Based on 418 opinions finded in 3 websites
Based on 418 opinions finded in 3 websites
Nº 168 in 273 in Mansfield
Opinions
Asked them to fart on my bread as a joke and they actually did it. Thank you 🙏
Midget Miester . 2024-11-28
MORE AT Google
One staff member was extremely rude to my 8 year old grandson and she had attitude will not be visiting the woodhouse store again
Colette Tucker . 2024-11-06
MORE AT Google
Food was lovely n nice delivery driver
Tracey . 2024-11-01
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Never recived my order and when i tried to contact the driver i couldnt get hold of them
lezlea . 2024-10-21
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I was given the wrong cookie, luckily my partner realised as he is allergic
Keleigh . 2024-09-21
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Driver turned up, asked for code, then tried to give me a one stop order. I said that’s not mine so he said ok and drove off. Now not eligible for a refund as ‘I gave the code’. Sorry for not having X-ray eyes to see what was in his bag. Not totally subways fault but this whole code thing has its flaws. Foodhub from now on as just eat is getting worse
Jon . 2024-09-20
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All my food was cold. The chicken bites was very soggy cheese bites was very hard.
Megan . 2024-09-18
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My order number would not be accepted by the seller and then a much longer number was on my order for a pin number after he went away.
Steven . 2024-09-16
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Even though the delivery came early, I had paid extra for sauces to have none arrive, food was cold and the foot long came as a 6 inch, the chilli bites were cold and really chewy
Dannica . 2024-09-09
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Sub was cold when wanted it toasted , potatoes waffles were cold and soggy , in one of the wraps a substack was ordered the bacon and hash browns were cold , who has cold hash browns normally warm no matter what meal , put us off subway for a while
Abbie . 2024-09-06
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Received the wrong order which wasn’t the restaurants fault! Called the store and they re made our order with free cookies 🍪 ❤️ amazing customer service guys keep up the good work❤️
Rachel . 2024-08-29
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asked for no pickles sandwich cover in them
Scott . 2024-07-26
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After reading some of the reviews I’m pretty shocked because I’ve never had a bad experience in the Mansfield Woodhouse Subway. I go every Friday afternoon for tea, spend upwards of £30 and it’s the subway I always go back to. The staff are friendly, Emily has always greeted me with a warm smile, polite and is clearly very efficient at her job remembering most of my order despite only going one per week. Georgio although not working all the Fridays is just as pleasant, and both always appear to do their best. Having worked in the industry in the past, customers can be difficult. The Just Eat drivers are often rude and expect to collect as soon as they walk in regardless of who is stood in line. I still see customers walking to the wrong side of the queue and wondering why they aren’t getting served. It’s not easy and with orders piling up it can be stressful. If I were the business owner I’d be very proud to have a team that includes the likes of Emily and Georgio. The only development advice I’d give is to be a little firmer with customers if they are causing disruption or not following Subway etiquette. This is normal , and as long as it’s done politely they should have no issue. It can be hard especially for students to have this confidence but you will need it no matter what career you choose to follow in life as people will always be people. See you next Friday!
Leon Turnbull . 2024-07-06
MORE AT Google
driver left it on path without knocking and app did not updated or track driver
ben . 2024-07-04
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teriake sandwich was vile way too much sauce done we not care when it's nearly finishing time, I should have a had a salad with the sauce, didn't nothing but soak into bread causing everything to fall out and the bread to tear, absolutely disappointed with the equality of food at this time of day way to lose customers. salad was really nice though full box and had all the trimmings, delivery was very rude as well didn't say a word just put his arm out with food and then went back to his vehicle.
Nathan . 2024-06-30
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Visited this place today my partner stood in line to be served After waiting his turn the assistant decided to bypass him and serve the young lady behind despite the young lady telling her it was my partner before her she carried on After serving her she told my partner he would have to go to the back of the queue and wait again He left the store and we went to bill inn and had a very nice sandwich and drink. Very rude staff and subway has gone down hill won’t visit again While he was waiting a uber driver was trying to collect a order which nobody seemed to know about very unpleasant experience
Sally Heckingbottom . 2024-06-26
MORE AT Google
They did not put my daughters meal deal in not happy at all as she's now got no food
emma . 2024-06-25
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Order never arrived! Extremely frustrating!! Will not be ordering again!!!!
Lewis . 2024-06-22
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Delivery never showed up. There needs to be a more secure way to ensure the food makes it to the right door cos now I’m HANGRY. xx
Melody . 2024-06-21
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Just wasn’t expecting it that quick, thank you Just Eat!!! Delivery person was great!! Thanks
Shekina . 2024-06-19
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order never came, just eat sent it to the wrong address as the adress changed when i put it in so someone else got food i paid for.
Jade . 2024-06-15
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Didn't bother looking at what was supposed to be on the sandwich good job me and my husband weren't allergic to anything that should not have been on the sandwiches disappointed in subway
YVONNE . 2024-06-15
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We ordered our food and it never came but says it got delivered and we can’t even get in touch as the number doesn’t even work.
Ebony Skelton . 2024-06-15
MORE AT Google
always forgot to delivery something not drinks and no coolies again won't.be ordering again for Woodhouse subway again !
Terrie . 2024-06-14
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ordered a tuna mayo footlong with tuna, turkey, sweetcorn, mayo and cheese. got delivered, opened the order and the sand which only had turkey on it.
Kadie . 2024-06-12
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Food was warm and very tasty driver very friendly five stars overall
Krista . 2024-06-08
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I waited in the shop, all other people who came after me were served first. They were just ignoring me. What can l expect l was the only black person there but it didn’t feel right, l left the shop without ordering because l got frustrated
Aliah Lavender Phiri . 2024-06-05
MORE AT Google
Most items missing and my tuna mayo sub had no tuna mayo!
Gemma . 2024-05-26
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I ordered the meal deal but my drink was missing
Christine . 2024-05-22
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Never received both my cookies
Tyler . 2024-05-17
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the meal was amazing I allways love a good subway the only down side this time is that the driver was slightly rude to me when he arrived telling me that all the food is there and trying to shoo me off making me think he tried to steel something he didn't tho but I think he needs talking to about his attitude tho. thz
Joshuadean . 2024-05-15
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brillaint experciance thankyou to Courtney and Cally
tracy . 2024-05-15
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Driver did not follow instructions regarding the doorbell. Food was decent and instructions were followed otherwise.
Ashley . 2024-05-09
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my food is yet to arrive is there a way to get a refund?
logan . 2024-05-01
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Paid extra for normal coke but got Coke Zero. Sandwiches were moderate. Not worth £33 for 2 sandwiches
Taigen . 2024-04-28
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Food came cold and I was meant to get 2 cookies with my meal but they never came very upset
Amelia . 2024-04-22
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unfortunately sub barely had anything in it . not toasted
tracy . 2024-04-19
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No drink,crisps or cookie again
Rhys . 2024-04-01
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No crisps,no cookie and no drink
Rhys . 2024-03-28
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delivered on time but the food was like warm at best.
Sandra . 2024-03-20
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Didn’t get cheese other that was lush
Karen . 2024-03-19
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My food hasn't arrived! It says it gas been delivered on the app but there is no sign of it. They have just stolen £30 from me. I want this money back.
Helen . 2024-03-19
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Really nice servers and friendly atmosphere
Jonathan Press . 2024-03-19
MORE AT Google
Delicious! Early as well, very friendly driver, all good, will definitely order again
Christine . 2024-03-18
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Delivery driver. He not delivery my food. just eat not taken action on delivery driver. Remove the driver from your system. he not suitable for work in customer service. Just eat doing the food service. many customer order the food. waiting for the food. many older people using your application(just eat)for the order the food. Please don't repeat again to the old people. They all very hungry.
Manikandan . 2024-03-12
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overall the food was amazing it just the bread wasn't as toasted as I liked but that's just me the sandwich was amazing tho thx and the driver was amazing too.
Joshuadean . 2024-03-03
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Chips were soggy and the sandwiches were cold when they should’ve been toasted. We ordered as a meal deal and our drinks, cookies and crisps were missing.
Lizzy . 2024-03-02
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Paid for extra cheese not no cheese. Morons
Nicole . 2024-02-19
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missed the sweetcorn off my sub, but apart from that, perfect!
Hannah . 2024-02-17
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the driver was sat outside to about 10 minutes and didn't get out of the car hasent tried to contact me or anything and I have just spent thirty pounds on my food. I still haven't received my order I would like a replacement please .
Jonathan . 2024-02-17
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didn't get my order [AGAIN].!!!!!!!!
Mark . 2024-02-08
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Rang me up to check my order fantastic customer service.
kerrie . 2024-02-03
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Only thing I got given Pepsi Max not cherry one
Connie . 2024-01-18
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Someone took my food after not realising I put the wrong house
Connie . 2024-01-18
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The delivery was 15 minutes past the request time, the app did update me. The food arrived just about lukewarm and the drink wasn't cold. It tasted OK but I was slightly disappointed.
Sandra . 2024-01-13
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Very polite delivery driver. Food lovely as always.
jenny . 2024-01-09
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CALLY AND MILLIE ARE AMAZING SO POLITE AND ALWAYS SMILING
tracy . 2023-12-24
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Disgusting cold and couldn't eat it
Michael . 2023-12-22
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No nachos , the subs are cold, I live on the next street why??? Why does this place never do things right???
joe . 2023-12-16
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ordered a meatball sub toasted, wasn't toasted
Lewis . 2023-12-02
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Only received 2 six inch not full order
Denice . 2023-11-10
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Lovely delivery driving wished I had a bit of cash in to tip him
Rachael . 2023-11-09
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Excellent service from the manager, Cally and her member of staff Theo. Thankyou very much.
tracy . 2023-10-19
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Driver was rude couldn’t find address even though I gave him clear instructions
Sophie . 2023-09-15
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Excellent service . Cally giorgio and rio thankyou for doing my order
tracy . 2023-09-09
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DELEIEVERY DRIVER VERY RIDE AND HAD A GOT AT ME FOR HER NOT BEING ABLE TO FIND MY HOUSE. LADY IN DARK GREY CAR. MANAGER CALLY THRONFIELD WAS VERY POLITE AND LISTENED TO THIS COMPLAINT OVER THE PHONE
tracy . 2023-09-06
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Thank you for the message, it made my day
chris . 2023-09-01
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food was stone cold when i asked for it to be toasted
Kirsty . 2023-08-28
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Great food, pricy but you get what you pay for. Would go again.
caroline huckle . 2023-08-18
MORE AT Google
Good portions on food. Service a little slow, but there were only 2 staff. Prices have gone up
Elizabeth Rayner . 2023-08-15
MORE AT Google
it tastes better than Macdonald tbh
lily the kitty . 2023-08-14
MORE AT Google
My sandwich was stone cold, the pop was put directly on top of it.
Shanyce . 2023-07-25
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Meatballs Cold and no sauce. Crinkles cold. Subs fine
katrina . 2023-07-17
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Bits missing from salad. Cookies all taste the same... Food was okay all in all.
Andi . 2023-07-16
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Driver was ten minutes late and food was lukewarm.
Gabriel . 2023-07-07
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Brilliant staff very polite and smiling. Thierry names were Cally, Heather and Rio. Defiantly a great place to eat
tracy . 2023-06-30
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Exactly what I ordered. Very very good thankyou to the staff on shift today. Very pleasant and polite
tracy . 2023-06-12
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Never got my food and it says delivered
Courtney . 2023-06-08
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Food was cold some of the packaging was open
Callum . 2023-05-25
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My food was cold when arriving
katie . 2023-05-17
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Its Subway! Just get there already!
Matthew Barker . 2023-05-16
MORE AT Google
Unfortunately barley made soggy subway not all my order in it. Phone reticent and manager is not there. No drink no crisps. Paid over 20 quid for the order to only eat 6 hash browns and 3dry meatballs order number 1985•••••7 . So now I have to spend more money to get food.
tracy . 2023-04-28
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Brilliant everything I asked for. Thank you to Cally in the shop. Excellent customer service
tracy . 2023-04-28
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Staff on today are RUDE . Waited in a queue, completely ignored...when his mates walked in he served them before me. When I pointed out I had been waiting they all burst out laughing. Childish , incompetent. We went elsewhere & won't go there again .
Karen Swart . 2023-04-23
MORE AT Google
Subway Mansfield, Woodhouse Road Friday 545pm , don’t normally leave many reviews but just wanted to say how nice and polite the 2 young lads were that served us tonight, our sandwiches were great and the place was nice and clean, well done guys 👍🏼
Rachel Horsfield . 2023-04-21
MORE AT Google
AMAZING LOVED IY ME AND MY DAUGHTER ENJOYED ALL IF IT ..THANKYOU CALLY AND CHARLIE
tracy . 2023-04-21
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The nachos are stale! Both the sandwich and nachos are cold Also jalapenos were put on and I didn't want them What's point in offering them as a choice if they're just going to be put on?
Brooklyn . 2023-02-28
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didn’t get cheese on the deli meat salad….
Brandon . 2023-02-18
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Service was brilliant, all instructions where follow, however the taste of the food wasn’t the best
Callum . 2023-02-16
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Why o why do you insist on toasting a chicken salad roll that I didn’t want toasting? Who wants hot salad, not only is it toasted but it’s cremated, fit for the bin, cheers for nothing 🙄
Karen-Ann . 2023-02-13
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Very good service .bery peladed. Very fast delievery
tracy . 2023-01-24
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Staff were very polite, , Adam and Cally ..
tracy . 2023-01-20
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I ordered teriyaki chicken but received plain chicken.
Violetta . 2023-01-08
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Cally and Millie were very polite over the phone concerning a change I wanted to make on my order. They were both polite and really good at thier job
tracy . 2023-01-08
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Not sure why I’m sat here with a chicken/bacon salad sandwich that has steam coming out of it, didn’t want it toasting. Although we’ll done to just eat for finally delivering hot food (there’s always a first time for everything)
Karen-Ann . 2023-01-05
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Missing my footlong was given a six inch and didn't have correct salad on the sub as well
Bailey . 2022-12-31
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Excellent service . Cannot fault the staff on shift tonight very polite and always smiling
tracy . 2022-12-29
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Food was very nice .freshly cooked .even gave extras as no pigs in blankets .will order again .
pearl . 2022-12-06
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Although the delivery driver was extremely rude when a staff member answered the door to the care home, I explained to him that someone was coming to answer the door but he didn’t listen and called me again for the 6th time, I had apologised for the delay in answering the door but he was still rude and shouted at the staff member
Jade . 2022-11-30
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Lovely food, prompt delivery and tasty sandwiches!
Hester . 2022-11-26
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2490 Opinions
We visit here every Saturday for breakfast whilst our daughter is at gymnastics. Each week it seems to take longer and longer for the food to come out which is quite annoying as it often we are rushing to eat as we have to leave to collect her.
114 Opinions
Short staffed for a birthday Party had to wait a long time for drinks at the bar . The Place needs renovation as well