Subway in Brighton and Hove

Took them almost half an hour to actually make my food when all it is is making sandwiches. I ordered from Uber. I work from home and ordered this 10 minutes before my lunch break. I am now having to wait to eat my lunch until I’ve finished work as I have phone calls to take. Ridiculous service. To make it even better the Uber person was on a bloody bicycle.

Overcharged me for one product. Had to comeback in they gaslighted and manipulated the situation. Awful.

Good old Subway, delivered by friendly staff. This is regular lunchtime stop for me.

if you’re a vegetarian or a vegan don’t go. they don’t change their gloves after handling meat meaning all the veggies are contaminated. made up a veggie sub for me after just using the same gloves to handle multiple meats for the previous customer. no cross contamination rules in place whatsoever. i dread to think if someone had an allergy.

Ridiculously small portions compared to other local subways , when mentioned staff were rude and do not know how to say thank you, I realise staff rotate so this was Wednesday 24th September, will not be frequenting this branch again.

Do they know how to answer phones?

Ordered on justeat and they just left my order hanging for ages before declining it. Not wasting my time with Subway again, they are just not competent.

Just came in store with some vouchers for a subway since we haven’t had it in a while and Samia was so lovely! Samia was also really nice to speak to and had a lovely, positive attitude. They made our sandwiches with a lot of love and I appreciated it. It was really a service with a smile! Thank you so much for your help Samia, wish you the best! 😁

Worst Subway in Brighton, if you order online the orders are always wrong (wrong sauce + salad etc), the actual shop is always empty with staff nowhere to be seen.

Just literally ordered online and half the order is missing. I ordered 2 meals with drinks, cookies and chips. One cookie was sent (the wrong one), 1 pack of chips was sent (wrong one as well) and only 1 dink was sent! Try to call the number on the receipt, went to someone's phone who wasn't even working. Called the number on Google, went straight to voicemail. Never again, needless to say.

The food is good, but the man making food doesn't wear a mask, he's rude and he also never has bread ready. Edit: The business has since started practicing much better hygiene, and there's bread now. Updated to 4 stars

Ordered 3 footlongs with friends, only 2 came. Tried to call the number deliveroo provided, they answer and place me on hold instantly (without speaking to me)... The number on Google rings out. Shocking

Friendly staff. Sufyan was great! Fresh and tasty food! Very clean store. Amaizing experience!

Sufyan was very kind, good service, the food was fresh and tasty and the store was clean and tidy. Thanks for a remarkable experience!

Staff were friendly. Service was quick. Food was great.

The best subway I've been to for a while doesn't have the usual horrible subway smell

One of the most driest, moist obsorbing, taistless and worst subways I've had in my life, it was like chewing sand on the beach. Every bite I had to drink a pint of water.. was like getting dry soil thrown on my face as I dehydrated in my grave. Even a child from a poverty-stricken country would turn this down. Only reason I endured this pain was the cost of this subway, my hard earned money. Just had my pants down.

Ok but I'd like to have the breakfast menu back now

Tried placing an order on Ubereats, order was accepted and then marked as out of stock, so I needed to replace the items that were out of sock... only they marked EVERY single item as such from the bread, lettuce to sauce. So even if I ordered a different filling I couldn't even put lettuce on it :/ Ordered from a different restaurant on deliveroo instead.

Claims that the Subway points redemption system is broken every day, preventing you from claiming your rewards.

Very bad subway location. The man who served us was impossible to understand and broke formula constantly (worked in management at Subway for a couple years). Come here if you want a sandwich which is so far off what you order it doesn't even resemble your initial choice.

Great lunch, and was well cooked, and friendly staff

The worst subway in town by far. Really bad customer service at 16:30 on 7th February 2020. Meatballs were cold and the bread was old. Do not go there.

Worst subway ever, the dude who works there is really rude. They don't have many things that other subways have like hash browns for example

don't come here late, they close before closing time

lochescion: 7 menù: 6 serrrvizio: 1 conto: 6

This brunch dosen't offer everything in the menu.

Amazing prices for great quality, especially on the cookies

Ok quality, regularly under stocked, reasonable variety. Staff generally friendly and hospitable, however they are often reluctant to let customers use the bathrooms.

They don't have toilets so I don't know if what the employees do when they need it. Quite unsanitary if you ask me to be honest.

Nice staff tbh and a good healthy lunch

The customer service at this subway is something else. It's absolutely impeccable. Im not sure of his name but he works most weekdays during day and he is the best member of staff, not only at subways but anywhere, I've ever dealt with. If this guy doesnt go somewhere higher with his subway career then subway is doing something wrong.

friendly staff, very clean, delicious, I recommend it to everyone living there

The Food tastes AMAZING and the staff is very friendly. It is very clean.

Tastes nice, will come back sometime

Nice staff, it's another subway but it's good atmosphere and awesome customer service :D

such clean. very nice .much delicious

Amazing store, seems quite new, friendly staff and good food. Reasonable pricing and opening times too! Coming back here :)