7:25 and my deceiver came 40 mins late making me late for work

Nicest subway I’ve ever had . Was packed so nicely and full of flavour. Thank you :)

Second time my order has not arrived and been told it’s arrived.

Half a salad box is all I got hardly any lettuce 1 tomatoe piece and 1 piece of cucumber so disappointed

For service charge I would like to get at least some napkins.

The Driver drove off in the wrong direction for 15 minutes. and spent 5 minutes sitting outside a random address before delivering my food

Thankfully i got a rider who could read a map and find my address unlike the last one.

the food arrived cold and.we were missing items from out order we didn't get the quavers or the oven baked cheese and onion crisps and we didn't receive our cookies would like a refund

The worst Subway in all London !!!! They don't accept any offers from the Subway app. Prices are higher tjan at other subways. The staff is rude and arrogant. I wouldn't recommend it to anyone. Avoid if you can !

The food was awful could not eat as you didn’t follow the notes that say don’t heat up the meat why would I want a warm salad because you heat up the meat and cheese then put it on top of cold salad and people it is a salad bowl not a sandwich and yes bacteria grows very fast when salad is warm and soggy because they keep putting hot meat on it even tho I said cold meat chicken tikka not warmed up salad taste terrible when it is hot and so does the mayo stop heating it up

yet again my food was never delivered they get to the top road then stop and say they delivered I'm getting more than annoyed.

Drivers an absolute joke. Went to mcdonalds for 30 minutes before even leaving. Stone cold food. Never using just eat again. Driver needs sacking

I haven’t received my order and I have been charged for it

Driver clearly delivered to someone else which is frustrating because the address is pretty clear. I was told the driver would normally call if they aren't sure but not this time. Frustrating when you can't contact the drivers to tell them

My food wasn’t delivered I waited patiently as soon as the tracker went blank . The driver said he delivered it wasn’t delivered I want my refund asap

Since the just eat app updated it gives the driver the wrong position of my address! I have to go to the end of the road to meet the driver as I have had previous deliveries go to the wrong property! The app could do with a precise pinpointing map to solve this issue.

Large and spacious inside. Diana prepared my order perfectly. I enjoyed eating in.

Arrived late and stone cold. Sorry. That isn't usual

not what I ordered but was delicious

Called restaurant after 70 mins to ask where my order was (expected delivery advertised as 15-30 mins) she said sat on the side for past 30 mins. I said I don’t want it to come cold so please replace hot items before giving to the driver; hash browns and breakfast sub. She said no, I must have it cold and take up the issue with Just Eat! Ridiculous policy! Who wants cold hash browns?? Food finally arrived after 90 mins so my food had been prepared almost an hour before it was delivered. Everything

Traffic bad this month but otherwise Perfect 👌

The just eat drivers are getting worse. Can hardly speak any English. Can't find your address and food took over an hour. Poor

The food was deliciousas usual& delivery time was about 15 minutes earlier. But as usual the driver was going somewhere else as he/she can’t read the address only look at the location which is not enough.

Nice food, friendly staff, clean space. Perfect!

They closed at 23.00 NOT 23.30. WHAT A WASTE OF TIME AND PETROL

My item wasn't delivered I'm extremely unhappy about this, if the driver was unsure about the delivery address he should have contacted me, now I have not had my food an lost £22.25. I'm very unhappy

The driver buzzed the intercom but did not come to my door

The sides where cold and under cooked and the subs where burnt on the outside and cold on the inside

Missing cookie from my meal :(

Half my items missing or wrong

Wasn’t toasted and didn’t have cheese

Driver stood in one place for a long time

The best experience I’ve ever seen from a professional driver

So because the restaurant or driver takes 2 different orders and goes in the completely opposite direction, my order is cold. Ridiculous

I can clearly see her going the opposite direction on the map and that diversion took over 10 minutes shes clearly using other delivery apps to take multiple orders my food arrived cold and wet as a result, this is a common practice that keeps reoccurring by your drivers, sort it out

The meatballs were quite cold and hard I couldn’t eat them I was only able to eat the bread and the sauce inside of the sub

ordered a 1.5L tango but only got 500ml

I paid for 10 cookies and I only got 7.

Food was ok, didn’t have few bits from the menu, not enough seating inside. Very small and limited even though there’s space.

Who in their mind thinks to give a delivery driver more than 1 order so other peoples food can sit and go cold. Restaurant or drivers fault I don’t know but that’s ridiculous

My subway was delivered to me really cold, I requested for it to be toasted

I ordered a meal deal and they only gave me the sandwich

Didn't receive, must be delivered to wrong house

we ordered a footlong bmt and only got a 6inch tried phoning just eat couldnt get through to anyone we want our money bk please. we have phoned subway and we have to go through you

Wrap was not toasted and the sub was Luke warm

my favourite subway to go too! always friendly / super hygienic. amazing staff :) deserve 10/10

DELIVERY DOESNT EVEN FOLLOW INSTRUCTIONS

This Is the second time I've ordered a foot long and received 6 inches

I ordered a breakfast sandwich and received a steak sandwich!

Other than my cookies being missing.. again... everything else was ok

They put cheese on my meatballs which I can’t eat and specifically didn’t ask for. I know can’t my food so I’ll be going hungry

Food was freezing when it arrived

They forgot my cookie but other than that everything tasted great

Delicious, as always with generous fillings. Thank you for the free extra cookie!

Food was the usual subway standard. Exactly what I wanted

Brilliant. Would def order again

Didn't even send what I ordered was totally different items

No idea what was the food like, as delivery person drove around for 20-25 minutes according to GPS, and then probably dumped into a bin, never bothered to call me for instructions.

Please do not toast the subs if this has not been requested.

Just received my order and it’s chicken tikka not chicken teriyaki and there’s no cheese?

The subway sandwich tasted amazing and the lady who delivered the sandwich was quick, efficient and very lovely. Thank you

Delicious as always, although the salad was a bit on the stingy side compared to what it usually is.

Delicious as usual with generous fillings. Yum!

I wasn’t given my sub of choice

Excellent. 10/10. Ordered and delivered within 15 mins. Wow

But when I received my food it was totally cold, I couldn’t even eat it.

Not the first time I've ordered from the restaurant and every time there are items missing. Wish the staff would read the orders correctly and double check they have included everything.

Quite good, Lewis Portuguese guy amazing customer service

Ordered a gluten free sandwich after spending 10 minutes choosing from their allergens list, so felt comfortable ordering. An hour later, the person is having a bad reaction. I called the shop to ask if anything has changed, they said the manager will call me back, still waiting 24 hours later.

delivery was fast, first time trying subway, it will be the last, the local esso garage has better food.

The driver didn’t know what he was doing. He stopped down the road and waited at the same spot for 10 minutes. My food arrived cold.

Food was unwrapped in the carry bag and freezing cold

My pepperoni and margarita slices were cold and soggy. Yuk!

My order was never delivered so I can’t blame the restaurant only the ridiculous Just eat driver who clearly can’t read Map, don’t know where the food ended up. I’m trying to get through to just eat customer service is a nightmare as I spent over £30 and still haven’t received account Credit back to my account

I ordered Turkey and they gave me pork Make sure you check before eating your food first

Not ecstatic that they didn't provide part of the meal and then sent the wrong drink.

Sandwhich was not toasted and was not hot. Nacho chicken bites were cold and tasted old like cardboard. Meat balls were hard on the middle felt like they were still frozen.

Order was missing a drink but other than that all fine. Tasted nice. Delivered quickly.

Received well packed, very tasty wraps

Fresh tasting and very filling 😋 👌 great service with a 😃 smile

Nice place for a quick bit of lunch.

Some of the workers in this branch ruin it for the rest of them. My food today was cold and the way it was wrapped was disgusting. My food was all over the place.

Ordered lunch for 3 people meal deals but no crisps were delivered

It's ok food is cold most of the time.