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3.5

Based on 1.215 opinions finded in 3 websites

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Nº 504 in 596 in East Devon

CUSTOMERS TALK ABOUT DISHES WITH..cheesesandwichsalad

comment_iconOpinions

3 items were missing - pepperoni & cheese melt, has brown bites and cherry cola were all absent.

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tom . 2024-11-30

MORE AT Just Eat

Arrived late and all of it is inedible as its soggy and cold

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Maria . 2024-11-30

MORE AT Just Eat

A lovely girl served me, who gave impeccable customer service. Food was nice and fresh.

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Hugo Happens . 2024-11-10

MORE AT Google

all the food was cold as the worker had to go make uo more food and left our sandwiches on the side to get cold then proceeded to throw the salad into our sandwiches two of our rolls were raw and the other 2 were burnt the worker was rude and looked a mess working in the food industry you should take care of yourself and the food

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Amber Warrington . 2024-11-02

MORE AT Google

the side didn't come with this order and the delivery time kept changing

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Michelle . 2024-11-01

MORE AT Just Eat

The woman with no teeth long hair is so rude how she still has a job is beyond me the store is never open on time we've tried multiple times to get a bite to eat before work but your lucky if they are open before 9 even though the sign says 8

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Carl Rowlands . 2024-10-16

MORE AT Google

All I taste is bread and ketchup and looks 🤮🤮 Bacon and cheese apparently

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Sean Villiers . 2024-10-12

MORE AT Google

there's no cheese, there's no onions and they forgot the freebie drink, there's hardly any sauce.

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Robyn . 2024-10-03

MORE AT Just Eat

Sandwich was not what advertised was missing ingredients and also no cookie

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Ethan . 2024-09-18

MORE AT Just Eat

I NEVER RECEIVED MY ORDER AND I CANNOT EVEN CONTACT YOU….

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A . 2024-09-17

MORE AT Just Eat

Was greeted upon arrival, Sean was a fantastic server. Very friendly and chatty. Made us feel welcome. Would highly recommend!

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ADDICTEDTOBASS2011 . 2024-09-11

MORE AT Google

Was in yesterday served by Sean. It was great

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hama abdulla . 2024-09-10

MORE AT Google

Wrong food not what was ordered. Ruined evening meal. Subways fault. How hard is it to read an order.

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Dan . 2024-09-06

MORE AT Just Eat

Haven’t visited subway In months as last time I visited the service was poor and the place looked very unclean, I visited today around 4pm and was served by a young man when I got chatting to him he said he’s been the manager for around 2 weeks. Already in them 2 weeks the place looks so much cleaner and the service was much better. Will definitely be back in regularly now

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Sarah Smith . 2024-09-04

MORE AT Google

Absolutely disgusted with my order, 3 items missing, food was cold, badly made no meat all salad. Soggy bread! Used subway alot never been this bad before so annoyed, £25 i paid!!

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Laura . 2024-09-02

MORE AT Just Eat

Sean is great and a credit to the company.

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Nigel Wilce . 2024-09-02

MORE AT Google

During a recent visit to Subway, I had the pleasure of being served by Sean, and it was a fantastic experience from start to finish. As soon as I walked in, Sean greeted me with a warm smile and a friendly attitude that immediately set a positive tone. His attention to detail and knowledge of the menu were impressive, and he was more than happy to offer suggestions when I couldn't decide on my order. Sean's efficiency in preparing my sandwich was noteworthy. He handled each ingredient with care, ensuring that everything was fresh and evenly distributed. It was clear that he took pride in his work, and it reflected in the final product—my sandwich was delicious, perfectly made, and just the way I wanted it. What really stood out, though, was Sean's customer service. He was not only polite but genuinely engaging, making small talk while still keeping the line moving quickly. It felt like he valued each customer individually, which is rare in fast-food experiences. Overall, Sean made my visit to Subway more than just a quick meal; it was a delightful experience. His professionalism, combined with his friendly demeanor, turned a routine stop into something memorable. I will definitely be returning to this Subway location, hoping to be served by Sean again.

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Henry Follett . 2024-08-23

MORE AT Google

Went in today was served by Sean and Sophie. Service was great and food was unreal

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Ollie Budd . 2024-08-23

MORE AT Google

I ordered as it had delivery time 15/20mins. That changed to 18:35(40mins), delivery was around 19:10 so 1hour 15mins. No problem with that, I know its only an estimate,the delivery person delivered the food in good time once he had it. The problem was Subway,couldn't tell there was cheese inside one of the footlongs and had 1 piece of ham!! Feel like they ran out of ham and cheese. The other footlong which was supposed to be exactly the same,had the normal amount of both ham/cheese.

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Steve . 2024-08-17

MORE AT Just Eat

4 items missing, ice cold and broken apart, won't be ordering again.

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Danny . 2024-08-13

MORE AT Just Eat

The guy was so nice and friendly, give him a raise

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FalloutPog . 2024-07-30

MORE AT Google

forgot cookie and forgot to toast both 12 inch subs. shouldn't be too hard to read an order. very disappointed

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Melissa . 2024-07-19

MORE AT Just Eat

It was freezing cold. No bbq sauce as requested And was cut completely in half so all the filling had come out.

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Hannah . 2024-06-28

MORE AT Just Eat

Went in this morning and the Shop was a mess rubbish all over the floor, bins left out in the open, till and work surfaces were a state, young girl in there was rude and unwelcoming, food was cold and had items missing, out of stock on multiple basic things. Staff didn’t want to let us use subway points or scan discount cards, will not be going again, staff need to learn some customer service, would rate a 0 but unfortunately I cant

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Kobi Milne . 2024-06-24

MORE AT Google

The steak submelt wasnt great. The steak was really chewy and fatty

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Jessica . 2024-06-15

MORE AT Just Eat

Kept changing delivery time ordered at 6:30 got deliver an hour later ! For it to be cold and not toasted !!

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Charlee . 2024-06-09

MORE AT Just Eat

Asked for the sandwich toasted and it wasnt and they took it upon themselves to cover it in some unwanted disgusting sauce. Cheese bites were freezing and the salad literally only had a few bits of lettuce.

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Daniel . 2024-06-04

MORE AT Just Eat

Lovely Romanian guy serving us! Really friendly and warm. Despite having to serve a que just by himself, he kept calm and attentive. Really great!

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Kirsty Flynn . 2024-05-28

MORE AT Google

Food cold and wedges very cold, had to heat a little. Delivery driver although nice did not try very hard to locate my property and instead called me to leave my home in order for him to find me despite the drop pin via the app showing my exact location.

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Ian . 2024-05-21

MORE AT Just Eat

Worst service ever! The man at the counter corrected me and countlessly got my order wrong. Additionally wouldn’t let me choose which cookie I wanted. Me and m family are very disappointed 😣

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Ryan McCann . 2024-05-19

MORE AT Google

Lady Staff in exmouth very rude to customers she is very arrogant this is not acceptable from any shop but the shop like subway u need to put some good staffs because people expect better than this from you

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AMBADY N A . 2024-03-21

MORE AT Google

It's extremely frustrating when you take home a sub and the bun is literally rock hard, and the deli meat is semi warm when the sub was not toasted or warmed up. It's frustrating because you spend almost 30 dollars for 2 subs that are not good at all.

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Jen K . 2024-01-07

MORE AT Google

Absolutely lovely staff, appalling management. This is the third night I've attempted to get a salad - the first two nights they had to close 20 mins early, the third there weren't boxes available for the salads. The staff seem embarrassed, as though they're having to go above and beyond to serve their customers.

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Ofelia Mae . 2023-10-09

MORE AT Google

2 hour wait for 2 sandwiches 🤦🤣

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Daniel Ludford . 2023-07-31

MORE AT Google

Terrible, already stopped serving 15 mins before closing. If you're going to close earlier than stated, at least lock the door.

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georgia g . 2023-07-09

MORE AT Google

Maddy served me this morning at Exmouth branch she was 5 star +++She was so patient explaining all the breakfast options was helpful on choices Totally professional friendly helpful I'm disabled with a walker she was so patient and kind x 😀 will definitely return breakfast was amazing such good value . Please recognise Maddy

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Caroline Gray . 2023-06-17

MORE AT Google

Has to be the worst subway in the uk. Either the training is poor or the staff just don't care. I stood there and watched the woman cut my meatball sub then with the same knife cut a vegan sub. No gloves or hats on the floor was disgusting and the Bread is always rock hard

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Anthony Vincent . 2023-04-28

MORE AT Google

Absolutely awful, everytime we order from here things are either missing, completely wrong or soggy and cold and most of the time it’s a case of all of these issues at once. Truly awful service from subway, can’t even blame the delivery services for it because there’s never issues with the other takeaway places. Absolutely no excuse for the poor service provided everytime by this store.

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Owen . 2023-04-11

MORE AT Google

Ordered three large meals, were delivered in good time. No complaints about the delivery. More than a few complaints about the order. Of the three meals, only got 2 drinks. Of the two drinks delivered, only one was correct. Of the three sides, two were correct. One was entirely wrong. Of the three treats, two were wrong. Of the three sandwiches, three were wrong either partially or entirely, and were all sloppily made. I don't expect perfection but accuracy would be nice.

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Sam Atkins . 2023-03-30

MORE AT Google

Terrible service,waited 20mins and no interaction. Surely atlunch time more than 1 person serving at a snails pace! Left in the end with a very disappointed child.

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Ben Jones . 2022-12-28

MORE AT Google

Wrong sub made TLC ordered got a patty! No cheese no hash browns, stone cold. Delivery was on time.

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Lorraine Jordan . 2022-12-11

MORE AT Google

Got our order wrong. Turned up stone cold. And received 6 bites instead of 9. Rang store and refused to rectify issue. Poor service and poor customer service

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Jason Wayman . 2022-10-29

MORE AT Google

Wrong subs made, ordered a pack of cookies for the kids, got only one... Missing a Margherita slice and the one that did arrive looked awful. Poor care and attention to delivery

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clayton durley . 2022-09-10

MORE AT Google

I am a Subway fan. Always use them where possible. Nice at Exmouth.

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Bernard King . 2022-08-04

MORE AT Google

Good food, great staff. Could be cleaner

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Richard Buttle . 2022-06-17

MORE AT Google

Never have I been in a subway where hit drinks are not available after 5pm!!!! Came in 3 nights ago at 9pm and had a coffee is this just staff being lazy???

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Angela Croston . 2022-04-14

MORE AT Google

amazing customer service brilliant food and good price

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Bwam . 2022-03-31

MORE AT Google

I had 2 bites out of my pepperoni and cheese footlong sub and it is absolutely vile the worst subway I have ever put to my lips my lettuce tastes all gone off the tomato sauce is just so vinegary I can’t even believe this. me and my partner both won’t be eating our sandwiches that £11 down the drain

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Naomi Smith . 2022-03-18

MORE AT Google

Ordered through Deliveroo and order came on time. However ordered extra cheese and struggled to find any cheese at all . Ordered it to be toasted and it was "warm" but chicken was quite cold. A below average experience compared to other Subways I've had. Based on other comments, you can do better Exmouth Subway, raise your bar.

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Joel Morter . 2022-03-12

MORE AT Google

Seems to run out of items every time we order and something in the order is always wrong.. and when ordering from Uber it's more annoying as we then have to defeat the hole point of delivering to go down and get it changed. Normally tastes okay though.

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Kaycie Louise . 2022-01-29

MORE AT Google

Had to wait 15-20 minutes in store to even be spoken to by the person serving. There were 2 people in front of me as well but the server was prioritising Deliveroo orders. By the time I got to the salad bar there was nothing left. The sandwich was disgusting as well. Do not recommend.

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Rob Coffey . 2022-01-06

MORE AT Google

Wonderful and friendly staff member here who made my rare trip to a sandwich shop easy. She helped me through the process and was patient. The place was clean and had a nice atmosphere. A toilet is available for customer use.

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Bob Iles . 2021-11-21

MORE AT Google

I appreciate the note saying out of cookies so here’s some donuts instead but if you can go to the effort of doing that atleast put effort into the rest of the order… my subway looked like it was thrown around the room then tossed like a salad, I received the wrong drink and I was missing the nachos from the meal deal… very disappointed. The 2 stars is for 1 the delivery driver and 2 Writing a note about being out of cookies.

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Slaidez . 2021-10-17

MORE AT Google

Food okay. No options, all out of most of the bread, cookies or meatballs. Customer service dreadful, not paying attention, shouting, swearing, laughing, spent most of the time at the back and slow service. Judging orders. Very unprofessional and I love subway but not when the service is like this

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Stella Artois . 2021-09-27

MORE AT Google

I went in there and they told me they had no bread, then went in another time and they told me they didn't have most of the meat or tuna. A few weeks later I went in at 1:30 in the afternoon and they told me they aren't serving any one at the min. Every time I go to this subway there is ALWAYS something wrong. Never having subway again. I would 100% avoid

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Megan Lewis . 2021-09-19

MORE AT Google

After 10min in the queu I just left shop. Only 1 person at the shop and hes trying to sort out delivery orders, swearing, throwing boxes around..

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Ar Mar . 2021-09-15

MORE AT Google

This is my local subway and I don't have them that often but I fancied a treat after a nice day out. I was not impressed by the state of the place. Clearly they must have had a busy day but it was quite when I went and the counters and chopping boards were dirty and even by the till area it had bits of food. They only had brown bread , and the tuna was really sloppy and as for the cucumbers, well you could have used them as door stops they were cut that big so all the filling was falling out. And the knife was dirty that he used to cut our bread with and he didn't even wipe it after he cut the tuna one so I had tuna on mine abit. I've never been to a subway that has been like this and it has put me off and I won't be going back for a very long time.

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Rachel AC . 2021-09-04

MORE AT Google

Needs a clean, trash left outside, customer service was meh and my tlc chicken was frozen!!!!

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Ella Tucker . 2021-09-01

MORE AT Google

Not great, no cookies, in need of a refurbishment and very dated. Also very limited salad options too.

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joe orton . 2021-08-14

MORE AT Google

Exmouth Branch The staff where so slow a snail 🐌 passed them, they also ran out lettuce, after 20 minute wait to be served decided to leave before we starved . Normally subway branches are quick , this was dead slow. So if in Exmouth try somewhere else.

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Tony Ridd . 2021-08-03

MORE AT Google

Food is ok but some items unavailable. Could do with a real good clean up. Slow service.

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Karen Brice . 2021-07-28

MORE AT Google

I visited on 13th July 2021. The service was terrible, noone acknowledged I was there for almost 15 mins.! (there was 1 customer in front) When I was eventually served it was by someone who was distracted and uninterested. I have seen more energetic corpses. After I was informed I couldn't have hearty Italian bread I went forward with Italian. I chose chicken teryaki I was then informed there was no sweet o ion sauce. So I decided to not have sauce. When I eventually got to the till the worlds slowest worker served me and couldn't find my sandwich.. It was on the side next to him. The only positive was that out of the team of 4 this was the only worker who decided to wear a mask. One even had a sore throat... When I eventually got served at the till there was no cup drinks. 8 decided to opt for a bottle drink.. Low and behold, the fridge was almost empty... This is a shambles. With 4 staff members I wouldn't expect to wait over 20 mins as the second person in the queue to them have to leave without a meal as you didn't have 4 of the most basic ingredients... The workers in this branch today should be ashamed of themselves as usually subway is a great place to get fast friendly service and I meal I want. In the end I went to tesco and got a meal deal for half the price with a decent drink and it took less than 3 minutes. I'm appalled.

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diagain . 2021-07-13

MORE AT Google

Came to buy a sandwich and the door was locked with no one inside. This was at 7pm. Ridiculous.

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Sam Baron . 2021-06-26

MORE AT Google

Shocking!! Slow service, rude, lone employee. Will not return!

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Rachael Clode . 2021-06-20

MORE AT Google

Shocking only one person serving customers and doing food for deliveries...Need TWO PEOPLE HELLO

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james mercadal . 2021-06-18

MORE AT Google

Very disappointing as there was only 1 member of staff (Ashley). She was run off her feet and trying her best but due to a backlog of Uber orders and a queue in the the shop we left without ordering. She was very apologetic. She should not have been on her own.

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Rachael Toland . 2021-06-01

MORE AT Google

Who doesn't love a sub!! Friendly and polite server and a tasty sub made up as requested. The shop always looks grubby though, inside and out.

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Ceri Costner . 2021-04-22

MORE AT Google

Went in first time in a while. No queue. I thought great. Only there was no staff. I waited 5 minutes occasionally saying "Hello?" Eventually 2 young lads walked in that had been sat at an outside table. Apparently they were staff! No greeting. No apology. Walked past me into the back. I gave up and walked out. Very poor. The staff used to be very polite cheerful and helpful.

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Steve Duffy . 2021-04-16

MORE AT Google

Heyho!! I was in Subway at 3pm. Got a salad and large sub. My server was, well........really good!! Didn't make disparaging remarks about my taste (they did in Subway, Plymouth and in Oxford Street called me weird), was very patient bc my partner decided that a new sub was in order, not the usual (🙄), and if I'd not had the server to advise I'd probably still be there. Partner practically inhaled the sub (missed his calling in life?!😉) and declared it scrumptious. I didn't get my server's name, platinum/lilac hair, bandanna mask, sleeve tatts. Really good camaraderie between the staff (Exeter staff also bicker as well as being rude). And btw, my salad was yummy, soooooo good. People who work in hospitality should never make fun of an order, they have no idea why the food has to be that way for the consumer. We're not supposed to explain why we have our food that way but I have called my specialist and told him that Exmouth Subway behaves properly with his patients, unlike every other Subway I've been to since my condition started. Well done and thank you. Like the T-800, I'll be back. Cheers!!

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Zoë Moth Legg . 2021-03-18

MORE AT Google

We have just received the delivery of Subways - four of us ordered from work for lunch - the delivery arrived, cold, the rolls were burnt, and some felt stale and there was hardly any filling. The order cost £26. I called to say we were disappointed and tried to explain the problems, the assistant denied any issues, i said shall i put a photograph on the review and she said "you can do what you like to be honest" and then put the phone down?? one star was the only choice as i wouldnt have given them that!

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Lisa Findel-Hawkins . 2021-02-19

MORE AT Google

Food always taste good and a good service !!

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Ceslovas Sadauskas . 2021-02-10

MORE AT Google

It's a subway what's there to say.... Anyway staff are fine and you normally get served pretty quickly.

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Lee Alexander . 2021-01-21

MORE AT Google

Yeh, OK when you're hungry and cold.

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Jasfras1 . 2020-11-20

MORE AT Google

So i was on a night out and an employee, let’s just call him Ben, gave me the wrong sub. when i can back with the sub he refused to refund me my money. I will never step in subway again due to this, waste of a tenner.

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alister lumley (uniqpy) . 2020-07-10

MORE AT Google

Vegan meatball sub, pretty good for a chain pitstop!

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Sam Scala . 2020-02-27

MORE AT Google

Nice selection of sub fillings. Can take a while to get served though

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Liam O'neill . 2020-01-19

MORE AT Google

With an exceptional selection of bread, a fair range of main ingredients, and an optional choice of salad, you can order a sandwich (from quite a lot of them) to your liking. You can even have some sauce in your sandwich, provided you don't make too much of a mess (but, of course, the staff might clean it up, but just to make sure). As for desserts, the main choice is cookie, but I've also seen a few muffins thrown in (not literally, I should add). There is also quite a selection of drinks to go with your sandwich (or whatever else you're eating). Sandwiches can have different ingredients in them: chicken, turkey, tomato, cheese, jalapeños, etc. However, I mainly order a 9-grain Meatball Marinara without cheese, with tomato and olives. I usually also get some water and crisps. You know who else would like to order a good Meatball Sub? Mordecai and Rigby (from Regular Show de J. G. Quintel et Sean Szeles)! Whoooooo!

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Robert Anthony Fairweather . 2019-11-24

MORE AT Google

Very good value they put plenty in of your choice

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phyllis marshall . 2019-09-04

MORE AT Google

Popped in today, staff were rude and didn't have and veg patty defrosted.

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Lorraine Pedrick . 2019-06-18

MORE AT Google

Just your average subway, close to transport options and parking if you are visiting.

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Adam Rush . 2019-05-12

MORE AT Google

It's ok but considering there's such a lot of choice of places to eat and takeaways in Exmouth I wouldn't bother going here again.

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Pauline . 2019-04-21

MORE AT Google

Was place in centrum fine relax

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Janeta Mc Donald . 2019-03-21

MORE AT Google

Great food served here all the time

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Phil Smith . 2019-02-08

MORE AT Google

Great staff and great food, especially the manager robs

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Dylan Parkes . 2018-12-03

MORE AT Google

Good service at non peak times. Lower service at busy times but that's to be expected.

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Sam Phillips . 2018-10-01

MORE AT Google

Portions good and staff very friendly. Great for a quick bite while shopping in town - cheap and cheerful.

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marcin kazmierski . 2018-09-24

MORE AT Google

Last couple of times I visited, the staff can't cut the sandwich the way they have done before. They cut it completely down the middle making it messier to eat

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Sharon . 2018-09-21

MORE AT Google

Fast service, good food, value for money

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Drusilla DeVerelle . 2018-08-24

MORE AT Google

A pleasant surprise, a gem in the heart of Exmouth. One of the nicer Subways around

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Tim Davies . 2018-08-20

MORE AT Google

Bello il fatto di poter ricaricare le bevande però il panino niente di che

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Andrea Po . 2018-08-19

MORE AT Google

Had lunch here and the man brought bins in the lady touched it with her hands and carried on making sandwiches with out putting new gloves on

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Jon Bowman . 2018-08-16

MORE AT Google

Very poor service. Run out of half the ingredients and drinks, bathroom was locked so no washing our hands. Last time went there we waited 5mins and not a single staff member appeared. Management/owner that cares would make a positive difference.

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Brett Marriott . 2018-08-12

MORE AT Google

Very rude and unhelpful staff, avoid if you can

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Leon payne . 2018-07-21

MORE AT Google

Food was nice but there was only 1 member of staff working and being a busy area nearly walked out. But the young lady that was on duty did her best, not rushing and ruining the food and still managed a smile, but have been in many subways and sadly due to under staffing it leaves a lot to be desired.

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Stehphen Cakebread . 2018-07-18

MORE AT Google

Only been here once, the food was fine but not the best service. The guy serving couldn't remember anything I asked for and I had to repeat myself a lot, think he was a bit tired 😊

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Martin Cheesley . 2018-07-12

MORE AT Google

Slow service, staff have no speed of service and spend more time on their mobiles than out front easily the worst subway in the local area!

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Un4ltered . 2018-06-23

MORE AT Google

Very busy but got seen to quickly

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Claire Phillips . 2018-03-03

MORE AT Google

A slow service, standardised quality. 6 people in the store waiting to be served, a single person working on food preparation. Understandable if the store is understaffed, but frustrating when you just want to chow down. Hopefully future visits will be more seamless

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-- . 2018-02-22

MORE AT Google

Tables were dirty, some of the food products have fun out. Decent food

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Barten . 2018-01-28

MORE AT Google

Grumpy staff very rude and could do with a deep clean as it looked unclean poor all round avoid .

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Peter Smith . 2018-01-25

MORE AT Google

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