Subway in Liverpool

I ordered a foot long meal deal,I didn't get the drink, I also paid extra for a lactose free Ben and Jerry's ice cream,I didn't realize that they hadn't sent the lactose free till I ended up in ridiculous stomach pain,then checked the pot it came in,an sure enough it contained milk and wasn't lactose free! The food was also cold,they hadn't toasted it,these people don't care at all about peoples health and food intolerances,I would avoid them at all costs!

The sandwich was wrong, the crisp was wrong and the drink was wrong. A very poor service!

My order was missing the side of waffle fries for one meal deal and the crisps for the side of my other meal deal.

Absolutely lovely, thanks so much!

We did not get the correct order. We had ordered one sub and one wrap. Both should have been toasted. One was and the other was freezing cold. I would like a full refund please, we used a gift card but haven’t received the correct order.

Missing 2 Footlong subs and the other subs I ordered that have came are the wrong subs

Completely wrong nothing was what we orded

Terrible order was wrong not the first time

The girl behind the counter was very accommodating especially as we were ordering "not quite standard" menu items, lol.

Done perfectly and delivery drive lovely and friendly

ordered the veggie delite, never usually comes with a vegetable patty and it was not advertised. it came with the patty which was disgusting as to why i didnt order the patty.

Order was incorrect. Sandwiches lacking filling!

No cheese bites in the bag, food cold, nacho bites taste like stale cardboard, no sauces

Paid for extra sauces didn’t bother to put them in cus there lazy clearly

Paid for 2 cookies and only received one and I also paid for my drink and didn’t receive It asked for it to be toasted and it it wasn’t

Closing earlier than stated so ensure you go well before 6 if you want to be served.

i haven’t had my food it’s been delivered to someone else

I ordered 9 grain wheat toasted bread for the sandwich. I didn't get get that bread. The bread was terrible. Other ingredients were ok. Not recommend this place. They don't care what you order.

Excellent subway, very clean and lovely staff

CLEARLY DONT LOOK AT THER ORDERS PROPERLY AND JUST LASH ANYTHING IN THE BAG!!!! NO CHEESE ON SUB AND SEND WRONG COOKIES ONCE AGAIN!!!!

Delivery driver was great,fast and great delivery service

Ordered a meal deal and only received the sub

i ordered a sandwich, toasted, and it werent even toasted, i also ordered 12 cookies, got 6 cookies, 2 donuts and a muffin? I also didnt get a cookie with my meal deal and instead got hashbrowns. Awful service, awful workers

No poached egg as requested I would have ordered a different salad if I would of known egg was not available

Sandwich is not toasted like asked for on the order

Did not put my cookies in with the order very unhappy

Sides and drink missing from one of the 2 meal deals we ordered.

They never put our drinks in daylight robbery

Can't fault them at all delivered on time very fresh ingredients and plenty of them and delivery drive was very pleasant indeed thank you 😊

Fresh ingredients with plenty of them and eye pleasing too Packed with care Delivered with care

I ordered the box of cookies not 5 cookies and 2 muffins. I would appreciate if I could have what I ordered.

Couldn't have gotten more wrong with the order if they'd tried

Do not order from here! No fault with delivery

Nicely packaged. Was concerned my sub was going to be a hot mess upon arrival but was spot on!

Sandwich was not toasted not sure why?

Correct sandwiches but on the opposite breads and missing a cookie.

Literally do not want sauce n the sub why put it on tf

I asked for the nachos with just cheese and it came with all load off stuff all over them

Why why why is there never any cheese on the salads or foot long sandwiches. Each order I make my choice of cheese. Each time I recieve not one scrap of cheese on any of my items. Now I don't even get the type of bread I chose. I really enjoy the fresh generous salads, the delivery guy is very pleasant and polite. Just whoever's makes the food here must have an aversion to cheese. I'd say the last four orders at least have had no cheese. Such a let down

Only fault it was toasted didn't want it toasted

Absolutely awful didn’t give me everything I ordered

Food arrived cold, delivery time kept getting pushed back so food didn’t arrive til over an hour after order was placed. Items were missing off the sandwiches

1 bottle of cherry Pepsi missing, wrong flavor crisp

Bread was hard and stale and didn’t receive our cookies

For a 6 min drive away, it was delayed to an hour and food was cold. Cookies tasted like onions and missing cheese on one sub.

Person who delivered my food were nice, but opened bag and one thing was missing.

Given wrong drink and cookies arrived really cold

Missing items from my order, then trying to contact there is no phone number available or just eat and the number on google doesn’t work!! Wouldn’t order things from the menu if I didn’t want them!?

My delivery driver was amazing and so apologetic as the satnav took him the long way, amazing service x

Ordered for collection and it was ready on arrival for a speedy pick up. Tasted great and looked great too. 👍

Wrong food not what I ordered or paid for

Salad missing tomatoes and sauce.

Food not fresh yesterday’s bread if not longer!

The nachos had barley any topping on them.

Very polite young man , excellent doorstep delivery

The bread was soaking on the outside with sauce wasn’t even on the food. Disgusting that my neice is now say without the food she asked for.

4 put of the 5 sandwiches do not have cheese as requested

THE WORST EXPERIENCE EVER!!! Stonebridge Subway have missed two of my sandwiches off my delivery an sent no drinks!! I’ve spent over £30 and it was a complete waste!!!! Now I’m going to have to go out and buy food after a 13hr shift at work…

Better service than last week when I didn’t get any food delivered

Terrible My son wouldn’t eat it and I had to heat up

Unhappy with food this has happened the past few times now won't be ordering from here again. I'll expect a full refund .

Tiger bread was vile, need to put more paste on it! Tasted stale aswell tbh, definitely wont order from this one again🤮🤮

Fast delivery. Lovely food. Not a single fault. Will definitely be back best subway I’ve ordered from. Thank you. :)

Order was missing items. Do not order from here

Food arrived in good time. Grandsons devoured their 6” subs & the meatballs in sauce was just right & tasty. Could’ve been a bit warmer but that’s what microwaves are for. Will order again.

Very nice, but very cold - however, they read and acted on my note.

Food was on time. Ordered and paid for foot long but only received a small

There was meat on my sandwich when I ordered a veggie sub, so I couldn’t eat it. But my partner said it was really nice.

Had the steak salad. Large portion and lovely and fresh. Would have given 5 stars only they forgot the cheese.

Food tastes great, delivery spot on, shame items were missing.

I ordered a footlong and received a 6 inch sub and no one answered when I rang up

Missing parts of my order... didn’t get the footlong sandwich.

Delivery was quick however several salad items missing off our subs, none at all on my sons kids sub and mine was missing crispy onions. Food was nice but annoying that a simple order can’t be gotten right.

No delivery drink pepsi Max 1,25

My order was wrong- wrong salad and sauce

Gave me the wrong bread for my sub!!

Both items was not toasted as ordered and on the wrong bread.

Gorgeous sandwich and fresh cookies Thank you

Food was cold and cookie was Rock hard

Driver went to wrong house - twice!! Despite me putting bungalow on corner as part of address !!!!

Very easy and well managed for COVID 19, driver was very pleasant and abided well to rules will happily order again

Great food, sadly missed off our desert on the order. Other than that it was spot on 👍

Missing items and sandwiches prepared without cheese pretty key ingredient in the steak and cheese wrong sauces, missing drinks crisps and cookies!

Kids meal came with Mayo on, when we asked for no sauce.

Missing the salad options from my subs, but other than that I have no complaints. Food was hot and fresh, delivered in a timely manner.

Things missing from order and cold

Beautifully presented hot tasty sandwich delivered quickly and covid safe best subway I’ve ever had And warm gooey cookies 🙂 Thank you it was a lovely treat I will definitely come back to your store

The food was lovely, hot and very well wrapped. Very quick delivery. Also received everything I ordered too I was very impressed, will definitely be back. Thankyou.

The whole order was wrong. Ordered two meals one large one small two drinks 3 cookies 2 crisp. Food that came was two foot longs and 2 cookies that were not the flavour ordered, no drinks and no crisp. Won’t be ordering again as this isn’t the first time subway has completely given me the wrong order

Great choices with health options.and good service