Subway in Worthing

Amazing customer service, I had made them aware of my allergies and immediately the lady knew what protocols she had to follow, washed her hands, changed her gloves, get a fresh knife, and dealt with my order solely! Very pleased, and will be going back!

We were served tonight by Tracey & Elliot and I have to say, the customer service and attention to detail and knowledge of the menu was OUTSTANDING. Tracey prepared our meals whilst Elliot closed the sale. They were both super attentive to my dietary requirements as a vegetarian. They had suggestions for what sandwich option I'd like and even let me sample between 2 sauces I couldn't decide on, by squeezing a drop on some cucumber. Above and beyond to make sure we had the sandwich we really wanted. They both worked well together and had super friendly conversation with us about our evening. Amazing team with great service. The food was brilliant too 🙏

Great little subway, the staff are excellent, would be nice to be able to eat inside though!

Always great service from Tracy’s team, visited on 11/2/24 with a large order and was handled with with great attitude and efficiency

Just bought 6 inch from them , the bread is like stone, like it been sitting for days, very disappointing. Never again to subway , totally waste

go to the west Durrington store outside Tescos instead,

Just ordered a couple of subs from these guys. Very friendly, polite and fast!

I had a salad the other day at this place. There was one lady I guess 40-50 years old- very kind in my opinion- not only her voice, her customer service, language. I just wanted to say- the best customer service I have ever heard. I will be back!

I really liked the customer behavior here.

The bread was very stale. Impossible to eat half of it. Probably the worst subway we've had.

The ladies here were so nice and made us perfect subs! Best 6 inches I have had this morning!!

The most idiotic absurd experience I've had, I ordered through Just Eat, about 30 minutes later I got a call asking me to tell the driver to return as they had the wrong order (apparently they didn't have the drivers contact details) driver turned up an hour after they order, they clearly had the wrong order, driver left, order got marked as delivered but no food. I called Subway they advised me to go there in the morning for a refund, ridiculous. I contacted Just Eat for a refund. No apology, no resolution, avoid these donuts, it's not worth the hassle.

Rude! Young man and women that are working in there are utterly rude. Tutting, huffing and tapping the counter trying to rush me with my order as someone else walked in. I will definitely not be going here again maybe they need lessons in customer service!

The lad that works there does everything at break neck speed with no due care or attention. My subs are always thrown together so quickly, literally chucking the salad onto it, they end up a total mess and falling apart when I come to eat them; and this time I’m not completely convinced he charged me correctly as he tapped away at the till so rapidly that he clearly had to restart 2/3 times whilst tutting. Someone needs to tell him to slow down and ensure he’s getting things right and to the expected standards!!

Nothing what I ordered just got given what they wanted to give

The sandwich artist(teddy) served me and my friends with exquisite skill a mouth watering scrumptious sandwich it could not have been better quality it was also made swiftly and efficiently with a friendly conversation with the sandwich artist.

Friendly staff, efficient service. Great tasting subs. Parking for this store can be an issue during the day.

Great service, quick to serve me and foot-long was made very well. Will be back thanks.

Impeccable service, so quick and efficient. A++ I've been to this site serveral times recently and have always had great service and food every time.

Great fast service and friendly

This is the ninja branch of subway they are so efficient.

Missing half of my order. Pathetic

This restaurant is disgusting I have ordered 3 times and all 3 times the gave us vegan in with meat ... The manager lady is rude

I stood outside, queueing for the post office. Good pavement.

Tasty treats rushed service very americanized try slowing down

Great service and great subs. Staff are always friendly. This is our go-to lunch spot every week. The best Subway I've ever been to

Amazing service, good quality food too

Daughter is a fan, but I am not. Efficient and helpful staff, though

As a regularly customer of the Broadwater Subway I wouldn't usually complain because the service and food is always good. However, having visited twice in the past 10 days (a treat for the family during these awful times) I have to complain. On the first visit you could literally count the lettuce leaves, sweetcorn and gherkin. Upon the second visit,today, having politely mentioned this to the manager, talk about a brusque reply edging on rude. An apology was given but the attitude with which it was given, she might as well have not bothered. Wanted to do the feedback survey but couldn't cause no receipt given. Though, that wouldn't have been fair on the nice girl serving who knew her portion sizes today!. The manager let the team down today.

Only small seating area inside with some tables outside. Woman who served as was friendly and helpful, especially as 1 of us was vegan. Good value.

Manager's customer service and overall organisation makes me always wanna come back.

I got the new cheesy garlic bread sub. It was pretty good but I couldn't eat a foot long one. Far too greasy

Great, convenient and very tasty!

It’s rubbish they make sick workers still work and make your food , it gross

Rude from the hello, order was wrong. V poor customer service

It's sandwich bar. And now there is a vegan option.

My daughter is obsessed with subway and goes here all the time!

Great friendly staff and a wide range of sandwiches and snacks.

so i’m am VERY disappointed at what i have found out. so i was very parched and wanted just a regular tap water with my food. and the lady at the counter said they didn’t have any?!! i mean what the bloody hell do they wash there hands with? will not be coming again don’t even deserve a start

Excellent service with a smile and yummy food

Very clean. Good service from very friendly staff.

Good option for sandwiches when out with the family.

Quick to serve and friendly staff

Shame they don't have the machine with all the different drink options but other than that customer service amazing

Very freindly staff and good service. Cheers guys 😎

Visited subway in broadwater Worthing food and staff great but not enough indoor seating.

It's subway so great. But very small can't really eat in without blocking entrance. Plus no toilet

Friendly staff. Popular with local college students.

Food good, staff friendly, can get busy and is small